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Neuhaus Zillertal Resort

4.0 star property

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Photo gallery for Neuhaus Zillertal Resort

2 indoor pools, outdoor pool, pool loungers
A modern interior with a curved seating area, a reception desk, and large windows.
Fireplace
A modern bathroom with a freestanding bathtub, a large window, and a view of a garden and mountains.
Family Suite | Hypo-allergenic bedding, in-room safe, blackout curtains, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
202 Am Marktplatz, Mayrhofen, 6290
  • Place, Zillertal
    ‪1 min walk‬
  • Place, Hauptstraße
    ‪1 min walk‬
  • Place, Penkenbahn Gondola
    ‪13 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪72 min drive‬

Room options

View all photos for Classic Room

A hotel room with a bed, a sofa, a glass-top coffee table, and a chair.

Classic Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Room (Astegg)

A hotel room with a large bed, a nightstand, a lamp, and a view of a balcony with flowers.

Classic Room (Astegg)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Suite (Romantik)

Suite (Romantik) | Hypo-allergenic bedding, in-room safe, blackout curtains, free WiFi

Suite (Romantik)

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room (Romantik)

A hotel room with a wooden bed, a nightstand, a table with a vase, and a chair.

Room (Romantik)

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room (Marchkopf/Steinerkogel)

A hotel room with a bed, a desk, a chair, a lamp, and a window with curtains.

Room (Marchkopf/Steinerkogel)

  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Chalet, 1 Bedroom

A wooden-paneled room with a bed, two lamps, a chandelier, and a blue and white checkered floor.

Chalet, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Loft (am See)

A modern bedroom with a large bed, a view of a lake, and a dining area with a table and chairs.

Loft (am See)

  • Mountain view
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Studio

A hotel room with a large bed, a sofa, a bedside table with a lamp, and a window with curtains.

Studio

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room (Bergblick)

A hotel room with a wooden ceiling, a large bed with white linens, a desk with a lamp, a wardrobe, and a television.

Room (Bergblick)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Room (Interio)

A bedroom with a wooden bed, a green sofa, and a wardrobe.

Room (Interio)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Suite

A hotel room with a large bed, a wooden headboard, two bedside lamps, a painting on the wall, and a red carpet.

Classic Suite

  • Mountain view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom

A modern kitchen with wooden cabinets, a microwave, a coffee maker, and a vase with flowers on the counter.

Apartment, 1 Bedroom

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Duplex (Interio)

A hotel room with a bed, a sofa, a glass coffee table, and a chandelier.

Duplex (Interio)

  • Mountain view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Suite (Garden)

A modern hotel room with a sofa, a small table, a bed, and a TV.

Suite (Garden)

  • Mountain view
  • 65 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Duplex (Garden)

A modern living room with a sofa, a coffee table, and a dining area with chairs.

Duplex (Garden)

  • Mountain view
  • 105 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Room (Grünberg)

A hotel room with a bed, a nightstand, a lamp, a window with curtains, and a wall-mounted light fixture.

Room (Grünberg)

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Suite (Hamberg)

A modern hotel room with a large bed, a desk with chairs, a kitchenette, and a wardrobe.

Suite (Hamberg)

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Chalet, 2 Bedrooms

Chalet, 2 Bedrooms | Hypo-allergenic bedding, in-room safe, blackout curtains, free WiFi

Chalet, 2 Bedrooms

  • Mountain view
  • 95 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms

A modern kitchen with wooden cabinets, a microwave, and a coffee maker.

Apartment, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • 55 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms (Maisonette)

A modern living room with a sofa, a dining table with chairs, a TV, and artwork on the wall.

Apartment, 2 Bedrooms (Maisonette)

  • 68 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed and 4 Single Beds
  • Free Wi-Fi

View all photos for Family Suite

Family Suite | Hypo-allergenic bedding, in-room safe, blackout curtains, free WiFi

Family Suite

  • Garden view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Family Suite

A modern hotel room with a large bed, two armchairs, a desk, and a mirror.

Family Suite

  • Garden view
  • 80 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Free Wi-Fi

View all photos for Family Suite (Interio)

Family Suite (Interio) | Hypo-allergenic bedding, in-room safe, blackout curtains, free WiFi

Family Suite (Interio)

  • City view
  • 55 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Traditional Double Room

Traditional Double Room | Hypo-allergenic bedding, in-room safe, blackout curtains, free WiFi

Traditional Double Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Double Room

A hotel room with a wooden ceiling, a red sofa, a small table with a vase of flowers, a bed with a white comforter, and a nightstand with a lamp.

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Neuhaus Zillertal Resort

Along with 2 indoor pools, this smoke-free hotel has a full-service spa and an outdoor pool. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a fitness centre and a bar/lounge.
Neuhaus Zillertal Resort offers 150 accommodations with a safe and complimentary bathrobes. Rooms open to balconies. This accommodation offers separate sitting areas. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a separate bath and shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

2 indoor swimming pools are on site along with an outdoor pool. In addition to a kids' pool, other recreational amenities include a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
During your stay at Neuhaus Zillertal Resort, you're just a quick walk from Zillertal. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Splash around at the waterslide or swim in the outdoor and 2 indoor pools
  • Indulge with massages at Spa
  • Amenities include a front desk safe, meeting rooms and laundry facilities
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Zillertal and Congress Zillertal - Europahaus Mayrhofen
  • Dogs welcome for a fee (restrictions apply)
As a guest of Neuhaus Zillertal Resort, you'll find a full-service spa, 2 indoor swimming pools, a waterslide, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Meeting rooms and coworking spaces are available. A children's pool, a fitness centre, and a sauna are also featured at the family-friendly Neuhaus Zillertal Resort. Free self parking is available.

This 4-star Mayrhofen hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Neuhaus Zillertal Resort has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • 2 indoor pools
  • Bicycle rentals
  • Billiards/pool table
  • Books
  • Bowling alley
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Foosball table
  • Full-service spa
  • Games
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • Table tennis
  • Waterslide

Family friendly

  • 2 indoor pools
  • Art supplies
  • Baby toys
  • Bowling alley
  • Children's games
  • Children's pool
  • Children's toys
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Waterslide

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Coworking space
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room

More

  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Limited room service

More

  • Eco-friendly toiletries
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 8 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 35 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 35 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.20 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 35 per pet, per night
  • Crib (infant bed) fee: EUR 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - midnight.
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property class

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Alpendomizil Neuhaus Hotel Mayrhofen
Alpendomizil Neuhaus Hotel
Alpendomizil Neuhaus Mayrhofen
Alpendomizil Neuhaus
Neuhaus Zillertal Resort Hotel
Neuhaus Zillertal Resort Mayrhofen
Neuhaus Zillertal Resort Hotel Mayrhofen

Neuhaus Zillertal Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 61 out of 89 reviews
Rating 8 - Good. 18 out of 89 reviews
Rating 6 - Okay. 8 out of 89 reviews
Rating 4 - Poor. 2 out of 89 reviews
Rating 2 - Terrible. 0 out of 89 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality all round and the best spa complex I have ever seen!
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Excellent spa, accommodation and food. Great location.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Chui Han

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and dinner options are always good
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Terrific hotel
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Great spa
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, helpful staff, large rooms, great breakfast & dinner. Good location for 10 mins walk to ski lifts or short bus ride. Loved the inifity pool with mountain views!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everywhere was very good
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Jenni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pools are amazing!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Elvira

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel! Breakfasts and dinners are fantastic, pools and spas are amazing, rooms we clean and well maintained, staff is attentive. We will definitely be back!
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
The location of this hotel is perfect. We really enjoyed the newly renovated pool area, and our kids had a lot of fun on the waterslides. The food and service was great, we will definitely return!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, amenities
Incredible spa, almost ridiculous! Has to be seen to be believed.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the Neuhaus was perfect!!
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Abbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. Hope to visit again soon.
Stayed 7 nights in Oct 2024
Verified

8/10 Good

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice traditional hotel with partially modern restaurant. Nice location close to the center, bus stop, Railway station.
Stayed 7 nights in Dec 2023
Verified

10/10 Excellent

??? ??????

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superknee staff, thank you for the fantastic service and location. The diner and breakfast were phenomenal..
Stayed 3 nights in Apr 2024
Verified

8/10 Good

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good ski resort

We had family ski trip to Mayrhofen and stayed in this hotel. We enjoyed food, facilities and excellent apartment with full kitchen. Probably , we will come back if decide to go to Mayrhofen again.
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Paul Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all round. Lovely clean hotel and surrounding areas. Pristine accommodation with friendly and attentive staff. Lots of options for food and drink with an option to swap a half board for a fondue and an unbelievable breakfast option. Sensational spa too, which was an added bonus
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Abbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

We had a beautiful room which was upgraded to a suite on arrival. Room and hotel was very clean. Food at hotel was lovely and staff were really friendly. Spa area was good too
Stayed 5 nights in Mar 2024
Verified

10/10 Excellent

Shairon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Fantastic hotel and location. Great facilities. Kinder basement area needs airing.
Stayed 6 nights in Aug 2023
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
I am returning customer because I love how the hotel is situated. Mayrhofen is still a village but with many options to spend a day. The new garden of the hotel is amazing. I am sure I will revisit this hotel.
Verified

4/10 Poor

Kjetil

Liked: Cleanliness
Disliked: Staff & service
Positive: Nice hotel, very good food, helpful and kind people in the reception. Negative: No air condition in our room, some restaurant personell seemed stressed and were forgetting our orders, especially outside area, also did not seem very friendly.
Stayed 4 nights in Jul 2024
Verified

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, slow dinner service

Lovely place and an amazing location next to the train station in the center of Mayrhofen. My only criticism is the speed of service in the restaurant of an evening. If you enjoy a 2.5 hr dinner its great but if you want a quick bite, maybe call half-board.
Stayed 7 nights in Jul 2023
Verified

10/10 Excellent

C

Liked: Cleanliness, property conditions & facilities, room comfort
Food was excellent with a good variety over the 7 days we were here. The spa is incredible after a day skiing. The service was hit and miss. Our waiter was great but the night he was off the substitute waitress was terrible. We experienced two eye rolling moments, from the staff!! Once when they brought an incorrect water bottle. The second time on checkout at reception. We had paid €70 to use the spa after checkout (11am) and our airport transfer 2:45pm. They said they had run out for bathrobes for the Spa and asked us to go back to our apartment to get ours however we informed them that our robes in the apartment were on the floor of the bathroom so they were wet. (As reception asked us to do 2 days earlier when I booked the Spa) eyes rolled again. The lady in the lounge bar was excellent and made great cocktails with very friendly service. Despite the occasional service hiccups we’d defiantly come back.
Stayed 7 nights in Dec 2025
Verified

6/10 Okay

Andrew

Liked: Cleanliness, room comfort
Disliked: Staff & service

4 night trip

On arriving I was ignored and left waiting for a long time while 3 people on the desk dealt with one phone call. Room is very dated but spacious, warm and clean. In general, not all but most of the staff were very cold, unfriendly, the bar man in particular was rude. I only stayed b&b, not half board and so a big deal was made of this each morning when I asked where to sit, very odd. On a positive the breakfast and restaurant area is of a high quality and the spa facilities very impressive.
Stayed 4 nights in Jan 2025