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Hotel Plaza Mayor

3.0 star property

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Photo gallery for Hotel Plaza Mayor

Reception
Meeting facility
Games room
Standard Triple Room | Minibar, in-room safe, desk, blackout curtains
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Parking available
  • Gym
  • Laundry

Explore the area

View in a map
R. Coronel Fernando Prestes, 278, Centro, Santo André, Sao Paulo, 09020-110
  • Place, Central Hospital of St. Andre
    ‪6 min walk‬
  • Place, Brazil Hospital and Maternity
    ‪9 min walk‬
  • Place, Shopping ABC
    ‪11 min walk‬
  • Airport, São Paulo (CGH-Congonhas)
    ‪22 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, blackout curtains

Standard Double Room

9.0 out of 10
Wonderful
(14 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, blackout curtains

Standard Twin Room

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room | Minibar, in-room safe, desk, blackout curtains

Standard Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Economy Single Room

Economy Single Room | Minibar, in-room safe, desk, blackout curtains

Economy Single Room

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Plaza Mayor

Hotel with free breakfast, 8-minute walk to Central Hospital of St. Andre
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business centre, a conference centre and valet parking.
Hotel Plaza Mayor offers 87 air-conditioned accommodations with minibars and a safe. Cable televisions are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at Hotel Plaza Mayor, you're just a quick walk from Central Hospital of St. Andre. Features include free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Amenities include newspapers, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Within a 10-minute walk of Central Hospital of St. Andre and Brazil Hospital and Maternity
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 0 square feet (0 square metres) and includes a conference centre. A fitness centre, an arcade/games room, and multilingual staff are also featured at the business-friendly Hotel Plaza Mayor. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Santo André hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 10 AM.
Hotel Plaza Mayor has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (BRL 30 per day)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: BRL 30.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Plaza Mayor Santo Andre
Plaza Mayor Santo Andre
Hotel Plaza Mayor Hotel
Hotel Plaza Mayor Santo André
Hotel Plaza Mayor Hotel Santo André

Hotel Plaza Mayor Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 272 out of 397 reviews
Rating 8 - Good. 100 out of 397 reviews
Rating 6 - Okay. 16 out of 397 reviews
Rating 4 - Poor. 4 out of 397 reviews
Rating 2 - Terrible. 5 out of 397 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Howard

Stayed 5 nights in May 2025

8/10 Good

Divan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Celia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conveniente ( conveniente

Stayed 7 nights in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in Santo Andre

The room was good, and as described. The staff were very nice and service oriented. The breakfast was great and sufficient. The room service was fine, nothing bothered me. The service and hospitality of the staff checking us in was great. They were helpful and very accommodating.
Stayed 2 nights in Nov 2024

10/10 Excellent

Romilson

Stayed 7 nights in Jan 2024

10/10 Excellent

Welton, Doral

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Jonathan

Business traveller
Liked: Cleanliness
Stayed 1 night in May 2023

10/10 Excellent

Leomar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

8/10 Good

CAMILA

Stayed 1 night in Feb 2021

10/10 Excellent

Valdir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was great and helpful. Breakfast had a couple of great days - it just needs more consistency to become great everyday. Pipes need some fixing in the bathroom as sometimes you can smell drainage from them.
Stayed 4 nights in Sep 2018

8/10 Good

Joao Rogerio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

O hotel parece ter sido reformado pois as instalações estão muito bem conservadas. Café da manhã bom, e servem ótimos pratos a lá carte no jantar.
Stayed 3 nights in Aug 2025

6/10 Okay

Rubens

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Falta de Empatia

Hotel é razoável, não é top, mas também não é ruim, muito limpo. Café da manhã básico. O que me chamou a atenção foi a falta de empatia em entender a necessidade do cliente. Eu precisava de uma xícara de água quente, apenas isso, pois precisava tomar um chá medicinal de um tratamento que estou fazendo, queriam me cobrar um bule de chá com as opções de chá da casa. Um absurdo.
Stayed 3 nights in Aug 2025

8/10 Good

Gabriel

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service

Razoável

O conforto e limpeza são satisfatórios, porém, o atendimento deixou a desejar. As recepcionistas não são tão educadas, reclamavam de hóspedes na nossa frente, e pedimos talheres e pratos para poder jantar no quarto e falaram que não tinham. Uma pena, pois a estrutura do hotel é ótima, inclusive um ótimo café da manhã.
Stayed 1 night in Aug 2025

8/10 Good

Jose Eduardo

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visita parque do Carmo

De acordo com minhas exigências o hotel é muito bom.
Stayed 3 nights in Jul 2025

10/10 Excellent

Eduardo

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel, organizado, limpo, acolhedor.
Stayed 3 nights in Jul 2025

8/10 Good

Eduardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Razoável

O hotel tem muitos pontos positivos, é espaçoso, tem um ótima ducha, o banheiro espaçoso. Mas não conseguimos descansar como desejavamos. Devido nossa rotina de trabalho, ou seja, trabalhar a noite e descansar durante o dia, o hotel não se demonstrou silencioso. Para conseguir dormir, decidi ir na farmácia próxima e comprar um protetor auricular. Mesmo estando num andar mais alto era possível ouvir o som de todos os carros passando na rua, além da região estar próxima a hospitais e obviamente, haviam constantes sirenes de ambulâncias. Dentro do hotel, nos dois dias de hospedagem por diversas vezes havia a equipe de limpeza trabalhando nos quartos com um aspirador extremamente barulhento e além disto, batiam tanto bocal de piso do equipamento nas paredes que dava a sensação que queriam demolir o apartamento, quase impossível conseguir dormir entre 8h e 11h. Outro ponto que poderiam melhorar é em relação a quem vai com carro próprio ou alugado. Seria importante repensarem como um carro deve ser devolvido a um viajante. Existe área plana em frente a porta da recepção. Como foi nossa experiência: O manobrista entregou o carro numa rampa, longe da porta de saída da recepção. Não foi possível avançar com o carro na rua, porque prejudicaria o trânsito. Para um pedestre que estiver caminhando no local ele é obrigado a andar na rua, que é movimentada, já que a frente do carro invade toda a calçada. Enquanto carregava as malas, por diversas vezes eu via e ouvia os pedestres recl
Stayed 1 night in Jun 2025

6/10 Okay

Eduardo

Business traveller
Liked: Staff & service

Razoável

O hotel tem pontos positivos, é espaçoso, tem um ótima ducha. Mas não conseguimos descansar Devido nossa rotina de trabalho, ou seja, trabalhar a noite e descansar durante o dia, o hotel não se demonstrou silencioso. Mesmo estando num andar alto, era possível ouvir o som dos carros passando na rua, além da região estar próxima a hospitais e obviamente, haviam constantes sirenes de ambulâncias. Dentro do hotel, nos dois dias de hospedagem por diversas vezes havia a equipe de limpeza trabalhando nos quartos com um aspirador extremamente barulhento e além disto, batiam tanto bocal de piso do equipamento nas paredes que dava a sensação que queriam demolir o apartamento, quase impossível conseguir dormir entre 8h e 11h. Outro ponto que poderiam melhorar é em relação a quem vai com carro próprio ou alugado. Como foi nossa experiência: O manobrista entregou o carro numa rampa, longe da porta de saída da recepção. Não foi possível avançar com o carro na rua, porque prejudicaria o trânsito. Prejudica o pedestre, porque entregam o carro invadindo toda a calçada. E o pior, você ter que descer a rampa com todas as malas e conseguir guarda-las no porta-malas do carro que está inclinado. Compreendo que muitos vão de Táxi ou motorista de APP . Mas o cliente que pagou por um manobrista e por um estacionamento é tratado com descaso? Coloquem-se no lugar de um cliente! O café da manhã precisa melhorar. Muito! Tínhamos uma reserva de 3 dias no hotel para outra data, cancelamos!
Stayed 1 night in Jun 2025

8/10 Good

Milton

Stayed 1 night in Jul 2025

10/10 Excellent

Renata

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incrível

Em primeiro lugar, não existe a possibilidade de não falar do atendimento de todos da recepção e do restaurante. Sempre com sorriso no rosto e com uma simpatia incrível. O Leandro da recepção é aquela pessoa que não precisa se esforçar para ser simpático porque é dele ser uma pessoa agradável. O quarto é enorme e tanto a cama quanto os travesseiros são deliciosos. Tudo tem o cheiro muito agradável. A academia não possui muitos equipamentos, mas dá para fazer um bom treino de força e um excelente cardio. Tivemos a possibilidade de checkout late. Amei o café da manhã.
Stayed 1 night in Jun 2025

10/10 Excellent

Renata

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENTE!

Em primeiro lugar, não existe a possibilidade de não falar do atendimento de todos da recepção e do restaurante. Sempre com sorriso no rosto e com uma simpatia incrível. O Leandro da recepção é aquela pessoa que não precisa se esforçar para ser simpático porque é dele ser uma pessoa agradável. O quarto é enorme e tanto a cama quanto os travesseiros são deliciosos. Tudo tem o cheiro muito agradável. A academia não possui muitos equipamentos, mas dá para fazer um bom treino de força e um excelente cardio.
Stayed 2 nights in Jun 2025

4/10 Poor

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
O hotel é bom, porém um evento em um dos espaços desta unidade trouxe muito barulho no último dia da estadia, infelizmente não foi possível descansar.
Stayed 2 nights in Jun 2025

10/10 Excellent

FLÁVIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ótima, só não gosto muito que manobrem meu carro e mexam na configuração do banco do motorista.
Stayed 2 nights in Jun 2025