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Holiday Inn Express Sault Ste Marie by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Sault Ste Marie by IHG

BBQ/picnic Area
Point of interest
Exterior
Exterior
Free daily on-the-go breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
320 Bay St, Sault Ste. Marie, ON, P6A1X1
  • Place, GFL Memorial Gardens
    ‪1 min walk‬
  • Place, Station Mall
    ‪3 min walk‬
  • Place, Gateway Casinos
    ‪10 min walk‬
  • Airport, Sault Ste. Marie, ON (YAM-Sault Ste. Marie Airport)
    ‪26 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible (Comm, Mobility, Roll Shwr)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 Queen Bed, Accessible (Comm, Mobility, Roll Shwr)

9.4 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(8 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed (Extra Floor Space)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(54 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(24 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(119 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room

9.4 out of 10
Exceptional
(28 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible (Comm, Mobility, Roll Shwr)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Accessible (Comm, Mobility, Roll Shwr)

10.0 out of 10
Exceptional
(2 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Sault Ste Marie by IHG

Waterfront hotel with free breakfast and sauna
An indoor pool, a sauna and a 24-hour business centre are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include Access to hot tub, a business centre and conference space.
Holiday Inn Express Sault Ste Marie by IHG offers 115 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels.

This Sault Ste. Marie hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna.
The free breakfast at Holiday Inn Express Sault Ste Marie by IHG gets high marks from our customers. During your stay, you're just a quick walk from GFL Memorial Gardens. Features include free WiFi in public areas, plus an indoor pool and a 24-hour business centre.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a sauna
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Steps from GFL Memorial Gardens and Station Mall
Holiday Inn Express Sault Ste Marie by IHG offers its guests an indoor pool, Access to hot tub, and a sauna. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 172 square feet (16 square metres) and includes conference space. The business-friendly Holiday Inn Express Sault Ste Marie by IHG also features a vending machine, a garden, and a picnic area. For a fee, parking is available.

This Sault Ste. Marie hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 7:00 AM to 10:00 AM.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CAD 6 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Hot tub
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 172 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1963
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 6 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Sault
Holiday Inn Express Sault Ste Marie
Holiday Inn Express Sault Ste Marie Hotel
Holiday Inn Express Sault Ste Marie Hotel Sault Ste. Marie
Holiday Inn Express Sault Ste Marie Sault Ste. Marie
Sault Ste Marie Holiday Inn Express

Reviews

Holiday Inn Express Sault Ste Marie by IHG Reviews

8.6

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 602 out of 1078 reviews
Rating 8 - Good. 289 out of 1078 reviews
Rating 6 - Okay. 104 out of 1078 reviews
Rating 4 - Poor. 37 out of 1078 reviews
Rating 2 - Terrible. 46 out of 1078 reviews

Reviews

10/10 Excellent

Rik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Sina

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
The hotel was comfortable overall, and the breakfast was decent. As a Middle Eastern guest, I felt there were moments where my interactions with staff seemed noticeably different from those of local guests. Some exchanges came across as less courteous than expected. During checkout, I was initially overcharged. While the issue was resolved after I pointed it out, it would have been appreciated if staff had acknowledged the mistake with a brief apology. These aspects left me with mixed feelings about the stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Susan, Chicago

Liked: Cleanliness, property conditions & facilities
It had everything we needed for a travel stay of one night.
Stayed 1 night in Jul 2025

4/10 Poor

Desiree

Travelled with family
Liked: Cleanliness, property conditions & facilities
Only a few minor inconveniences - the breakfast, which was good - starts at 7. Not ideal if you are hoping for an early start. The pool was great for the kids but it was so cold, the hot tub and sauna were great for warming up after that. Overall it was a nice clean place that is in a great location
Stayed 1 night in Jul 2025

8/10 Good

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great. Bedscomfy and everything was clean. The mat in the elevator was filthy and it really leaves abad impression. Breakfast was the best i have had in a Holiday Inn and Suites. All the staff were very friendly and pleasant. Unfortunately i overheard two staff at front counter taking about Expedia guests which made me think 2nd party reservations are not as welcome as other guests.
Stayed 1 night in Jul 2025

8/10 Good

Junior

Close to mall and casino
Stayed 1 night in Jul 2025

4/10 Poor

Maryam

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty there spider web in all corners of room The hotels hallways were smelly . Over all it was a very dirty place .
Stayed 1 night in Jul 2025

10/10 Excellent

Paul WK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel 👍

All Holiday Inn is the best hotel we have staying in our trip . Feel safe and clean👍
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel is good for family stay and business

The room and breakfast are great, but the door is not well sealed, and I can hear people talking in the hallway. The parking space is a bit small to fit a larger vehicle.
Stayed 1 night in Jul 2025

10/10 Excellent

Evan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Alicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean. The room was spacious and beds were comfortable. The staff was amazing. Overall, is was a very nice stay at a reasonable price.
Stayed 1 night in Jun 2025

4/10 Poor

Nigel

Travelled with partner
Disliked: Cleanliness, staff & service
We have been using Comfort Inns for over 10 years & our experiences this year have been the worst we have experienced, buildings looking so tired, doors into rooms chipped, drab & dark looking rooms, so unappealing to stay in. Kids running up & down the hallway during the night & staff seemed like they couldn't care less when confronted about it Breakfast was disappointing. What has happened to this company
Stayed 1 night in Jun 2025

8/10 Good

Sil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the hotel, and walking to a restaurant was good. Nice location.
Stayed 1 night in Jul 2025

8/10 Good

Shawn, Ottawa

Travelled with family
Decent hotel for decent price. Parking is limited, but there is overflow parking in the back. Breakfast has very minimal gluten free options, but seems good for anyone else that doesn’t have food allergies.
Stayed 1 night in Jul 2025

10/10 Excellent

Philippe

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and clean place
Stayed 1 night in Jul 2025

6/10 Okay

Brianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

Trip to visit cousins and stayed on way thete and back. Great breakfast and pool atea for luds.
Stayed 1 night in Jul 2025

10/10 Excellent

claire

Stayed 3 nights in Jul 2025

8/10 Good

Steve

Liked: Property conditions & facilities
Parking was not great
Stayed 1 night in Jul 2025

8/10 Good

Wayne

Stayed 1 night in Jul 2025

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean rooms. Short walk to waterfront.
Stayed 1 night in Jun 2025

10/10 Excellent

Anissa

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find. Lots of parking. Across the street from a shopping mall. Close to the hockey arena. Continental breakfast and free coffee station.
Stayed 1 night in Jul 2025

8/10 Good

Jason

Stayed 1 night in Jul 2025

8/10 Good

Jennifer

Stayed 1 night in Jul 2025

8/10 Good

Duy

Stayed 1 night in Jul 2025

4/10 Poor

Martin

Travelled with family and small children
Disliked: Cleanliness, staff & service
Not happy overall
Stayed 1 night in Jul 2025