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Equinoccio Hotel

3.5 star property
VIP Access

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Photo gallery for Equinoccio Hotel

Panoramic Room, Lake View | Lake view
Restaurant
Building design
Panoramic Room, Lake View | Terrace/patio
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast included
  • Room service
  • Housekeeping

Explore the area

View in a map
SAN24E, El Congo, Santa Ana, Santa Ana
  • Place, Lake Coatepeque
    ‪1 min walk‬
  • Place, Santa Ana Volcano
  • Place, Cerro Verde National Park
    ‪4 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Comfort Room, Lake View (Double Room with Lake View)

Comfort Room, Lake View (Double Room with Lake View) | Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Comfort Room, Lake View (Double Room with Lake View)

9.4 out of 10
Exceptional
(3 reviews)
  • 19 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Trundle Bed

View all photos for Panoramic Room, Lake View

Panoramic Room, Lake View | Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Panoramic Room, Lake View

10.0 out of 10
Exceptional
(12 reviews)
  • 25 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room with Garden View

Double Room with Garden View | Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Double Room with Garden View

8.0 out of 10
Very good
(3 reviews)
  • 25 sq m
  • Partial lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room

Family Room | Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Family Room

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 2 Single Bunk Beds

View all photos for Grand Room, 1 King Bed (King Suite)

Grand Room, 1 King Bed (King Suite) | Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Grand Room, 1 King Bed (King Suite)

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double or Twin Room (Standard Double Room)

Standard Double or Twin Room (Standard Double Room) | Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Standard Double or Twin Room (Standard Double Room)

  • 10 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About this property

Equinoccio Hotel

Mediterranean hotel with free breakfast and outdoor pool
An outdoor pool, a restaurant and a bar/lounge are available at this hotel. Free breakfast (local cuisine), free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, conference space and a children's pool. Housekeeping is available on request.
Equinoccio Hotel offers 9 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. This individually decorated and furnished accommodation has separate sitting areas. Pillowtop beds feature Frette Italian sheets and premium bedding. 40-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Equinoccio Hotel. During your stay, you'll be within walking distance of Lake Coatepeque. Enjoy features like free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as an off-lead area.
  • Free local cuisine breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include a concierge, luggage storage and wedding services
  • On-site recreation includes motor boating, waterskiing and rowing/canoeing
  • 10 minutes by foot from Lake Coatepeque and a 5-minute drive from Cerro Verde National Park
  • Airport drop-off shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
Equinoccio Hotel offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Event space at this hotel measures 323 square feet (30 square metres) and includes a conference centre. A terrace, karaoke, and a garden are also featured at the family-friendly Equinoccio Hotel. You'll have access to the outdoor pool at a partner property. A shuttle from the hotel to the airport (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Santa Ana hotel.

Guests are served a free local cuisine breakfast daily from 7:00 AM to 10:00 AM.
Equinoccio Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Airport drop-off shuttle (surcharge) from 6:00 AM to 7:00 PM on request
  • Free secured, covered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Bicycle storage
  • Boat and paddles
  • Boat tours
  • Books
  • Canoeing
  • Children's pool
  • Fishing
  • Games
  • Karaoke
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Outdoor pool (guest access)
  • Personal motorised watercraft
  • Snorkelling
  • TV in common areas
  • Water skiing
  • Water sports equipment
  • Yoga classes

Family friendly

  • Children's pool
  • High chair
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • Conference centre (323 square foot of space)
  • Meeting room

Outdoors

  • Dock
  • Garden
  • On a lake
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No lift

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Built in 2017
  • Communal living room
  • Designated smoking areas (fines apply)
  • Mediterranean architecture

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: SVC 25 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • An off-lead area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: SVC 40 per person
  • Airport shuttle fee per child: SVC 20 (up to 7 years old)
  • Pet fee: SVC 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Parties and events are allowed on site
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system and a first aid kit
Equinoccio Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 8:00 PM.
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Equinoccio Hotel Santa Ana
Equinoccio Santa Ana
Equinoccio Hotel Hotel
Equinoccio Hotel Santa Ana
Equinoccio Hotel Hotel Santa Ana

Equinoccio Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 209 out of 304 reviews
Rating 8 - Good. 56 out of 304 reviews
Rating 6 - Okay. 18 out of 304 reviews
Rating 4 - Poor. 8 out of 304 reviews
Rating 2 - Terrible. 13 out of 304 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

mirna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The road to get to the hotel is horrible, the hotel is beautiful and the staff is great
Stayed 2 nights in Aug 2025

8/10 Good

Silvia

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view and access to Lake Coatepeque us amazing. I have now stayed 4 tomes at this location because I love the view and access to the lake. The kitchen/ restaurant staff are simply wonderful BUT the reception lady who is part owner and her reception ladies are rude, need customer service training
Stayed 1 night in Apr 2025

8/10 Good

Lisbeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the lake. They have activities like kayaking (complimentary) and jetski (for rent). The staff is okay can be more attentive. Be warned: the road that leads to the hotel is really hard to drive in. All in all nice place with great views. They provide free breakfast and have food and liquor available.
Stayed 1 night in Aug 2025

10/10 Excellent

Raquel Verónica

Stayed 1 night in Aug 2025

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such an amazing stay. We stayed two night. I personally think 2-3 nights is ideal since it hard to get out and come in. The dirt road to the hotel in has a lot of potholes. Would definitely stay here again
Stayed 2 nights in Aug 2025

10/10 Excellent

Erika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to bring the family and couples.
Stayed 1 night in Aug 2025

10/10 Excellent

Elsa

Stayed 6 nights in Aug 2025

6/10 Okay

Julia

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice staff and location, but the room was in poor condition. It had water leaks, the clothing rack fell off twice, the towel hanger on the wall was barely holding on.
Stayed 2 nights in Aug 2025

8/10 Good

german

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Coatepeque motorcycle road trip

Nice hotel, great service, good confort rooms, good location
Stayed 1 night in Aug 2025

10/10 Excellent

Baxter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For foreigners, you have to go 20 minutes down a rock road which runs along the lake. Plenty of options for restaurants along the way. Fairly easy to locate, I would stress that you do not attempt to drive to or from here at night because of the road. The restaurant/bar on site had great food and I ate here each night. Decent alcohol selection. The views are the lake make it worth staying and only a hour or less out from major sites, I used it as my home base. Staff were fantastic
Stayed 2 nights in Aug 2025

8/10 Good

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very nice hotel. We came with teenagers and grandmom. A lot of stairs sp grandmom did get to see everything. Is not handicap friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Dwight

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful
Stayed 9 nights in Jul 2025

10/10 Excellent

Christian

Liked: Staff & service, property conditions & facilities
V
Stayed 2 nights in Jul 2025

10/10 Excellent

Janis

8/10 Good

Cinthya

Stayed 1 night in Jul 2025

8/10 Good

Launelly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un poco complicado llegar hasta el hotel porque la carretera está en mal estado y la comida no es la mejor pero el lugar es hermoso!!
Stayed 1 night in Jul 2025

10/10 Excellent

Anayancy

Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Nice hotel, super friendly staff. Superb food It could use some renovations though, and wifi just does not work. Breakfast variety should be improved
Stayed 1 night in Jul 2025

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful and the staff is really nice. The road to get there is unpaved and many trucks are on the road. I would love to return but because of our experience on the road I wouldn't return.
Stayed 1 night in Jul 2025

10/10 Excellent

Sefora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The road leading to the hotel should be paved better because it’s very rocky and tough to get there. Also the hotel does offer outstanding service but the food is a bit overpriced.
Stayed 1 night in Jul 2025

10/10 Excellent

Alvaro

Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Liked: Property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Elias

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Its great customer experience and beautiful location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Johanna

Stayed 2 nights in Jun 2025

4/10 Poor

Ylii

Liked: Cleanliness
Before you book be aware! Free breakfast is one item on the menu. You decide you want something else, you will pay out of pocket.
Stayed 1 night in Jun 2025