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L'Hotel PortoBay São Paulo

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Photo gallery for L'Hotel PortoBay São Paulo

Indoor pool, open 6:30 AM to 9:00 PM, pool loungers
Property video
Daily buffet breakfast for a fee
Bar (on property)
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Alameda Campinas 266, São Paulo, SP, 01404-000
  • Place, Shopping Cidade São Paulo
    ‪1 min walk‬
  • Place, Paulista Avenue
    ‪2 min walk‬
  • Place, São Paulo Museum of Art
    ‪6 min walk‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪35 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite

Junior Suite | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite L'Hotel

Suite L'Hotel | Living area | 50-inch LED TV with digital channels

Suite L'Hotel

10.0 out of 10
Exceptional
(1 review)
  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Apartment, Balcony

Executive Apartment, Balcony | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Executive Apartment, Balcony

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Apartment, 2 Single Beds

Executive Apartment, 2 Single Beds | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Executive Apartment, 2 Single Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Deluxe Twin Room

  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Deluxe Double Room

9.6 out of 10
Exceptional
(15 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Junior Suite, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Apartment, 1 King Bed

Executive Apartment, 1 King Bed | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Executive Apartment, 1 King Bed

9.2 out of 10
Wonderful
(56 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

L'Hotel PortoBay São Paulo

An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna and valet parking. Change of towels is available on request
L'Hotel PortoBay São Paulo offers 84 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 50-inch LED televisions come with premium digital channels.

Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries. This São Paulo hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include a hairdryer and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages and body treatments.
Our customers tell us that they can't get enough of the helpful staff at L'Hotel PortoBay São Paulo. During your stay, you're just a quick walk from Paulista Avenue. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy a bite to eat at Bistrô L'Hotel, a bistro that serves local and international cuisine
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a sauna
  • Steps from Paulista Avenue and 14 minutes on foot from Hospital Sírio-Libanês
  • Airport, shopping centre and beach shuttle service available for a fee
L'Hotel PortoBay São Paulo offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 4198 square feet (390 square metres) and includes conference space. Spa services, a library, and a terrace are also featured at the luxury L'Hotel PortoBay São Paulo. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of L'Hotel PortoBay São Paulo was completed in November 2023.

This Art Deco São Paulo hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.
Bistrô L'Hotel – This bistro specialises in local and international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Gastrobar 011 – This bar specialises in local and international cuisine and only serves light fare. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Beach shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Covered valet parking on site (BRL 85 per day)
  • Limited number of on-site valet parking spaces per unit

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; BRL 154 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistrô L'Hotel
  • Gastrobar 011

Things to do

  • Gym
  • Indoor pool
  • Library
  • Sauna

Family friendly

  • Baby bath
  • Babysitting (surcharge)
  • Dining table
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4,198 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Spa

  • Body treatments
  • Deep-tissue massages
  • Hot stone massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Braille/raised signage
  • Lift (79 centimetre wide door)
  • Tile flooring in public areas

More

  • 1 building
  • 16 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1994
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Living plant wall
  • Renovated entire property - November 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Dining table
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for BRL 288.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: BRL 500 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately BRL 154 per person
  • Airport shuttle fee: BRL 507 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: BRL 85 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: BRL 288.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
L'Hotel PortoBay São Paulo offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Pool access available from 6:30 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

L'Hotel Porto
Porto Bay Hotels Resorts Hotel
L'Hotel Porto Hotel
L'Hotel Porto Hotel Sao Paulo Bay
L'Hotel Porto Bay Sao Paulo Hotel
L'Hotel Porto Bay Sao Paulo Brazil
L'Hotel Porto Bay São Paulo Hotel
L'Hotel PortoBay São Paulo Hotel
L'Hotel PortoBay Hotel
L'Hotel PortoBay
L'Hotel Porto Bay Sao Paulo
L'Hotel Porto Bay São Paulo

L'Hotel PortoBay São Paulo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 793 out of 1013 reviews
Rating 8 - Good. 156 out of 1013 reviews
Rating 6 - Okay. 38 out of 1013 reviews
Rating 4 - Poor. 14 out of 1013 reviews
Rating 2 - Terrible. 12 out of 1013 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, friendly, cozy room, yummy breakfast!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities
Clean rooms and super friendly staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jens

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and breakfast
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Itay

Liked: Cleanliness, amenities, property conditions & facilities
Very good location and breakfast. Beautiful comfortable rooms.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Virginia

Liked: Cleanliness, amenities, property conditions & facilities
Lovely location, room, food and the hotel staff are very considerate and friendly. Enjoyed my stay very much
Stayed 2 nights in Nov 2025
Verified

8/10 Good

GRAZZIELLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel very near to main city avenue, but still quiet! Good breakfast too…
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Great service and food.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in May 2025
Verified

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, amenities
Great room, great reception.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Frederik

Liked: Cleanliness, amenities, property conditions & facilities
Perfect clean rooms, service and breakfast! Highly recommended.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels that I have stayed at.
Stayed 8 nights in Sep 2025
Verified

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, amenities
Absolutely PERFECT
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Seon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant and comfortable stay. Loved my executive room though i didnt have a great view (i had to keep the curtains closed because my room faced the mall). Excellent service and the food i ordered via the room service menu was delicious. Breakfast was also wonderful.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Kamer

Liked: Cleanliness, amenities, property conditions & facilities
Excellent rooms and service I would definitely go back to this property
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel, can highly recommend

Fantastic hotel with 5 star service. Amazing breakfast and friendly staff
Stayed 1 night in May 2025
Verified

10/10 Excellent

Carlos Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent. The helpfulness of all staff was a highlight. So very attentive and mindful of our wellbeing and enjoyment of our stay.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Dunal

Liked: Cleanliness
Staff was so helpful in accommodating. Everything was clean, prompt response. This might be one of the best days I’ve ever had. Surprisingly, very good breakfast
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Rhona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely centrally located property just off Paulista Avenue. It was clean quiet and safe and very comfortable. The breakfast was lovely with the option of a la carte items. We would certainly recommend this property to anyone wanting to visit São Paulo.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

adetola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff & great location
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and staff
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

MarcusTulio Santos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sophisticated boutique hotel.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here and will continue Hotel and staff on point every time
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

LUIS FELIPE

Liked: Cleanliness, staff & service, amenities
Great venue, amazing buffet breakfast, impeccable friendly service and the location in central Sao Paulo is superb. In terms of value for money, I’m extremely impressed!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kenji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A new and clean facility. The room was wide enough and breakfast was perfect. I got a welcome drink at a nice bar.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in. Informative about hotel and area. Nice welcome drink. Beautiful hotel
Stayed 1 night in Aug 2025