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Santiago Marriott Hotel

4.5 star property

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Photo gallery for Santiago Marriott Hotel

View from property
Outdoor pool
1 bedroom, hypo-allergenic bedding, minibar, in-room safe
1 bedroom, hypo-allergenic bedding, minibar, in-room safe
City view from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Parking available
  • Housekeeping

Explore the area

View in a map
Av Presidente Kennedy 5741, Santiago, Region Metropolitana, 6772208
  • Place, Parque Arauco Mall
    ‪5 min walk‬
  • Place, Parque Araucano
    ‪6 min walk‬
  • Place, Costanera Center
    ‪4 min drive‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪24 min drive‬

Room options

View all photos for Junior Suite, 1 Bedroom, Non Smoking, City View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Junior Suite, 1 Bedroom, Non Smoking, City View

8.0 out of 10
Very good
(1 review)
  • 72 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, City View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, 2 Double Beds, Non Smoking, City View

8.0 out of 10
Very good
(12 reviews)
  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom, Executive Level

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Suite, 1 Bedroom, Executive Level

  • 72 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking, City View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Junior Suite, 1 Bedroom, Non Smoking, City View

  • 72 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds, Non Smoking, City View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Room, 2 Double Beds, Non Smoking, City View

  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe King Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe King Room

  • Sleeps 3

View all photos for Executive Level Two Double Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Level Two Double Room

  • Sleeps 3

View all photos for Executive Room, 1 King Bed, Non Smoking, City View (Executive Level)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Room, 1 King Bed, Non Smoking, City View (Executive Level)

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, City View

8.6 out of 10
Excellent
(21 reviews)
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 2 Double Beds, Non Smoking, Executive Level

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Suite, 2 Double Beds, Non Smoking, Executive Level

10.0 out of 10
Exceptional
(1 review)
  • 72 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom Junior Suite, 2 Double, City View

Combined shower/bathtub, free toiletries, hair dryer, bathrobes

Junior Suite, 1 Bedroom Junior Suite, 2 Double, City View

  • Sleeps 3

View all photos for Business Suite, Executive Level, 1 Bedroom Larger Suite

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Business Suite, Executive Level, 1 Bedroom Larger Suite

  • Sleeps 3

Two Bay Suite, Executive Level, 1 Bedroom Executive Suite

  • Sleeps 3

One-Bedroom Presidential King Suite

  • Sleeps 3

View all photos for One-Bedroom Junior King Suite, City View

Combined shower/bathtub, free toiletries, hair dryer, bathrobes

One-Bedroom Junior King Suite, City View

  • Sleeps 3

View all photos for Business Suite, Executive Level, 1 Bedroom Larger Suite, 1 King, City View, High Floor

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Business Suite, Executive Level, 1 Bedroom Larger Suite, 1 King, City View, High Floor

  • Sleeps 3

Executive Level, Executive Guest Room, 1 King, City View

  • Sleeps 3

Deluxe Room With Two Double Beds And City View

  • Sleeps 3

View all photos for Suite, 1 Bedroom, Non Smoking, Executive Level (TwoBay Suite)

Suite, 1 Bedroom, Non Smoking, Executive Level (TwoBay Suite) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 Bedroom, Non Smoking, Executive Level (TwoBay Suite)

  • 81 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

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About this property

Santiago Marriott Hotel

Luxury hotel with 5 restaurants and health club
This smoke-free hotel features 5 restaurants, an outdoor pool and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site. Housekeeping is available on request.
Santiago Marriott Hotel offers 280 accommodations with iPod docking stations and minibars. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a health club.
Our customers tell us that they can't get enough of the helpful staff at Santiago Marriott Hotel. During your stay, you're just a quick walk from Parque Arauco Mall. Enjoy features like free WiFi in public areas, plus 5 restaurants and an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Drinking and dining options include 5 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 5-minute walk from Parque Arauco Mall and 6 minutes on foot from Parque Araucano
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Santiago Marriott Hotel offers its guests an outdoor pool and a health club. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre, meeting rooms, and limo/town car service. Gift shops/newsstands, tour/ticket assistance, and a garden are also featured at the luxury Santiago Marriott Hotel. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. A complete renovation of Santiago Marriott Hotel was completed in May 2022.

This 4.5-star Santiago hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Cafe Med Restaurant – This buffet restaurant serves breakfast, lunch and dinner. A children's menu is available.
Latin Grill Restaurant – This fine-dining restaurant only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Akun – On-site restaurant. Open daily.
Akun to go – On-site restaurant. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 8 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Uncovered parking on site (USD 30 per stay)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 25 per person
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Akun
  • Akun to go
  • Cafe Med Restaurant
  • Latin Grill Restaurant

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Outdoor pool
  • Shopping centre

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Hardwood flooring in public areas
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 25 floors
  • Ballroom
  • Biodegradable coffee stirrers available
  • Built in 2000
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Renovated entire property - May 2022
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from April 3 2025 to March 31 2026 (dates subject to change):
  • Spa
The property will be renovating from 3 April 2025 to 31 March 2026 (completion date subject to change). The following areas are affected:
  • Spa
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per stay, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 22 lb per pet)
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 100.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 25 per person
  • Fee for in-room wireless Internet: USD 8 per day (rates may vary)
  • Fee for in-room wired Internet: USD 8 per day (rates may vary)
  • Airport shuttle fee: USD 50 per person (one-way)
  • Uncovered self-parking fee: USD 30 per stay
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 30 per pet, per stay
  • Rollaway bed fee: USD 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 01 November and close on 31 March.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Marriott Hotel Santiago
Santiago Marriott
Santiago Marriott Hotel
Marriott Santiago
Santiago Marriott Hotel Hotel
Santiago Marriott Hotel Santiago
Santiago Marriott Hotel Hotel Santiago

Reviews

Santiago Marriott Hotel Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 253 out of 430 reviews
Rating 8 - Good. 114 out of 430 reviews
Rating 6 - Okay. 30 out of 430 reviews
Rating 4 - Poor. 21 out of 430 reviews
Rating 2 - Terrible. 12 out of 430 reviews

Reviews

10/10 Excellent

Vitor hugo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Federico, Miami

Stayed 2 nights in Jul 2025

10/10 Excellent

Jorge Perez

Stayed 2 nights in Jul 2025

10/10 Excellent

Juan

Stayed 2 nights in Jun 2025

10/10 Excellent

Paul

Stayed 1 night in Jun 2025

10/10 Excellent

EUN JUNG

Liked: Cleanliness, property conditions & facilities
Limpio comodo y tranquilo.
Stayed 3 nights in Jun 2025

10/10 Excellent

cristian

Stayed 4 nights in May 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

need updating

old towels and old everything
Stayed 3 nights in Apr 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Robert

Business traveller
Liked: Staff & service
when did room service then add a delivery fee and then still ask for tips? isnt the "room service" fee included in the pricing for the "room service" menu?
Stayed 1 night in Apr 2025

8/10 Good

Bhakti

Travelled with partner
Liked: Cleanliness, staff & service
Need to get new upgrade in the rooms, furniture is old no charging for computer and mobile phones
Stayed 2 nights in Apr 2025

6/10 Okay

MARIA

Travelled with family
Liked: Staff & service
The property was outdated. The lobby furniture was old and the lobby restroom was small, very little water pressure, and dirty. The room was nice. Beds were comfortable but the supples were chintzy. Not what I expected for the high cost. Below standard for a Marriott Hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

JIEUN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Rosa

Business traveller, Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Necesita mantenimiento todo el hotel!
Stayed 2 nights in Mar 2025

8/10 Good

Rosa

Business traveller, Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Necesita mucho mantenimiento, renovar sillas, mesas, paredes.
Stayed 1 night in Mar 2025

8/10 Good

Rosa

Business traveller, Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
El hotel necesita mucho mantenimiento, en el restaurante, las sillas, las paredes de las habitaciones y baños.
Stayed 1 night in Mar 2025

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early and I do understand checkin was an 3pm. I appreciate this is a rule however it was well after 3 pm when we were able and to check in. Other couple we were travelling with were check in an hour before us. The hotel itself was lovely as most Marriotts are. Just a small numb of front end staff could have been more attentive.
Stayed 1 night in Mar 2025

6/10 Okay

Nury

Travelled with family
Liked: Staff & service
El cuarto del hotel huele a viejo, NO tiene extractor en el bano, las toallas son viejas y muy usadas, el bano de mi habitacion tenia cabellos y la tina sucia tambien. Adicional el colchon o mattres era muy blando y muy viejo
Stayed 1 night in Mar 2025

10/10 Excellent

Karl, San Juan Capistrano

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always accommodating for changes and checkouts. Easy access and centrally located. Close to mall and offices…
Stayed 5 nights in Mar 2025

10/10 Excellent

NITIN

Stayed 2 nights in Feb 2025

10/10 Excellent

Yanhua

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk service is excellent, they are very helpful & are very warm hearted!
Stayed 1 night in Mar 2025

2/10 Terrible

Gustavo

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Outdated hotel . Terrible breakfast experience , not only the food but also service which was lost and couldn’t organize a simple guest line . Furthermore , we noticed a few fashion things missing from our luggage after check out . Don’t recommend .

6/10 Okay

Ledy

we arrived early for check, and two hours later, they accommodated us after check-in time (30 minutes delay) in another, room that we booked with meeting space in the room, which is not friendly for family circumstances . We went to the pool which is nothing special the water was cold and a lot of winds around
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Website needs updating as there is no spa massage facilities. They stopped in December 2024. Other than that , can not fault the service we received. Good buffet breakfast az well.
Stayed 2 nights in Feb 2025