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Pestana Miramar São Tomé

3.0 star property

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Photo gallery for Pestana Miramar São Tomé

Outdoor pool
Cocktail bar
Cocktail bar
Reception
Suite | Living area | TV

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Housekeeping
  • Parking included

Explore the area

View in a map
Avenida Marginal 12 De Julho, São Tomé, 69
  • Place, Estadio Nacional 12 de Julho
    ‪5 min walk‬
  • Place, Palácio dos Congressos
    ‪9 min walk‬
  • Place, Cathedral of São Tomé
    ‪13 min walk‬
  • Airport, São Tomé Island (TMS-São Tomé Intl.)
    ‪8 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | 1 bedroom, minibar, in-room safe, free WiFi

Junior Suite

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Suite

Suite | 1 bedroom, minibar, in-room safe, free WiFi

Suite

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room

1 bedroom, minibar, in-room safe, free WiFi

Standard Double Room

7.0 out of 10
Good
(4 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, free WiFi

Superior Double Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Trundle Bed

View all photos for Classic Double Room

1 bedroom, minibar, in-room safe, free WiFi

Classic Double Room

  • Sleeps 3
  • 1 Queen Bed

Similar properties

Outdoor pool
Pestana São Tomé
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, 75 reviews
The price is €212
includes taxes & fees
30 Nov - 1 Dec
Pestana São Tomé

About this property

Pestana Miramar São Tomé

Beach resort with 24-hour front desk and restaurant
A restaurant, a bar/lounge and a poolside bar are available at this smoke-free resort. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, concierge services and dry cleaning.
Pestana Miramar São Tomé offers 65 air-conditioned accommodations with minibars and a safe. Satellite televisions are provided.

Bathrooms include a shower and complimentary toiletries. This São Tomé resort provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Pestana Miramar São Tomé, you're just a quick walk from Estadio Nacional 12 de Julho. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine and garden views while dining at Restaurante Le Baron
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 10-minute walk of Estadio Nacional 12 de Julho and Palácio dos Congressos
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at Pestana Miramar São Tomé. Free self parking is available.

This 3-star São Tomé resort is smoke free.

Restaurante Le Baron – Overlooking the pool and garden, this restaurant specialises in international cuisine. Guests can enjoy al fresco dining (weather permitting).
Bar Barracuda – This bar only serves light fare.
Bar Principe – This bar only serves light fare.
Bar Safu – On-site cocktail bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Barracuda
  • Bar Principe
  • Bar Safu
  • Restaurante Le Baron

Things to do

  • Ecotours
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pestana Miramar São Tomé

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD2.25 per person, per night. This fee does not apply to children under 1 year of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Miramar Pestana Sao Tome
Miramar Pestana Hotel Sao Tome Island
Miramar Pestana Sao Tome Island
Pestana Miramar Sao Tome
Pestana Miramar São Tomé Resort
Pestana Miramar São Tomé São Tomé
Pestana Miramar São Tomé Resort São Tomé

Reviews

Pestana Miramar São Tomé Reviews

7.2

Good

8.0/10

Cleanliness

7.6/10

Staff & service

5.2/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness
Rating 10 - Excellent. 9 out of 45 reviews
Rating 8 - Good. 16 out of 45 reviews
Rating 6 - Okay. 14 out of 45 reviews
Rating 4 - Poor. 4 out of 45 reviews
Rating 2 - Terrible. 2 out of 45 reviews

Reviews

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service

Pleasant hotel

Stayed 8 nights in Nov 2024

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

sandra

Very helpful and accommodating staff
Stayed 14 nights in May 2024

4/10 Poor

Dave

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service

Just a few dollars more !

This hotel has seen its day; for a few dollars more per night you will get much better service and quality at the sister hotel just along the road 5 minutes walk and right on the beach. I was glad to see the back of it, after leaving I realized that they still charged me for the airport collection where I was waiting for nearly 1 hour. There was no service at the pool area even though there must have been 12-15 guest sitting around, inside there were plenty of staff doing very little. The rooms were well used, I changed room once but gave up after that. The food/drink prices about 4 times compared to the cafe just near the hotel entrance so no wonder there was no business inside the hotel. Bed was comfortable and the AC worked.
Stayed 3 nights in Mar 2020

8/10 Good

YOUSEF

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

value for money

Near to restaurants & shops. The negative things is slowly WiFi & breakfast
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019

8/10 Good

Henrique

no pool not good

Too hot not to have a pool ready for guest

2/10 Terrible

Capiondo MUndo, Portugal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

More a residential than a hotel

I have stayed in this hotel for some few days. The hotel was designed by an architect from former yugoslavia and lacks of everything. Although the staff is friendly, it is not a 4 star hotel. Everything seems very old fashion. The sound insulation is poor. The air conditioning is installed in a position that the air flow will go directly to the bed. The doors are old and lock is terrible. The breakfast lacks of taste. There some local fruit, but preparation and presentation is not good. Room Tip: I think there are not good rooms :) :) wifi worked well most of the time. Prices are high.
Stayed 11 nights in Sep 2017

6/10 Okay

Ralph

Liked: Cleanliness, staff & service
Disliked: Room comfort

Not 4 stars by any standard

The hotel was merely average at best. My air conditioning didn't work. they tried to fix it but couldn't during my 2 nights there. Soa Tome is hot and very humid so this was a major drawback. Also, the rooms don't have Wi-Fi which is very inconvenient. You need to go to the lobby to connect. The breakfast buffet was average as well. The view from the room was very good. The staff tried very hard and were all very nice.

10/10 Excellent

Epifania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gerson at the reception is very good and helpful.

Great team at this hotel. Gerson at the reception is very professional and helpful. Very good work overall, my partner and I had an amazing 11 day holiday here.

6/10 Okay

Verified traveller

Liked: Cleanliness
The condition of the hotel was pretty decent - rooms were clean and neat, as well as the restaurant. Staff were polite but not necessarily friendly. My problem was the price. There are many other smaller hotels and guest houses for much less , and if you tried to arrange any sort of outing with the hotel they charge almost twice the actual cost. The money doesn't exactly go to the community and is probably going back to Europe. There are no nearby beaches either, and you need to take a taxi to get to a beach. I recommend booking with a smaller hotel, or staying here one night and then finding another hotel that isn't advertised online, as most are not. Also the orbitz booking didn't show up on their computer which caused a problem at checkin. The staff coped with it, but something is definitely wrong with the way that orbitz expects things to work.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

Nice hotel, but in need of some updates.

Miramar is a quiet, family-friendly hotel. It was recently acquired by the Pestana group, and when compared to the nearby Pestana Sao Tome, one will notice the differences. That said, we did enjoy our stay and would return again in the future. What works: - A/C in the rooms - The pool - The restaurant's brick-oven (the pizzas were amazing) What doesn't: - The staff's understanding of English (it was harder to communicate here than at the other property) - The restaurant's menu: it's small and doesn't allow for substitutions. My kids would have enjoyed some fried plantains or chips (french fries), both of which come as sides, but weren't available separately from their respective entrees. - Wait staff training. While very friendly and accommodating, one at least to occasion we received the wrong food.

4/10 Poor

Eddie and Coral, England and Spain

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

HOTEL..... Needs refurb asap

Filled in form at hotel........ Basically hotel in desperate need of refurbishment....Not up to 4 star rating by a long way. refurb or reclassify! SAO TOME..... Getting independence has maybe lined a few peoples pockets!...its not helped the native population. ..... The Islands needs a government to reorganise all vital services to keep up with other third world countries I've badly damaged my knee whilst on holiday....and have to go to hospital now I'm back regards Edmund Jackson

6/10 Okay

Neil, London

One of two credible options

Hotel was reasonable but nothing special. Not too far from the centre - easy walk day or night.

2/10 Terrible

Paula

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

Não se deixem enganar pelo nome

A minha estadia de 2 semanas em trabalho, foi uma decepção especialmente tendo em conta o que é esperado de uma cadeia de hotéis com a reputação dos hotéis Pestana. Primeiro tive um quarto com excelente internet, uma cadeira mas sem uma mesa onde trabalhar e um chuveiro que só deitava um fio de água fria. Trouxeram uma mesa do café e trocaram a torneira. No dia seguinte, trocaram o chuveiro e ao fim de 5 dias de chuveiros de água fria trocaram-me de quarto. Passei a ter água morna, internet que só funcionava ao pé da porta do quarto e a mesma mesa de café onde trabalhar. O pequeno almoço tanto começa às 7 como às 7:30 - mas na verdade só começa quando a cozinheira decide que está pronta para parar de conversar e fazer uma omelete. O menu de almoço é pouco variado, nada saudável e várias vezes com itens em falta. Os empregados da recepção são simpáticos e prestáveis mas tudo requer um telefonema para um supervisor e imenso tempo a ser tratado. A infrastructura é velha e até chove dentro do prédio. Uma decepção a todos os níveis
Stayed 14 nights in Apr 2025

8/10 Good

Tobias

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Mar 2025

6/10 Okay

Eva

Stayed 15 nights in Jan 2025

6/10 Okay

Uwe

Travelled with family
Liked: Cleanliness, staff & service
Ein etwas in die Tage gekommenes Hotel mit bemühtem Personal und schlechter Küche.
Stayed 7 nights in Feb 2025

6/10 Okay

Heinz

Travelled with family and small children
Liked: Cleanliness, staff & service
Hotel ist im ganzen in die Jahre gekommen und benötigt eine Sanierung . Frühstückbuffet zur einseitig täglich gleiche. Verkehrsverbindungen gut. Für eine Nacht ok
Stayed 4 nights in Dec 2024

6/10 Okay

Emmanuel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok par défaut sur l’île
Stayed 6 nights in Aug 2024

10/10 Excellent

Kjell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Christiaan

Stayed 4 nights in Feb 2024

8/10 Good

Christiaan

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Ouder hotel, maar goed onderhouden. Zeer mooie tuin en zwembad. Ligging zeer goed. 1 minpunt voor reizen in Sao Tome en Principe is : geen Mastercard, debet if credit cards accepted. Visa debet max 60€ in pinautomaat voor sommige banken only. In meeste hotels kan men niet met cards betalen !!! Cash meenemen. Euro is eel overl betaalmiddel of lokale Dobra munt.
Stayed 7 nights in Jan 2024

10/10 Excellent

Duarte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Lovely stay on a nice hotel with very friendly staff
Stayed 8 nights in Jan 2024

6/10 Okay

Verified traveller

Stayed 7 nights in Dec 2019