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fami THE GREEN OTARU

2.5 star property

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Photo gallery for fami THE GREEN OTARU

Restaurant
Exterior
Building design
Building design
Building design

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

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1-4-11 Inaho, Otaru, Hokkaido, 047-0032
  • Place, Sakaimachi Street
    ‪5 min walk‬
  • Place, Otaru Canal
    ‪6 min walk‬
  • Place, Otaru Music Box Museum
    ‪14 min walk‬
  • Airport, Sapporo (OKD-Okadama)
    ‪40 min drive‬

Room options

View all photos for Economy Twin Room

Economy Twin Room | Free WiFi

Economy Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room (Shower Only)

Standard Twin Room (Shower Only) | Free WiFi

Standard Twin Room (Shower Only)

  • Sleeps 4
  • 2 Large Single Beds

View all photos for Standard Twin Room, Non Smoking (Shower Only with Electric bicycle)

Standard Twin Room, Non Smoking (Shower Only with Electric bicycle) | Free WiFi

Standard Twin Room, Non Smoking (Shower Only with Electric bicycle)

  • Sleeps 4
  • 2 Large Single Beds

View all photos for Moderate Twin Room (A)

Moderate Twin Room (A) | Free WiFi

Moderate Twin Room (A)

  • Sleeps 4
  • 2 Large Single Beds

View all photos for Moderate Twin Room (B)

Moderate Twin Room (B) | Free WiFi

Moderate Twin Room (B)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Standard Family Room

Standard Family Room | Free WiFi

Standard Family Room

  • Sleeps 8
  • 2 Large Single Bunk Beds

View all photos for Deluxe Family Room

Deluxe Family Room | Free WiFi

Deluxe Family Room

  • Sleeps 8
  • 2 Large Single Bunk Beds

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  • Restaurant
  • Air-conditioning
  • Parking available
4.3 out of 5, Excellent, 69 reviews
The price is €91
6 Mar - 7 Mar
Granbell Hotel Otaru

About this property

fami THE GREEN OTARU

Hotel in Otaru, 7-minute walk to Otaru Canal
Along with a microwave in a common area, this smoke-free hotel has laundry facilities and express check-in. WiFi in public areas is free. Housekeeping is available once per stay.
Fami THE GREEN OTARU offers 33 accommodations with complimentary slippers and a hairdryer. Flat-screen televisions come with satellite channels.

Bathrooms include toilets with an electronic bidet and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided once per stay.

During your stay at fami THE GREEN OTARU, you're just a quick walk from Otaru Canal. Features include free WiFi in public areas and laundry facilities.
  • Free WiFi
  • Amenities include laundry facilities, a lift and a shared microwave
  • Just a 1-minute drive from Otaru Canal and 8 minutes from Asarigawa Hot Spring
Fami THE GREEN OTARU offers its guests laundry facilities, express check-in, and a lift. Public spaces have free WiFi.

This Otaru hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Shared microwave

Guest services

  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in fee: JPY 500 for check-in between 10:00 AM and noon
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 3:00 PM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: JPY 500 for check-in between 10:00 AM and noon

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
The front desk at this property is open daily from 3:00 PM - 10:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

fami THE GREEN OTARU Hotel
fami THE GREEN OTARU Otaru
fami THE GREEN OTARU Hotel Otaru

fami THE GREEN OTARU Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 10 out of 47 reviews
Rating 8 - Good. 15 out of 47 reviews
Rating 6 - Okay. 16 out of 47 reviews
Rating 4 - Poor. 2 out of 47 reviews
Rating 2 - Terrible. 4 out of 47 reviews

8.0/10

Cleanliness

6.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Vega

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The Place is nice and very comfortable
Stayed 1 night in Dec 2021

10/10 Excellent

Ayumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Place

Can’t recommend this place highly enough! The highlight was the free electric bikes in the room. We enjoyed cycling around Otaru and down the canal with ease. The staff was super friendly and the bakery is delicious. The salt bread and garlic croutons are to die for.
Stayed 1 night in Aug 2021

2/10 Terrible

TOMOAKI

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
立地は問題なく、直ぐ近くにコンビニや屋台横丁などもあり、とても便利でした。 しかし、ホテルの部屋の壁が薄く、隣室の声やいびきなどが聞こえてきて、しっかり眠ることができませんでした。
Stayed 5 nights in Dec 2022

2/10 Terrible

Tadaaki

Stayed 1 night in Aug 2022

2/10 Terrible

???

Travelled with partner
Disliked: Staff & service, property conditions & facilities
壁が薄すぎる、隣の声も上下の声も聞こえる。立地はいい。
Stayed 1 night in Aug 2022

8/10 Good

ERI

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
自動チェックイン機が1台しかない為、若干待ったし、自分自身も手間取りました。予約時に必要な情報を求めるようにすれば、もう少し時間短縮できるのではないかと思います。 他の方の口コミにもあったよう、隣の部屋の音が非常に気になります。ドアの開け閉めの音がうるさく、なかなか寝付けませんでした。 1階のサービスのコーヒーが美味しかったです。 チェックアウト後は、近くの本館で荷物を預かって頂くことができ、大変助かりました。
Stayed 1 night in Aug 2022

6/10 Okay

Kenji

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2022

8/10 Good

MITSUKO

Stayed 1 night in Jul 2022

8/10 Good

Reiko

Travelled with family and small children
Liked: Cleanliness, staff & service
おしゃれなホテルで全般的に清潔にしてあり気に入ったが、シャワーの水圧が弱く、排水は悪かった。チェックイン、アウトは機械で出来るので良かった。コーヒーも美味しかった。
Stayed 1 night in Jul 2022

6/10 Okay

MEI

Stayed 6 nights in Jul 2022

6/10 Okay

YUSUKE

Disliked: Cleanliness
Stayed 1 night in Jun 2022

8/10 Good

???

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋に姿見鏡が欲しい バスルームにごも箱必要 バスルームは綺麗で清潔感があった
Stayed 1 night in Jun 2022

6/10 Okay

Verified traveller

Disliked: Room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Chika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適に過ごすことができました。
Stayed 1 night in Jun 2022

6/10 Okay

MAKOTO

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in May 2022

10/10 Excellent

HIROSHI

Stayed 1 night in May 2022

8/10 Good

DOBASHI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
はじめての機械での手続きにちょっと戸惑いましたが、施設はきれいでした。電話対応したグリーンホテルの方の対応も親切でした。 ただ、駐車場がないのが少々面倒でした。
Stayed 1 night in Mar 2022

10/10 Excellent

masaru

Stayed 1 night in Mar 2022

2/10 Terrible

Takuma

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
喫煙される方に限る話ですが外にしか喫煙スペースはありません。場所を聞こうにもスタッフがフロントにいないので内線で聞くしかありませんでした。私が泊まった部屋に限っては暖房の効きも悪かったです。正直二度と泊まりたいとは思いません。
Stayed 1 night in Feb 2022

6/10 Okay

カズナリ

Business traveller
Liked: Cleanliness
隣りの部屋の音が良く聞こえます。
Stayed 1 night in Feb 2022

6/10 Okay

じゅん

Business traveller
Disliked: Amenities, property conditions & facilities
今回宿泊しました。 気になった点 ・お風呂の給湯温度が低い どんなに目盛りを上げても４０度程度しか 上がらず冷めてしまいました。 外仕事で冷えた体を温めるにはもう少しあげられたらいいかと思います。 ・ドアからの隙間風で部屋が冷めやすい 　エアコンの暖房を付けていても 　冷気が侵入してきて部屋が 　冷めやすかったです。 　エアコンにもタイマーがあるせいか 　夜中に寒くて目が覚めました。 寒がりさんには向かないかも・・・。 部屋の設備はキレイで 心地よかったために残念でした。 ホテル近辺は飲食店やコンビニが充実していて長期滞在もしやすい印象でした。
Stayed 6 nights in Jan 2022

10/10 Excellent

JUNKO

Liked: Cleanliness, amenities, property conditions & facilities
チェックインが遅くなった時にも、わざわざ電話をくださいまして、自動チェックインで入室できました。 部屋は、シャワーはありますがバスタブのない部屋でしたが、シャワーブースは外国のホテルのようで、気に入りました。
Stayed 2 nights in Jan 2022

8/10 Good

masaru

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

リーズナブルで立地も良くまた使いたい

部屋の広さや清潔感があって良かったですが駐車場がない事とお風呂の親の温度が低かったことが少し残念でした。 でも観光するにも立地条件がとても良くリーズナブルなため、また利用させていただきたいです。
Stayed 1 night in Jan 2022

6/10 Okay

masahiko

Travelled with group
Disliked: Staff & service
受け付けの人の対応は、ホテルのレベルではない。客商売とは思えないくらいの無愛想。 自動化されてる無人のチェックイン機も使いにくい。邪魔くさい。
Stayed 1 night in Jan 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

完全無人サービス&ベッドはプライベート！

無人チェックインで帰るまでどなたにも会わずにチェックアウトw 。 ファミリールームを利用しましたが、室内は面白いレイアウトで家族でもベッドはプライベート感があり、就寝時はとてもくつろげました。 コンビニやレストランも徒歩圏内にあり、有料ですが、屋根付きの駐車場も近く降雪時には便利でした。
Stayed 2 nights in Jan 2022