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Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort

4.0 star property

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Photo gallery for Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort

A hot spring area with wooden beams, a stone basin, and a tiled walkway.
Daily buffet breakfast for a fee
A modern building with a glass facade, a green lawn in front, and a small statue.
A nighttime view of a cityscape with a brightly lit bridge over a reflective water surface, modern buildings, and a green structure on the right.
A spacious hall with a high ceiling, chandeliers, and a central aisle leading to a stained glass window.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
132 Higashibarato, Kita-ku, Sapporo, Hokkaido, 002-8043
  • Place, Aoba Park
    ‪10 min drive‬
  • Place, Yurigahara Park
    ‪13 min drive‬
  • Place, Moerenuma Park
    ‪17 min drive‬
  • Airport, Sapporo (OKD-Okadama)
    ‪20 min drive‬

Room options

View all photos for Standard Twin, Non Smoking

A hotel room with two beds, a desk with a chair, a telephone, and a mirror.

Standard Twin, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Single, Non Smoking

A hotel room with a bed, bedside table, chair, and a small round table.

Single, Non Smoking

8.4 out of 10
Very good
(10 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite Designer's, Non Smoking

A hotel room with two beds, a sofa, a desk with a telephone, and a lamp.

Suite Designer's, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Double, Non Smoking

A hotel room with a bed, bedside tables, a desk, a chair, a lamp, and a television.

Double, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Japanese Western Style Room

A hotel room with a wooden dining table, two beds, a TV, and a large window.

Japanese Western Style Room

  • Sleeps 6
  • Free Wi-Fi

View all photos for Semi Double, Non Smoking

Semi Double, Non Smoking | In-room safe, iron/ironing board, free WiFi

Semi Double, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Semi Double Room

  • Sleeps 2
  • Free Wi-Fi

Japanese-Style Room With Bath

  • Sleeps 6
  • Free Wi-Fi

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About this property

Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort

5 restaurants, a full-service spa and an indoor pool are available at this smoke-free resort. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor pool, a fitness centre and a bar/lounge.
Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort offers 283 air-conditioned accommodations with a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit with a rainfall showerhead, toilets with an electronic bidet, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

9 hot tubs are on site along with an indoor pool and an outdoor pool. In addition to a kids' pool, other recreational amenities include a lazy river, a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Esthetic Chateraise. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna. The spa is open selected days. Children under 12 years old are not allowed in the spa without adult supervision.

Public bath/onsen services include an indoor public bath. This service features separate men's and women's areas. There are hot springs on site.

Our customers tell us that they enjoy the overall property condition at Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort. During your stay, you'll be close to Aoba Park. Enjoy features like free WiFi in public areas and free self-parking, plus 5 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 5 restaurants
  • Buffet breakfast served daily for a fee
  • Splash around at the lazy river or swim in the indoor and outdoor pools
  • Treat yourself to massages, manicures and pedicures or facials at Esthetic Chateraise
  • Amenities include a front desk safe, meeting rooms and conference space
  • On-site recreation includes hot springs, a gym and a sauna
  • 13 minutes by car from Tanukikoji Shopping Street and 13 minutes from Odori Park
Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort offers its guests a full-service spa, hot springs, and 9 hot tubs. There are 5 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

An outdoor pool, an indoor pool, and a children's pool are also featured at the family-friendly Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort. Free self parking is available.

This 4-star Sapporo resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
VIGNE – This buffet restaurant serves breakfast, lunch and dinner.
Hyonmonro – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
Daizen – This restaurant specialises in Japanese cuisine and only serves dinner.
Kaiji – This steakhouse only serves dinner. Reservations are required. Open selected days.
LE BARATO – This restaurant specialises in French cuisine and serves lunch and dinner. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 2,500 for adults and JPY 1,200 for children
  • 5 restaurants
  • A bar/lounge

Restaurants on site

  • Daizen
  • Hyonmonro
  • Kaiji
  • LE BARATO
  • VIGNE

Things to do

  • 9 hot tubs
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Hot springs
  • Indoor pool
  • Lazy river
  • Outdoor pool
  • Sauna
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Facials
  • Hot/mineral springs
  • In-room massages
  • Manicures/pedicures
  • Public indoor bath (no minerals)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1992
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2500 for adults and from JPY 1200 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Chateraise
Chateraise Gateaux Kingdom
Chateraise Gateaux Kingdom Hotel Resort
Chateraise Gateaux Kingdom Sapporo
Chateraise Gateaux Kingdom Sapporo Hotel Resort
Gateaux Kingdom
Gateaux Kingdom Sapporo
Sapporo Gateaux Kingdom
Chateraise Gateaux Kingdom Sapporo Hotel Spa Resort
Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort Resort
Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort Sapporo

Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 215 out of 454 reviews
Rating 8 - Good. 159 out of 454 reviews
Rating 6 - Okay. 57 out of 454 reviews
Rating 4 - Poor. 16 out of 454 reviews
Rating 2 - Terrible. 7 out of 454 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Loved buffet and onsen
Stayed 4 nights in Dec 2024
Verified

8/10 Good

David L

Liked: Cleanliness, staff & service
Facility is nice. A bit on the older side and not updated. Quaint old school bedside 60s light system. But would likely be a good short family getaway spot.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dinner buffet has so many delicious options and such high quality food that you should make it a priority to eat there. The hotel is definitely of the era in which it was built but I think that adds charm. The hotel does provide a free shuttle bus to the sapporo train station. If I come back to sapporo I highly expect to stay there again.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

ひろひさ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good!!!
Stayed 1 night in Nov 2024
Verified

4/10 Poor

David

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

The rooms need serious love

The pool was nice that you can use it even in winter. But its probably better to just pay for the pool entrance and not stay at this hotel. The bed was very uncomfortable. The room was using archaic central heating and unable to adjust the room temperature. Had to open a window to air out the stuffy room. Even with the air purifier in the room, the room was very outdated. If they spent more money on upgraded the rooms to the 21st centurary, i think guest would have a more comfortable stay. Breakfast was ok. Nothing to write home about.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Yasushi

Liked: Cleanliness, amenities, property conditions & facilities
清潔で料理も美味しくいただきました。
Stayed 2 nights in Feb 2026
Verified

4/10 Poor

YURIKA

Disliked: Staff & service, amenities
朝食は良かったです。
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

MASAAKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
夕食、朝食共にラッシュ時は皿から料理が一瞬で…失くなっていました。 C国の渡航禁止になっていて居ませんでしたが、K国がわりと多めなイメージでした。
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

?

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食が美味しかったです。スタッフの方も丁寧に対応して下さりました。
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

ヒロユキ

Liked: Amenities
食事は朝夕共とても美味しく、お風呂もゆっくり落ち着いた雰囲気で非常に良かったです。 今回3回目の宿泊ですが、また来たくなるホテルです。
Stayed 1 night in Oct 2025
Verified

8/10 Good

タカノリ

Liked: Cleanliness, staff & service, amenities
夕食バイキングが良かった!プールが楽しかった!
Stayed 1 night in Oct 2025
Verified

8/10 Good

NORIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
多様なスパでリラックスできた。
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

SHINICHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

とても良いホテル

毎年利用させていただいております。 とても良い施設です。 一つだけ気になった事が、 部屋に用意されてた浴衣が乱れて置いてあったのと用意されてたお茶パックがシワシワで使い古し？と思うわれる様に置いてありました。 清掃時のチェックミスでしょうか。 この点がなければ完璧です。 また来年もよろしくお願いします。
Stayed 1 night in Sep 2025
Verified

8/10 Good

コウスケ

Liked: Staff & service
子連れに対するサービスが行き届いていてよかったです。 ただ、足を痛めていたので温泉に入るのに本館と別館を長い距離移動するのは辛かったです。あと、プールも歩けない子を抱っこして、階段を沢山降りたり、ロッカールームから長い距離を移動するので大変でした。 朝晩バイキングでしたが、メニューが違って楽しめました。味は飛び抜けて美味しいものはなかったですが、種類は沢山あって、落ち着いて食べることができました。シャトレーゼならではのデザートも充実していました。 2泊3日ぐらいすれば、もっと楽しめたのかもしれません。
Stayed 1 night in Sep 2025
Verified

8/10 Good

Kiichiro

Liked: Amenities, property conditions & facilities
水泳の好きな私には最高のホテルです。いい大人ではありますがウォータースライダーにトライ。童心を思い出し楽しめました。
Stayed 5 nights in Aug 2025
Verified

6/10 Okay

まい

Liked: Staff & service
朝食も夕食もバイキング
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

ユウスケ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応、素晴らしかったです！
Stayed 1 night in Aug 2025
Verified

8/10 Good

ヒロユキ

Liked: Staff & service
プール、温泉を 利用するならとってもいい環境です
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

けいすけ

初めてでしたが　対応も丁寧で　子供を中心に考えてあると感じられました また是非利用したいと思います
Stayed 1 night in Aug 2025
Verified

8/10 Good

Ryo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉やプールなどの併設施設が良かった
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

YUKI

他のシャトレーゼホテルと同じサービスを期待してはいけない
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Masami

Liked: Staff & service, amenities, property conditions & facilities
温泉とプールがあり、そこが良かった。プールは夜間も２１時までやっており、ナイトプールが楽しめるのが良い。朝食もバイキングがあり、美味しかったです。
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

タカキ

Liked: Cleanliness, staff & service, property conditions & facilities
こどもの楽しめるプールが広くてとても良かったです。
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
プールと温泉の人がとにかく多かった。
Stayed 1 night in Aug 2025
Verified

8/10 Good

Yoshiko

朝食バフェは美味しい、ただケーキ類は大したことなく他のホテルと変わらない ただアイスキャンディーは食べ放題だがシャーベット系でアイスクリームではない
Stayed 7 nights in Jul 2025