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Central Hotel Shanghai

4.0 star property

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Photo gallery for Central Hotel Shanghai

Daily buffet breakfast for a fee
Creator video - submitted by Lizaveta Master
Executive Suite | Premium bedding, down duvets, pillow-top beds, minibar
Meeting facility
Executive Suite | Premium bedding, down duvets, pillow-top beds, minibar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
No 555 Jiujiang Road, Shanghai, Shanghai, 200001
  • Place, Nanjing Road Shopping District
    ‪1 min walk‬
  • Place, People's Square
    ‪9 min walk‬
  • Place, The Bund
    ‪18 min walk‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪61 min drive‬

Room options

View all photos for Executive Suite

Executive Suite | Premium bedding, down duvets, pillow-top beds, minibar

Executive Suite

  • 70 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(11 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, down duvets, pillow-top beds, minibar

Superior Twin Room

9.2 out of 10
Wonderful
(17 reviews)
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Superior King Room

9.4 out of 10
Exceptional
(29 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Room

Executive Room | Premium bedding, down duvets, pillow-top beds, minibar

Executive Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Business Twin Room

Premium bedding, down duvets, pillow-top beds, minibar

Superior Business Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Double Room

Lobby

Superior Double Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

Central Hotel Shanghai

3 restaurants, a full-service spa and a health club are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a conference centre are on-site.
Central Hotel Shanghai offers 312 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels. Bathrooms include a deep soaking bath, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, an iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 7 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.
Central Hotel Shanghai's great location gets high marks from our customers. During your stay, you're just a quick walk from Nanjing Road Shopping District. Free WiFi in public areas, 3 restaurants and a full-service spa are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Indulge with body treatments, body wraps or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and mini golf
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Nanjing Road Shopping District and 12 minutes on foot from People's Square
  • Airport shuttle service available for a fee
Central Hotel Shanghai offers its guests a full-service spa, a health club, and a sauna. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and limo/town car service. Spa services, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Central Hotel Shanghai. An airport shuttle (available 24 hours) is available for a fee.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 10:30 AM.
Coffee Shop – This buffet restaurant only serves breakfast.
Shanghai Restaurant – This restaurant serves lunch and dinner.
Lobby Bar – This lobby lounge only serves brunch.
Banquet Hall – This restaurant serves lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; CNY 113 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Banquet Hall
  • Coffee Shop
  • Lobby Bar
  • Shanghai Restaurant

Things to do

  • Billiards/pool table
  • Full-service spa
  • Health club
  • Mini golf
  • Sauna
  • Shopping

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini golf
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 27 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer (on request)
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorisation upon arrival.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Central Hotel Shanghai

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 300.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 113 per person
  • Airport shuttle fee: CNY 600 per vehicle (one way)
  • Rollaway bed fee: CNY 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Central Hotel Shanghai offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Central Hotel Shanghai
Hotel Shanghai Central
Shanghai Central Hotel
Central Shanghai
Central Hotel Shanghai Hotel
Central Hotel Shanghai Shanghai
Central Hotel Shanghai Hotel Shanghai

Central Hotel Shanghai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 581 out of 1003 reviews
Rating 8 - Good. 317 out of 1003 reviews
Rating 6 - Okay. 76 out of 1003 reviews
Rating 4 - Poor. 15 out of 1003 reviews
Rating 2 - Terrible. 14 out of 1003 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything is good except check in and check out procedure. At check in, staff made mistake. After entering the room, staff called and required us to to go to reception again with our credit card. At check out, staff couldn’t make the transaction go through. After multiple tries, a senior staff helped and found out the original staff made mistake. We were standing at the reception for 20 minutes, without receiving apologies.
Stayed 3 nights in Feb 2026

10/10 Excellent

Joseph, Toronto

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very polite and helpful
Stayed 2 nights in Feb 2026

8/10 Good

Brandon

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great but the laundry service was outrageously expensive. I literally could have purchased new clothes for that price.
Stayed 3 nights in Jan 2026

10/10 Excellent

lesley

Yes to both beautiful hotel lovely staff spotless clean.
Stayed 3 nights in Jan 2026

10/10 Excellent

Aimee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to the walking area, clean, room were super bed and comfy. You do have to pay for the laundry services.
Stayed 4 nights in Nov 2025

10/10 Excellent

CHANTE

Liked: Cleanliness, property conditions & facilities
As usual great stay
Stayed 5 nights in Nov 2025

10/10 Excellent

Elizabeth

Stayed 5 nights in Dec 2025

10/10 Excellent

alida

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in the Heart of the Shopping District
Stayed 2 nights in Dec 2025

6/10 Okay

Dr Robert

Travelled with partner
Liked: Cleanliness, amenities
The room was a good size and comfortable bed. The aircon, even if switched to cool, only blasted out heat. I ended up switching it off and opening the windows. The sound proofing was poor, so most of the night all you can hear was the ding of the elevator every minute. The staff are very unfriendly. The manageress tried to upsell another more expensive room to me because the one we booked “wasn’t ready” at 2pm the time of check in, yet magically it was 5 mins later when I asked someone else. I probably wouldn’t stay here again
Stayed 2 nights in Dec 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room spotless, staff quit response when asked for extra towels or bottles water, My heartfelt appreciation and thankful for
just across the street from the hotel , getting on the hop on hop off sight seeing double deck bus! Happy travel,
Stayed 5 nights in Dec 2025

6/10 Okay

Fernando

Stayed 2 nights in Nov 2025

10/10 Excellent

Jafet Emmanuel

Stayed 2 nights in Nov 2025

10/10 Excellent

louis

Liked: Cleanliness
Clean and spacious.
Stayed 5 nights in Dec 2025

10/10 Excellent

Sze Yong

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room has charging port which does not require me to take out my adapter which is super convenient! Room is very big! Staff also very helpful especially the hotel managers and the Concierge. They also allowed me to deposit my luggage with them even after I checked out to go for day trip. The location also is super close to Nanjing East Road. Recommend!
Stayed 5 nights in Dec 2025

10/10 Excellent

Avihu, Los Angeles

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Avihu, Los Angeles

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Jia Xing

Liked: Cleanliness, amenities, property conditions & facilities
Great job!
Stayed 3 nights in Dec 2025

8/10 Good

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were kind, helpful, and professional. • The room was clean, though the décor and furnishings were outdated. • The bathroom requires renovation, as water leaked onto the floor during showers. • Breakfast was acceptable; however, hot dishes were often only warm and did not seem freshly prepared. • The location was very convenient, with close access to the subway and within walking distance of Nanjing Road, the Bund (Waitan), residential districts, and other tourist attractions.
Stayed 3 nights in Nov 2025

10/10 Excellent

Christopher

Stayed 1 night in Nov 2025

10/10 Excellent

Zhenfei

Stayed 1 night in Dec 2025

6/10 Okay

Lyudmila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 4 nights in Nov 2025

10/10 Excellent

Christopher

Liked: Cleanliness
Great job
Stayed 4 nights in Nov 2025

10/10 Excellent

Aidan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and thoroughly tidied each day. We appreciate the attention to detail of each staff member and their kindness and awareness. We used the sauna ammenities and had a lovely time. The concierge we used to pass on items to a third party laundry we give were super helpful. The receptionists were well equipped with helpful information in both English and Mandarin. Super easy to communicate. Would definitely stay again!
Stayed 5 nights in Nov 2025

10/10 Excellent

Xianghui

Stayed 2 nights in Nov 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hôtel, très bon déjeuner, bon service, porte bien son nom car situé près du métro/artère principale, bon cafés, petits restos, chic et abordable. Recommande vivement!
Even 2 showers!
Stayed 6 nights in Nov 2025

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