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Pestana Sao Paulo Hotel

3.5 star property

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Photo gallery for Pestana Sao Paulo Hotel

A spacious lobby with a checkered floor, a central seating area, and a large mural on the upper level.
A gym with exercise equipment, a treadmill, and a large window with a city view.
A modern bathroom with a freestanding bathtub, a wooden vanity, and a large mirror.
A restaurant with a buffet area, wicker chairs, and a wall with greenery.
A hotel room with two beds, a desk, and a lamp.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Rua Tutóia, 77, São Paulo, SP, 04007-000
  • Place, Paulista Avenue
    ‪9 min walk‬
  • Place, Ibirapuera Park
    ‪14 min walk‬
  • Place, Oscar Freire Street
    ‪14 min walk‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪37 min drive‬

Room options

View all photos for Family Room

Minibar, in-room safe, desk, blackout curtains

Family Room

  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room

Minibar, in-room safe, desk, blackout curtains

Standard Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

A hotel room with a bed, desk, chair, and a window with a view.

Deluxe Room

7.4 out of 10
Good
(6 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

A hotel room with a bed, desk, chair, lamp, and a view of the city.

Family Room

9.6 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Art Room

A hotel room with a bed, desk, chair, and a large window with a city view.

Art Room

8.8 out of 10
Excellent
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with a bed, desk, chair, lamp, TV, and a window with a city view.

Standard Room

8.6 out of 10
Excellent
(38 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Room

Minibar, in-room safe, desk, blackout curtains

Room

  • 30 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for Standard Room (Disable)

A hotel room with a bed, desk, chair, and wardrobe.

Standard Room (Disable)

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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Exterior
Mercure São Paulo Grand Plaza Paulista
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  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available
4.0 out of 5, Very good, 878 reviews
The price is €88
includes taxes & fees
23 Aug - 24 Aug
Mercure São Paulo Grand Plaza Paulista

About this property

Pestana Sao Paulo Hotel

Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a steam room, valet parking and a business centre.
Pestana Sao Paulo Hotel offers 177 accommodations with minibars and a safe. 26-inch LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

This São Paulo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Pestana Sao Paulo Hotel, you're just a quick walk from Paulista Avenue. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a steam room
  • Just a 2-minute drive from Ibirapuera Park and 5 minutes from Municipal Theatre of São Paulo
  • Pets welcome for a fee (restrictions apply)
Pestana Sao Paulo Hotel offers its guests a steam room and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 2928 square feet (272 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at the business-friendly Pestana Sao Paulo Hotel. For a fee, parking is available.

This 3.5-star São Paulo hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.
Cais da Ribeira – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (BRL 40 per day)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; BRL 35 for adults and BRL 35 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cais da Ribeira

Things to do

  • Gym
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,928 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 26-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property’s breakfast service is available only by reservation and must be requested at check-in.
Minibar items (surcharge) are available for pickup at reception.

Access methods

Staffed front desk

Pets

  • Pets: BRL 115.5 per pet, per day
  • Maximum 1 (weight limit: 66 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately BRL 35 for adults and from BRL 35 for children
  • Valet parking fee: BRL 40.00 per day
  • Pet fee: BRL 115.5 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation, or the property will charge the full amount of the stay on the new card and refund the original card. Payment with a third-party credit card requires hotel authorization in advance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Pestana Sao Paulo
Pestana Hotel Sao Paulo
Pestana Sao Paulo
Pestana Sao Paulo Hotel
Sao Paulo Pestana
Pestana Sao Paulo Brazil
Pestana Sao Paulo Hotel Sao Paulo
Pestana Sao Paulo Hotel Hotel
Pestana Sao Paulo Hotel São Paulo
Pestana Sao Paulo Hotel Hotel São Paulo

Pestana Sao Paulo Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 360 out of 1001 reviews
Rating 8 - Good. 321 out of 1001 reviews
Rating 6 - Okay. 163 out of 1001 reviews
Rating 4 - Poor. 95 out of 1001 reviews
Rating 2 - Terrible. 62 out of 1001 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

gregory

Liked: Cleanliness
Great staff. Nice hotel
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Yooj Yim Ress

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good hotel i recommande
Stayed 6 nights in Aug 2022
Verified review

8/10 Good

Gabriel

Liked: Staff & service
.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and an easy walk to paulista ave
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

GARY

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed my stay. We will be back soon!
Stayed 3 nights in Mar 2023
Verified review

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service
The staff, esp Rafael and Bianca at Reception, was superb. The breakfast buffet was among the best ever. It was a really perfect stay in a great lication!
Stayed 4 nights in Jan 2023
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente!!
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Although it is a bit outdated our overall experience was excellent and we highly recommended it. Walking distance to Paulista, taxi and Uber service in minutes at all times. Super friendly and competent staff.
Stayed 7 nights in Apr 2023
Verified review

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will come back
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Camilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not that good breakfast
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Adam

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel needs an urgent refurb. Stuck in the 90's. The potential is enormous
Stayed 3 nights in Feb 2023
Verified review

8/10 Good

Glenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Mar 2025
Verified review

6/10 Okay

David

Liked: Cleanliness
Disliked: Staff & service
Not for now.
Stayed 1 night in Sep 2022
Verified review

4/10 Poor

Ira

Disliked: Property conditions & facilities
The building is old infrastructure and functionally obsolete in terms bed, tv, cabinets, et al. The property was clean but obsolete.
Stayed 1 night in Mar 2023
Verified review

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities
We arrived earlier and the concierge said she could take our luggage but we had to wait till 3pm to check in. We ate at the hotel and stayed close to the reception. We noticed that by 2ish some people were arriving and being checked in. There was 3 conventions going on the hotel and we believe they were not interested in pleasing the regular hosts. The first room was overly noise. The second was not noise but the bathroom had mold trapped on the silicone to hold the shower glass. We complained no offer to change rooms ti was obvious the had none available. We rode the elevator with a couple who was going to the reception asking to change room because of mold. The breakfast was just fine. We asked if we could leave the luggage at the reception while we went to the rental car so we could load the car. They said we couldn't park the car to lad because the parking was owened by another company and they would not allow it. We are Pestana Gold members. It seems that in this hotel it doesn't matter. Conference people are priority even thoug they will mostly be one time guests.
Stayed 4 nights in Aug 2025
Verified review

6/10 Okay

Lidia

Liked: Cleanliness, amenities
Disliked: Staff & service
I thought the staff is not very friendly. Any request, and they would say “we will check if it is possible “, but not in an encouraging way, not like they really meant it. Not sure if the moral is low, as it happened with all the staff, for all requests, including early check in. I actually sent an email asking if it was possible to have an early check in as our international flight would arrive in the am, and the blunt answer was “if you want to be checked in in the morning, you have to book the room for the day before.”. Not the best way to approach the customer. It is disappointing because we love the location, breakfast is great and we had stayed there in February this year. Will look for other options for the next time.
Stayed 3 nights in Apr 2023
Verified review

4/10 Poor

BRIGHTON

Disliked: Staff & service, property conditions & facilities, room comfort

Not good

Arrived and theyd lost my booking, re eptiin staff was not gery helpful. Just stared at me and shrugged. I made him take a copy of my xonfirmation but he didnt seem bothered. Only when i contacted hotels.com and they got involved was there any movement. He finally found me andvthen regused me an early checkin despite my booking statescearkt check in as id landed at 4:30am. I was allowed to check in at 3pm. The hotel is nothing special, dated and early 90s. Things were broken here and there and it was all a bit shabby. Breakfast so so, again not that nice. Coffee yuk and a lot of meat yuk. Check out took forever as they are so slow. I wont be returning - avoid
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Jose Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Buena ubicacion
Stayed 1 night in May 2026
Verified review

8/10 Good

João Paulo

Liked: Cleanliness, staff & service, property conditions & facilities
Disponibilizar mesas para comer fora do “restaurante”
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities
O apartamentos é muito amplo e confortável, e a localização do hotel é muiyo boa.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo, café da manhã excelente com opções suficientes. Ponto negativo é não ter refeições após 22h.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Pierangela

Liked: Cleanliness, staff & service, property conditions & facilities
Equipe de funcionários gentil. O quarto é limpo e espaçoso, mas o banheiro é antigo, assim como as toalhas, e não são oferecidas as comodidades habituais. O café da manhã é variado e gostoso.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Maria Esteli

Liked: Cleanliness, staff & service, property conditions & facilities
El desayuno muy poco variado, sirven lo mismo todos los días....
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Izabela

Liked: Cleanliness, staff & service, property conditions & facilities
Café da manhã delicioso. Tudo limpoe organizado. Recomendo!!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Edevaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incrível atendimento o café da manhã a recepção..o local,
Stayed 3 nights in Apr 2026