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ibis Santos Valongo

3.0 star property

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Photo gallery for ibis Santos Valongo

Daily buffet breakfast (BRL 53.00 per person)
Exterior
Standard Apartment, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains
Lobby lounge
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Pet-friendly
  • Housekeeping
  • Laundry

Explore the area

View in a map
Rua Alexandre Gusmão, Praca Lions Club 420, Santos, 11010320
  • Santos Historical Streetcar
    ‪13 min walk‬
  • Gonzaga Beach
    ‪6 min drive‬
  • Monte Serrat
    ‪10 min drive‬
  • São Paulo (CGH-Congonhas)
    ‪55 min drive‬

Room options

View all photos for Standard Apartment, Multiple Beds

Minibar, in-room safe, desk, blackout curtains

Standard Apartment, Multiple Beds

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Apartment, 1 Double Bed

Minibar, in-room safe, desk, blackout curtains

Standard Apartment, 1 Double Bed

8.0 out of 10
Very good
(19 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Apartment, 2 Single Beds

Standard Apartment, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains

Standard Apartment, 2 Single Beds

8.0 out of 10
Very good
(5 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About this property

ibis Santos Valongo

Hotel with a restaurant, near Museum of Coffee
A restaurant, a bar/lounge and valet parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Ibis Santos Valongo offers 240 air-conditioned accommodations with minibars and a safe. Televisions come with cable channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at ibis Santos Valongo. During your stay, you're just a quick walk from Santo Antonio do Valongo Sanctuary. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Amenities include a front desk safe, a computer and laundry facilities
  • On-site recreation includes bicycles to rent
  • Within a 15-minute walk of Museum of Coffee and Santos Historical Streetcar
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Ibis Santos Valongo also features multilingual staff, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This 3-star Santos hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 10 AM and at the weekend from 6:30 AM to 11 AM.
Ibis Santos Valongo has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (BRL 37 per day)
  • Valet parking on site (BRL 34 per day)

Food and drink

  • Buffet breakfast available for a fee 6 AM to 10 AM on weekdays and 6:30 AM to 11 AM on weekends; BRL 53 for adults and BRL 26.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 19 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at noon
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: BRL 75 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately BRL 53.00 for adults and from BRL 26.50 for children
  • Self-parking fee: BRL 37 per day
  • Valet parking fee: BRL 34 per day
  • Pet fee: BRL 75 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ibis Santos Valongo Hotel
Ibis Santos Valongo
ibis Santos Valongo Hotel
ibis Santos Valongo Santos
ibis Santos Valongo Hotel Santos

ibis Santos Valongo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 355 out of 736 reviews
Rating 8 - Good. 244 out of 736 reviews
Rating 6 - Okay. 94 out of 736 reviews
Rating 4 - Poor. 23 out of 736 reviews
Rating 2 - Terrible. 20 out of 736 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

NILMAR OLIVEIRA

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
nothing
Stayed 1 night in Nov 2024

6/10 Okay

Natalee

Liked: Cleanliness, staff & service
The rooms are extremely small especially the room with the twin beds Please take your own washcloth they don’t offer Breakfast options are good
Stayed 3 nights in Aug 2024

8/10 Good

Rafael

Stayed 1 night in Nov 2023

8/10 Good

roberto

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed for 7 nights...change the towels..garbage bag...that'all...No Clean!!!!
Stayed 7 nights in May 2023

8/10 Good

NEIDE, SANDY HOOK

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
great location
Stayed 9 nights in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Marshall

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place in Santos

Fantastic Stay and Great Rate. A+
Stayed 1 night in Jan 2021

10/10 Excellent

Lee, Wales, UK

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite kind safe respectsble and safe Great lounge / restaurant Awewome stay!
Stayed 1 night in Nov 2020

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Clean, quiet, new, good wifi, good value, comfortable. Wonderful.
Stayed 1 night in Oct 2019

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

:)

clean confortable and quiet. Close to downtown but area a little dangerous at nightime for walking so could be best to take taxi if you are by yourself
Stayed 1 night in Apr 2019

8/10 Good

Davis C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beach friendly hotel

Friendly staff and good food. No problem bringing a guest up to visit...no questions asked.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

FRANCISCO MARLEY BERNARDO

Stayed 1 night in Mar 2025

8/10 Good

Margareth Clay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi agradavel
Stayed 1 night in Apr 2025

8/10 Good

Eduardo

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Maria de Fátima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Razoável

Razoável, não curti a localização.
Stayed 1 night in Apr 2025

10/10 Excellent

Mario Renato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Vinicius

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Ana Maria

Travelled with group
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhosa, funcionários educados, uma das coisas que mais agradou a mim e ao meu esposo foi o jantar! Simplesmente uma delicia!
Stayed 2 nights in Apr 2025

6/10 Okay

Suzana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Faz jus ao padrão Ibis de Falta de cuidados

Hotel Muito sujo na parte externa, quarto com o piso descolando, assim como o acabamento dos armários, paredes sujas, controle remoto nojento. Enfim, padrão Ibis.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

JOSE

Liked: Room comfort

Insatisfeito.

O frigobar estava com garrafa de agua aberta provavelmente de hóspede anterior, não havia toalha de rosto, o alarme do teto tocou diversas vezes durante a noite. Reclamamos com a recepção mas o problema não foi resolvido.
Stayed 1 night in Apr 2025

10/10 Excellent

Bernd

Stayed 1 night in Apr 2025