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Holiday Inn Express Sault Ste Marie by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Sault Ste Marie by IHG

Lobby sitting area
Point of interest
Indoor pool
Exterior
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
320 Bay St, Sault Ste. Marie, ON, P6A1X1
  • Place, GFL Memorial Gardens
    ‪1 min walk‬
  • Place, Station Mall
    ‪2 min walk‬
  • Place, Gateway Casinos
    ‪10 min walk‬
  • Airport, Sault Ste. Marie, ON (YAM-Sault Ste. Marie Airport)
    ‪22 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible (Comm, Mobility, Roll Shwr)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 Queen Bed, Accessible (Comm, Mobility, Roll Shwr)

9.4 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(9 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed (Extra Floor Space)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(57 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(25 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(123 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room

9.2 out of 10
Wonderful
(31 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible (Comm, Mobility, Roll Shwr)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Accessible (Comm, Mobility, Roll Shwr)

10.0 out of 10
Exceptional
(2 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

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Lobby
Quattro Hotel & Conf. Centre, an Ascend Collection Hotel
  • Pool
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  • Parking included
4.5 out of 5, Wonderful, 1,119 reviews
Quattro Hotel & Conf. Centre, an Ascend Collection Hotel

About this property

Holiday Inn Express Sault Ste Marie by IHG

Waterfront hotel with free breakfast and sauna
An indoor pool, a sauna and a 24-hour business centre are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include Access to hot tub, a business centre and conference space.
Holiday Inn Express Sault Ste Marie by IHG offers 115 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels.

This Sault Ste. Marie hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna.
The free breakfast at Holiday Inn Express Sault Ste Marie by IHG gets high marks from our customers. During your stay, you're just a quick walk from GFL Memorial Gardens. Features include free WiFi in public areas, plus an indoor pool and a 24-hour business centre.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a sauna
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from GFL Memorial Gardens and Station Mall
Holiday Inn Express Sault Ste Marie by IHG offers its guests an indoor pool, Access to hot tub, and a sauna. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 172 square feet (16 square metres) and includes conference space. The business-friendly Holiday Inn Express Sault Ste Marie by IHG also features a vending machine, a garden, and a picnic area. For a fee, parking is available.

This Sault Ste. Marie hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CAD 6 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Hot tub
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 172 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1963
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 6 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Sault
Holiday Inn Express Sault Ste Marie
Holiday Inn Express Sault Ste Marie Hotel
Holiday Inn Express Sault Ste Marie Hotel Sault Ste. Marie
Holiday Inn Express Sault Ste Marie Sault Ste. Marie
Sault Ste Marie Holiday Inn Express

Holiday Inn Express Sault Ste Marie by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 632 out of 1126 reviews
Rating 8 - Good. 297 out of 1126 reviews
Rating 6 - Okay. 113 out of 1126 reviews
Rating 4 - Poor. 39 out of 1126 reviews
Rating 2 - Terrible. 45 out of 1126 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Srinarno

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My car's roof compartment got stolen. I arrived at the hotel around 9:30 pm on October 12, 2025. When I arrived, I had a roof bag/compartment on my car. I parked my car in the hotel's designated parking area, and I paid for the parking. The next morning, my car's roof bag/compartment was gone. It was stolen. I reported it to the reception desk on the morning of October 13, 2025. I know they put a sign there on the wall that says they are not responsible for any loss of personal property. That place is unsafe.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jaime

Stayed 5 nights in Oct 2025

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 1 night in Oct 2025

8/10 Good

Mary, Richmond Hill

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Hotel was in a good location. Breakfast was quite adequate. Hotel somewhat dated but clean. Bathroom small, bathtub, door and toilet very close and awkwardly situated. Room good size. Very quiet. Beds very comfortable.
Stayed 2 nights in Oct 2025

10/10 Excellent

Cristina, Mississauga

Travelled with partner
Friendly staff, close to everything, nice amenities, good selection for breakfast. Clean and confirtable rooms
Stayed 2 nights in Oct 2025

10/10 Excellent

Edberg

Liked: Cleanliness, property conditions & facilities, room comfort
Gym
Stayed 3 nights in Oct 2025

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Kerri-Lyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice, clean and modern looking. Highly recommend.
Stayed 1 night in Oct 2025

6/10 Okay

Shelley

Stayed 1 night in Oct 2025

10/10 Excellent

Shelly

Stayed 1 night in Oct 2025

8/10 Good

taru

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The fact that it is close to alot of restaurants and hockey arena was nice. The downfall was that i coupd not find a parking spot coming back to my hotel because people had parked there for the hockey game next fooem. Usually i wouldn't care but i had to pay per night to park therefore i shouldnt have to wait for a game to be done to be able to get a spot to get to my room for the night.
Stayed 2 nights in Oct 2025

8/10 Good

Trisha

Travelled with family
Liked: Staff & service, amenities
Good location. Only one elevator to service many rooms. Ran out of breakfast items and did not have refills. Replaced towels and took garbage but did not make beds. No mention of the lack of housekeeping. Overall it was fine. Staff was great!
Stayed 2 nights in Oct 2025

6/10 Okay

Lori

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel is nice, I would have rated it higher, except the last two times I’ve stayed the smell in the elevator is bad. The room was clean, check in was great, customer service was perfect.
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were all so pleasant and nice to talk with. They were very attentive and happily helped us. The bathroom was small but clean and the bed and pillows were quite comfortable. The parking lot was fine and the building in a safe neighborhood, also it was quite close to the train depot, the lock trips, the Bush Plane museum and across the street from the mall. So overall a great location and a good place to stay.
Stayed 3 nights in Oct 2025

6/10 Okay

Kaiya

Stayed 1 night in Sep 2025

10/10 Excellent

JAMES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient access to the Agawa Canyon train
Stayed 2 nights in Oct 2025

8/10 Good

Bettina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dinner was great - try the whitefish!
Stayed 2 nights in Sep 2025

6/10 Okay

Seung Wan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The breakfast served in the morning was actually not bad. The cleaning of the room was fine, but the smell from the shower curtains was very unpleasant. The parking lot felt a little small, and I felt that the various facilities were also worn out. In addition, there are various other accessible shopping malls nearby, and surrounding rings that feel safe.
Stayed 2 nights in Oct 2025

6/10 Okay

Janet

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel had a bus group and we were all going to Agawa Railway Trip. We arrived at 6:30 for breakfast . There was no where to sit to eat as well as there was nothing left to eat by the time we got to the front of the line other than toast . Under those circumstances they should have had more food prepared at an earlier time. Very unorganized.
Stayed 2 nights in Oct 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TV connections could be a lot better! The signal kept cutting out.
Stayed 2 nights in Oct 2025

8/10 Good

CATHERINE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was small and bed wasn’t a queen.
Stayed 1 night in Oct 2025

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very nice hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Sep 2025

8/10 Good

BIJU

Very good, Unaware of the parking fee
Stayed 2 nights in Sep 2025