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Sercotel El Balcón de la Bahía

3.0 star property

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Photo gallery for Sercotel El Balcón de la Bahía

Premier Double or Twin Room | 1 bedroom, down duvets, minibar, in-room safe
Junior Suite, Terrace | View from room
Interior
Exterior
Junior Suite, 1 Queen Bed, City View, Tower | 1 bedroom, down duvets, minibar, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Air conditioning
  • Parking available
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

View in a map
Paseo Menéndez Pelayo 44, Santander, Cantabria, 39006
  • Santander Ferry Terminal
    ‪16 min walk‬
  • El Sardinero Beach
    ‪16 min walk‬
  • Palacio de la Magdalena
    ‪7 min drive‬
  • Santander (SDR)
    ‪9 min drive‬

Room options

View all photos for Deluxe Double or Twin Room, Terrace

Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers

Deluxe Double or Twin Room, Terrace

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room

Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers

Deluxe Double or Twin Room

10.0 out of 10
Exceptional
(4 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Junior Suite, 1 Queen Bed, City View, Tower

Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers

Junior Suite, 1 Queen Bed, City View, Tower

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Double or Twin Room

Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers

Premier Double or Twin Room

7.4 out of 10
Good
(3 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Double Room, 1 Queen Bed

Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers

Standard Double Room, 1 Queen Bed

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room, Bay View, Tower

Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers

Deluxe Double or Twin Room, Bay View, Tower

9.0 out of 10
Wonderful
(6 reviews)
  • 18 sq m
  • Bay view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Junior Suite, Terrace

Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers

Junior Suite, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Sercotel El Balcón de la Bahía

Hotel with an outdoor pool, a quick walk to Paseo de Pereda
Along with an outdoor pool, this smoke-free hotel has a 24-hour business centre and a conference centre. WiFi in public areas is free. Other amenities include self parking, a business centre and conference space.
Sercotel El Balcón de la Bahía offers 20 air-conditioned accommodations with minibars and espresso makers. Beds feature down duvets. 40-inch Smart televisions come with digital channels and Netflix. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Sercotel El Balcón de la Bahía, you're just a quick walk from Centro Cultural Doctor Madrazo. You'll find features such as free WiFi in public areas, plus an outdoor pool and a 24-hour business centre.
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • Within a 10-minute walk of Paseo de Pereda and Chico Port
  • Beach shuttle service available for a fee
Public spaces have free WiFi. Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 420 square feet (39 square metres) and includes a conference centre. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Sercotel El Balcón de la Bahía. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Sercotel El Balcón de la Bahía was completed in September 2022.

This 3-star Santander hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Beach shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, uncovered parking on site (EUR 17 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Things to do

  • Bicycle storage
  • Outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre (420 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (90 centimetre high)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Lift (80 centimetre wide door)
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1850
  • Double-glazed windows
  • Renovated entire property - September 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 9:00 PM to 9:00 AM

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children 9 and younger are not allowed at this property. All guests older than 9 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: EUR 17 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards, mobile payments and cash
On-site parties or group events are strictly prohibited
The front desk at this property is open daily from 9:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 9:00 PM and 9:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:00 AM to 9:00 PM
  • Children 9 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).