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Hotel Dogana

3.0 star property
VIP Access

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Photo gallery for Hotel Dogana

Bar (on property)
Front of property
Exterior
Property entrance
Classic Triple Room | Desk, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
65 Via Tre Settembre, Serravalle, 47891
  • Place, Stadio Olimpico
    ‪16 min walk‬
  • Place, Rimini Fiera Expo Center
    ‪31 min drive‬
  • Place, Italy in Miniature
    ‪35 min drive‬
  • Airport, Rimini (RMI-Federico Fellini Intl.)
    ‪33 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Double Room

Classic Double Room | Desk, free WiFi, bed sheets

Classic Double Room

8.6 out of 10
Excellent
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Twin Room

Classic Twin Room | Desk, free WiFi, bed sheets

Classic Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Triple Room

Classic Triple Room | Desk, free WiFi, bed sheets

Classic Triple Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Double Room Single Use

Desk, free WiFi, bed sheets

Classic Double Room Single Use

  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room | Desk, free WiFi, bed sheets

Family Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed and 3 Single Beds OR 2 Double Beds and 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Quadruple Room

Classic Quadruple Room | Desk, free WiFi, bed sheets

Classic Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

Hotel Dogana

This smoke-free hotel features a restaurant, a bar/lounge and a microwave in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out and a fireplace at reception.
Hotel Dogana offers 37 air-conditioned accommodations with a hairdryer and free toiletries. Flat-screen televisions come with digital channels. Bathrooms include a shower and bidets.

This Serravalle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Dogana. During your stay, you'll be within walking distance of Stadio Olimpico. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a lift, a terrace and a fireplace at reception
  • Just a 2-minute drive from Stadio Olimpico and 7 minutes from Castello della Cesta
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Hotel Dogana also features a terrace, a fireplace in the lobby, and express check-out. Self parking is free.

This 3-star Serravalle hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10 AM.
Hotel Dogana has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 10 metres
  • Street parking available
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: EUR 9 per person
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • Lift
  • Tile flooring in public areas
  • Tile flooring in room

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Phone

Policies

Check-in

Check-in time starts at 2:00 PM

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Maximum 3 (weight limit: 33 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 9 per person
  • Pet fee: EUR 10 per pet, per night
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Dogana Sirmione

Hotel Dogana Serravalle

Hotel Hotel Dogana Serravalle

Serravalle Hotel Dogana Hotel

Dogana Serravalle

Hotel Hotel Dogana

Dogana

Hotel Dogana Hotel

Hotel Dogana Serravalle

Hotel Dogana Hotel Serravalle

Hotel Dogana Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 47 out of 131 reviews
Rating 8 - Good. 57 out of 131 reviews
Rating 6 - Okay. 22 out of 131 reviews
Rating 4 - Poor. 2 out of 131 reviews
Rating 2 - Terrible. 3 out of 131 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great quiet location near our venue
Stayed 2 nights in Nov 2025

10/10 Excellent

Alan

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Anita

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with your stay at Dogana. The staff were incredibly helpful, sharing lots of local information on places to go and restaurants. The breakfast was very generous and there was something for everyone to eat. The shower was good with good pressure. You do need a car from here as you are several kms from the old town sites. We would recommend this hotel whilst taking a short trip to San Marino.
Stayed 1 night in Jan 2024

8/10 Good

Milan

Stayed 1 night in Aug 2023

10/10 Excellent

THERESA

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Great experience

The hotel was very clean. The staff was very friendly and very helpful. It was located close to a bus stop and many shops and restaurants. The beds were a little stiff and not the most modern finishes. We would definitely stay here again.
Stayed 1 night in Jun 2023

10/10 Excellent

Elizabeth, Tampa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was so friendly and very nice. Hotel overall was clean and comfortable. Breakfast was great. We loved it.
Stayed 1 night in Jun 2023

10/10 Excellent

Roland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at the hotel as a family, 1 night, 2 rooms. Very nice staff, clean rooms. The walls are a bit thin, and the late night conversations of loud guests could be heard from the room next door. Other than that everything was fine.
Stayed 1 night in May 2023

6/10 Okay

Claudio

Travelled with family
Disliked: Property conditions & facilities, room comfort

Needs renovation desperately

This is a no frills hotel that just about works. Everything is old. The air con did not work. The fridges in the room were poor. The aircon unit iflooded in our room and a roof tile fell whilst we were asleep. Whilst the staff were apologetic, it had obviously happened before. Samuel was very helpful.
Stayed 2 nights in Jul 2022

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for San Marino stadium
Stayed 1 night in Nov 2021

8/10 Good

Scott

Liked: Staff & service, property conditions & facilities, room comfort
Easy to find, decent facilities, very good service at reception. Basic but fine if you just need somewhere to stay for a night.
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service

A good option, but could be better

The location is good, close to the bus stop on the Rimini - San Marino route, and only a short walk to the border. Supermarket nearby is good, and there are restaurants and a shopping center nearby. The national football stadium is also within walking distance. The room was a bit dated and could benefit from some renovation. The mattress was not very comfortable. The shower in my room was in particularly bad condition. There is no cubicle, but foldaway doors, which were installed incorrectly, meaning they don't lock together and move about while you shower, and were also cracked, meaning the toilet and whole floor gets wet when you shower. On the bright side, the staff were very nice and keen to help. For a short trip, you have a reasonable option, but it would not be comfortable for a longer stay.
Stayed 1 night in Nov 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Noisy in the middle of the night, 1-2 AM, from other guests. Hair dryer and AC not great. Very slow elevator. Everything clean though, no complaints, and friendly staff.
Stayed 1 night in Aug 2021

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay here again

Booked a family room. Was clean and spacious, everything we needed. The staff were really helpful and friendly. Parking was available on street just outside the hotel. We had a really nice time and would go back again.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

2/10 Terrible

donna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Broken lights broken door tv no remotes. Disgusting
Stayed 1 night in Apr 2019

8/10 Good

GordonFarmer, Aberdeen scotland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of the hotel re transport links and friendly staff
Stayed 1 night in Mar 2019

10/10 Excellent

luciano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s was beautiful and spacious
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

8/10 Good

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean safe room with friendly, helpful staff.
Stayed 2 nights in Sep 2018

10/10 Excellent

Elisabeth, Pompton Plains, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful, more than friendly, always helpful personal delicious food (breakfast buffet and dinner) highly can recommend the hotel
Stayed 3 nights in Sep 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Our room was old an in need of an upgrade. Maybe rest of hotel was better. Not as described on your site. Very disappointed. Having said that the staff were very nice and helpful.
Stayed 2 nights in Aug 2018

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and efficient, but parking nightmare

The hotel itself was perfectly fine, and the staf was very attentive and professional but it’s location was horrible. It’s right in the middle of of an urban area and in front of, basically, a highway that you can’t cross. So there’s no where to go for food, except the hotel itself. And a stroll through a quaint village to find a cafe to enjoy a croissant, espresso, and the view, was totally not happening. The biggest issue was the parking. Along the curb right in front of the hotel and about 6 spots on the side of their restaurant are what’s available to guests. We waited almost 2 hrs for someone to leave the restaurant to get their parking spot. All the surrounding spots are for the residential apartments on all 3 sides of the hotel and are tow zones if you don’t have a permit. I haven’t a clue what they do when they’re full capacity, because there were literally about 20 spots available.
Stayed 1 night in May 2018

8/10 Good

hans

Travelled with group
Liked: Staff & service
alt ok og som aftalt.
Stayed 1 night in Feb 2026

6/10 Okay

Danila

Stayed 2 nights in Nov 2025

8/10 Good

Stefan Michael

Travelled with group
Liked: Staff & service
Als einfache Schlafmöglichkeit für eine Nacht völlig ausreichend
Stayed 1 night in Oct 2025