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AC Hotel by Marriott Santa Marta

3.5 star property

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Photo gallery for AC Hotel by Marriott Santa Marta

Children’s area
Room, 1 King Bed, Non Smoking, Sea View (Balcony) | 1 bedroom, in-room safe, desk, soundproofing
View from property
Cocktail bar
Fridge, coffee/tea maker

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Pet-friendly
  • Housekeeping

Explore the area

Map
CALLE 23 NO. 1C - 79, Santa Marta, 470004
  • Parque de los Novios
    ‪3 min walk‬
  • Bahia de Santa Marta
    ‪3 min walk‬
  • Santa Marta Cathedral
    ‪8 min walk‬
  • Santa Marta (SMR-Simon Bolivar)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View | 1 bedroom, in-room safe, desk, soundproofing

Room, 1 King Bed, Non Smoking, City View

  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Balcony

Room, 2 Double Beds, Non Smoking, Balcony | 1 bedroom, in-room safe, desk, soundproofing

Room, 2 Double Beds, Non Smoking, Balcony

  • Mountain view
  • 34 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Sea View (Balcony)

Room, 1 King Bed, Non Smoking, Sea View (Balcony) | 1 bedroom, in-room safe, desk, soundproofing

Room, 1 King Bed, Non Smoking, Sea View (Balcony)

  • Mountain view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

AC Hotel by Marriott Santa Marta

Beach fun in outdoor pool, near Parque de los Novios
Guests at this beach hotel will appreciate convenient on-site amenities such as a children's pool and a playground. Housekeeping is available on request.
AC Hotel by Marriott Santa Marta offers 112 accommodations with a safe and complimentary bottles of water. LED televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at AC Hotel by Marriott Santa Marta. During your stay, you're just a quick walk from Parque de los Novios. Free WiFi in public areas, a free manager's reception and an outdoor pool are available.
  • Free WiFi
  • Enjoy Spanish cuisine and ocean views while dining at AC Kitchen
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a playground
  • Steps from Marina Santa Marta and Old San Juan de Dios Hospital Museum
  • Dogs welcome for a fee
AC Hotel by Marriott Santa Marta offers its guests a kids' pool, an outdoor pool, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 1507 square feet (140 square metres) and includes conference space. A library, a terrace, and multilingual staff are also featured at the business-friendly AC Hotel by Marriott Santa Marta.

This 3.5-star Santa Marta hotel is smoke free.

The hotel hosts a free manager's reception daily.
AC Kitchen – This poolside restaurant specialises in Spanish cuisine and serves breakfast, lunch, dinner and light fare.
AC Lounge – This cocktail bar specialises in Spanish cuisine and only serves light fare. Open daily.

Languages

Dutch, English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: COP 52,000 for adults and COP 52,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • AC Kitchen
  • AC Lounge

Things to do

  • Children's pool
  • Gym
  • Library
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Children's pool
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,507 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Lever door handles
  • Lift (79 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 20 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2018
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: COP 69600 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately COP 52000 for adults and from COP 52000 for children
  • Pet fee: COP 69600 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

AC Hotel Marriott Santa Marta
AC Marriott Santa Marta
Ac By Marriott Santa Marta
AC Hotel by Marriott Santa Marta Hotel
AC Hotel by Marriott Santa Marta Santa Marta
AC Hotel by Marriott Santa Marta Hotel Santa Marta

AC Hotel by Marriott Santa Marta Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 264 out of 438 reviews
Rating 8 - Good. 107 out of 438 reviews
Rating 6 - Okay. 31 out of 438 reviews
Rating 4 - Poor. 19 out of 438 reviews
Rating 2 - Terrible. 17 out of 438 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

JORGE MARIO, Miramar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Feb 2025

10/10 Excellent

Aymara

Liked: Cleanliness, staff & service, room comfort

Stay here for great views, cold AC and comfy bed

Very nice hotel offering great comfort, amazing breakfast and really awesome cleaning service. Just a bit dated for an AC/Marriot. Not as well kept as others I’ve been to. Still would recommend.
Stayed 4 nights in Feb 2025

8/10 Good

Juan Camilo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Colin, St Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Smaller size room but was a good value and good location. I will go back and stay there again.
Stayed 3 nights in Feb 2025

8/10 Good

Gloria, Suwanee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pretty property. Nice rooms. Breakfast buffet nice but hot food wasn't hot enough. Servers were not accessible all the time to order the 2 options to order a la carta. Once finished food, plates stayed at the table instead of servers picked plates
Stayed 6 nights in Feb 2025

10/10 Excellent

Sari

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I had a wonderful stay!

Had a lovely day! Great pool area mediocre food. Had a delicious dinner, even though what was described on the menu was not what I got. Great service they help me make my protein shakes in the morning. Really good front desk staff! Friendly and kind and willing to help. Love my view!
Stayed 2 nights in Jan 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2025

10/10 Excellent

Graham leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are excellent friendly and helpful , reception staff are brilliant, I would recommend this hotel to anyone who wants to visit Santa Marta and the historic centre, 11/10
Stayed 21 nights in Jan 2025

10/10 Excellent

LILIANA

Stayed 2 nights in Feb 2025

10/10 Excellent

Victor

Stayed 4 nights in Jan 2025

10/10 Excellent

maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice staff. The hotel is close to the center and offer good views.
Stayed 2 nights in Jan 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and friendly staff, great location, super clean rooms and great pool
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely relaxing stay in Santa Marta

I stayed at the hotel for 5 nights and enjoyed the stay. The room allocated was spacious and comfortable. The room was cleaned everyday. I experience periodic issues with the WiFi within the room and with the TV signal. The breakfast provided by the hotel was satisfactory but not as good as in other hotels of a similar size etc. The pool area was very nice with plenty of space for those wishing to use it. The music was a bit loud. I used the gym and that was very good with a variety of machines and free weights available. The room had a nice balcony which was very pleasant for relaxing in. I found all the staff very friendly, helpful and professional.
Stayed 5 nights in Jan 2025

8/10 Good

Lucas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice with an amazing view. The pool area and gym were very nice and also great views
Stayed 1 night in Jan 2025

10/10 Excellent

Lazaro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!!
Stayed 2 nights in Dec 2024

8/10 Good

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and near lots of restaurants
Stayed 1 night in Jan 2025

4/10 Poor

Marco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pour rom service very pour
Stayed 5 nights in Jan 2025

10/10 Excellent

Tulio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location. Very close to the shopping, restaurants, center of town & beaches. The hotel pool & facilities as well as the entire staff were great as well.
Stayed 2 nights in Dec 2024

8/10 Good

Carlos

Stayed 3 nights in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, room comfort
This is a great hotel, we have stayed her 4 times. Always clean and the staff are always friendly and helpful.
Stayed 10 nights in Dec 2024

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centro

Belle hotel dans le centro pour flaner et manger dans des bons restaurants.Piscine et vue superbe ,lit confortable excellent service
Stayed 2 nights in Dec 2024

8/10 Good

Ethsel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 6 nights in Dec 2024

10/10 Excellent

Luisa Fernanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice. The bed was comfy. The hotel had a casino. It was close to a nice mall. The service was good.
Stayed 4 nights in Dec 2024

10/10 Excellent

YONIER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

lazaro m

Stayed 5 nights in Oct 2024