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Wilkes-Barre Inn and Suites

3.0 star property

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Photo gallery for Wilkes-Barre Inn and Suites

Courtyard view
Lobby
Meeting facility
Free daily full breakfast
Lobby

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
880 Kidder Street, Wilkes-Barre, PA, 18702
  • Place, Wyoming Valley Mall: Wilkes-Barre Township
    ‪8 min walk‬
  • Place, Mohegan Sun Arena at Casey Plaza
    ‪19 min walk‬
  • Place, Mohegan Sun at Pocono Downs
    ‪4 min drive‬
  • Airport, Wilkes-Barre, PA (AVP-Scranton Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room

Premium bedding, Select Comfort beds, soundproofing, iron/ironing board

Standard Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, Select Comfort beds, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Smoking

Premium bedding, Select Comfort beds, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Smoking

  • 19 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, Select Comfort beds, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 19 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, Select Comfort beds, soundproofing, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Wilkes-Barre Inn and Suites

Hotel with free breakfast, near Mohegan Sun Arena at Casey Plaza
Along with a restaurant, this hotel has a bar/lounge and coffee/tea in a common area. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and laundry facilities are on-site. Change of towels is available on request
Wilkes-Barre Inn and Suites offers 114 accommodations with coffee/tea makers and a hairdryer. Select Comfort beds feature premium bedding. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Televisions come with premium cable channels and pay-per-view films. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Wilkes-Barre Inn and Suites. During your stay, you're just a quick walk from Wyoming Valley Mall: Wilkes-Barre Township. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes bicycles to rent
  • Just a 3-minute drive from Mohegan Sun Arena at Casey Plaza and a few minutes from Susquehanna River
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 4682 square feet (435 square metres) and includes conference space. Barbecue grills, a vending machine, and multilingual staff are also featured at Wilkes-Barre Inn and Suites. Self parking is free.

Smoking is allowed in designated areas at this 3-star Wilkes-Barre hotel.

Guests are served a free full breakfast daily from 6:00 AM to 8:00 AM.
Wilkes-Barre Inn and Suites has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free full breakfast available daily 6:00 AM to 8:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Shopping centre

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,682 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 20 years old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay, Apple Pay and Cash App
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 4 children aged 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn Wilkes Barre
Quality Wilkes Barre
Wilkes Barre Inn And Suites
Wilkes-Barre Inn and Suites Hotel
Wilkes-Barre Inn and Suites Wilkes-Barre
Wilkes-Barre Inn and Suites Hotel Wilkes-Barre
Quality Inn Suites Conference Center Wilkes Barre

Wilkes-Barre Inn and Suites Reviews

Reviews

6.0
Rating 10 - Excellent. 286 out of 1001 reviews
Rating 8 - Good. 138 out of 1001 reviews
Rating 6 - Okay. 125 out of 1001 reviews
Rating 4 - Poor. 124 out of 1001 reviews
Rating 2 - Terrible. 328 out of 1001 reviews

5.4/10

Cleanliness

6.2/10

Staff & service

5.2/10

Amenities

5.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

James

Stayed 1 night in Sep 2025

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities
Great for its price
Stayed 4 nights in Aug 2025

10/10 Excellent

Anthony

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and compliant with us and our animals
Stayed 5 nights in Aug 2025

2/10 Terrible

Randy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There are several abandon vehicle's all over the parking lot, there are drug addicts, drug dealers and prostitute's walking around the parking lot AND renting rooms there. The property itself, even in the early afternoon, is unsafe. I checked in and decided that I couldn't trust my vehicle there over night, and ultimately, it's not a safe environment. I could get attacked or robbed while walking back to my room, after the wedding I attended in Dallas, PA. It's not safe. The room selled like smoke and the comforter smelled like a sweaty shirt after a workout. The room was dirty, too. They painted the bathtub because you can see the paint chipping off it. It was nothing short of disgusting, I checked out one hour after I checked in.
Stayed 1 night in Aug 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is so run down. Most of the guests were young hoodlums running around, acting out and arguing with each other. We do not recommend this place!
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

luis

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Didnt feel completely safe with the sketchy folk a

Chose not to spend the night
Stayed 1 night in Aug 2025

2/10 Terrible

Neyaj

Stayed 1 night in Aug 2025

10/10 Excellent

Tyshawn

Stayed 1 night in Aug 2025

8/10 Good

Leon, Charlottesville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fair
Stayed 1 night in Aug 2025

2/10 Terrible

Elizabeth

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Aug 2025

2/10 Terrible

Mary

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shut them down!

Absolutely horrible-deplorable conditions! Blood secretion on the bedding! Large whole in bathroom wall…. Broken plaster in shower… hair and used soap.. smelled like cigarettes- non smoking room .. no working smoke/fire alarm… management‘unavailable’ to discuss my concerns.. had to leave the premises.. unsafe and unsanitary. I will love a refund
Stayed 1 night in Aug 2025

6/10 Okay

Miguel

Disliked: Cleanliness, staff & service, property conditions & facilities
Bathroom was not clean. There was soap from a previous stay and shampoo left in the shower. It was certain type of hair on the floor in the rest of the bathroom as well and to top it off there was a small cherry tomato in the sink drain that Seem to clog the sink. To front desk about it they said they were sent. I went to clean it before I returned there after work and nothing was done. I said the same thing the next morning before I left for work when I returned again later on that evening again nothing was done or clean
Stayed 2 nights in Aug 2025

4/10 Poor

Omar

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The room that was given was still occupied. The 2nd room was dirty, holes in the wall picture on wall had broken glass frame, bllod drops on floor. Bathroom, nasty, tub was nasty grimy looki g. I showered in flip flops but still was disgusted.
Stayed 1 night in Aug 2025

2/10 Terrible

Melissa

Disliked: Staff & service, amenities, property conditions & facilities
Absolutely disgusting. Smelled horrible. Breakfast is only for two hours (6-8) and wasn’t good. And to top it all off cops, ems, and fire trucks were at the hotel at 130 am.
Stayed 1 night in Aug 2025

10/10 Excellent

José

Liked: Cleanliness, staff & service
Overall, great place for the price
Stayed 1 night in Aug 2025

10/10 Excellent

José

Stayed 1 night in Aug 2025

6/10 Okay

Miguel

Stayed 1 night in Jul 2025

2/10 Terrible

Jor

Disliked: Cleanliness, staff & service, property conditions & facilities

never experienced a worse hotel

Stayed 1 night in Aug 2025

2/10 Terrible

Josue

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very disappointing experience at this hotel on August 16, 2025. The person at the front desk during the daytime check-in shift was extremely rude, unfriendly, and disrespectful — it really felt like he was taking out a bad day on the guests. I don’t know his name, and I’m not sure if he is the same person who also works the night shift, but the one attending today during the day was terrible. I had even called before arriving and he answered the phone with a very bad attitude, then hung up on me while I was still talking. We specifically requested a non-smoking room, but when we entered the room it smelled strongly of cigarettes, so clearly it was not being respected as non-smoking. On top of that, the room and facilities were not clean — we found hair from previous guests and the place overall felt poorly maintained. I understand this hotel is on the cheaper side, but regardless of price, guests deserve basic cleanliness and respectful treatment. Sadly, this was not the case here, and I cannot recommend staying at this property.

8/10 Good

Miguel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You get what you pay for

Stayed 1 night in Aug 2025

2/10 Terrible

Jonathan

Stayed 1 night in Aug 2025

2/10 Terrible

Michael

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty rooms and common places! Disgusting rooms! Stains on mattresses, room smelled like smoke and other smelly fragrance! I don’t understand how this place can be up and running!! There are drug attics in the parking lot and call girls looking for sex!!!! Unbelievable!!!!
Stayed 1 night in Aug 2025

2/10 Terrible

Victor

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very disappointing experience at this hotel on August 16, 2025. The person at the front desk during the daytime check-in shift was extremely rude, unfriendly, and disrespectful — it really felt like he was taking out a bad day on the guests. I don’t know his name, and I’m not sure if he is the same person who also works the night shift, but the one attending today during the day was terrible. I had even called before arriving and he answered the phone with a very bad attitude, then hung up on me while I was still talking. We specifically requested a non-smoking room, but when we entered the room it smelled strongly of cigarettes, so clearly it was not being respected as non-smoking. On top of that, the room and facilities were not clean — we found hair from previous guests and the place overall felt poorly maintained. I understand this hotel is on the cheaper side, but regardless of price, guests deserve basic cleanliness and respectful treatment. Sadly, this was not the case here, and I cannot recommend staying at this property.
Stayed 1 night in Aug 2025

10/10 Excellent

Alessandra

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Aug 2025