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Universal Hotel Romantica

4.0 star property

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Photo gallery for Universal Hotel Romantica

2 outdoor pools, pool umbrellas, pool loungers
1 bedroom, desk, free cots/infant beds, free WiFi
Buffet
Rooftop terrace
1 bedroom, desk, free cots/infant beds, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View in a map
Carrer Caravel la, 4, Colonia de Sant Jordi, Ses Salines, Mallorca, 7638
  • Place, Centro de Visitantes Ses Salines
    ‪19 min walk‬
  • Place, Es Trenc Beach
    ‪15 min drive‬
  • Place, Es Carbo Beach
    ‪17 min drive‬
  • Airport, Palma de Mallorca (PMI)
    ‪44 min drive‬

Room options

View all photos for Standard Double Room, Balcony

1 bedroom, desk, free cots/infant beds, free WiFi

Standard Double Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, Balcony (2 adults and 1 child)

1 bedroom, desk, free cots/infant beds, free WiFi

Standard Double Room, Balcony (2 adults and 1 child)

  • 20 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Double Room, Balcony, Sea View

1 bedroom, desk, free cots/infant beds, free WiFi

Double Room, Balcony, Sea View

9.0 out of 10
Wonderful
(6 reviews)
  • 20 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Balcony, Sea View

Family Room, Balcony, Sea View | 1 bedroom, desk, free cots/infant beds, free WiFi

Family Room, Balcony, Sea View

  • 25 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Double Room, Balcony, Sea View (2 adults and 1 child)

1 bedroom, desk, free cots/infant beds, free WiFi

Standard Double Room, Balcony, Sea View (2 adults and 1 child)

  • 20 sq m
  • Sea view
  • Sleeps 3
  • 3 Single Beds

View all photos for Double Room, Balcony, Sea View (High Floor)

1 bedroom, desk, free cots/infant beds, free WiFi

Double Room, Balcony, Sea View (High Floor)

9.0 out of 10
Wonderful
(4 reviews)
  • 20 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Balcony

Family Room, Balcony | 1 bedroom, desk, free cots/infant beds, free WiFi

Family Room, Balcony

  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Suite, Balcony, Sea View (2 Adults + 1 Child)

1 bedroom, desk, free cots/infant beds, free WiFi

Standard Suite, Balcony, Sea View (2 Adults + 1 Child)

  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Suite, Balcony, Sea View

1 bedroom, desk, free cots/infant beds, free WiFi

Standard Suite, Balcony, Sea View

  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Suite, Balcony, Sea View (3 Adults + 1 Child)

1 bedroom, desk, free cots/infant beds, free WiFi

Standard Suite, Balcony, Sea View (3 Adults + 1 Child)

  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

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About this property

Universal Hotel Romantica

Boardwalk/promenade hotel with 2 outdoor pools and 24-hour front desk
This smoke-free hotel features 2 outdoor pools, a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli and a complimentary children's club are on-site.
Universal Hotel Romantica offers 245 air-conditioned accommodations with espresso makers and a hairdryer. Rooms open to furnished balconies. Flat-screen televisions come with satellite channels.

Bathrooms include a shower and complimentary toiletries. This Ses Salines hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a waterslide.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Universal Hotel Romantica, you're just a quick walk from Bassa Cabots. You'll find features such as free WiFi in public areas, plus 2 outdoor pools and a restaurant.
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, basketball and a playground
  • Steps from Bassa Cabots and 6 minutes on foot from Platja d'es Coto
  • Airport shuttle service available for a fee
Some rates at Universal Hotel Romantica are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Universal Hotel Romantica offers its guests 2 outdoor swimming pools, an outdoor tennis court, a waterslide, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A terrace, a complimentary children's club, and an arcade/games room are also featured at the family-friendly Universal Hotel Romantica. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Ses Salines hotel is smoke free.

On-site venue – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

All-inclusive details

All-inclusive room rates at Universal Hotel Romantica are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Outdoor tennis court
  • Playground
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Espresso maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 28.20 per person (return)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Universal Hotel Romantica offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hotel Romantica Ses Salines
Romantica Ses Salines
Universal Hotel Romantica Ses Salines
Universal Hotel Romantica
Universal Romantica Ses Salines
Universal Romantica
Hotel Romantica
Universal Romantica
Universal Hotel Romantica Hotel
Universal Hotel Romantica Ses Salines
Universal Hotel Romantica Hotel Ses Salines

Universal Hotel Romantica Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 77 out of 263 reviews
Rating 8 - Good. 117 out of 263 reviews
Rating 6 - Okay. 51 out of 263 reviews
Rating 4 - Poor. 14 out of 263 reviews
Rating 2 - Terrible. 4 out of 263 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are inconsiderate. DO NOT GO HERE
Stayed 1 night in Aug 2025

6/10 Okay

charlotte

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort

sorry

We never really made it to like this hotel. I feel bad, because I know that all the staff did all they had, and the hotel is new or renovated, but so many people for such a small place, people putting their beach towel and no one is checking if its there the whole day without being used on the sunbed (towls that a 4 start hotel can't deposite you for free but you have to pay), then there is the pool, it was dirty and so warm and the color makes it probably look even more dirty, then you have to pay for the sunbeds at the ocean. always a huge line to wait with the elevator, waiting and waiting because only 2 of them. as I first said, I'm sorry because it is not a bad place, it just didnt work for us, too small and too many people.
Stayed 2 nights in Jul 2025

8/10 Good

Jesper

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Execllent

Amazing people. Very good service- all good!
Stayed 14 nights in Jul 2025

8/10 Good

Phebean

All
Stayed 3 nights in Jul 2025

10/10 Excellent

kirsty

Stayed 7 nights in Jun 2025

10/10 Excellent

Ariana

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay!
Stayed 2 nights in Jun 2025

10/10 Excellent

Thomas

Stayed 2 nights in Jun 2025

8/10 Good

Oliver

Liked: Cleanliness, property conditions & facilities, room comfort
The view from the sea view rooms were great, friendly staff. Restaurant staff were very slow to clear tables.
Stayed 5 nights in May 2025

6/10 Okay

Per

Stayed 1 night in May 2025

8/10 Good

Robert

Liked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing stay in Ses Salines

Enjoyable stay. The weather was wonderful. The staff was very friendly and accommodating. The restaurant meals were delicious with plenty of choices. The room was nice and clean (w/balcony, nice!) Not far from Saint Jordi, good walk on the boardwalk. Beaches abound!
Stayed 4 nights in Jun 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jul 2024

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Beautiful town and area, awful service and hotel

Clean hotel in lovely location and view of the sea. Shame it was such an outdated and unkept hotel including rooms and lift. Bathroom was very marked up. No fan to extract the steam from it. Way too hot in the evening as the air con stopped working. Cleaners disturbed us and woke us up early both mornings for room service,despite the sign up the second time, and despite asking the second cleaner who'd knocked 30 minutes later to come back that afternoon in spanish she ignored us and proceeded to walk into our room while we're both in bed undressed, very inappropriate and then left our door open when she left. Could hear everything from other rooms at night including going to the toilet and no noise cancellation. Cleaners also dragged furniture round at 8am in the morning while cleaning making lots of noise. When we told reception about this she just said she understood and moved on without apology or any customer service. Pool is too busy to get a sunbed plus you have to pay to hire them and the towels (both pay a fee and provide a deposit on top which makes no sense). There were a lot of nicer hotels in the area so Id stay elsewhere unless youre looking for outdated, to not sleep and to experience rude cleaners and staff. Also 1 single beds provided with no double despite booking a double. Breakfast was ok.
Stayed 2 nights in Jun 2024

10/10 Excellent

Lene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in May 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food. Poor WIFI in room. Excellent elsewhere.
Stayed 6 nights in May 2024

2/10 Terrible

Will

Stayed 1 night in May 2024

6/10 Okay

claudette

Stayed 1 night in Apr 2024

8/10 Good

Sigve

Stayed 1 night in Sep 2023

10/10 Excellent

Paulo

Stayed 6 nights in Sep 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Location is good. Over looking the sea, nice and easy stroll to the beach. Room was simple, clean and comfortable. Food was good and varied Staff were excellent - especially reception staff Tessy and the gentleman from Argentina who studied in Germany. Fantastic customer service from both
Stayed 5 nights in May 2023

4/10 Poor

Mercedeh

Stayed 1 night in Aug 2022

10/10 Excellent

Miles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr gutes Essen

Ich war sehr positiv überrascht. Das Hotel ist in die Jahre gekommen, aber sehr sauber und gepflegt. Das Personal ist sehr freundlich und die Lage echt Top. Was mich am meisten überrascht hat war das Essen, sowohl das Frühstück wie auch das Abendessen waren geschmacklich wie auch von der Auswahl und Qualität weit über meinen Erwartungen an ein 3 Sterne Hotel. Ich werde auf jedenfall wieder kommen !!!
Stayed 4 nights in Sep 2021

10/10 Excellent

James, Cobham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent and very helpful food was good amenities were good and location was excellent
Stayed 10 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food very tasty,great for families.all inclusive.I didn t like that during my stay(8days ),the lift had broken 3 times.the receptionist allow us to use the employee's one because we had a pushchair.
Stayed 6 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Aug 2019