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Hilton Garden Inn Shanghai Caohejing Hi-Tech Park

3.5 star property

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Photo gallery for Hilton Garden Inn Shanghai Caohejing Hi-Tech Park

A hotel entrance with a modern glass facade and signage for Hilton Garden Inn.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services
  • Bar

Explore the area

View in a map
509 Caobao Road, Shanghai, Shanghai, 200233
  • Place, Caohejing Hi-Tech Park
    ‪14 min walk‬
  • Place, Guilin Park
    ‪14 min walk‬
  • Place, The Bund
    ‪22 min drive‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪59 min drive‬

Room options

View all photos for Room

Minibar, in-room safe, desk, iron/ironing board

Room

  • Sleeps 2
  • Free Wi-Fi

Room, 1 King Bed (Guest)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Deluxe Suite, 1 King Bed, Bathtub

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed (Guest, High Floor)

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Bathtub (Guest)

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Single Beds (Guest)

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Room, 2 Single Beds (Guest, High Floor)

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Room, 2 Single Beds, Bathtub (Guest)

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room

Minibar, in-room safe, desk, iron/ironing board

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

Minibar, in-room safe, desk, iron/ironing board

Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

Hilton Garden Inn Shanghai Caohejing Hi-Tech Park

A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a snack bar/deli, a sauna and a conference centre are on-site.
Hilton Garden Inn Shanghai Caohejing Hi-Tech Park offers 215 accommodations with minibars and a safe. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Shanghai hotel provides complimentary wireless Internet access. Televisions come with premium satellite channels. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Hilton Garden Inn Shanghai Caohejing Hi-Tech Park, you'll be connected to the convention centre and within walking distance of Caohejing Hi-Tech Park. Enjoy features like free WiFi in public areas and a free area shuttle, plus a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • 11 minutes by car from People's Square and 13 minutes from Nanjing Road Shopping District
  • Free local-area shuttle service
Hilton Garden Inn Shanghai Caohejing Hi-Tech Park offers its guests a sauna and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 3498 square feet (325 square metres) and includes a conference centre. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Hilton Garden Inn Shanghai Caohejing Hi-Tech Park. A train station pick-up service and a train station drop-off service are available for a fee.

This 3.5-star Shanghai hotel is smoke free.

Hilton Garden Inn Shanghai Caohejing Hi-Tech Park has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free area shuttle
  • Train station pick-up and drop-off shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Sauna
  • Shopping

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (3,498 square foot of space)
  • Meeting rooms

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 21 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hilton Garden Inn Shanghai Caohejing Hi-Tech Park

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 230 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CNY 230 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hilton Garden Inn Shanghai Caohejing Hi-Tech Park offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Ramada Caohejing
Ramada Plaza Caohejing
Ramada Plaza Caohejing Hotel
Ramada Plaza Caohejing Hotel Shanghai
Ramada Plaza Caohejing Shanghai
Ramada Plaza Shanghai Caohejing Hotel
Ramada Caohejing Hotel
Ramada Plaza Shanghai Caohejing
Ramada Plaza Shanghai Caohejing Hotel
Ramada Plaza Shanghai Caohejing Shanghai
Ramada Plaza Shanghai Caohejing Hotel Shanghai

Hilton Garden Inn Shanghai Caohejing Hi-Tech Park Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 35 out of 118 reviews
Rating 8 - Good. 54 out of 118 reviews
Rating 6 - Okay. 20 out of 118 reviews
Rating 4 - Poor. 5 out of 118 reviews
Rating 2 - Terrible. 4 out of 118 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Yung-Tai

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
前台員工素質良莠不齊。應變能力不足。
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Yung-Tai

Liked: Cleanliness
Disliked: Staff & service, amenities
有些員工沒有禮帽
Stayed 1 night in Apr 2026
Verified review

8/10 Good

WAI YEE WINNIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast cut off time too early 10am
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Kaz

Liked: Cleanliness, staff & service, property conditions & facilities
繁華街から2-3キロある感じで外出にはタクシーが必須。ホテル内レストランで食事したがそれほど高くもなく　満足している。
Stayed 2 nights in Dec 2019
Verified review

8/10 Good

Shihan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

寢具能安心好眠，浴室寬敞舒適！

浴室環境舒適，窗戶能夠露出陽光，服務人員的環境維護非常好！床很好！寢具舒適，客房服務人員細心的整理還貼心的準備小點心，很棒！
Stayed 4 nights in Oct 2019
Verified review

8/10 Good

Roby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
剛身體不適，此酒店位置寧靜舒適，確實非常好。不過，竟然今早0900至1100沒有水供應，確實講不過去。希望管理層好好安排保修時間，以減低對忠心顧客的影響。
Stayed 2 nights in Oct 2019
Verified review

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
The people at the front desk weren't particularly friendly and their english was poor. The room hardly had any outlets and no USB ports. They haven't seemed to update their property in 30 years. I was very unsure about the potability of the water and even though the room was spacious, it was just very outdated
Stayed 2 nights in Aug 2019
Verified review

8/10 Good

SHUNSUKE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

駅から程近くの大型ホテル

朝食のレパートリーはなかなかです。中華、エッグスペース、ソーセージ、ベーコン、サラダ、点心等、偏食の私も好きな食事を好きなだけ楽しめました。 wi-fiもそこそこ館内全域で使用可能です。 喫煙者には申し訳ないですが、たばこは外のみというのも快適です。 館内には和食レストランも有り、日本食が恋しくなった際は如何でしょうか？
Stayed 3 nights in Jul 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋のSafety Boxがチェックインした時不具合で使用できず、交換してもらった。　シャワー室の扉の開きがイマイチでフットマットが置けない。
Stayed 3 nights in Apr 2019
Verified review

10/10 Excellent

CHIA HSUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with good price

Very nice and cozy hotel.
Stayed 1 night in Mar 2019
Verified review

8/10 Good

HAEBONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

상해출장

출장가서 머물기에는 부족함이 없는 듯 합니다.
Stayed 2 nights in Mar 2019
Verified review

10/10 Excellent

HYUNJUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

매우 나이스한 호텔

깔끔하네요 좋았습니다 출장호텔로 더할나위없이 굿쟙
Stayed 2 nights in Feb 2019
Verified review

6/10 Okay

Gemma

Liked: Cleanliness

Not a good room this time

This was my second stay in Ramada hotel. The first one was good that's why I decided to stay here again. Unfortunately, this time I was placed in a room next to the staff room. I guess this is where they store all the toiletries and towels for the guest rooms. During my stay, especially at night and early morning, I could hear noises from the staff room. I was very much disappointed with the room that was given to me.
Stayed 4 nights in Aug 2018
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quite hotel next to caohejing hi tech park. Good value and location for business trip around that area. Will stay again.
Stayed 3 nights in May 2018
Verified review

10/10 Excellent

Wai Sing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel provides excellent customer experience !

I stay in this hotel for most of my business trips in SH over last 2 years. The location is not so good (10 mins walk to Metro) and is with very few shops/resturants nearby. However this hotel is with a great team and could provide an excellent customer experience to me. Most of their staff are friendly, nice and with strong customer care mind-set. They cover the staff from the reception lobby, the bar, the resturant on the 2/F and also the Chinese resturant. Following these two years on-and-off stays in the hotel, most of them have become my friends. Would use this platform to express my sincere apppreciation to those I know their name (and also those I had not asked their name). They are Mandy, Martin, Zan, Penny, Danny, Eric, Rex and Ivy in the Lobby; Peter (the Chief), Larry, Eva and Michelle in the 2/F resturant. What a great team !
Stayed 3 nights in Jan 2018
Verified review

6/10 Okay

Westhammer

Disliked: Staff & service
Except for the receptionist, all employee cannot speak English. Foreigner is difficult to stay in the hotel. It looks like domestic hotel.
Stayed 1 night in Nov 2017
Verified review

8/10 Good

Jean-Pierre

Liked: Staff & service, room comfort

Hotel rooms are a bit used up and need renovations

The hotel room condition is getting a bit used up; in the slow process of renovating the rooms
Stayed 8 nights in Oct 2017
Verified review

10/10 Excellent

Yaowen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience and staffs with smiling faces
Stayed 4 nights in Oct 2017
Verified review

10/10 Excellent

Koala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很好的酒店

起初不是抱很大的期望入住，可喜的是周邊環境尚算平靜，服務周到，房間整潔寬敞。離地鐵站頗近，酒店門口已是公交站。總言之，是一次非常愉快的住宿體驗，下次會優先考慮入住。
Stayed 3 nights in Oct 2017
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

Convenient shuttle bus to High Tech Park

The hotel has shuttle bus service to CaoHeJing High Tech Park every morning. The reason I chose this hotel. In the hotel lobby it needs more couch/sofa/seat in the lobby for guests. There are only 5 seats available. While I was there for 3 days I could not find a seat every day. Going into the room, it's too dark in the hall way. In the room, the door latch is broken. The room is not spacious. There is no convenient stores nearby. I had to walk several blocks away 10+ minutes to eat and shop. The price is reasonable.
Stayed 3 nights in Aug 2017
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
No mall within walking distance. A 5~10min walk to Sunway station. Food in restaurant is typical hotel food. Room is abit old fashion and dark.
Stayed 5 nights in Jul 2017
Verified review

4/10 Poor

Danny

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Room facility is just at acceptable level

1. There is no power socket for charging mobile phone and laptop on table. 2. The room lighting is too dim and you need to manually switch on each light so that you have more light. 3. There is a small appliance outside washroom but it's nearly dropping off from the power socket. 4. The air-con is set at 26'C and it's quite stuffy. You need to adjust to 16'C to feel more comfortable. 5. The TV is too small and far away from the bed. You can't watch TV clearly while you're on bed.
Stayed 2 nights in Jun 2017
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
到達 check-in 先知被安排在舊大樓，要再走出外面找，比較麻煩。走廊燈光微弱，行走時要小心。房間比較小，電視亦較舊。幸好尚算整潔，職員態度亦友善。
Verified review

2/10 Terrible

LEE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

訂2間房說EXPEDIA只有一間記錄. 刷我一間櫃台價退我EXPEDIA原訂便宜的房價, 這算什麼

訂2間房說EXPEDIA只有一間記錄. 刷我一間櫃台價退我EXPEDIA原訂便宜的房價, 這算什麼服務, 飯店還EXPEDIA誰的錯為何要消費者自己負擔.
Verified review

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Winziges Zimmer im Nebentrakt mit schimmligen Fuge

Ich war im Nebentrakt untergebracht, der wohl ursprünglich nicht zum Hotel gehört hat. Das Zimmer war winzig, es gab nichtmal ausreichend Platz, um den Koffer zu öffnen. Das Zimmer niedrigster Kategorie hat somit nichts mit dem dort abgebildeten Foto zu tun!!