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Secret Gem Suites

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Photo gallery for Secret Gem Suites

Romantic Studio Suite, 1 Queen Bed, Hot Tub, Sea View | View from room
Luxury House, 3 Bedrooms, Private Pool, Sea View | 2 bedrooms, hypo-allergenic bedding, in-room safe
Exclusive Studio Suite, 1 King Bed with Sofa bed, Hot Tub, Sea View | Terrace/patio
Exclusive Studio Suite, 1 Queen Bed, Hot Tub, Sea View | Living area | TV, Netflix, streaming services
Luxury House, 3 Bedrooms, Private Pool, Sea View | Living area | TV, Netflix, streaming services

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Unnamed Rd,, Santorini, 847 02
  • Amoudi Bay
    ‪1 min walk‬
  • Oia Castle
    ‪3 min walk‬
  • Oia Blue Dome Church Viewpoint
    ‪7 min walk‬
  • Thira (JTR-Santorini National)
    ‪21 min drive‬
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Luxury House, 3 Bedrooms, Private Pool, Sea View

Luxury House, 3 Bedrooms, Private Pool, Sea View | Terrace/patio

Luxury House, 3 Bedrooms, Private Pool, Sea View

  • 78 sq m
  • Sea view
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Exclusive Studio Suite, 1 Queen Bed, Hot Tub, Sea View

Exclusive Studio Suite, 1 Queen Bed, Hot Tub, Sea View | Living area | TV, Netflix, streaming services

Exclusive Studio Suite, 1 Queen Bed, Hot Tub, Sea View

  • 27 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Exclusive Studio Suite, 1 Queen Bed, Hot Tub, Sea View

Exclusive Studio Suite, 1 Queen Bed, Hot Tub, Sea View | Living area | TV, Netflix, streaming services

Exclusive Studio Suite, 1 Queen Bed, Hot Tub, Sea View

  • 35 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Studio Suite, 1 King Bed, Hot Tub, Sea View

Comfort Studio Suite, 1 King Bed, Hot Tub, Sea View | Living area | TV, Netflix, streaming services

Comfort Studio Suite, 1 King Bed, Hot Tub, Sea View

  • 27 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Exclusive Studio Suite, 1 King Bed with Sofa bed, Hot Tub, Sea View

Exclusive Studio Suite, 1 King Bed with Sofa bed, Hot Tub, Sea View | 2 bedrooms, hypo-allergenic bedding, in-room safe

Exclusive Studio Suite, 1 King Bed with Sofa bed, Hot Tub, Sea View

  • 60 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Comfort Studio Suite, 1 Queen Bed, Hot Tub, Sea View

Comfort Studio Suite, 1 Queen Bed, Hot Tub, Sea View | Living area | TV, Netflix, streaming services

Comfort Studio Suite, 1 Queen Bed, Hot Tub, Sea View

  • 25 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite, 2 Bedrooms, Hot Tub, Sea View

Family Suite, 2 Bedrooms, Hot Tub, Sea View | Living area | TV, Netflix, streaming services

Family Suite, 2 Bedrooms, Hot Tub, Sea View

  • 33 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Panoramic Studio Suite, 1 King Bed with Sofa bed, Hot Tub, Sea View

Panoramic Studio Suite, 1 King Bed with Sofa bed, Hot Tub, Sea View | Terrace/patio

Panoramic Studio Suite, 1 King Bed with Sofa bed, Hot Tub, Sea View

  • 61 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Comfort Studio Suite, 1 Queen Bed, Hot Tub, Sea View

Comfort Studio Suite, 1 Queen Bed, Hot Tub, Sea View | Living area | TV, Netflix, streaming services

Comfort Studio Suite, 1 Queen Bed, Hot Tub, Sea View

  • 28 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Romantic Studio Suite, 1 Queen Bed, Hot Tub, Sea View

Romantic Studio Suite, 1 Queen Bed, Hot Tub, Sea View | Living area | TV, Netflix, streaming services

Romantic Studio Suite, 1 Queen Bed, Hot Tub, Sea View

  • 25 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

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About this property

Secret Gem Suites

Bayside guesthouse with free breakfast and rooftop terrace
Along with a rooftop terrace, this guesthouse has concierge services and express check-out. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include tour/ticket assistance and wedding services.
Secret Gem Suites offers 9 air-conditioned accommodations with espresso makers and a safe. This individually decorated and furnished accommodation includes dining tables. Kitchenettes offer fridges, stovetops, kitchenware and utensils and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Televisions come with Netflix. Additionally, rooms include complimentary bottles of water and blackout curtains. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Secret Gem Suites. During your stay, you're just a quick walk from Santorini Caldera. Features include free breakfast and free WiFi in public areas, plus a rooftop terrace.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Services include a concierge, tour or ticket assistance and wedding services
  • Steps from Santorini Caldera and Oia Castle
Free breakfast is available daily. WiFi is free in public spaces. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at Secret Gem Suites.

Smoking is allowed in designated areas at this Santorini guest house.

Guests are served a free continental breakfast daily from 9:00 AM to 11:00 AM.

Languages

English, Greek

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 80 metres
  • Street parking available

Food and drink

  • Free continental breakfast available daily 9:00 AM to 11:00 AM
  • Couples/private dining

Things to do

  • Hot tub
  • Private wine tours

Family friendly

  • Dining table
  • In-room kitchenette
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Guidebooks

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • On the bay
  • Outdoor furniture
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Streaming services
  • TV

Food and drink

  • Champagne service
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Hob
  • Kitchenette
  • Meal delivery service
  • Refrigerator
  • Restaurant dining guides
  • Spices
  • Toaster

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 5 days before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per accommodation, per night
  • Service fee: EUR 10 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 5 days before arrival with check-in information. The host will greet guests on arrival.
Property Registration Number 1201595
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Secret Gem Suites Santorini
Secret Gem Suites Guesthouse
Secret Gem Suites Guesthouse Santorini

Secret Gem Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 53 out of 70 reviews
Rating 8 - Good. 7 out of 70 reviews
Rating 6 - Okay. 4 out of 70 reviews
Rating 4 - Poor. 4 out of 70 reviews
Rating 2 - Terrible. 2 out of 70 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Drew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I did have a several challenges with the booking and with communication to meet someone to find this place, and with someone dropping the ball on not including the baby cot that was requested at booking. This all seems to have been the fault of the management office. However, I felt compelled to leave a review for Nikos, our concierge/contact during our stay. He completely blew us away with the beyond 5-star service he provided. He bent over backwards and more (metaphorically speaking) to not only correct the mistakes of the management office (including spending hours of his time at 11pm driving across the island to get a baby cot for us), but also solve every other problem we had. However highly I speak of him, he deserves higher praise still, and he made our stay truly memorable and remarkable. We've never experienced service coming anywhere close to as good as what Nikos provided. Would very much love to stay here again if he were to still be the concierge. The room was also very nice and clean, and we liked that the hot (warm) tub was much more private than many on the island.

6/10 Okay

Kyla

Travelled with partner
My husband and I were so excited for our honeymoon we booked a room with a sauna and tub. Unfortunately when we got there they didn’t give us our room, no explanation and no refund. The staff working there everyday was really nice and helpful. However we had some complaints, the towels smell like pee. The drain was super clogged so you would be standing in a pool of water while showering. The views were great. Some of the other rooms looked nicer. I wish they would have put us in our original room we booked as it had more amenities. Chris was hard to reach and again he did not offer any refunds, especially since we left the last few days to go elsewhere. Nor upon research does it say Santorini closes after Nov 1st. We booked this location because Dimitris (restaurant ) was in the bay as well. So we intended to get meals down there as it was highly recommended. The donkeys that were advertised are also not there after Nov 1st. So get ready to walk up 300 steep stairs a day.
Stayed 7 nights in Nov 2024

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Sep 2024

10/10 Excellent

Blake, Los Angeles

Stayed 3 nights in Sep 2024

8/10 Good

Tiana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. The room was very large, clean and just as pictured. The breakfast every morning was great and loved that it was delivered to your window. The check in process and accessing the property was a little confusing. However the owner was able to contact us and support immediately.
Stayed 3 nights in Sep 2024

10/10 Excellent

Lynnette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival to Oia, Nikos from Secret Gem, met us and guided us to our room. He was extremely friendly and helpful throughout our entire stay. Every morning we woke up to our breakfast basket at our window and they were delicious. He gave us many pointers on how to navigate and tour the island, which helped us bypass all the busy tourism/cruisers traffic. We had an amazing time! Thank you for making our visit special!
Stayed 3 nights in Sep 2024

4/10 Poor

David, Watsonville

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The propertyinside is very nice and clean. It is in a beautful cove at the bottom of the very steep hillside. The issue is it is very inconvient. The hill you have to walk down is crazy dangerouly steep. You have to walk around the donkey poop and there are about 15 donkeys to deal with. It smells in the morning. If you want a taxi it cost approx 20 Eur, if you can find the taxi willing to take you. This is only a fifteen minute walk but very steep. It is very inconvient. It would be nice if they offered transportaion.The hotel gives you a bottle of water that is filled with tap water. I would not ever book this hotel. Find one closer to the top where all the shopping and pictures are. Oh yeah the Jacuzzi is about 90 deg F. Too cold for me.
Stayed 2 nights in Jul 2024

8/10 Good

Caitlin

Travelled with partner
Liked: Amenities, property conditions & facilities
We absolutely loved Secret Gems Suites and the staff. Nikos was attentive, fast, and very helpful. The view from our suite was picture perfect. Our one complaint was the donkey poop so close to the suites. We were prepared for the almost 300 stairs leading up the Oia and honestly, those were not even that bad. The problem was the donkeys that they have on the stairs for people to ride to the top. We were unaware of this circumstance and the fact that they poop all over the stairs. We didn’t even want to bring our shoes into the suite because we were nervous about the cleanliness of our shoes. Overall, the suite itself was fantastic. Just wish I knew about the donkeys prior to booking.
Stayed 4 nights in Jul 2024

10/10 Excellent

Danielle, San Bruno

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This is a cute and comfortable boutique apart-hotel style property. There were great views of the water and the sunset from my room! There are several steps that you have to take to go down and then up to the property for drop off, so not advisable for those with challenges walking stairs of various heights. Most places in Santorini do only have stairs to access though. The tub in the bedroom was a jacuzzi bathtub that I just ended up not having time to use. One minor issue I had was the shower handle coming off and water coming out onto the floor when using the top water stream option. I was greeted at the taxi drop off and then the host, Nikolas, helped me with my luggage to the suite and then I just went through check in items with him there at the suite. There did not appear to be any lobby area. Nikolas was also very helpful in arranging for taxis, which needed to be called in advance since rides didn’t frequent that area. You can walk up to the main Oia city area, but donkeys/mules transport people on occasion, the stairs are inconsistent and can also be slippery - just taking a taxi is also an option. The rooftop was very nice. Tha safe is small and not standard size. For reference, it wouldn’t fit a shoe, but could fit a passport and oversized headphones.
Stayed 3 nights in Jul 2024

10/10 Excellent

Paul

Liked: Cleanliness, room comfort

Downhill is an superview ocean.

That hotel is an amazing view among lava mountain and ocean cove. Staffs are friendly. Breakfasts are anthetic Greek foods which are superior! Thank for kind!
Stayed 2 nights in Jun 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Secret Gem Cocoon was exactly what we expected and more. Our gracious host met us as our drop off location and helped us with our luggage and even just knowing the safe and proper way to get to our stay. Nicholas was very friendly and helpful. There was suite service and continental breakfast offered each day. The Amoudie Bay was such a beautiful and somewhat private location with some of the best sunsets on Santorini. We would highly recommend booking a stay with Secret Gem Suites while in Santorini.
Stayed 4 nights in May 2024

10/10 Excellent

Shekhar, RARITAN

Stayed 2 nights in Apr 2024

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nicolas is very nice and welcoming us warmly. My husband tripped over on the slop, Nicolas helped us to lift our luggages from the hotel to the carpark.
Stayed 2 nights in Mar 2024

10/10 Excellent

Sasha

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stunning sunset views! We loved our suite with the jacuzzi tub on the balcony that we used every night for sunset :). Breakfast was waiting for us every morning on the balcony as well which we really enjoyed! Staff were excellent! Quick to respond and provide any items we needed. Overall an amazing stay and experience! We hope to come back one day and will be recommending this place to our family and friends! The only thing that is important to know, which was not an issue for us, is the walk up to Oia. It isn’t far but it can be a challenge for many.
Stayed 3 nights in Apr 2024

10/10 Excellent

Marcela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service. Nikos was really nice!
Stayed 4 nights in Mar 2024

2/10 Terrible

Sadhika

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Very bad surroundings. The description was incorrect and deceptive. The area outside had dumped construction materials and old furniture. Our experience was terrible and our holiday was ruined staying at this property.
Stayed 1 night in Nov 2023

10/10 Excellent

Minerva

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our concierge Niko made things so easy for us. He was ready to help anytime.
Stayed 6 nights in Oct 2023

10/10 Excellent

Shaun

Liked: Cleanliness, room comfort

Beware the steps

Lovely apartment in the harbour area. 300 steps up to the town which would be a nightmare if you’re not fully fit. No local parking so suitcases up or down the steps are hard work. Well worth it for us
Stayed 4 nights in Sep 2023

10/10 Excellent

Marian

Liked: Cleanliness, amenities, property conditions & facilities
Excellent home away from home. Thank you to Chris for the easy airport transfer arrangements and a huge shoutout to Nik for his hospitality with the daily breakfast and local recommendations!
Stayed 4 nights in Oct 2023

10/10 Excellent

ghada

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s close to OIA village and castle. One needs to have strong legs to walk but very clean, staff are helpful and friendly. Couple good restaurants close but anyways nothing is too far for a car in Santorini
Stayed 2 nights in Sep 2023

10/10 Excellent

Veroneeca

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff at Secret Gem Suites are incredibly kind, thoughtful, and helpful. They consistently reached out to see if we required anything, from ride transfers to breakfast preferences and more. We felt very spoiled and would definitely recommend anyone visiting Santorini to stay with them.
Stayed 3 nights in Sep 2023

10/10 Excellent

Lacey

Travelled with family
Liked: Amenities
We loved our stay at the Secret Gem Suites. The location is great if you're okay staying in Amoudi Bay for Dinner, or willing to walk up the steps to Oia. The room was updated and the view is unbeatable. Hightly recommend!
Stayed 1 night in Sep 2023

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Secret Gem was fantastic. we loved being near the water and having some restaurants with beautiful views just below our suite. We had a lovely deck to sit out and watch the sunset cruise boats go by. My only recommendation would be to put out a few umbrellas for shade as it was blisteringly hot. The host was beyond helpful and so friendly. Breakfast was delivered in cute baskets each morning and was plenty for two and then some. Thanks for a wonderful stay.
Stayed 3 nights in Jul 2023

10/10 Excellent

Alexa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property was absolutely incredible and unique. The property manager, Nick, was excellent and always available - great communication, delivered an abundance of breakfast daily (included in the cost!), delivered laundry service, replenished anything we needed in the villa, coordinated taxis for us etc. He was excellent! The property itself was stunning and better in person than the photos (when does that ever happen?!) - the rooms were so unique, the balcony/terrance was so spacious and just spectacular to sit out there right on the water in a private space. Very quiet and peaceful in Ammoudi Bay, incredible restaurant options. Sunset Ammoudi was our favorite, we went multiple times. The town of Oia is right above the area -- you can either call a taxi (the property will assist), or walk up the cliff steps. The walk has stunning views, and highly recommended doing so at least once. The only thing to note: Taxis cannot get to Ammoudi Bay within the hours close to sunset. It is very difficult for them to get down to the Bay due to traffic of people coming to Oia for sunset. Dinner in Oia for sunset (must make reservations) is not to be missed. But you will need to be in Oia hours before if you plan on a taxi and can return to the bay after 9pm. Not a big deal, just something to note! Once you go to Oia and see the crowds, you will be so thankful you are staying in peaceful Ammoudi Bay! Cannot recommend this stay enough - book now!!
Stayed 4 nights in Jun 2023

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, room comfort

Your Search is Over - Secret Gem's is Amazing

WOW! WOW! WOW! Secret Gem's is amazing! Everything about it is magical. The location is breathtaking and so charming (despite the stairs down - don't let that stop you if you can walk stairs uphill) We stayed in both The Yard and The Evolution Suite both were fantastic. The majority of our family stayed in The Yard and it was perfect. We so enjoyed having a yummy breakfast outside nearly on top of the sea watching the boats and sipping our espresso. We even enjoyed the fun spa inside the unit. Each bed was clean, comfortable with beautiful views of the sea. The Evolution Suite was romantic and Wow! The view! The deck! Amazing! Relaxing in the hot tub with a glass of wine watching the sunset will never be matched. I cannot say enough for the hospitality of Nick and Chris. Nick was always there to help us with any small detail of our visit. We had a disruption in travel for my husband and daughter and Chris even offered to give them two complimentary catamaran trips because they missed time in Santorini! Both Nick and Chris were so thoughtful. Your search for an unforgettable hotel in Santorini just ended. Secret Gem's is it!
Stayed 3 nights in May 2023