Hampton by Hilton Guarulhos Airport

4.0 star property

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Lobby
Property amenity
Front of property – evening/night
Room, 1 Queen Bed, Accessible | Room amenity
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

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Rua Pedro De Toledo, 1000, Guarulhos, 07140-000
  • Place, CECAP
    ‪14 min walk‬
  • Place, Allianz Parque
    ‪34 min drive‬
  • Place, Paulista Avenue
    ‪35 min drive‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪5 min drive‬

Room options

Accessible Twin Room with Roll In Shower

  • Sleeps 2

Room, 1 Queen Bed, Refrigerator

9.0 out of 10
Wonderful
(157 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Twin Room, 2 Single Beds, Refrigerator

8.6 out of 10
Excellent
(108 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

Room, 1 Queen Bed, Accessible

8.2 out of 10
Very good
(20 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Queen Room

  • Sleeps 2

Twin Room

  • Sleeps 2

Accessible Queen Room with Roll In Shower

  • Sleeps 2

Accessible Room with Roll In Shower

  • Sleeps 2

Room, 2 Single Beds, Accessible, Non Smoking (Roll In Shower)

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Twin Room Executive

  • 24 sq m
  • Sleeps 2

Double Room Executive

  • 24 sq m
  • Sleeps 2

Similar properties

About this property

Hampton by Hilton Guarulhos Airport

A restaurant, a health club and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a coffee shop/cafe, 24-hour room service and conference space.
Hampton by Hilton Guarulhos Airport offers 160 accommodations with minibars and a safe. Televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

This Guarulhos hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.
Our customers tell us that they can't get enough of the free breakfast at Hampton by Hilton Guarulhos Airport. During your stay, you'll be within walking distance of CECAP. You'll find features such as free WiFi in public areas, a free round-trip airport shuttle and a free area shuttle. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Self-parking available for a fee
  • Amenities include a front desk safe, 3 meeting rooms and conference space
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7.2 mi (11.6 km) from Internacional Shopping Guarulhos and 12.5 mi (20.1 km) from Neo Química Arena
  • Free airport and local-area shuttle service
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Event space at this hotel measures 3229 square feet (300 square metres) and includes conference space. A health club, multilingual staff, and laundry facilities are also featured at the business-friendly Hampton by Hilton Guarulhos Airport. An area shuttle within 8 kilometres and A roundtrip airport shuttle (available 24 hours) are free. For a fee, parking is available.

This 4-star Guarulhos hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10 AM.
Ricks – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free area shuttle up to 8 kilometres
  • Parking on site (BRL 28 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Ricks

Things to do

  • Health club

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • 3,229 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 20-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests travelling with a pet must present their pet's current vaccination record at check-in.

Access methods

Staffed front desk

Pets

  • Pets: BRL 150 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: BRL 28 per day
  • Pet fee: BRL 150 per pet, per day
  • Service animals are exempt from fees
  • A fee will be charged for use of certain facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Hampton by Hilton Guarulhos Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Guests travelling with a pet must present their pet's current vaccination record at check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Matiz Guarulhos
Matiz Hotel
Matiz Hotel Guarulhos
Hotel Matiz Aeroporto Guarulhos Sao Paulo
Matiz Guarulhos Aeroporto Hotel
Matiz Aeroporto Hotel
Matiz Guarulhos Aeroporto
Matiz Aeroporto
Hampton By Hilton Guarulhos
Hampton by Hilton Guarulhos Airport Hotel
Hampton by Hilton Guarulhos Airport Guarulhos
Hampton by Hilton Guarulhos Airport Hotel Guarulhos

Hampton by Hilton Guarulhos Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1530 out of 2448 reviews
Rating 8 - Good. 533 out of 2448 reviews
Rating 6 - Okay. 228 out of 2448 reviews
Rating 4 - Poor. 87 out of 2448 reviews
Rating 2 - Terrible. 70 out of 2448 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Catia

Business traveller
O quarto acessivel disponivel de numero 1024 estava muito mal de manutenção limpo porem mal cuidado. O chuveiro sem condicões a ducha estava muito ruim.
Stayed 2 nights in Nov 2025

10/10 Excellent

Curcio

Liked: Cleanliness, amenities, property conditions & facilities
I had an excellent stay at the Hilton Guarulhos Airport. The staff is absolutely amazing — very polite, attentive, and always willing to help. The location right next to the airport is perfect, and the shuttle service makes everything incredibly convenient. The room was clean, comfortable, and quiet, exactly what you need before or after a long flight. Highly recommended.
Stayed 1 night in Nov 2025

6/10 Okay

Farhad

Travelled with group
The staff were great; very friendly and helpful. The shuttle service is on time and very convenient. The low rating is because 1. The internet hasn’t been updated since the early 90s, still clocking in at about 3 Mbps, basically unusable for modern apps. 2. My room had plumbing issues and my friend’s AC didn’t work. Both were immediately addressed by the staff, again testament to the high quality of the staff. 3. The hotel feels a little delapidated. It needs an overal “freshening up”. 4. My room had been sprayed with some sweet perfume, perhaps to cover another odor? Don’t think I’d stay there again.
Stayed 1 night in Nov 2025

6/10 Okay

Darren

Stayed 1 night in Nov 2025

10/10 Excellent

Deborah

Business traveller
Liked: Amenities, property conditions & facilities
Everything was excellent. One small comment is that given its location, you may not expect a quiet night, but this is something I knew beforehand.
Stayed 1 night in Nov 2025

10/10 Excellent

ANNA Beatriz, Irvine

Liked: Cleanliness
Staff was lovely
Stayed 1 night in Nov 2025

10/10 Excellent

Sean, Washington

Stayed 1 night in Nov 2025

10/10 Excellent

hyrum

Liked: Cleanliness, staff & service, amenities
Great location near the airport!
Stayed 1 night in Oct 2025

10/10 Excellent

LILIAN

Stayed 1 night in Nov 2025

10/10 Excellent

Ana Maria

Stayed 1 night in Nov 2025

6/10 Okay

Luis

Disliked: Amenities
Expedia says dogs are permitted when only up to 10kg were allowed. You should change the information to prevent misleading. Room service is mediocre, buffet basic, but it makes the night for inter flights at GRU
Stayed 1 night in Nov 2025

10/10 Excellent

LILIAN

Stayed 1 night in Nov 2025

10/10 Excellent

Roberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel breakfast around the airport, beating the Marriott and the Pullman, being both the most expensive around GRU
Stayed 1 night in Oct 2025

4/10 Poor

Paulo Rogerio

Stayed 1 night in Nov 2025

8/10 Good

Timothy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Reliable airport hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Zoilo

Stayed 1 night in Nov 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So friendly! I had to extend my checkout time and they were very willing to work with me.
Stayed 1 night in Sep 2025

8/10 Good

Vivian, Houston

Liked: Cleanliness, staff & service, amenities
Breakfast was great, hotel was clean, bed was OK for someone very tired. Did not use the shuttle
Stayed 1 night in Oct 2025

10/10 Excellent

Marc

Stayed 1 night in Oct 2025

10/10 Excellent

eliseo

Stayed 1 night in Oct 2025

2/10 Terrible

Arnab

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The two front desk ladies (curly black hair with glasses and blonde highlighted hair no glasses) were unfriendly and unhelpful. They tried charging for early check in, luggage storage till I get my room, and for using a restroom for freshening up saying that I have to pay for water costs because I don’t have a room yet. Loud noise 24x7 as airplanes land/ takeoff, bad noise insulation. Took 50 mins to go to airport because of traffic. Expedia should not work with such hotels. I will never stay here.
Stayed 1 night in Oct 2025

10/10 Excellent

Elisa Zoraida

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Service was great in general, but I would like to express special praise and gratitude to Carlos, he is a waiter, he took care of us on evenings and he was just amazing.
Stayed 2 nights in Oct 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Depending on air traffic pattern, either very noisy or very quiet.
Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle on time. Staff great. Breakfast buffet fantastic. Stayed twice. First floor OK and given air traffic pattern very noisy! Second stay on 4th Floor: room great, different air traffic pattern, very quiet. Driving around area near hotel very complicated and many wild drivers.
Stayed 1 night in Oct 2025

10/10 Excellent

Winston, Sunny Isles

Stayed 1 night in Oct 2025