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Quality Inn & Suites Sevierville - Pigeon Forge

2.5 star property

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Photo gallery for Quality Inn & Suites Sevierville - Pigeon Forge

Free buffet breakfast
Lobby
Exterior
Room, 1 King Bed, Non Smoking, Hot Tub | 1 bedroom, desk, laptop workspace, free cots/infant beds
Indoor spa tub

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Pet-friendly
  • Pool
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
860 Winfield Dunn Pkwy, Sevierville, TN, 37876
  • Wilderness at the Smokies
    ‪17 min walk‬
  • Soaky Mountain Waterpark
    ‪1 min drive‬
  • Sevierville Convention Center
    ‪2 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪55 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | 1 bedroom, desk, laptop workspace, free cots/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Non Smoking, Balcony

1 bedroom, desk, laptop workspace, free cots/infant beds

Standard Room, Non Smoking, Balcony

8.2 out of 10
Very good
(20 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, desk, laptop workspace, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(16 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Non Smoking

Suite, Non Smoking | 1 bedroom, desk, laptop workspace, free cots/infant beds

Suite, Non Smoking

  • 42 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, desk, laptop workspace, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(22 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

1 bedroom, desk, laptop workspace, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Balcony

7.2 out of 10
Good
(15 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Non Smoking

1 bedroom, desk, laptop workspace, free cots/infant beds

Standard Room, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • 42 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Hot Tub

Room, 1 King Bed, Non Smoking, Hot Tub | 1 bedroom, desk, laptop workspace, free cots/infant beds

Room, 1 King Bed, Non Smoking, Hot Tub

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, desk, laptop workspace, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(32 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

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4.2 out of 5, Very good, 1,003 reviews
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includes taxes & fees
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About this property

Quality Inn & Suites Sevierville - Pigeon Forge

Hotel with free breakfast, near Wilderness at the Smokies
Access to hot tub, coffee/tea in a common area and a seasonal outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, laundry facilities and a 24-hour front desk.
Quality Inn & Suites Sevierville - Pigeon Forge offers 93 air-conditioned accommodations, with coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply).

A children's pool, a seasonal outdoor pool and Access to hot tub are on site.
Our customers tell us that they can't get enough of the free breakfast at Quality Inn & Suites Sevierville - Pigeon Forge. During your stay, you'll be within walking distance of Wilderness at the Smokies. Features include free WiFi in public areas and free self-parking, plus 1 hot tub.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a gift shop and laundry facilities
  • Guests have great things to say about the helpful staff and the breakfast
  • 13 minutes by foot from Wilderness at the Smokies and a 2-minute drive from Soaky Mountain Waterpark
  • Dogs welcome for a fee (restrictions apply)
Quality Inn & Suites Sevierville - Pigeon Forge offers its guests a seasonal outdoor pool, Access to hot tub, and a children's pool. WiFi is free in public spaces. Free breakfast is available. Quality Inn & Suites Sevierville - Pigeon Forge also features gift shops/newsstands, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

This Sevierville hotel is smoke free.

Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night, plus a deposit of USD 250 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in August.
  • Pool access available from 10 AM to 11 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Inn River
Quality Inn River Suites
Quality Inn River Suites Sevierville
Quality River Suites
Quality River Suites Sevierville
River Suites
Quality Inn & Suites River Hotel Sevierville
Quality Inn And Suites River Suites
Quality Inn & Suites Sevierville - Pigeon Forge Hotel
Quality Inn & Suites Sevierville - Pigeon Forge Sevierville

Quality Inn & Suites Sevierville - Pigeon Forge Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 325 out of 1012 reviews
Rating 8 - Good. 267 out of 1012 reviews
Rating 6 - Okay. 188 out of 1012 reviews
Rating 4 - Poor. 103 out of 1012 reviews
Rating 2 - Terrible. 129 out of 1012 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

sonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Roxana

Stayed 3 nights in Jun 2025

8/10 Good

Mindi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was just fine.
Stayed 4 nights in Jun 2025

6/10 Okay

David

Stayed 2 nights in Jun 2025

6/10 Okay

Joann

Liked: Room comfort
This hotel has a few things to recommend it - location, included breakfast, indoor and outdoor pools, and price. The property is a little dated. The outdoor pool hours are "variable". Breakfast was plentiful, with offerings for everyone (please add grits). The outdoor dining space was never set up and the interior space is limited. Our balcony was really only half usable because one side had the air conditioner exhaust blowing on it. It also overlooked a car dealership's lot and repair garage. Our room was spacious with two distinct living areas, two televisions, refrigerator, microwave, and coffee maker. The room safe didn't work. The bedside lamps were three-way lamps with one-way bulbs, making it necessary to push the on/off switch several times to achieve on or off. There seemed to be a leak somewhere in the roof or wall along the bathroom and dripping could be heard during rainstorms and showers. Probably the most egregious of all the problems was overhearing the staff discuss and mock a customer who had called to complain about her acommodations after her visit. I found their behavior to be rude and unprofessional as they stood at the front desk having their conversation while the custmer was on hold. I easily heard them while seated in the breakfast area. I think this property would benefit from some remodeling, a deep cleaning, and some new staff members.
Stayed 5 nights in May 2025

10/10 Excellent

Elizabeth

Stayed 2 nights in May 2025

10/10 Excellent

Castine

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Everything great . only issue was my reserved room given to someone else. longer check-in time. they accomodated me. very apologetic.
Stayed 1 night in Jun 2025

6/10 Okay

Darryl

Travelled with family
Disliked: Cleanliness
It's just a cheap hotel. It's really a motel instead of a hotel. Room doors all exit to the parking lot. The indoor pool was right outside our door. They built a lean-to structure on the end of the building to create the indoor pool. A/C in our room sounded awful, like it was dying and about to burst into flames. It never did, thankfully, and it was still cooling, but we decided to go to another hotel for our last 2 nights. I guess I should have known for only $100 a night. It would have been fine for 2 more nights, most likely, but we wanted to stay somewhere nicer for our last 2 nights.
Stayed 3 nights in Jun 2025

10/10 Excellent

Naomi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing very nice and wonderful people to check in and check out
Stayed 3 nights in May 2025

10/10 Excellent

Amanda

Stayed 2 nights in May 2025

8/10 Good

raymond alexander

Travelled with family, Travelled with pets
Liked: Amenities
You get what you pay for.
Stayed 2 nights in Jun 2025

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The stay was good, however the reservation I made was supposed to have a sofa, but it didn't.
Stayed 2 nights in May 2025

8/10 Good

Roy

Travelled with family
Stayed 2 nights in May 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice

Our stay was nice and comfortable. Wish I had of knon there was a $35 charge for pets each night, non refundable. Nice hot tub and two swimming pools one inside and one outside
Stayed 4 nights in May 2025

10/10 Excellent

Heidi Valiquette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and nice pool. Great included breakfast
Stayed 1 night in May 2025

10/10 Excellent

Jorge Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in May 2025

6/10 Okay

Jason M

Liked: Cleanliness, amenities
The rooms were plenty spacious with exception of bathroom being kinda cramped. 2 tvs 2 queen beds and a pull out sofa bed. My daughter slept on couch and son slept in another since they had 2 tvs. My only real issue was the sofa bed was NASTY, and brought this up to hotel staff and they kinda brushed it off as "well we dont rent the rooms out for the sofa bed option so thats why they arent cleaned regularly" the pool area was nice breakfast was ok but limited seating for the amount of guests. it was good for a family of 4 and was ok for our 2 day get away
Stayed 2 nights in May 2025

8/10 Good

Carolyn

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in May 2025

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Everything was good, faucets ran constantly, back sliding door held together with zip ties. Elevator sounded like it was going to crash something banging on outside. Just not in good repair.
Stayed 3 nights in May 2025

8/10 Good

Jordan

Stayed 6 nights in May 2025

6/10 Okay

Joe

Travelled with family
The air conditioner did not run properly....always on and off on and off. Needs updating. Couch, very old. It was clean and the staff was very nice and helpful.
Stayed 3 nights in May 2025

10/10 Excellent

Ashantra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the price, stayed for volleyball and it was cool
Stayed 2 nights in May 2025

10/10 Excellent

Leslie

Stayed 2 nights in May 2025

6/10 Okay

Ashley

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Definitely needs some upgrading. Tiles in the ceiling look like they are ready to fall, lighting is dark, the shower head was at my husbands chest, water wasn’t super hot. Service was great, things like sheets were clean but overall I wouldn’t stay again.
Stayed 2 nights in May 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025