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Air Terminal Hotel

3.0 star property

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Exterior
Deluxe Double Room, Non Smoking | Desk, blackout curtains, soundproofing, iron/ironing board
Hot springs
Lobby
Hot springs

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Bibi Shin-chitose Airport, Terminal Building, Chitose, Hokkaido, 066-0012
  • Place, New Chitose Airport Onsen
    ‪3 min walk‬
  • Place, Lake Shikotsu
    ‪36 min drive‬
  • Place, Sapporo Dome
    ‪53 min drive‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪2 min walk‬

Room options

View all photos for Deluxe Single Room Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe Single Room Non Smoking

  • Sleeps 1
  • Free Wi-Fi

View all photos for Single Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Single Room, Non Smoking

9.2 out of 10
Wonderful
(118 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Single Room, Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Single Room, Smoking

9.8 out of 10
Exceptional
(16 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room, Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Double Room, Smoking

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Double Room, Non Smoking

8.4 out of 10
Very good
(29 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Twin Room, Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Twin Room, Non Smoking

8.8 out of 10
Excellent
(70 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room, Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Triple Room, Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Triple Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Triple Room, Non Smoking

8.6 out of 10
Excellent
(37 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking | Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe Double Room, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking | Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe Twin Room, Non Smoking

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Hollywood Twin Room, Non Smoking

Hollywood Twin Room, Non Smoking | Desk, blackout curtains, soundproofing, iron/ironing board

Hollywood Twin Room, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Hollywood Twin Room

Desk, blackout curtains, soundproofing, iron/ironing board

Hollywood Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Twin Room Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe Twin Room Non Smoking

  • Sleeps 2
  • Free Wi-Fi

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Lobby
Portom International Hokkaido
Chitose
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.9 out of 5, Exceptional, 372 reviews
The price is €231
21 Jun - 22 Jun
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About this property

Air Terminal Hotel

This hotel features a full-service spa, dry cleaning and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front desk safe and a vending machine.
Air Terminal Hotel offers 188 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. 32-inch LED televisions come with digital channels.

Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, bidets, toilets with an electronic bidet and complimentary toiletries. This Chitose hotel provides complimentary wired and wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Air Terminal Hotel. During your stay, you'll be connected to the airport and just a quick walk from New Chitose Airport Onsen. Free WiFi in public areas, a full-service spa and dry cleaning service are available.
  • Free WiFi and wired Internet
  • Indulge with massages at the spa
  • Amenities include a front desk safe, a lift and a vending machine
  • Guests have great things to say about the location and the helpful staff
  • Just a 1-minute drive from New Chitose Airport Onsen and 5 minutes from Siam Lock Country Club
Air Terminal Hotel offers its guests a full-service spa. WiFi and wired Internet are free in public spaces. Air Terminal Hotel also features a vending machine, dry cleaning/laundry services, and a front desk safe.

Smoking is allowed in designated areas at this 3-star Chitose hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour offsite parking (JPY 4,500 per night)

Things to do

  • Full-service spa

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Built in 1992
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 1 November 2026 to 30 November 2026 (completion date subject to change). The following areas are affected:
  • Lift
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for JPY 1500.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: JPY 4500 per night(2297 ft away; open 24 hours)
  • Crib (infant bed) fee: JPY 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests may experience noise disturbance due to nearby construction work.
  • Guests with tattoos are not able to use the on-site public bathing facilities.

Property is also known as

Air Terminal Chitose
Air Terminal Hotel
Air Terminal Hotel Chitose
Terminal Air
Air Terminal Hotel Hotel
Air Terminal Hotel Chitose
Air Terminal Hotel Hotel Chitose

Air Terminal Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 766 out of 1442 reviews
Rating 8 - Good. 480 out of 1442 reviews
Rating 6 - Okay. 135 out of 1442 reviews
Rating 4 - Poor. 41 out of 1442 reviews
Rating 2 - Terrible. 20 out of 1442 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Wendell

Liked: Cleanliness, staff & service, property conditions & facilities
Was very convenient to airport restaurants and shopping areas.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent well located hotel in domestic terminal
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lester

Liked: Cleanliness, staff & service, amenities
great breakfast and onsen access in mall
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Super location - loved getting off the plane and going directly to the hotel - super clean and staff was great
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities
Compact clean room, friendly staff, excellent breakfast buffet.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location right at the airport. Good clean rooms and excellent breakfast!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Great location, quick check in and very clean
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jean

Liked: Cleanliness, property conditions & facilities
Breakfast buffet was excellent and the room was very comfortable.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Curtis

Liked: Cleanliness
Very convenient hotel location with easy check in, and clean rooms after along flight.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jana

Liked: Cleanliness, amenities, property conditions & facilities
Room was immaculate, location was spot on and so convenient!!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sayuri

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was close to shopping center and onsen!
Stayed 1 night in Feb 2026
Verified

8/10 Good

sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A convenient stay after arriving late at the airport.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities
Quick check-in, friendly staff, clean room.
Stayed 1 night in Jan 2026
Verified

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Good place to spend the night after a very long day flying.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities
Clean, helpful, convenient and within airport so very comfortable and a liight breakfast provided.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most pleasant airport hotel I've ever used.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lip He

Liked: Cleanliness, amenities, property conditions & facilities
Clean Room, courteous staff, very convenient location
Stayed 1 night in Jan 2026
Verified

8/10 Good

Cathy

Liked: Cleanliness, amenities, property conditions & facilities
Great location and lovely friendly staff. Rooms were clean and tidy. Would definitely stay there again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

jean

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Yumie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Chi chun

Liked: Cleanliness, staff & service, amenities
Excellent location for transferring visitors, also a great shopping paradise
Stayed 1 night in Jan 2026
Verified

8/10 Good

Jihyun

Liked: Cleanliness, staff & service
Disliked: Amenities
Very good to stay one night but very difficult to find to the location from international airport
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Siu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, but noisy due to airport on site but convenient for travel.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Monchaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve got everything we need! The room is clean, and the location is fantastic.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff very helpful and considerate
Stayed 1 night in Mar 2026