NOR HOTEL & SPA

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Reception
Creator video - submitted by Erika Gentille
Outdoor pool, pool loungers
Deluxe | Pillow-top beds, in-room safe, free WiFi, bed sheets
A modern hotel room with a sloped ceiling, a brick accent wall, a flat-screen TV, a bed with white linens, a small kitchenette, and a mirror.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Estrada do Pessegueiro, Sao Roque, SP, 18135-656
  • Place, Alpino Wax Museum
    ‪7 min drive‬
  • Place, Museu de Cera
    ‪8 min drive‬
  • Place, XV de Novembro Winery
    ‪10 min drive‬
  • Airport, São Paulo (CGH-Congonhas)
    ‪72 min drive‬

Room options

Deluxe

10.0 out of 10
Exceptional
(12 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Duplex

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

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About this property

NOR HOTEL & SPA

This hotel features an outdoor pool, a restaurant and a fitness centre. Free buffet breakfast, free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a steam room and a 24-hour front desk are on-site. Housekeeping is available on request.
NOR HOTEL & SPA offers 33 air-conditioned accommodations with a safe and complimentary bathrobes. Beds feature pillowtop mattresses. 50-inch Smart televisions come with digital channels.

Bathrooms include baths or showers and hairdryers. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an outdoor pool, a steam room and a fitness centre.
During your stay at NOR HOTEL & SPA, you'll be close to Alpino Wax Museum. Enjoy features like free breakfast, free WiFi in public areas and free valet parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a terrace
  • On-site recreation includes a gym and a steam room
  • 6 minutes by car from Alpino Wax Museum and 7 minutes from Bella Aurora
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
NOR HOTEL & SPA offers its guests an outdoor pool, a steam room, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

NOR HOTEL & SPA also features a terrace, a garden, and a picnic area. Free valet parking is available.

Smoking is allowed in designated areas at this 5-star Sao Roque hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
NOR HOTEL & SPA has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered valet parking on site
  • Limited on-site valet parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping on request
  • Turndown service

Outdoors

  • Beach towels
  • Dock
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • No lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests travelling with a pet must present their pet's current vaccination record at check-in.

Access methods

Staffed front desk

Pets

  • Pets: BRL 350 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Weight limit: 20 lb per pet
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 10 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: BRL 350 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
Pets not permitted in the restaurant
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.

Property is also known as

NOR HOTEL & SPA Hotel

NOR HOTEL & SPA Sao Roque

NOR HOTEL & SPA Hotel Sao Roque

NOR HOTEL & SPA Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 74 out of 96 reviews
Rating 8 - Good. 15 out of 96 reviews
Rating 6 - Okay. 5 out of 96 reviews
Rating 4 - Poor. 2 out of 96 reviews
Rating 2 - Terrible. 0 out of 96 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

Adriana

Liked: Cleanliness, staff & service
O hotel tem boa localização com boa estrutura e funcionários solícitos! Fiquei no quarto 24 e pelo valor da diária, deve ocorrer mudanças importantes e fundamentais, como: Wi-Fi não funcionou na maior parte do tempo - não entra a página de login, no qual era impossível o acesso e por consequência, não conseguia acessar a entrada dos streamings na televisão; não há canal aberto, no qual a TV só é utilizada para streaming. Não é o meu caso, mas muitas pessoas com mais idade, utilizam a TV para assistir notícias gerais. Atenção ao pedido do restaurante - foi solicitado dois pratos e só chegou um, foi entregue e depois pediram o outro. Misturador de água do banheiro não funciona e tem pontos de infiltração próximo do vaso sanitário. Casa de marimbondo na entrada do quarto. Porção do bar não é saborosa e pequena pelo valor cobrado. Não há reposição do tapete higiênico do PET (deixam somente um no quarto) e deveriam pensar em cercar o quarto do lado de fora para o PET aproveitar mais o espaço. Não ocorreu reposição do sabonete em barra e acabou o sabonete líquido para tomar banho, secador barulhento e sem potência e disponibilidade de uma toalha de rosto! Ah! E deveria ter mais toalhas para uso da banheira, já que só deixam duas toalhas de banho no quarto! Não há nenhuma cerca em uma parte do hotel, com livre acesso as dependências e a noite no trajeto para os quartos fica muito escuro - penso que seria necessário melhorar a iluminação noturna para não ocorrer acidentes.
Com o problema da Wi-Fi, dificuldade de acesso na TV
Trajeto noturno com pouca iluminação
Trajeto noturno com pouca iluminação
Uma das partes sem qualquer  item de segurança com acesso às dependências do hotel
Stayed 2 nights in Feb 2026

10/10 Excellent

Leonardo

Travelled with family
Liked: Cleanliness, staff & service, amenities
Os quartos são espaçosos, a equipe muito atenciosa e disponível, o ambiente é maravilhoso para relaxar.
Stayed 1 night in Jan 2026

8/10 Good

Fabio

Liked: Cleanliness, staff & service, amenities
Acredito que pode melhorar o odor no quarto e também deixar a cabana mais vedada para controle de insetos rastejantes, uma aranha grande entrou no quarto e causou um desconforto em nossa noite de sono. O restante excelente, atendimento, instalações e natureza impecável
Stayed 1 night in Jan 2026

10/10 Excellent

Sergio

Stayed 1 night in Jan 2026

10/10 Excellent

Leonardo

Travelled with family
Liked: Cleanliness, staff & service, amenities
Lugar excelente com muito conforto e um staff pra lá de atencioso. Muito charmoso o local.
Stayed 2 nights in Jan 2026

8/10 Good

Guilherme

Stayed 1 night in Jan 2026

10/10 Excellent

Andressa

Liked: Cleanliness, staff & service, amenities
Atendimento maravilhoso
Stayed 2 nights in Nov 2025

10/10 Excellent

Luiz Alberto de

Liked: Cleanliness, staff & service, amenities
A equipe do hotel excelente, o quarto impecável, a comida espetacular
Stayed 2 nights in Jan 2026

8/10 Good

Aline

Travelled with group
Liked: Cleanliness, staff & service
Limpeza e alimentação impecável
Stayed 1 night in Dec 2025

6/10 Okay

Sergio

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities
Tudo ok
Stayed 1 night in Nov 2025

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, amenities
A equipe é o diferencial do hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Mauro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia excelente. Estrutura moderna, quartos confortáveis e um clima de refúgio perfeito. A área de lazer e a gastronomia se destacam, e o atendimento foi impecável. Recomendo demais.
Stayed 3 nights in Oct 2025

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel perfeito, sem defeitos
Stayed 1 night in Oct 2025

8/10 Good

Fábio

Liked: Staff & service, property conditions & facilities, room comfort
A limpeza deixou o pouco a desejar, o quarto tinha cabelos de hóspedes anteriores e tinham bichos mortos, inclusive no teto da suíte duplex, a banheira de hidro não ligava, depois de muito tempo fiz ele Ligar, porém não desligava, o atendimento do jantar foi impecável, como da piscina também, mas o do café da manhã deixou a deeejar, a variedade do café da manhã era boa, como os ingrediente também.
Stayed 2 nights in Oct 2025

10/10 Excellent

Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Aug 2025

4/10 Poor

Carla

Stayed 1 night in May 2025

10/10 Excellent

Guilherme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

ROSILENE

Stayed 2 nights in Jul 2025

10/10 Excellent

Simone

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel lindo , café da manhã muito bom
Stayed 2 nights in Jul 2025

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa estrutura, moderno e bucolico

Hotel moderno, muito charmoso e romantico. Estrutura muito especial por ter muito a natureza bucolica ao seu redor. Estrutura de esportes boa com sala ginastica, tenis, beach tenis e quadrinha de futebol muito bons. Singular a adega e sauna na piscina.Tudo muito otimo mas no ultimo cafe da manha os pedidos do cardapio atrasaram por um bom tempo o que criou um pequeno desconforto.
Stayed 2 nights in Jul 2025

10/10 Excellent

MARRATH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente experiência

Excelente experiência, ponto alto para natureza e restaurante. Pretendemos retornar.
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos E A

Stayed 1 night in Jun 2025

10/10 Excellent

ana cristina de sa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nota 1000
Stayed 2 nights in Jul 2025

10/10 Excellent

Matheus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025