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Hotel Royal Palace

2.5 star property

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Photo gallery for Hotel Royal Palace

Reception
A bedroom with a bed, a bedside table, a wardrobe, and an air conditioning unit.
Accessible parking
A corridor with a coffee maker on a small table, surrounded by potted plants and a small wooden bench.
32-inch LCD TV with cable channels, TV

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Av Abraham Lincoln 116, Santo Domingo, Distrito Nacional
  • Place, Malecon
    ‪7 min walk‬
  • Place, Embassy of Spain
    ‪11 min walk‬
  • Place, Convention Center Ministry of Foreign Affairs
    ‪11 min walk‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room

A single bed with a grey upholstered headboard, a white mattress, and a green throw blanket. There is a bedside table with a telephone and a small shelf. The room has white walls, a window with green curtains, and a framed picture on the wall.

Standard Room

7.6 out of 10
Good
(4 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | Desk, laptop workspace, iron/ironing board, free WiFi

Junior Suite

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Senior Suite

A hotel room with a bed, a desk with chairs, a painting on the wall, and a window with curtains.

Senior Suite

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for standard

A bedroom with a bed, bedside table, and a desk with a chair.

standard

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for junior suite

A hotel room with a bed, a desk, a chair, a TV, and a mirror.

junior suite

  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

Hotel Royal Palace

This hotel features a microwave in a common area, a 24-hour front desk and free newspapers. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a TV in a common area and multilingual staff assistance are on-site.
Hotel Royal Palace offers 34 air-conditioned accommodations with free newspapers and complimentary bottles of water. Each accommodation is individually furnished. 32-inch LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, and bathrobes.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

During your stay at Hotel Royal Palace, you're just a quick walk from Malecon. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, multilingual staff and TV in a common area
  • Just a 4-minute drive from Blue Mall and a few minutes from Agora Mall
  • Airport shuttle service available for a fee
Free breakfast is served daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly Hotel Royal Palace. Self parking is free.

Smoking is allowed in designated areas at this Santo Domingo hotel.

Guests are served a free continental breakfast daily from 7:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per room (one-way)
  • In-room safe fee: USD 5 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Hotel Royal Palace offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.

Property is also known as

Hotel Royal Palace Hotel
Hotel Royal Palace Santo Domingo
Hotel Royal Palace Hotel Santo Domingo

Hotel Royal Palace Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 26 out of 62 reviews
Rating 8 - Good. 18 out of 62 reviews
Rating 6 - Okay. 9 out of 62 reviews
Rating 4 - Poor. 5 out of 62 reviews
Rating 2 - Terrible. 4 out of 62 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Cobi

Liked: Cleanliness, amenities, property conditions & facilities
Great location, great price, clean room. Thats all you need
Stayed 1 night in Oct 2025
Verified

8/10 Good

Nori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

All good ,very well located,staff very helpfull and kind
Stayed 1 night in Oct 2022
Verified

8/10 Good

Rosa

The property is ok safe and clean
Stayed 3 nights in Jun 2025
Verified

6/10 Okay

Jacqueline

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I like everything around it, like food, salon, stores, cab service, and pleasant staff.
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 3 nights in Apr 2026
Verified

6/10 Okay

maria claribel

Liked: Amenities
Disliked: Property conditions & facilities
Hi.. I booked 4 rooms for a family trip.. the staff are friendly, but The rooms need some work… the bathroom doors were hard to open or close since they are slide doors… also some tv’s we’re working others not… we stood one night and I don’t recommend if you need privacy…
Stayed 1 night in Dec 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
It was a ok for the low price we paid
Stayed 7 nights in Feb 2023
Verified

10/10 Excellent

Emanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very good
Stayed 1 night in Sep 2022
Verified

4/10 Poor

Barth

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pictures and description of the property don't reflect what it is. Very bad location and property doesn't have the minimal conditions tu be classified as a hotel!
Stayed 4 nights in Mar 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hot water and shower pressure

This is a good location as it is accessible by bus, train, and taxi... all withing walking distance. My room was cleaned, I slept well and cleaning person was very attentive. English speaking person Luis comes in the afternoon and is very nice. So save your questions for his shift. They failed short by having me wait for 3pm checking time even though the room was ready to go. This was a Monday to Friday stay.
Stayed 4 nights in Feb 2022
Verified

4/10 Poor

Juan

Disliked: Property conditions & facilities, room comfort
There was only one towel available. I had no control of the Ac. They had to come up to lower the temperature to their designated degree. It was hot. The tv did not work. Only one piece of soap given.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Jeannette

Liked: Cleanliness
El personal muy amable y siempre dispuesto a resolver.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

EUGENIO

Liked: Cleanliness, amenities, property conditions & facilities
Lugar acogedor, parqueo cerrado y personal de recepción muy educado y atento. Limpio y cómodo
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Edward Martín

Liked: Cleanliness
La habitación estaba generalmente en buen estado. Sin embargo había un fregadero que estaba en un mal estado, oxidado al igual que la llave. De igual forma, se equivocaron con la misma asignación de habitación para otra persona e intento abrir la habitación.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Fabrizio

Liked: Cleanliness, staff & service
Buona scelta in relazione al prezzo
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El personal muy amable. El lugar estaba muy limpio.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

José manuel

Liked: Cleanliness, staff & service
Disliked: Amenities
El chico del front desk el mejor!
Stayed 1 night in Oct 2025
Verified

8/10 Good

Licker R.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Saul

Liked: Staff & service
Disliked: Property conditions & facilities
El desayuno no es de buena calidad, pésimo el servicio.
Stayed 2 nights in Mar 2025
Verified

2/10 Terrible

Doris

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tienen un servicio horrible. Fui en pareja, llegamos al hotel a las 11.00 de la mañana y la entrada era a las 3.00 le expliqué a la chica que a las 2 tenía una boda que si podía entrar antes y muy clara me dijo que no. Que siendo el caso tenía que pagar una diferencia de 1000 pesos. Pero esa antipatía fue lo que me mato. Okkk..... Por la noche llegamos y nos encontramos con un chico muy diferente a la de la mañana muy amable!!!! Le comenté lo sucedido y me dijo que si que si la. Habitación estaba disponible simplemente se tenía que pedir autorización a su supervisor y no había inconveniente..... Está claro que esa chica simplemente amaneció como quizo y listo... No lo recomiendo y tampoco volvería a hospedarme en ese hotel.
Verified

8/10 Good

Johana Carolina

Liked: Staff & service, property conditions & facilities
No está mal para el precio, pero reo que la limpieza del baño y las camas le falta mucho.
Stayed 2 nights in Jul 2023
Verified

8/10 Good

CARLOS

Liked: Staff & service, amenities, property conditions & facilities
La propiedad se encuentra ubicada centricamente con accesibilidad a cual parte de la ciudad.
Stayed 1 night in Apr 2023
Verified

4/10 Poor

Rayna

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
THE PLACE IS VERY CLOSE TO THE MALECON, MINUTES WALK, THAT IS THE ONLY GOOD THING, IT WAS DIRTY, AND OLD
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

JUAN CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visit again

Will planning stay again
Stayed 3 nights in Jun 2022
Verified

6/10 Okay

Brigida

Disliked: Cleanliness
Deben invertir y mejorar las habitaciones, es un lugar para pasar la noche
Stayed 1 night in Mar 2022