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Holiday Inn Huatulco by IHG

Property class: 3.5

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Photo gallery for Holiday Inn Huatulco by IHG

Outdoor pool, pool loungers
View from room
Suite, 1 Bedroom | Premium bedding, in-room safe, blackout curtains, iron/ironing board
Exterior
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Blvd. Benito Juarez 604, Sector A, Santa María Huatulco, OAX, 70987
  • Place, Santa Cruz Bay
    ‪2 min walk‬
  • Place, Playa Santa Cruz
    ‪3 min walk‬
  • Place, El Zócalo
    ‪18 min walk‬
  • Airport, Huatulco, Oaxaca (HUX-Bahías de Huatulco Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Marina View

Standard Room, 1 King Bed, Marina View | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Marina View

9.6 out of 10
Exceptional
(16 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(37 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Marina View

View from room

Standard Room, 2 Queen Beds, Marina View

9.0 out of 10
Wonderful
(12 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(4 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(49 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Minifridge)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed (Minifridge)

9.2 out of 10
Wonderful
(17 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Pet Friendly)

Standard Room, 2 Queen Beds (Pet Friendly) | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds (Pet Friendly)

10.0 out of 10
Exceptional
(2 reviews)
  • Marina view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Marina View (Minifridge)

View from room

Standard Room, 1 King Bed, Marina View (Minifridge)

10.0 out of 10
Exceptional
(3 reviews)
  • Marina view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Marina View (Minifridge)

Standard Room, 2 Queen Beds, Marina View (Minifridge) | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Marina View (Minifridge)

9.4 out of 10
Exceptional
(6 reviews)
  • Marina view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Pet Friendly)

Standard Room, 1 King Bed (Pet Friendly) | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed (Pet Friendly)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Huatulco by IHG

This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Holiday Inn Huatulco by IHG offers 83 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 42-inch flat-screen televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Holiday Inn Huatulco by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Santa Cruz Bay. Free WiFi in public areas, free self-parking and an outdoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Jaguar
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a playground
  • Guests have great things to say about the helpful staff and the location
  • Steps from Santa Cruz Bay and a 3-minute drive from Chahue Beach
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Holiday Inn Huatulco by IHG offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. A terrace, a vending machine, and multilingual staff are also featured at Holiday Inn Huatulco by IHG. Free self parking is available.

This 3.5-star Santa María Huatulco hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:30 AM.
Jaguar – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
La Darsena – On-site bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: MXN 235 to 300 for adults and MXN 110 to 200 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Jaguar
  • La Darsena

Things to do

  • Gym
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: MXN 370 per pet, per night, plus a one-time cleaning fee of MXN 1000 and a deposit of MXN 1500 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 235 to 300 for adults and MXN 110 to 200 for children
  • Pet deposit: MXN 1500 per stay
  • Pet fee: MXN 370 per pet, per night plus a one-off MXN 1000 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Huatulco Hotel Santa María Huatulco
Holiday Inn Huatulco
Holiday Inn Huatulco Santa María Huatulco
Inn Huatulco ta ía Huatulco

Holiday Inn Huatulco by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 694 out of 1007 reviews
Rating 8 - Good. 220 out of 1007 reviews
Rating 6 - Okay. 52 out of 1007 reviews
Rating 4 - Poor. 17 out of 1007 reviews
Rating 2 - Terrible. 24 out of 1007 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Marino F

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything
Stayed 1 night in Nov 2025

10/10 Excellent

Arianna

Stayed 7 nights in Jan 2026

8/10 Good

MARCO ANTONIO

Ok
Stayed 2 nights in Jan 2026

6/10 Okay

Robert, OTTAWA

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was fine, staff were polite. We went elsewhere for breakfast because buffet was the only thing available.
Stayed 1 night in Dec 2025

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
All above. Clean and staff very helpful
Stayed 16 nights in Dec 2025

6/10 Okay

Murray

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The kids price for a very basic limited buffet was$260 pesos about$20 for a 12 yr old same as an adult.
Stayed 1 night in Dec 2025

10/10 Excellent

Fernando

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff
Stayed 1 night in Dec 2025

6/10 Okay

Maria

Liked: Cleanliness
Stayed 2 nights in Dec 2025

10/10 Excellent

Marcelino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Eric Charles

Stayed 6 nights in Dec 2025

8/10 Good

KAREN

Liked: Property conditions & facilities
Requested an upper level floor but was put on bottom. Room itself was nice and spacious tho Staff very nice
Stayed 1 night in Dec 2025

6/10 Okay

Victor, Scottsdale

Liked: Cleanliness
Disliked: Amenities
The hotel is in a Good location but in general it needs to be renovated. It is very noisy as most of the rooms are on the Main Street side. The facilities like the pool and gym are very basic and small.
Stayed 3 nights in Dec 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was great, staff all super nice and responsive. Hotel location was ideal. Will very likely stay again.
Stayed 6 nights in Dec 2025

6/10 Okay

Ken

Travelled with partner
Rooms were good, great location, staff was friendly. The pool was always dirty.
Stayed 8 nights in Nov 2025

10/10 Excellent

Janet, Kamloops

Stayed 7 nights in Nov 2025

10/10 Excellent

Janet, Kamloops

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing beds, nice and close to the beach and walking distance to a great grocery store. Frequent buses go by to take you downtown or you can easily walk there in about 20 mins. I would definitely stay here again!
Stayed 1 night in Dec 2025

10/10 Excellent

Chris

It was clean
Stayed 1 night in Nov 2025

10/10 Excellent

Graham

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean, conveniently located, lovely pool and bar area. This is our second stay and we will return again.
Stayed 9 nights in Nov 2025

10/10 Excellent

Jay

Stayed 4 nights in Nov 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Holiday Inn in Santa Cruz/Huatulco is a very nice hotel. Rooms are good size, and daily housekeeping service. Walk-in shower. Free parking in the underground garage. Resturant serves good food, open from 7am to 10 pm. Staff were very friendly but few speak English. All in all an excellent hotel. Exellent room rates.
Stayed 4 nights in Oct 2025

8/10 Good

David

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff! Esteban at the bar pit the baseball game on the tv for us and made tasty drinks! Good location to walk to local beach.
Stayed 2 nights in Nov 2025

8/10 Good

Andrew

Stayed 1 night in Nov 2025

10/10 Excellent

MANUEL

Liked: Cleanliness, property conditions & facilities
Nice area clean
Stayed 3 nights in Oct 2025

8/10 Good

Karin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Staff were great. The breakfast was mediocre. And there need to be more options at the breakfast and in the restaurant for people who don’t eat meat.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
nice hotel near the beach walking distance to kiosk or beach lots of places to eat super nice employees
Stayed 3 nights in Oct 2025

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