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Explorer Hotel Zillertal

3.0 star property

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Photo gallery for Explorer Hotel Zillertal

Front of property
Free daily buffet breakfast
Sauna, steam room
Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Gym
  • Parking available

Explore the area

View in a map
Schmiedau 2, Kaltenbach, 6272
  • Place, Zillertal
    ‪1 min walk‬
  • Place, Hochzillertal III Ski Lift
    ‪6 min walk‬
  • Place, Hochzillertal Cable Car
    ‪6 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪57 min drive‬

Room options

View all photos for Double Room

Double Room | Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Double Room

8.8 out of 10
Excellent
(10 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Explorer Hotel Zillertal

A full-service spa, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a sauna and self parking.
Explorer Hotel Zillertal offers 75 accommodations with a safe and a hairdryer. Flat-screen televisions come with satellite channels.

Bathrooms include a shower. This Kaltenbach hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sport Spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
During your stay at Explorer Hotel Zillertal, you're just a quick walk from Hochzillertal Cable Car. Enjoy features like free breakfast and free WiFi in public areas, plus a full-service spa.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Treat yourself with a visit to the full-service spa
  • Amenities include a front desk safe, a meeting room and a car charging station
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 1-minute drive from Hochzillertal III Ski Lift and 7 minutes from Spieljoch Cable Car
  • Cats and dogs welcome for a fee (restrictions apply)
Explorer Hotel Zillertal offers its guests a full-service spa, a sauna, and a fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Spa services, a terrace, and multilingual staff are also featured at Explorer Hotel Zillertal. For a fee, parking is available.

This 3-star Kaltenbach hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Covered parking on site (EUR 9.90 per night)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Full-service spa
  • Gym
  • Optional ski privileges
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • In the mountains
  • On a river
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Electric bike charging
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 35
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 35
Express check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 11 PM
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests are recommended to download the property's Explorer Hotels mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • Pets: EUR 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.60 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 9.90 per night
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 35 (subject to availability)
  • Late check-out fee: EUR 35 (subject to availability)
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
The front desk at this property is open daily from 6:30 AM - 11 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Explorer Hotels mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Explorer Hotel
Explorer Zillertal
Explorer
Explorer Hotel Zillertal Hotel
Explorer Hotel Zillertal Kaltenbach
Explorer Hotel Zillertal Hotel Kaltenbach

Explorer Hotel Zillertal Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 45 out of 77 reviews
Rating 8 - Good. 23 out of 77 reviews
Rating 6 - Okay. 7 out of 77 reviews
Rating 4 - Poor. 0 out of 77 reviews
Rating 2 - Terrible. 2 out of 77 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Andrew

Liked: Property conditions & facilities
An extremely useable and good hotel - really worked for our skiing holiday with good restaurants right next door and the good breakfasts set us up for the day.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Errett Wesley

Liked: Cleanliness, property conditions & facilities
Great hotel. Super clean. Breakfast it top notch. Love the ski tuning bench/equipment in the reception area.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, property conditions & facilities
Clean and nice. No frills but easy.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Oren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice cozy

Its inside a small shopping xcomplex with 2 resturants and a small kind of organic supermarket very friendly staff great breackfast room is spacious and simple greate view all over.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel!

Really great hotel! Perfect for our family with a dog and baby. The free breakfast was wonderful. The staff was constantly cleaning up and replenishing the food, it was very pleasant. The location was great for hiking in the summer. The restaurant next door was perfect, we ate there both nights because it was so convenient. Highly recommend this hotel! Will definitely stay again!
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Annalisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personnel was very helpful
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

P M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel, great value, great rooms.

Not the prettiest building from the outside, but once inside all is great. Lovely big rooms with extremely comfortable beds, sizeable bathroom and great views. We looked out over the road and railway, across the stream and up to the hills. Totally soundproof room - no traffic or train noise to be heard. Lovely staff, always helpful and polite. The breakfast is excellent - especially the egg station. Highly recommend, and great pricing too!
Stayed 9 nights in Sep 2022
Verified

10/10 Excellent

Siegfried

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles gut. Sauberes Haus, Tiefgarage.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Den Erwartungen entsprochen
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Jochen Christian

Liked: Staff & service, amenities
Disliked: Cleanliness
Großartiger Spa-Bereich. Eigentlich machen sie vieles richtig. Leider wird dieser Eindruck durch 2 elementare Fails mehr als getrübt: - die Sauberkeit im Zimmer ließ sehr zu wünschen übrig (Staub und Dreck, Spinnennetze, Schmutzrand, Spinne im Bad) - die Holzwand im Zimmer splittert. ÄUßERST GEFÄHRLICH FÜR KLEINE KINDER!!!
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Uwe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Hotel
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Torben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dejligt ophold i Kaltenbach

DEt var en meget positiv oplevelse. Receptionen, hvor det hele jo starter, var meget venlig, med humor og god til at give de nødvendige info. Morgenmaden var fremragende, især muligheden for selv at lave kogt æg, spejlæg osv. ret genialt. MEN, der var kun sojamælk, og for pokker, det ligger jo lige i Bondeland. hvordan kan man så undlade at have rigtig komælk med på menuen. Ja, det var håret i suppen, og er ikke af betydning, når alt vurderes. Dejligt ophold, og må være fedt om vinteren.
Stayed 1 night in Jul 2023
Verified

8/10 Good

Raimund

Liked: Cleanliness, staff & service, property conditions & facilities
Im Großen und ganzen ein schöner erholsamer Urlaub.
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Ertan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Freundlicher Empfang Sehr schöne angenehme Zimmer Sehr gutes Frühstück Buffet
Stayed 2 nights in Nov 2022
Verified

6/10 Okay

Kathrin

Liked: Cleanliness, property conditions & facilities
Der Empfang war nicht schön. Ich möchte nicht geduzt werden und als erstes gefragt werden: "na endlich, wo warst du solange?" Zumal ich telefonisch UND per Mail bekannt gegeben habe daß ich erst am Abend einchecken werde.
Verified

10/10 Excellent

Patrik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zuvorkommendes und hilfsbereites Personal👍
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Joachim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nettes Hotel im Zillertal
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Freundlich, professionell und schnörkellos

Sehr angenehmer Empfang. Tolles Frühstücks-Buffet. Schöne Zimmer. Coole Atmosphäre. Freundliches und hilfsbereites Personal. Wir haben unseren Aufenthalt vollends genossen und kommen gerne wieder.
Stayed 2 nights in Aug 2022
Verified

6/10 Okay

Vijay

Liked: Cleanliness, property conditions & facilities
Es war ok.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Gertraud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gutes Frühstück
Stayed 3 nights in Jun 2022
Verified

10/10 Excellent

Werner

Liked: Staff & service, property conditions & facilities
Praktische saubere Zimmer. Angenehme Matrazen und schönes Frühstücksbuffet in ruhiger Athmosphäre
Stayed 3 nights in May 2022
Verified

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, room comfort

Toppenhotell med god service

Vistelsen var fantastisk med fina vyer från alla håll. Fick det bästa rummet och fint bemötande av personal
Stayed 1 night in May 2022
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality of everything. Very pleasant and helpful staff.
Stayed 6 nights in Apr 2022
Verified

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with tasty breakfast.
Stayed 1 night in Nov 2021