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Borgo di Ciàula

4.0 star property

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Photo gallery for Borgo di Ciàula

Breakfast, lunch, dinner served; Mediterranean cuisine, sea views
Exterior
Minibar, individually decorated, individually furnished, desk
Deluxe Double or Twin Room | Minibar, individually decorated, individually furnished, desk
Romantic Double Room | Minibar, individually decorated, individually furnished, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
Via Roma 113, Santa Flavia, PA, 90017
  • Place, Santa Nicolicchia Beach
    ‪2 min walk‬
  • Place, Sant'Elia Beach
    ‪8 min walk‬
  • Place, Solunto Archaeological Area
    ‪13 min walk‬
  • Airport, Palermo (PMO-Punta Raisi)
    ‪59 min drive‬

Room options

View all photos for Design Suite

Design Suite | Minibar, individually decorated, individually furnished, desk

Design Suite

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Minibar, individually decorated, individually furnished, desk

Standard Double or Twin Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Minibar, individually decorated, individually furnished, desk

Superior Double or Twin Room

  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Romantic Double Room

Romantic Double Room | Minibar, individually decorated, individually furnished, desk

Romantic Double Room

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Minibar, individually decorated, individually furnished, desk

Deluxe Double or Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • Sleeps 3
  • 1 King Bed

Junior Suite

  • Sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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Exterior
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  • Pool
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  • Kids’ pool
  • Free Wi-Fi
3.9 out of 5, Good, 338 reviews
The price is €100
includes taxes & fees
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About this property

Borgo di Ciàula

Along with a restaurant, this hotel has a bar/lounge and coffee/tea in a common area. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include conference space, concierge services and dry cleaning. Change of towels is available on request
Borgo di Ciàula offers 10 air-conditioned accommodations with minibars and a hairdryer. This individually decorated and furnished accommodation includes desks. 32-inch flat-screen televisions come with premium satellite channels and pay-per-view films.

Bathrooms include a shower and bidets. This Santa Flavia hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and change of towels can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Borgo di Ciàula, you're just a quick walk from Sant'Elia Beach. Free breakfast, free WiFi in public areas and a restaurant are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy Mediterranean cuisine and ocean views while dining at La Strummula Restaurant
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 7 minutes on foot from Sant'Elia Beach and a 4-minute drive from Carlo Alberto Dalla Chiesa and Emanuela Setti Carraro Sports Hall
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Event space at this hotel measures 861 square feet (80 square metres) and includes conference space. Borgo di Ciàula also features tour/ticket assistance, a garden, and coffee/tea in common area.

Smoking is allowed in designated areas at this 4-star Santa Flavia hotel.

Guests are served a free continental breakfast daily from 8:00 AM to 10:00 AM.
La Strummula Restaurant – Overlooking the ocean, this restaurant specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.
A hosted evening meal is available for a surcharge on Tuesday, Wednesday, Friday and Sunday. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available on Tuesday and Wednesday for a fee of EUR 60; reservation required

Restaurants on site

  • La Strummula Restaurant

Family friendly

  • Baby bath
  • Changing table
  • High chair
  • Travel cot

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 861 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Champagne service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Late check-in fee: EUR 20 for check-in between 12:30 AM and 2:30 AM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 29 February, EUR 0.00 per person, per night, up to 6 nights. This tax does not apply to children under 10 years of age.
  • A tax is imposed by the city: From 1 March to 31 October, EUR 2.00 per person, per night, up to 6 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: EUR 20 for check-in between 12:30 AM and 2:30 AM
  • Crib (infant bed) fee: EUR 10.0 per day
  • Hosted evening meal: EUR 60

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system and a first aid kit
The front desk at this property is open daily from 7:30 AM - midnight.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Borgo di Ciàula Hotel
Borgo di Ciàula Santa Flavia
Borgo di Ciàula Hotel Santa Flavia

Borgo di Ciàula Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 22 out of 39 reviews
Rating 8 - Good. 11 out of 39 reviews
Rating 6 - Okay. 4 out of 39 reviews
Rating 4 - Poor. 2 out of 39 reviews
Rating 2 - Terrible. 0 out of 39 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Nicky

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Great location and friendly service. Room very clean.
Stayed 3 nights in Nov 2025

10/10 Excellent

Isaac, London

Stayed 3 nights in Nov 2025

4/10 Poor

JOSE E

Travelled with partner
Liked: Staff & service
3rd and 4th floors have no elevator access.
Stayed 5 nights in Jun 2025

8/10 Good

Lelan, AUSTIN

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the seaside town and hotel. The hotel does have an elevator that goes to the second floor -but- our rooms were on the third floor and the narrow and steep staircase was very difficult for us (70 & 80 yrs) to carry our luggage. Everything else was great! Probably need a better warning for the rooms above the second floor.
Stayed 4 nights in Jun 2025

10/10 Excellent

Yavette, Chicago

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, helpful, and welcoming. Our room had a beautiful view of the ocean and a private patio. My friend and I ate at the restaurant and it was one of the best meals we’ve had in Sicily. Especially the fact that they catered to our vegan and vegetarian dietary restrictions. I would definitely recommend this place.
Stayed 3 nights in Jun 2025

10/10 Excellent

Rose

Liked: Cleanliness
Excellent service. Great location overlooking the sea.
Stayed 7 nights in May 2025

10/10 Excellent

glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best restaurant for dinner in the city
Stayed 1 night in Apr 2025

8/10 Good

Edward

Travelled with family
Liked: Cleanliness, staff & service
Ocean view room
Stayed 5 nights in Oct 2024

8/10 Good

Olga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, very nice staff but the beaches are not ready for turists
Stayed 7 nights in Aug 2024

6/10 Okay

Michael

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overall the decor and vibe of this place are nice. The service is pretty good as well. My main complaints about this place is that we booked the romantic suite which is not accessible by elevator (which wasn’t specified in the ad) and that they could not make the ac function properly (it wasn’t crazy hot, but slightly uncomfortable). The location is kind of remote, and I can appreciate if some travelers would want that. The town is really hilly and hard to get around by foot. Luckily parking is available. If you’re looking for convenience, this place isn’t for you. If you’re looking for a remote relaxing experience, this is a decent choice.
Stayed 2 nights in Aug 2024

10/10 Excellent

Roseann

Stayed 1 night in Jun 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I just returned from three weeks in Sicily, having spent the first five days at Borgo di Ciaula. The location is great for exploring Santa Flavia and Sant'Elia. The staff is very welcoming, friendly and professional. They took care of me as though I were a member of their family. Grazie mille to Carlo, Daniella, Giulia, Santino and Luciana! Thank you for making my stay so enjoyable and memorable. --Mario
Stayed 5 nights in Sep 2023

8/10 Good

Mia

Travelled with partner
Liked: Cleanliness, staff & service
The property was nice and the staff were great. From Carlo to Leandro to Santino, etc. The food at the La Strummela restaurant in the hotel was excellent- highly recommend. Food and wine selection was diverse. However, there’s no elevator and unbeknownst, we were on the 4th floor. Staff eagerly helped with luggage. The immediate outside though is dirty and smelled of pee. Cute little beaches west of hotel and some water activities. Beachfront promenade was closed due to construction. We hope to visit again once all that is cleaned up.

6/10 Okay

Antonietta

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Limited selection in Santa Flavia

The staff seemed a bit rude. Upon checkout, the elevators were occupied with kitchen equipment (we kept trying them but to no avail), which meant we had to lug heavy luggage down narrow, steep stairs. The breakfast was average.
Stayed 1 night in Jul 2023

10/10 Excellent

Donya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You must give this place a try

I cannot say enough about this marvelous boutique hotel. It was very intimate in that you get to really know all the employees and it makes it very personal. They were beyond gracious and kind and attentive even to the smallest of details. I look forward to visiting them again one day
Stayed 4 nights in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Quiet

The location was perfect for where I was meeting friends in Santa E'lia. Great balcony view with a wonderful continental breakfast every morning. The staff was awesome and accommodated my request for a private company transfer to the airport early one morning. Unfortunately, I did not dine at the restaurant for dinner as I was out most of the day, but it smelled amazing!! Next time. I will definitely stay at Borgo di Ciaula again when visiting Palermo. Only a short 15 min walk from the train station.
Stayed 3 nights in Jun 2023

10/10 Excellent

walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Vadim

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a quaint little hotel on the edge of the beauty that is the beach town of Santa Flavia. We stayed in the top suite of the building and enjoyed the amazing private terrace and spectacular rooftop panoramic views of the surrounding sea and mountains. Incredible. The restaurant was something to behold, with their 5-course menus that will absolutely leave you enthralled (and full). A must see/stay!!
Stayed 1 night in Apr 2023

6/10 Okay

Chi-Lin

Stayed 2 nights in Dec 2025

4/10 Poor

MARIA

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
El hotel indica 4 estrellas, pero no es asi. Reservamos una habitación con terraza y vista al mar, la habitación estaba en un 4º piso, al que se llegaba por ascensor hasta el 2º, y de ahi, por las escaleras dos pisos más, subiendo por una "torre", en la que estaba únicamente nuestra habitación y otra en el 3º piso. La vista al mar, era lateral y no frontal, y la terraza estaba sucia, con olor a la chimenea del restaurante, que daba directamente ahí. La limpieza dejaba mucho que desear, o al menos, parecía que por aquella habitación no había pasado ningún huésped en semanas. La tv no funcionaba, y tampoco se conectaba a wifi. El baño anticuado y con manchas en ducha y espejo. El secador no tenía fuerza. Se veían las instalaciones en general bastante descuidadas. El hotel podría ser un 2*, pero desde luego no un 4*.
Stayed 1 night in Oct 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Maria Rosa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accoglienza perfetta con personale disponibile e attento, la gentilezza e la cura per gli ospiti sono la caratteristica di questa struttura.
Stayed 1 night in Oct 2025

10/10 Excellent

Maria Rosa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luogo incantevole, echi letterari e cucina gourmet

Una sorpresa piacevolissima, un boutique hotel incastonato in un borgo di pescatori, con un ristorante eccellente ed un ottimo rapporto qualità prezzo. Luogo incantevole con echi letterari, curato nei dettagli e gestito con amore dalla coppia di proprietari. Gentilissimo il personale, Spero di ritornare a trovarli
Stayed 1 night in Sep 2025

6/10 Okay

paolo

Disliked: Cleanliness, staff & service, property conditions & facilities
np
Stayed 6 nights in Dec 2024

8/10 Good

Marianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024