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Grand Hyatt Sao Paulo

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Reception
Sports facility
Front of property
Indoor pool, outdoor pool
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Avenida das Nacoes Unidas 13.301, Brooklin District, São Paulo, SP, 04578-000
  • Place, Avenida Engenheiro Luís Carlos Berrini
    ‪5 min walk‬
  • Place, Ponte Estaiada de São Paulo
    ‪6 min walk‬
  • Place, Morumbi Shopping Mall
    ‪9 min walk‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪47 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed

9.6 out of 10
Exceptional
(56 reviews)
  • 41 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed - Access to Club Lounge

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Club Room, 1 King Bed - Access to Club Lounge

9.2 out of 10
Wonderful
(10 reviews)
  • 41 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, 1 Queen Bed - Access to Club Lounge

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Club Room, 1 Queen Bed - Access to Club Lounge

9.6 out of 10
Exceptional
(4 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 Queen Bed

9.2 out of 10
Wonderful
(27 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Club Room, 2 Twin Beds - Access to Club Lounge

Separate bathtub and shower, designer toiletries, hair dryer, bathrobes

Club Room, 2 Twin Beds - Access to Club Lounge

8.0 out of 10
Very good
(1 review)
  • 41 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 2 Single Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Single Beds

9.4 out of 10
Exceptional
(18 reviews)
  • 41 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Bridge View)

View from room

Room, 1 King Bed (Bridge View)

9.8 out of 10
Exceptional
(22 reviews)
  • River view
  • 41 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed (Bridge view)

View from room

Room, 1 Queen Bed (Bridge view)

9.6 out of 10
Exceptional
(4 reviews)
  • River view
  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds (Bridge view)

Room, 2 Single Beds (Bridge view) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Single Beds (Bridge view)

9.6 out of 10
Exceptional
(4 reviews)
  • River view
  • 41 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite (Diplomatic)

Suite (Diplomatic) | Living area | LED TV

Suite (Diplomatic)

  • 109 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Grand Suite, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 68 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite Grand, Bridge View

Suite Grand, Bridge View | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite Grand, Bridge View

9.0 out of 10
Wonderful
(4 reviews)
  • River view
  • 68 sq m
  • 13 bedrooms
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for King Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

King Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Twin Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Twin Room

  • Sleeps 2
  • Free Wi-Fi

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The price is €207
includes taxes & fees
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About this property

Grand Hyatt Sao Paulo

This smoke-free hotel features a full-service spa, an indoor pool and an outdoor pool. WiFi in public areas is free. Other amenities include a restaurant, a health club and a bar/lounge.
Grand Hyatt Sao Paulo offers 467 accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. LED televisions come with cable channels. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

This São Paulo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool, an outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 7 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Grand Hyatt Sao Paulo. During your stay, you're just a quick walk from Avenida Engenheiro Luís Carlos Berrini. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool. Some of the pet-friendly amenities that this property offers include food and water bowls, an off-lead area and litter trays.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Indulge with Ayurvedic treatments, body scrubs or massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes by car from Shopping Eldorado and 7 minutes from Transamerica Expo Center
  • Airport and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls, an off-lead area and litter trays
Grand Hyatt Sao Paulo offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include meeting rooms and limo/town car service. Event space at this hotel measures 32292 square feet (3000 square metres) and includes a conference centre. A health club, a hot tub, and a sauna are also featured at the luxury Grand Hyatt Sao Paulo. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee.

This 5-star São Paulo hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
Vena – On-site bar. Happy hour is offered.
Kinu – This sushi bar specialises in Japanese cuisine and only serves dinner. Open daily.
Cittadino – This restaurant specialises in Italian cuisine and serves breakfast, brunch, lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Valet parking on site (BRL 60 per day)
  • Limited on-site valet parking

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: BRL 144 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Cittadino
  • Kinu
  • Vena

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Baby bath
  • Free rollaway/extra bed
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference centre (32,292 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet (75 centimetre high)
  • High-pile carpet in room
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 22 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2002
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 400 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls, an off-lead area and litter trays are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately BRL 144 per person
  • Airport shuttle fee: BRL 985 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: BRL 60 per day
  • Pet fee: BRL 400 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Management fee: BRL 15.35 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Grand Hyatt Sao Paulo offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
This property does not provide currency conversion services to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Grand Hyatt Hotel Sao Paulo

Grand Hyatt Sao Paulo

Sao Paulo Grand Hyatt

Grand Hyatt Sao Paulo Brazil

Grand Hyatt Sao Paulo Hotel Sao Paulo

Hyatt Sao Paulo

Sao Paulo Hyatt

Grand Hyatt Sao Paulo Hotel

Grand Hyatt Sao Paulo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 795 out of 1001 reviews
Rating 8 - Good. 136 out of 1001 reviews
Rating 6 - Okay. 43 out of 1001 reviews
Rating 4 - Poor. 12 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Abdul

Stayed 2 nights in Feb 2026

10/10 Excellent

Franklin

Stayed 1 night in Feb 2026

10/10 Excellent

Fernanda, Staatsburg

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
-
Stayed 1 night in Feb 2026

10/10 Excellent

Philip, Kitchener

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff was awesome, most were able to speak English
Stayed 4 nights in Feb 2026

10/10 Excellent

Antonio

Stayed 1 night in Jan 2026

10/10 Excellent

Guilherme, Key Biscayne

Stayed 2 nights in Dec 2025

8/10 Good

luiz felipe, lima

Liked: Cleanliness, staff & service
Rooms need update, very old
Stayed 1 night in Dec 2025

2/10 Terrible

moti

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Paid $400 per night and the hotel looks and feels like a hospital. The bathroom and shower look exactly like a clinic, with metal sink and cold, sterile design. Even room-service trays feel like hospital food. No luxury atmosphere at all - definitely not worth the price
Stayed 2 nights in Nov 2025

10/10 Excellent

Byron

Stayed 1 night in Oct 2025

10/10 Excellent

Reinaldo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room.
Stayed 1 night in Sep 2025

8/10 Good

Lloyd

Stayed 2 nights in Oct 2025

10/10 Excellent

Luiz, Colleyville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

LAWRENCE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good restaurant & Club ,excellent room view with great bed.
Stayed 3 nights in Aug 2025

10/10 Excellent

Valencia Victoria, Frankenthal

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 2 nights in Aug 2025

10/10 Excellent

carlos

Stayed 1 night in Aug 2025

10/10 Excellent

Valencia Victoria, Frankenthal

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Aug 2025

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos H

Stayed 3 nights in Jun 2025

10/10 Excellent

Michel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Superb experience
Stayed 2 nights in Jun 2025

2/10 Terrible

Mariela

Stayed 4 nights in May 2025

10/10 Excellent

Sean

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Daniel, Ladera Ranch

Liked: Cleanliness, amenities
Good location for shopping.
Stayed 3 nights in Apr 2025

10/10 Excellent

Cassiane

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First Time in Brazil

Enjoyed it a great deal, staff very attentive. Clean and beautiful. Excellent location.
Stayed 4 nights in Apr 2025

8/10 Good

Sylvain

Stayed 3 nights in Mar 2025