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Hotel Santa Cruz

3.5 star property

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Photo gallery for Hotel Santa Cruz

Terrace/patio
Reception
Superior Triple Room | 1 bedroom, hypo-allergenic bedding, minibar, individually decorated
Free daily cooked-to-order breakfast
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pet-friendly
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

Map
R. Ramiro Barcelos 1122, Santa Cruz do Sul, RS, 96810-054
  • Catedral de São João Batista
    ‪3 min walk‬
  • Max Shopping Center
    ‪14 min walk‬
  • Cave of Indians
    ‪4 min drive‬
  • Santa Cruz do Sul (CSU)
    ‪7 min drive‬

Room options

View all photos for Superior Triple Room

Superior Triple Room | 1 bedroom, hypo-allergenic bedding, minibar, individually decorated

Superior Triple Room

  • City view
  • Sleeps 3
  • 3 Single Beds OR 1 Queen Bed and 1 Single Bed

View all photos for Family Quadruple Room, 1 Queen Bed with Sofa bed

Family Quadruple Room, 1 Queen Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, minibar, individually decorated

Family Quadruple Room, 1 Queen Bed with Sofa bed

  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed | 1 bedroom, hypo-allergenic bedding, minibar, individually decorated

Superior Double Room, 1 Queen Bed

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds | 1 bedroom, hypo-allergenic bedding, minibar, individually decorated

Superior Twin Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 2
  • 2 Single Beds

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About this property

Hotel Santa Cruz

Hotel with free breakfast, a quick walk to Catedral de São João Batista
Along with self parking, this smoke-free hotel has dry cleaning and laundry facilities. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a garden and a TV in a common area are on-site.
Hotel Santa Cruz offers 26 air-conditioned accommodations with minibars and blackout curtains. Each accommodation is individually furnished and decorated. 32-inch LED televisions come with premium cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

During your stay at Hotel Santa Cruz, you're just a quick walk from Catedral de São João Batista. Free breakfast, free WiFi in public areas and dry cleaning service are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • Just a 3-minute walk from Catedral de São João Batista and a 5-minute drive from Cave of Indians
  • Cats and dogs welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Free breakfast is served daily. Public spaces have free WiFi. A terrace, multilingual staff, and a garden are also featured at Hotel Santa Cruz. Parking is available for a fee.

This 3.5-star Santa Cruz do Sul hotel is smoke free.

Guests are served a free cooked-to-order breakfast on weekdays from 6:30 AM to 9:00 AM.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (BRL 20 per night)

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Family friendly

  • Baby bath
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Built in 1927
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: BRL 20.00 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay, Apple Pay and Samsung Pay
Cashless transactions are available
Long-term renters welcome
This property uses solar energy
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Santa Cruz Hotel
Hotel Santa Cruz Santa Cruz do Sul
Hotel Santa Cruz Hotel Santa Cruz do Sul

Hotel Santa Cruz Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 53 out of 69 reviews
Rating 8 - Good. 11 out of 69 reviews
Rating 6 - Okay. 1 out of 69 reviews
Rating 4 - Poor. 1 out of 69 reviews
Rating 2 - Terrible. 3 out of 69 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rodrigo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Andressa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

João Luiz

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

Amanda

Stayed 2 nights in Oct 2023

8/10 Good

DIANE

Stayed 1 night in Aug 2023

10/10 Excellent

Geovana

Stayed 1 night in Sep 2023

10/10 Excellent

Indio Ubirajara

Stayed 1 night in Aug 2023

2/10 Terrible

Cesar

Muito triste com a situação

Não sei o motivo, nem me hospedei no hotel. Recebi uma mensagem automática do hotel, porém gostaria de esclarecer que não efetuei o check-in nem me hospedei em suas instalações. É lamentável constatar que tanto A gerência do Hotel Santa Cruz, quanto a plataforma Hotéis.com me deixaram na mão novamente. A equipe da Hotéis.com nunca demonstra flexibilidade diante das necessidades dos hóspedes. Atenciosamente, Cesar
Stayed 1 night in Jun 2023

10/10 Excellent

EMILTON

Stayed 1 night in May 2023

8/10 Good

Jairo

Stayed 1 night in May 2023

10/10 Excellent

Charles

Stayed 1 night in Mar 2023

8/10 Good

sandra

Stayed 1 night in Dec 2022

8/10 Good

LUIZ RENI

Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

morgana

Stayed 1 night in Jun 2022

10/10 Excellent

Felipe

Stayed 1 night in Apr 2022

8/10 Good

Juliana

Stayed 3 nights in Feb 2022

10/10 Excellent

Ivaldo

Stayed 1 night in Feb 2022

10/10 Excellent

MARCO

Stayed 1 night in Dec 2021

10/10 Excellent

sandra

Stayed 1 night in Nov 2021

10/10 Excellent

Vinícius

Stayed 3 nights in Nov 2021

10/10 Excellent

Ana P

Stayed 1 night in Jun 2021

10/10 Excellent

Eduardo Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quarto bonito e confortável

Quarto muito confortável e com todas as amenidades. Café muito bom! Só faltou ter estacionamento no hotel.
Stayed 2 nights in May 2021

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

localizacao privilegiada

Excelente localização, 1 quadra da praça principal, perto de restaurantes, super seguro de se deslocar a pé, estacionamento fácil de manobrar, prédio renovado, tudo novinho, café da manhã merece destaque especial, muito caprichado pela Sra Sil, dá gosto de olhar e degustar. A única ressalva é o barulho de carros da rua (janelas de pvc e vidro duplo resolveriam, quem sabe numa proxima reforma?), peça um quarto de fundos e não terá nenhum problema.
Stayed 2 nights in Apr 2025

10/10 Excellent

DIANE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025