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Serra Alta Hotel

3.5 star property

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Photo gallery for Serra Alta Hotel

Indoor pool, open 7:00 AM to 10:00 PM, pool loungers
Lobby lounge
Interior
Front of property – evening/night
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Parking included
  • Room service
  • Housekeeping

Explore the area

Map
Rua Paulo Muller, 250, Parque 23 de Setembro, Sao Bento do Sul, SC, 89280-370
  • Pure Heart of Mary Church
    ‪8 min walk‬
  • Sao Bento do Sul Municipal City Hall
    ‪9 min walk‬
  • Sao Bento do Sul Courthouse
    ‪3 min drive‬

Room options

View all photos for Premier Quadruple Room

1 bedroom, minibar, in-room safe, desk

Premier Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Premier Triple Room

Extra beds

Premier Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Premier Double Room

1 bedroom, minibar, in-room safe, desk

Premier Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Quadruple Room

1 bedroom, minibar, in-room safe, desk

Deluxe Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Deluxe Triple Room

1 bedroom, minibar, in-room safe, desk

Deluxe Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Double Room

1 bedroom, minibar, in-room safe, desk

Deluxe Double Room

  • Sleeps 3
  • 1 Queen Bed

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About this property

Serra Alta Hotel

Family-friendly hotel with free breakfast and fitness centre
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna and conference space.
Serra Alta Hotel offers 72 air-conditioned accommodations with minibars and a safe. 32-inch LED televisions come with premium satellite channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Serra Alta Hotel, you're just a quick walk from Sao Bento do Sul Municipal City Hall. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Manacá Gastronomia
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, 3 meeting rooms and conference space
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 10-minute walk of Sao Bento do Sul Municipal City Hall and Pure Heart of Mary Church
Serra Alta Hotel offers its guests a kids' pool, an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

There are 3 meeting rooms available. A library, multilingual staff, and a garden are also featured at the family-friendly Serra Alta Hotel. Free self parking is available.

This 3.5-star Sao Bento do Sul hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM. An additional breakfast is available daily for a fee.
Manacá Gastronomia – This restaurant specialises in international cuisine and serves lunch and dinner.
ESPAÇO [bar] – This bar only serves light fare. Open daily.
Room service (during limited hours) is available.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • ESPAÇO [bar]
  • Manacá Gastronomia

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Shopping centre
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 3 meeting rooms
  • Conference space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Serra Alta Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system
Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Pool access available from 7:00 AM to 10:00 PM
  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel São Bento Sul
Novotel São Bento Sul Hotel
Novotel São Bento Sul Hotel Sao Bento do Sul
Novotel São Bento Sul Sao Bento do Sul
Serra Alta Hotel Sao Bento do Sul
Serra Alta Hotel
Serra Alta Sao Bento do Sul
Serra Alta Hotel Hotel
Serra Alta Hotel Sao Bento do Sul
Serra Alta Hotel Hotel Sao Bento do Sul

Serra Alta Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 256 out of 378 reviews
Rating 8 - Good. 104 out of 378 reviews
Rating 6 - Okay. 15 out of 378 reviews
Rating 4 - Poor. 3 out of 378 reviews
Rating 2 - Terrible. 0 out of 378 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kelley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Kelley

Stayed 1 night in Jan 2025

10/10 Excellent

Fabricio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

8/10 Good

Troy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good and comfortable. Chocolate covered bananas are tasty.
Stayed 3 nights in Mar 2020

8/10 Good

JOSE ANTONIO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pontos positivos: localização, serviço, café da manhã, piscina. A melhorar :brinquedoteca, academia .
Stayed 1 night in Dec 2019

10/10 Excellent

Mauricio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Caio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smelly bathroom

Very comfortable bed and blankets. The bathroom was smelly. The breakfast was ok. There are many items, but the taste was not so good. The checkout on Sundays are extended to 5 pm.
Stayed 1 night in Aug 2019

10/10 Excellent

Malik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love the place

Amazing
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

Kelley

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2018

8/10 Good

Antonio, Joacaba

Liked: Cleanliness, staff & service, property conditions & facilities

Very Good !

Very Good !

8/10 Good

Gilberto

Stayed 1 night in Aug 2024

10/10 Excellent

Flavio Carmelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Wilson Roberto Baratto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Rodrigo Alcides

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel muito bom!

Hotel aconchegante para ir com família e amigos. Ele é um pouco antigo, porém não é desatualizado. É tão aconchegante, que não da vontade de sair dele. Poderiam melhorar/facilitar algumas questões que passam despercebidas, como por exemplo pais que possuem bebês pequenos, tem que toda hora solicitar ao restaurante para aquecer as mamadeiras ou disponibilizarem água quente, sendo que isso poderia facilmente ser resolvido com um microondas/chaleira elétrica compartilhado (na brinquedoteca, por exemplo).
Stayed 2 nights in Aug 2024

10/10 Excellent

alysson

Stayed 1 night in Aug 2024

10/10 Excellent

Tharyk

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel excelente, muito confortável. Ótimo café da manhã. Funcionários muito atenciosos.
Stayed 2 nights in Jul 2024

10/10 Excellent

MARCIAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Felipe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Melhor atendimento de hotel que ja tive

Local muito bem localizado, equipe preparada. So achei que o cardapio do restaurabte poderia ser mais variado. Porem.nao interfere na estadia.
Stayed 1 night in Jan 2024

10/10 Excellent

ANA LUIZA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabuloso

Stayed 1 night in Nov 2023

10/10 Excellent

Jânio Wagner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

tranquilidade

Muito bom. Hotel antigo, mas bem conservado. Atendimento excelente.
Stayed 2 nights in Oct 2023

10/10 Excellent

ANTONIO M

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Otimo hotel com excelentes colaboradores.

Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradável

Hotel familiar, oferece conforto e lazer para um final de semana de descanso e aconchego.
Stayed 2 nights in Apr 2023

8/10 Good

Cyrus

Business traveller
Liked: Cleanliness, staff & service, room comfort

Um bom hotel

Um bom hotel, aconchegante e com uma vista incrível. Da para notar, pricipalmente nos banheiros, que é um hotel bem antigo que precisa dar uma reformada
Stayed 1 night in Mar 2023