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Grand Hyatt Sao Paulo

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Photo gallery for Grand Hyatt Sao Paulo

A spacious lobby with high ceilings, wooden paneling, and large windows offering views of greenery. Furnished with comfortable seating and a coffee table, the area is well-lit with modern lighting fixtures.
A swimming pool with lounge chairs and umbrellas, surrounded by palm trees and a modern building.
A high-rise hotel with multiple floors, a modern architectural design, and a well-lit entrance area.
A bar area with a round bar, wooden chairs, and a decorative chandelier.
A modern interior with a sofa, dining table, and kitchen area.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
Avenida das Nacoes Unidas 13.301, Brooklin District, São Paulo, SP, 04578-000
  • Place, Avenida Engenheiro Luís Carlos Berrini
    ‪5 min walk‬
  • Place, Ponte Estaiada de São Paulo
    ‪6 min walk‬
  • Place, Morumbi Shopping Mall
    ‪9 min walk‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪47 min drive‬

Room options

View all photos for Room, 1 King Bed

A hotel room with a bed, a chair, a small table with a vase, and a large window offering a city view.

Room, 1 King Bed

9.6 out of 10
Exceptional
(58 reviews)
  • 41 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed - Access to Club Lounge

A hotel room with a large bed, a desk, a chair, and a view of the cityscape.

Club Room, 1 King Bed - Access to Club Lounge

9.2 out of 10
Wonderful
(10 reviews)
  • 41 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, 1 Queen Bed - Access to Club Lounge

A hotel room with a large bed, a desk, a chair, and a TV.

Club Room, 1 Queen Bed - Access to Club Lounge

9.6 out of 10
Exceptional
(4 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed

A hotel room with a large bed, two bedside lamps, a chair, and a window with curtains.

Room, 1 Queen Bed

9.2 out of 10
Wonderful
(29 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Club Room, 2 Twin Beds - Access to Club Lounge

A modern bathroom with a large mirror, dual sinks, and a glass-enclosed shower.

Club Room, 2 Twin Beds - Access to Club Lounge

8.0 out of 10
Very good
(1 review)
  • 41 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 2 Single Beds

A hotel room with two beds, a sofa, and a window with curtains.

Room, 2 Single Beds

9.4 out of 10
Exceptional
(18 reviews)
  • 41 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Bridge View)

A hotel room with a large bed, a desk with a chair, a small table with a lamp, and a view of a cityscape through large windows.

Room, 1 King Bed (Bridge View)

9.8 out of 10
Exceptional
(22 reviews)
  • River view
  • 41 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed (Bridge view)

A hotel room with a large bed, a desk with a chair, a small table with a lamp, and a view of a cityscape through large windows.

Room, 1 Queen Bed (Bridge view)

9.6 out of 10
Exceptional
(4 reviews)
  • River view
  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds (Bridge view)

A hotel room with two beds, a desk, and a large window offering a city view.

Room, 2 Single Beds (Bridge view)

9.6 out of 10
Exceptional
(4 reviews)
  • River view
  • 41 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite (Diplomatic)

A modern living room with two white sofas, a wooden coffee table with a vase of flowers, and a large window offering a city view.

Suite (Diplomatic)

  • 109 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Suite, 1 King Bed

A hotel room with a large bed, a chair, a nightstand, and a lamp.

Grand Suite, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 68 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite Grand, Bridge View

A modern hotel room with a large bed, a sitting area, and a view of the cityscape.

Suite Grand, Bridge View

9.0 out of 10
Wonderful
(4 reviews)
  • River view
  • 68 sq m
  • 13 bedrooms
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club King Room

A hotel room with a bed, bedside tables, a chair, a desk, and a large window with a city view.

Club King Room

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Twin Room

A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.

Club Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for King Room with Bridge View

A hotel room with a bed, bedside tables, a chair, a desk, and a large window with a city view.

King Room with Bridge View

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Grand Hyatt Sao Paulo

This smoke-free hotel features a full-service spa, an indoor pool and an outdoor pool. WiFi in public areas is free. Other amenities include a restaurant, a health club and a bar/lounge.
Grand Hyatt Sao Paulo offers 467 accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. LED televisions come with cable channels. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

This São Paulo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool, an outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 7 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Grand Hyatt Sao Paulo. During your stay, you're just a quick walk from Morumbi Shopping Mall. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool. Some of the pet-friendly amenities that this property offers include food and water bowls, an off-lead area and litter trays.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Indulge with body scrubs, facials or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes by car from Shopping Eldorado and 7 minutes from Transamerica Expo Center
  • Airport and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls, an off-lead area and litter trays
Grand Hyatt Sao Paulo offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include meeting rooms and limo/town car service. Event space at this hotel measures 32292 square feet (3000 square metres) and includes a conference centre. A health club, a hot tub, and a sauna are also featured at the luxury Grand Hyatt Sao Paulo. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee.

This 5-star São Paulo hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
Vena – On-site bar. Happy hour is offered. Open daily.
Kinu – This sushi bar specialises in Japanese cuisine and only serves dinner. Open daily.
Cittadino – This restaurant specialises in Italian cuisine and serves breakfast, brunch, lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Valet parking on site (BRL 60 per day)
  • Limited on-site valet parking

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: BRL 144 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Cittadino
  • Kinu
  • Vena

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Baby bath
  • Free rollaway/extra bed
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference centre (32,292 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet (75 centimetre high)
  • High-pile carpet in room
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 22 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2002
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 400 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls, an off-lead area and litter trays are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately BRL 144 per person
  • Airport shuttle fee: BRL 985 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: BRL 60 per day
  • Pet fee: BRL 400 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Management fee: BRL 15.35 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Grand Hyatt Sao Paulo offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
This property does not provide currency conversion services to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Grand Hyatt Hotel Sao Paulo
Grand Hyatt Sao Paulo
Sao Paulo Grand Hyatt
Grand Hyatt Sao Paulo Brazil
Grand Hyatt Sao Paulo Hotel Sao Paulo
Hyatt Sao Paulo
Sao Paulo Hyatt
Grand Hyatt Sao Paulo Hotel

Grand Hyatt Sao Paulo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 798 out of 1002 reviews
Rating 8 - Good. 128 out of 1002 reviews
Rating 6 - Okay. 46 out of 1002 reviews
Rating 4 - Poor. 13 out of 1002 reviews
Rating 2 - Terrible. 17 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Luz Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Nok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was large and staff was nice. The place is beautiful and room comfortable
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Salwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location for São Paulo. Clean rooms! The breakfast had an amazing variety. Safe and close to the mall.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast good.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just amazing!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities
Staff was awesome, most were able to speak English
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing although I would note breakfast selections were limited more carbs than I particularly would like as a visiting guest otherwise the rooms were amazing and well kept
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury hotel with all the infrastructure you'd expect, including a top-notch spa, swimming pools and workout areas, not to mention the restaurants and bar. Spacious rooms and excellent service complement the experience. Highly recommend.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Diogo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Enide

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Reinaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service !
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Anderson

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Juan Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Xx
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Nayyar

M
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
excelente service
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

LAWRENCE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good restaurant & Club ,excellent room view with great bed.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
💫
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Augusto Vinicius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel excelente
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

alexander

Good
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Vinicius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servico
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vey nice hotel, great restaurants and bar. I strongly recommend!
Stayed 1 night in May 2025
Verified review

10/10 Excellent

christiano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bom hotel no geral
Stayed 1 night in Oct 2025