Richmond Hotel Sendai

3.5 star property

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Photo gallery for Richmond Hotel Sendai

Children’s play area – indoor
[Non-Smoking] Twin Room (for 3 guests) ~ Main Building ~ | Iron/ironing board, free WiFi, bed sheets
Reception
Reception
Daily buffet breakfast (JPY 2500 per person)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
1-4-12 Kakyoin Aobaku, Sendai, Miyagi, 980-0013
  • Place, Jozenji-dori Avenue
    ‪5 min walk‬
  • Place, Kotodai Park
    ‪9 min walk‬
  • Place, Sendai Anpanman Children's Museum & Mall
    ‪9 min walk‬
  • Airport, Sendai (SDJ)
    ‪21 min drive‬

Room options

[Non-Smoking] Double Room ~ Main Building ~

9.6 out of 10
Exceptional
(5 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

[Non-Smoking] Single Room ~ Main Building ~

10.0 out of 10
Exceptional
(5 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

[Non-Smoking] Deluxe Single Room ~ Main Building ~

  • 22 sq m
  • Sleeps 1
  • 1 Queen Bed

[Non-Smoking] Deluxe Double Room ~ Main Building ~

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

[Non-Smoking] Twin Room (for 3 guests) ~ Main Building ~

  • 24 sq m
  • Sleeps 3
  • 3 Single Beds

[Non-Smoking] Twin Room ~ Main Building ~

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

[Non-Smoking] Deluxe Twin Room ~ Main Building ~

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

[Non-Smoking] Deluxe Twin Room (for 3 guests) ~ Main Building ~

  • 30 sq m
  • Sleeps 3
  • 3 Single Beds

[Non-Smoking] Relax Twin Room ~Main Building~

  • 34 sq m
  • Sleeps 2
  • 2 King Beds

[Non-Smoking] Relax Twin Room (for 3 guests) ~ Main Building ~

  • 34 sq m
  • Sleeps 3
  • 2 King Beds

[Non-Smoking] Universal Twin Room ~ Main Building ~

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

[Non-Smoking] Universal Twin Room (for 3 guests) ~ Main Building ~

  • 30 sq m
  • Sleeps 3
  • 3 Single Beds

[Non-Smoking] Relax Twin Room (for 4 guests) ~ Main Building ~

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 4
  • 2 King Beds

Deluxe Single Room Non Smoking

  • Sleeps 1

Deluxe Double Room Non Smoking

  • Sleeps 2

Single Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1

Double Room

  • Sleeps 2

Twin Room

  • Sleeps 1

Twin Room Non-smoking

  • Sleeps 2

Deluxe Twin Room

  • Sleeps 2

Universal Twin Room For 1 Person

  • Sleeps 1

Universal Twin Room

  • Sleeps 2

Relax Twin Room

  • Sleeps 2

Non-smoking◇Twin Room (3 People)

  • Sleeps 3

Deluxe Twin Room (1 Person) Non Smoking

  • Sleeps 1

Deluxe Twin Room (3 Persons) Non-smoking

  • Sleeps 3

Universal Twin Room For 3 People - Non-Smoking

  • Sleeps 3

Relax Twin Room (1 Person)

  • Sleeps 1

Relax Twin Room (3 People) Non-smoking

  • Sleeps 3

Relax Twin Room (4 People)

  • Sleeps 4

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About this property

Richmond Hotel Sendai

Family-friendly hotel with 24-hour front desk and restaurant
Along with a restaurant, this hotel has self parking and a microwave in a common area. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Richmond Hotel Sendai offers 272 air-conditioned accommodations with complimentary slippers and a hairdryer. This Sendai hotel provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit with a rainfall showerhead. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Richmond Hotel Sendai, you're just a quick walk from AER Observation Terrace. You'll find features such as free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, laundry facilities and a vending machine
  • On-site recreation includes a playground
  • Just a 5-minute walk from AER Observation Terrace and 6 minutes on foot from Jozenji-dori Avenue
There's a restaurant on site. Public spaces have free WiFi. The family-friendly Richmond Hotel Sendai also features a vending machine, concierge services, and complimentary newspapers in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Richmond Hotel Sendai was completed in December 2024.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:00 AM to 10:30 AM.
Richmond Hotel Sendai has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:30 AM on weekends; JPY 2,500 for adults and JPY 1,000 for children
  • A restaurant

Things to do

  • Playground
  • TV in common areas

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Coworking space

Accessibility

  • No lift

More

  • 10 floors
  • 2 buildings
  • Banquet hall
  • Renovated entire property - December 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Additional fees apply to children 4-12 years old for breakfast when sharing existing bedding.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2500 for adults and from JPY 1000 for children
  • Self-parking fee: JPY 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Richmond Sendai
Sendai Richmond Hotel
Richmond Hotel Sendai Hotel
Richmond Hotel Sendai Sendai
Richmond Hotel Sendai Hotel Sendai

Reviews

Richmond Hotel Sendai Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 90 out of 159 reviews
Rating 8 - Good. 55 out of 159 reviews
Rating 6 - Okay. 5 out of 159 reviews
Rating 4 - Poor. 4 out of 159 reviews
Rating 2 - Terrible. 5 out of 159 reviews

Reviews

10/10 Excellent

Massimiliano

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family friendly hotel.

The rooms are very spacious and clean. There are tons of amenities to choose from. The free coffee is good. The kids play area is new and clean. This is the best hotel in Sendai for families.
Stayed 1 night in Aug 2025

10/10 Excellent

Chizu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and and convenient location
Stayed 2 nights in Jul 2025

8/10 Good

Stuart

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel especially for families with younger children. I did not mind babies and young children being around, but if that bothers you I would suggest to avoid this hotel. Very clean property and the rooms are a little bigger than average. No hotel onsen.
Stayed 3 nights in Jul 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities and service.
Stayed 1 night in May 2025

10/10 Excellent

June, HNP

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very comfortable and nice size. Even had a sofa to relax on.
Stayed 3 nights in Apr 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kids approved

Amazing stay especially with small children
Stayed 3 nights in Apr 2025

6/10 Okay

Chiharu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the breakfast
Stayed 1 night in May 2024

10/10 Excellent

Peeranan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Brennon

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Convenient, not too far from Sendai Station and shoppiing mall, good food options nearby
Stayed 1 night in Oct 2023

10/10 Excellent

Ryo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食が美味しかったです
Stayed 3 nights in Aug 2025

10/10 Excellent

Shutaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ritsuko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Yoshiya

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

shunsuke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

ATSUMI

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応も良く、ゆっくり過ごすことが出来ました。
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location & free refreshment!

Pros - spacious room - generous free refreshment and amenities - good overnight parking rate and sufficient space - central location Cons - too many kids ! - odour in the bathroom
Stayed 2 nights in Aug 2025

10/10 Excellent

Takahiro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Miku

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
受付の方は皆親切で
Stayed 2 nights in Aug 2025

8/10 Good

TAKAAKI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

YOSHITERU

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルの設備は全て素晴らしいものであった。 ただ、リラックスルームは小さい子供連れ家族で常に溢れかえっていて、子供が高校生となった我が家には居心地が悪いものであった。 宿泊の際のご参考になれば。
Stayed 3 nights in Jul 2025

10/10 Excellent

YUSUKE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

kana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

HIROSHI

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋はとても綺麗だった。共有スペースを有効活用出来たのでよかった。チェックイン時の店員さんの人当たりがよかった。
Stayed 1 night in Jul 2025

10/10 Excellent

MANA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
子連れには最適だった
Stayed 1 night in Jun 2025