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Air Terminal Hotel

3.0 star property

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Exterior
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Deluxe Double Room, Non Smoking | Desk, blackout curtains, soundproofing, iron/ironing board
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Bibi Shin-chitose Airport, Terminal Building, Chitose, Hokkaido, 066-0012
  • Doraemon Wakuwaku Sky Park
    ‪3 min walk‬
  • New Chitose Airport Onsen
    ‪5 min walk‬
  • Northern Horse Park
    ‪14 min drive‬
  • Sapporo (CTS-New Chitose)
    ‪1 min walk‬

Room options

View all photos for Double Room, Non Smoking

Room amenity

Double Room, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Single Room, Non Smoking

  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room, Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Twin Room, Smoking

  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Double Room, Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Triple Room, Non Smoking

  • 26 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Single Room, Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Single Room, Smoking

  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room, Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Triple Room, Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking | Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe Double Room, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Room amenity

Twin Room, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Hollywood Twin Room, Non Smoking

Hollywood Twin Room, Non Smoking | Desk, blackout curtains, soundproofing, iron/ironing board

Hollywood Twin Room, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking | Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe Twin Room, Non Smoking

  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Triple Room Non Smoking

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Deluxe Twin Room

Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe Twin Room

  • Sleeps 2
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for Deluxe Double Room Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Hollywood Twin Room

Desk, blackout curtains, soundproofing, iron/ironing board

Hollywood Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Triple Room Smoking

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for Standard Single Room Non smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Single Room Non smoking

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Single Room Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Single Room Smoking

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Double Room Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Twin Room Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room

Combined shower/bathtub, free toiletries, hair dryer, slippers

Standard Triple Room

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for Deluxe Single Room

Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe Single Room

  • Sleeps 2
  • 1 Double Bed

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About this property

Air Terminal Hotel

Hot springs hotel connected to the airport in Chitose with a full-service spa
Along with a full-service spa, this hotel has self parking and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and a front desk safe.
Air Terminal Hotel offers 188 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. 32-inch LED televisions come with digital channels.

Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, bidets, toilets with an electronic bidet and complimentary toiletries. This Chitose hotel provides complimentary wired and wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Air Terminal Hotel. During your stay, you'll be connected to the airport and just a quick walk from New Chitose Airport Onsen. Free WiFi in public areas, a full-service spa and dry cleaning service are available.
  • Free WiFi and wired Internet
  • Self-parking available for a fee
  • Indulge with massages at the spa
  • Amenities include a front desk safe, laundry facilities and a lift
  • Guests have great things to say about the breakfast and the location
  • Steps from New Chitose Airport Onsen and 6 minutes on foot from Doraemon Wakuwaku Sky Park
Air Terminal Hotel offers its guests a full-service spa. WiFi and wired Internet are free in public spaces. Air Terminal Hotel also features a vending machine, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (JPY 1,600 per day)
  • Parking on site (JPY 1,600 per night)

Things to do

  • Full-service spa

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Built in 1992

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for JPY 1500.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: JPY 1600 per night
  • Nearby parking fee: JPY 1600 per day
  • Crib (infant bed) fee: JPY 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests may experience noise disturbance due to nearby construction work.
  • Guests with tattoos are not able to use the on-site public bathing facilities.

Property is also known as

Air Terminal Chitose
Air Terminal Hotel
Air Terminal Hotel Chitose
Terminal Air
Air Terminal Hotel Hotel
Air Terminal Hotel Chitose
Air Terminal Hotel Hotel Chitose

Air Terminal Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 614 out of 1114 reviews
Rating 8 - Good. 362 out of 1114 reviews
Rating 6 - Okay. 103 out of 1114 reviews
Rating 4 - Poor. 27 out of 1114 reviews
Rating 2 - Terrible. 8 out of 1114 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jolie

Stayed 1 night in Feb 2025

10/10 Excellent

Ingrid

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
incredibly convenient and pretty good. excellent breakfast and very comfortable room.
Stayed 1 night in Feb 2025

10/10 Excellent

Jordan

Stayed 1 night in Feb 2025

10/10 Excellent

Wilfred, Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am so glad I booked this hotel for my late flight arrival inti Chitose/Sapporo. Due to heavy snow I was able to go straight to my room in terminal while others had lots of issues due to arrival being after the last train into the city. Best to stay here overnight if arriving late from Tokyo/overseas.
Stayed 1 night in Feb 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Adrian

Liked: Cleanliness
Disliked: Amenities
It’s a small room with the basics but it got a bit stuffy in winter because of the lack of room temperature control.
Stayed 1 night in Feb 2025

8/10 Good

Othneil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Neil

Stayed 1 night in Feb 2025

10/10 Excellent

Brian

Stayed 1 night in Feb 2025

8/10 Good

steve

Travelled with partner
Liked: Cleanliness, staff & service
It is located inside the airport though entrance to the hotel was a bit had to find. The hotel is old and dated.
Stayed 1 night in Jan 2025

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got in late. The hotel was right there in the airport. The check-in was easy and the room was clean. It was easy to get out in the morning and get our rental car and continue on our vacation.!
Stayed 1 night in Feb 2025

10/10 Excellent

May

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast.
Stayed 1 night in Feb 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff. Conveniently located and breakfast times aligned well with our departures.
Stayed 1 night in Feb 2025

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, breakfast buffet was good, room was really clean
Stayed 1 night in Feb 2025

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and nice room. Super convenient location for flights and the airport it’s a part of essentially has a built in mall - so much great food, shopping, relaxation (onsen, massage), and entertainment (movie theater). We stayed for one night before an early international flight rather than dealing with transportation from Sapporo, would definitely do so again in the future!
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am a Hilton Diamond and Marriott Ambassador, however the Air Terminal Hotel is one of my very favorite hotels. The in-terminal convenience, the friendly staff, the basic and clean rooms, and the excellent breakfast buffet make the value of this hotel over-the-top.
Stayed 1 night in Feb 2025

8/10 Good

Glenn

Travelled with group
Convenient location. Very helpful staff. Rooms were well equipped and reasonably sized by Japanese standards but I suspect our room had previously been a smoking room as the smell was still present.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Will stay here again

We didn’t want to risk delay coming from Niseko, which is 2 hrs away by train, so we stayed here the night before our morning flight from New Chitose airport. This hotel is at the airport, about 10 min walk to the gate. The hotel decor is from the 80s, but the location, service, cleanliness, and breakfast are excellent. Rate can be pricy during peak season, so book far in advance.
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact that upon exiting your gate, the hotel is in the same terminal building. I also like the close agencency of the shopping court. Train access is so convenient as well.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy stay after a long flight. No need for getting a taxi or shuttle. And they had a nice onsen
Stayed 1 night in Jan 2025

8/10 Good

Peter

Stayed 1 night in Nov 2024

10/10 Excellent

Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed both the first night after flying in and the night before an early departure. It was convenient given it is located within the airport. Breakfast was amazing with a great variety of both Japanese and western cuisine. The staff were helpful in any questions and provided great service. We didn’t use the onsen as we were tight on time but hope to next time.
Stayed 1 night in Feb 2025

8/10 Good

gerald

Stayed 1 night in Feb 2025