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Shangri-La Qiantan, Shanghai

5.0 star property

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Photo gallery for Shangri-La Qiantan, Shanghai

In-room dining
1 bedroom, minibar, in-room safe, desk
55-inch Smart TV with cable channels, TV
Front of property – evening/night
Meeting facility

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
551 Haiyang West Road, Pudong, Shanghai, 200124
  • Shanghai Oriental Sports Center
    ‪8 min walk‬
  • People's Square
    ‪9 min drive‬
  • The Bund
    ‪10 min drive‬
  • Shanghai (PVG-Pudong Intl.)
    ‪28 min drive‬

Room options

View all photos for Horizon, Twin Room, River View

1 bedroom, minibar, in-room safe, desk

Horizon, Twin Room, River View

  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon River View King

1 bedroom, minibar, in-room safe, desk

Horizon River View King

  • 35 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Executive Twin

1 bedroom, minibar, in-room safe, desk

Horizon Executive Twin

  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite, 2 Single Beds

Executive Suite, 2 Single Beds | 1 bedroom, minibar, in-room safe, desk

Executive Suite, 2 Single Beds

  • 68 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon Executive King

1 bedroom, minibar, in-room safe, desk

Horizon Executive King

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive River View Suite King

Executive River View Suite King | 1 bedroom, minibar, in-room safe, desk

Executive River View Suite King

  • 68 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe River View Suite King

Deluxe River View Suite King | 1 bedroom, minibar, in-room safe, desk

Deluxe River View Suite King

  • 71 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Executive Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe River View Twin

1 bedroom, minibar, in-room safe, desk

Deluxe River View Twin

  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon, Premier Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Horizon, Premier Room, 1 King Bed

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe River View King

1 bedroom, minibar, in-room safe, desk

Deluxe River View King

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Friendly Themed Room

1 bedroom, minibar, in-room safe, desk

Family Friendly Themed Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe River View Suite King Room

1 bedroom, minibar, in-room safe, desk

Deluxe River View Suite King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Horizon River View King Room

1 bedroom, minibar, in-room safe, desk

Horizon River View King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Executive Twin Room

1 bedroom, minibar, in-room safe, desk

Horizon Executive Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Suite Twin

1 bedroom, minibar, in-room safe, desk

Executive Suite Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Sesame Street Themed Room

1 bedroom, minibar, in-room safe, desk

Sesame Street Themed Room

  • Sleeps 2
  • 1 King Bed

View all photos for Horizon River View Twin Room

1 bedroom, minibar, in-room safe, desk

Horizon River View Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin

1 bedroom, minibar, in-room safe, desk

Deluxe Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Twin

1 bedroom, minibar, in-room safe, desk

Executive Twin

  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe King

1 bedroom, minibar, in-room safe, desk

Deluxe King

  • Sleeps 3
  • 1 King Bed

View all photos for Executive River View Suite King Room

1 bedroom, minibar, in-room safe, desk

Executive River View Suite King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Executive King

1 bedroom, minibar, in-room safe, desk

Executive King

  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Premier King Room

Lobby

Horizon Premier King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe River View Twin Room - Overlook Xuhui Riverside

1 bedroom, minibar, in-room safe, desk

Deluxe River View Twin Room - Overlook Xuhui Riverside

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe River View King Room

1 bedroom, minibar, in-room safe, desk

Deluxe River View King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Specialty Suite

1 bedroom, minibar, in-room safe, desk

Specialty Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Horizon Executive King Room

1 bedroom, minibar, in-room safe, desk

Horizon Executive King Room

  • Sleeps 3
  • 1 King Bed

Similar properties

Bar (on property)

Pudong Shangri-La, Shanghai

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
4.5 out of 5, Wonderful, 950 reviews
The price is €121
includes taxes & fees
17 Aug - 18 Aug
Pudong Shangri-La, Shanghai

About this property

Shangri-La Qiantan, Shanghai

Luxury hotel connected to a shopping centre in Shanghai with 2 restaurants
Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Shangri-La Qiantan, Shanghai offers 585 air-conditioned accommodations with minibars and a safe. 55-inch Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Shanghai hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body treatments and manicures and pedicures.
With your stay at Shangri-La Qiantan, Shanghai, you're connected to a shopping centre and just a quick walk from Shanghai Oriental Sports Center. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy Chinese cuisine while dining at Jiangnan Wok
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with massages, manicures and pedicures or facials at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym and a sauna
  • 7.2 mi (11.6 km) from Jing'an Temple and 8.8 mi (14.2 km) from Shanghai New International Expo Centre
Shangri-La Qiantan, Shanghai offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 17222 square feet (1600 square metres) and includes conference space. A fitness centre, spa services, and a library are also featured at the luxury Shangri-La Qiantan, Shanghai. Self parking is free.

Smoking is allowed in designated areas at this 5-star Shanghai hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Jiangnan Wok – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required.
QT Kitchen – This buffet restaurant serves breakfast, brunch, lunch and dinner. Reservations are required. Open daily.
GardenLab – On-site bar. Reservations are required. Open daily.
QT Lounge – On-site café. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 210 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • GardenLab
  • Jiangnan Wok
  • QT Kitchen
  • QT Lounge

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Sauna

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 11 meeting rooms
  • 17,222 square feet of conference space

Full-service spa

  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 28 floors
  • Banquet hall
  • Built in 2021
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 210 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Shangri La Qiantan, Shanghai
Shangri-La Qiantan, Shanghai Hotel
Shangri-La Qiantan, Shanghai Shanghai
Shangri-La Qiantan, Shanghai Hotel Shanghai

Shangri-La Qiantan, Shanghai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 56 out of 71 reviews
Rating 8 - Good. 8 out of 71 reviews
Rating 6 - Okay. 2 out of 71 reviews
Rating 4 - Poor. 3 out of 71 reviews
Rating 2 - Terrible. 2 out of 71 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful. The rooms are immaculate and the amenities are wonderful.
Stayed 1 night in Apr 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful

Great, service, cleanliness and great food. Overall an awesome hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Omolade

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a couple issues initially but was resolved swiftly and beyond expectations were met. This hotel is sooooo beautiful. I would go as far to say probably the best hotel I have ever stayed! Yes it’s not in the main centre with the attractions but the service but the metro is 5 minutes away and a choice of 3 lines will get you into the tourist areas. The aesthetics of this hotel makes it all worthwhile and at a fraction of what you would pay if staying in Jing’An or the financial centre.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel , excelente ubicación, cerca del metro y el mall
Stayed 5 nights in Mar 2025

2/10 Terrible

You Jin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

ka lam

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff nice clean new property
Stayed 1 night in Dec 2024

8/10 Good

Kyungjin

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

No recommendation

This hotel fell far below expectations given its reputation. I arrived early in the morning and asked if early check-in was possible. I was told it was, so I came back at the given time, only to be told it wasn’t available, and I ended up waiting over an hour. When I returned from outside later, I found an apology note and some fruit in the room, presumably as compensation for the inconvenience. However, I noticed dust on the fruit, which was disappointing. The next morning at the breakfast buffet, a guide directed me to a table, so I placed my room key and belongings there and went to get food. When I returned, someone else was sitting at my table. I called a server, who moved the person to another table. However, when I went to get more food and came back, the same person was sitting there again. I had to ask the server once more to resolve the situation, and this happened repeatedly, making it difficult to eat in peace. Additionally, the staff placed a food waste container next to my table. I asked them to move it elsewhere, but they ignored me. I cannot understand how this hotel holds such a prestigious name. It was dirty, poorly managed, and lacked basic courtesy. What’s the point of being in a good location if the service and experience are this terrible? I absolutely do not recommend this hotel.
Dirty oily door
Not a fresh bed
Stayed 1 night in Nov 2024

10/10 Excellent

Ahmad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all was good and the staff were very friendly, it’s just they need to learn e bit more of English language.
Stayed 3 nights in Oct 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ahmad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is brand new, the service is very good.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sondang Meyhwa Angeline, Jagakarsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the bed was very comfortable. The hotel was very handy for metro,bus and train to any places in the city. The staff were friendly,and the service at the free breakfast was fantastic, I would book this hotel this hotel again without hesitation.
Stayed 1 night in Sep 2024

10/10 Excellent

Kamaljit

Stayed 2 nights in Aug 2024

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome!

I never write reviews, but I have to definetly recommend this Shangri’La. Superb!
Stayed 1 night in Aug 2024

8/10 Good

Jianyi

Travelled with family
Liked: Cleanliness, amenities
It has great amenities and facilities. Convenient location for shopping and transportation!
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2024

10/10 Excellent

MANISH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service!

My stay was excellent! I appreciated Chef Melvin Kong, who was simply exceptional in providing the best service I have received from a thoughtful chef at any hotel around the world. And I travel a lot. I am vegetarian and Chef Kong ensured that specifically requested vegetarian dishes were prepared for me.
Stayed 5 nights in Jun 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very friendly and polite. Amanda served us well during our stay.
Stayed 1 night in May 2024

8/10 Good

will

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2024

10/10 Excellent

Sherry, Clemmons

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third time staying at this hotel. Highly recommend.
Stayed 3 nights in Apr 2024

10/10 Excellent

Oli

Liked: Cleanliness, staff & service, property conditions & facilities
Cood
Stayed 1 night in Mar 2024

10/10 Excellent

Xin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

8/10 Good

Santos, San Diego

Stayed 1 night in Mar 2024

10/10 Excellent

Xiao Yi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice staying

Nice staying! The staff are super friendly
Stayed 2 nights in Dec 2023

10/10 Excellent

Nazim, Moscow

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel that is not located in the very center, but it is easy to get to the center - the metro is nearby. and you have to understand that this is Shanghai with a population of 25 million people. It's better to be away from the city center
Stayed 4 nights in Nov 2023

10/10 Excellent

Makmur

Stayed 2 nights in Oct 2023