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Four Points by Sheraton Hainan, Sanya

4.0 star property

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Photo gallery for Four Points by Sheraton Hainan, Sanya

A high-rise hotel with balconies overlooking a beach and ocean.
Property video
A modern hotel with a swimming pool, lush greenery, and a distinctive clock tower in the background.
A high-rise hotel with multiple balconies, a curved facade, and a view of a beach and cityscape.
Family Suite, 2 Bedrooms, Ocean View (Balcony) | 1 bedroom, premium bedding, minibar, in-room safe

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
No. 78 Sanya Bay Road, Sanya, Hainan, 572000
  • Place, Sanya Bay
    ‪2 min walk‬
  • Place, Coconut Dream Corridor
    ‪2 min walk‬
  • Place, Phoenix Island Sanya
    ‪3 min drive‬
  • Airport, Sanya (SYX-Phoenix Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed, Smoking, City View

A hotel room with a large bed, a desk, a chair, and a TV.

Room, 1 King Bed, Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Smoking, City View

A hotel room with two beds, a TV, a desk, a chair, and a large window with a view of the sea.

Room, 2 Double Beds, Smoking, City View

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Smoking, Ocean View

A hotel room with a large bed, a desk with a chair, a glass table, and a view of the sea through large windows.

Deluxe Room, 1 King Bed, Smoking, Ocean View

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds, Smoking, Ocean View

A hotel room with two beds, a TV, a desk, a chair, and a large window with a view of the sea.

Deluxe Room, 2 Double Beds, Smoking, Ocean View

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Smoking, Ocean View (Balcony)

A hotel room with a large bed, a desk with a chair, a glass table, and a view of the sea through large windows.

Room, 1 King Bed, Smoking, Ocean View (Balcony)

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Smoking, Ocean View

A hotel room with two beds, a TV, a desk, a chair, and a large window with a view of the sea.

Room, 2 Double Beds, Smoking, Ocean View

  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Grand Family Ocean view, Larger Guest room, 1 King, Alternate: bunk beds, Ocean view, Balcony

A hotel room with a large bed, a wooden headboard, a balcony with a view of the sea, a desk with a chair, and a small table with a lamp.

Grand Family Ocean view, Larger Guest room, 1 King, Alternate: bunk beds, Ocean view, Balcony

  • Ocean view
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Suite, 2 Bedrooms, Ocean View (Balcony)

Family Suite, 2 Bedrooms, Ocean View (Balcony) | 1 bedroom, premium bedding, minibar, in-room safe

Family Suite, 2 Bedrooms, Ocean View (Balcony)

  • Ocean view
  • 61 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Suite, 2 Bedrooms, Smoking, Ocean View (Balcony)

A hotel room with two beds, a TV, a desk, a chair, and a large window offering a city view.

Family Suite, 2 Bedrooms, Smoking, Ocean View (Balcony)

  • Ocean view
  • 73 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Grand Suite, 1 King Bed, Smoking, Ocean View

A hotel room with a large bed, a TV, a desk with a glass top, and a view of the sea.

Grand Suite, 1 King Bed, Smoking, Ocean View

  • Ocean view
  • 90 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Smoking, Ocean View

A hotel room with a large bed, a desk with a lamp, a television, and a view of the ocean.

Suite, 1 King Bed, Smoking, Ocean View

  • Ocean view
  • 112 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite, 1 King Bed, Smoking, Ocean View

A hotel room with a bed, a sofa, a TV, and a view of the ocean.

Presidential Suite, 1 King Bed, Smoking, Ocean View

  • Ocean view
  • 210 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Ocean View, Corner

A hotel room with a bed, a glass table, a TV, and a view of the sea.

Room, 1 King Bed, Ocean View, Corner

  • Ocean view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, City View

A hotel room with a large bed, a desk, a chair, and a TV.

Room, 1 King Bed, City View

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, City View

A hotel room with two beds, a TV, a desk, a chair, and a large window with a view of the sea.

Room, 2 Double Beds, City View

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Four Points by Sheraton Hainan, Sanya

Guests at this beach hotel will appreciate convenient on-site amenities such as a complimentary children's club and a children's pool. Housekeeping is available on request.
Four Points by Sheraton Hainan, Sanya offers 370 air-conditioned accommodations with indoor private hot tubs and minibars. This accommodation offers separate dining areas and includes dining tables. Beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Four Points by Sheraton Hainan, Sanya, you're just a quick walk from Coconut Dream Corridor. You'll find features such as free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy Japanese cuisine with ocean views at Saika, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a 24-hour gym and a playground
  • Just a 4-minute walk from Coconut Dream Corridor and a 1-minute drive from Sanya Bay
Four Points by Sheraton Hainan, Sanya offers its guests 2 outdoor swimming pools, an outdoor tennis court, a 24-hour fitness centre, and a children's pool. There are 3 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A business centre and a meeting room are available. Event space at this hotel measures 18288 square feet (1699 square metres) and includes conference space. A rooftop terrace, a complimentary children's club, and barbecue grills are also featured at the family-friendly Four Points by Sheraton Hainan, Sanya. Free self parking is available.

This 4-star Sanya hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:00 AM.
Saika – Overlooking the ocean, this restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
China Spice – Overlooking the ocean, this restaurant specialises in Chinese cuisine and serves breakfast, lunch and dinner. Open daily.
Eatery – This restaurant specialises in Modern European cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.
The Lounge – This wine bar overlooks the ocean. Open daily.
Lobby Bar – On-site lobby lounge. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: CNY 193 to 345 per person
  • 2 bars/lounges
  • 3 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • China Spice
  • Eatery
  • Lobby Bar
  • Saika
  • The Lounge

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Free children's club
  • Outdoor tennis court
  • Playground

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Dining table
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 18,288 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Tile flooring in room
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 29 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The host will greet guests on arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points by Sheraton Hainan, Sanya

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 300.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 193 to 345 per person
  • Rollaway bed fee: CNY 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Four Points Hainan Sanya
Four Points Sanya
Four Points Sheraton Hainan
Four Points Sheraton Hainan Hotel
Four Points Sheraton Hainan Sanya
Four Points Sheraton Sanya
Sheraton Four Points Sanya
Sheraton Hainan Sanya
Sheraton Sanya
Sheraton Sanya Hainan
Four Points Sheraton Hainan Sanya Hotel
Four Points By Sheraton Hainan
Four Points by Sheraton Hainan Sanya
Four Points by Sheraton Hainan Sanya
Four Points by Sheraton Hainan, Sanya Hotel
Four Points by Sheraton Hainan, Sanya Sanya
Four Points by Sheraton Hainan, Sanya Hotel Sanya

Four Points by Sheraton Hainan, Sanya Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 49 out of 125 reviews
Rating 8 - Good. 49 out of 125 reviews
Rating 6 - Okay. 18 out of 125 reviews
Rating 4 - Poor. 6 out of 125 reviews
Rating 2 - Terrible. 3 out of 125 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Marlene Constance

Liked: Cleanliness
Yes we had a very nice full ocean view breakfast was fresh and lots to choose from
Stayed 12 nights in Mar 2026
Verified review

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location on the beach, great amenities, good food options nearby.
Stayed 3 nights in Oct 2024
Verified review

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was good.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach view
Stayed 6 nights in Oct 2025
Verified review

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, the staff were very friendly, eager to assist with anything, many had phones with a translator app on hand. The restaurant had just been reopened, the buffet breakfast was excellent and again the staff were terrrific. I would definately stay there again and recommend it.
Stayed 14 nights in Nov 2025
Verified review

6/10 Okay

Damien

Liked: Amenities
Disliked: Cleanliness
Room was a bit worn down ( mold on wall ) and car honking noise doesn't stop and is very loud even from upper floors, bed was very hard ! Lobby was very nice and staff was helpful though and there is a lot to do nearby .
Stayed 6 nights in Feb 2026
Verified review

8/10 Good

Saher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You should go there and stay to enjoy the atmosphere.
Stayed 7 nights in Nov 2024
Verified review

10/10 Excellent

azim

Liked: Cleanliness, staff & service, amenities
I would like to appreciate Frances for making our stay very enjoyable. She helped us from the time we checked in, to the point of departure. Being our first time in China; she guided us extremely well. We will definitely stay at this hotel again
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Kiyoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
many restaurants, shops are near by. Good fitness center and awesome Skybar. Very good cost performance.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Roland

Liked: Cleanliness, property conditions & facilities
Very friendly staff, very good service. Good breakfast variety. Pool was good. We would definitely recommend
Stayed 5 nights in Mar 2025
Verified review

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities
Receptive
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Elton Hugo

Liked: Cleanliness, amenities, property conditions & facilities
I love the window view. Best landscapes in the zone
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Srinivasa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained place and easy access to everything. The staff were stand out. Very courteous, friendly and always there to help out. Special thanks to the guy at the front desk (sorry didn't get the name as I was in a rush) who helped above and beyond booking a didi when I had issues with my app on 23rd Dec at about 2pm. Much appreciated.
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Felix

Liked: Cleanliness, staff & service
Property was good value for the money. Area was quite walkable and convenient. Only drawback for us was the long waits for hotel food when at the top floor lounge.
Stayed 4 nights in Jan 2024
Verified review

8/10 Good

CHONG heng

Liked: Cleanliness, staff & service, room comfort
Decent location right opposite the beach. Convenient.
Stayed 3 nights in Jul 2024
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, good location, need more chairs in pool area. Had a great ocean front view, but no chairs to sit on the balcony.
Stayed 4 nights in Apr 2024
Verified review

6/10 Okay

Gerald

Liked: Staff & service
Good location by the ocean. Great view. Breakfast buffet is lacking variety, but worth the extra cost. Rooms need to be updated. Hotel seems old
Stayed 3 nights in Jan 2025
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value, helpful staff

We appreciated the receptionist offering a late checkout due to our very late arrival. It was a great help! The room was comfortable. Breakfast was good but very busy.
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service
Good location and staff. Definitely need more seating around the pool area. Also, need a no smoking floor!! Too many people smoking and making the air unacceptable
Stayed 6 nights in Apr 2024
Verified review

8/10 Good

ZAKHAR

Liked: Cleanliness, amenities
Staff almost doesn't speak English. Furniture could be repaired
Stayed 4 nights in Oct 2024
Verified review

4/10 Poor

Eric Wai Luen

Can be improved!

The location is good as it is situated opposite the beach and quite accessible. The bathroom is designed more for couples as there is a clear window in front of the bathtub and the blind provided cannot fully obscure the view from the bedroom. For friends or siblings touring together, you may consider if this is acceptable. Also, the bathroom does not drain well as the floor is very wet after using the shower.
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

wifi super slow

wifi super slow
Stayed 1 night in Oct 2023
Verified review

6/10 Okay

Ida

Liked: Cleanliness
I paid for a corner room, which according to hotels.com is more expensive, as the view is wider. Unfortunately the actual corner rooms have a limited angle for the view so that the room with the sea view are in fact more enjoyable. I kindly ask you to review the prices. I luckily got "upgraded" as checked in to a sea view room, meaning I got a room that would have been less expensive. This can be really annoying as customer and specially when dealing with a significant language barrier, as the staff only speaks limited english.
Stayed 3 nights in Sep 2024
Verified review

8/10 Good

Pui Man Eliza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間設施有點舊；但職員服務非常貼心
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fint hotell mitt i Sanya med mycket liv och rörelse
Stayed 3 nights in Mar 2026