See all properties

UrCove By Hyatt Shantou Xinyicheng Huanghe Road

3.0 star property

Choose dates to view prices

Photo gallery for UrCove By Hyatt Shantou Xinyicheng Huanghe Road

Executive Single Room | Free minibar, in-room safe, individually decorated
Exterior
Restaurant
A hotel lobby with a reception desk, a chandelier, a large window with blinds, and a decorative plant.
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
No.2, Keji Middle Road, Shantou, Guangdong provice, 515000
  • Place, Shantou the Mixc
    ‪3 min drive‬
  • Place, Jinsha Park
    ‪4 min drive‬
  • Place, Chaoshan Stadium
    ‪6 min drive‬
  • Airport, Shantou (SWA-Jieyang Chaoshan Intl.)
    ‪28 min drive‬

Room options

View all photos for Superior Single Room

A modern hotel room with a large bed, a desk, a chair, a TV, and a city view.

Superior Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

Superior Twin Room | Free minibar, in-room safe, individually decorated

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Single Room

Executive Single Room | Free minibar, in-room safe, individually decorated

Executive Single Room

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Single Room

A modern bathroom with a shower, toilet, and a glass partition.

Luxury Single Room

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Twin Room

Luxury Twin Room | Free minibar, in-room safe, individually decorated

Luxury Twin Room

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

Exterior
Holiday Inn Express Shantou City Center by IHG
Longhu Qu
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
4.4 out of 5, Excellent, 31 reviews
The price is €33
includes taxes & fees
28 Jun - 29 Jun
Holiday Inn Express Shantou City Center by IHG

About this property

UrCove By Hyatt Shantou Xinyicheng Huanghe Road

Along with concierge services, this hotel has laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in. Housekeeping is available on request.
UrCove By Hyatt Shantou Xinyicheng Huanghe Road offers 142 air-conditioned accommodations with free minibar items and espresso makers. Each accommodation is individually furnished and decorated. Televisions come with smart speakers. Bathrooms include a shower with a rainfall showerhead, slippers, hairdryers and toothbrushes and toothpaste.

This Shantou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

During your stay at UrCove By Hyatt Shantou Xinyicheng Huanghe Road, you'll be close to Shantou the Mixc. You'll find features such as free WiFi in public areas and free self-parking, plus breakfast (surcharge).
  • Free WiFi
  • Free self-parking
  • Buffet breakfast served daily for a fee
  • Services include a concierge and luggage storage
  • Just a 3-minute drive from Shantou the Mixc and 5 minutes from Jinsha Park
UrCove By Hyatt Shantou Xinyicheng Huanghe Road offers its guests concierge services, laundry facilities, and express check-in. Public spaces have free WiFi. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Shantou hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 50 for adults and CNY 50 for children

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Smart speaker

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 50 for adults and from CNY 50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

UrCove by Hyatt Shantou Hi Tech The Mixc
UrCove by Hyatt Shantou Hi-Tech The Mixc Hotel
UrCove by Hyatt Shantou Hi-Tech The Mixc Shantou
UrCove by Hyatt Shantou Hi-Tech The Mixc Hotel Shantou

UrCove By Hyatt Shantou Xinyicheng Huanghe Road Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 26 out of 34 reviews
Rating 8 - Good. 4 out of 34 reviews
Rating 6 - Okay. 2 out of 34 reviews
Rating 4 - Poor. 1 out of 34 reviews
Rating 2 - Terrible. 1 out of 34 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Cheng Hwee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff n great environment
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

KAM WING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast buffet
Stayed 1 night in May 2025
Verified

10/10 Excellent

Chui LIn

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. Hotel is very clean and very comfortable. Although breakfast spread is limited but overall we still enjoy our stay. Shoutout to staff Zev who went all the way to make sure we are well settled in. Will recommend and will definitely go back if I come back to Shantou again .
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Hon Tak Momis

Liked: Cleanliness, amenities, property conditions & facilities
A wonderful stay From the moment I arrived, the staff made me feel welcomed. They were friendly, attentive, and eager to help. The check-in process was quick and efficient with the help of Leo and Zen in the check in counter. The room was beautifully designed and decorated. The location was perfect, just 15 minutes taxi distance (~10-15 RMB)to all attractions Overall, my experience at UrCove Shantou was fantastic, and I look forward to returning in the future.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

kang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended Stay

New hotel. Clean. Spacious. Staff Mr Zhuang and his team very helpful and nice.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Lai Fun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outskirts but room was comfortable, nice and cleesn. Breakfast not hot, no warmer
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Chau Ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a new hotel and overall experience is great. Just they didn’t expect max capacity for the Easter long weekends we stayed and under staffed, even they are trying to be helpful. Overall I would come again given beds are very comfortable and service is excellent.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Su

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Diogo Rodrigo

Liked: Property conditions & facilities
This is a very confortable and clean hotel. It is well located. Breakfast offers western food. Room is relatively spacious. Complementary drinks and soda are offered free of charge. Access through taxi is not ease as the English name is not found at Didi app. My taxi driver drove me to a wrong one. In overall, I highly recommend it.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Chee Yeong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

**Excellent Stay with Outstanding Hospitality –

**Excellent Stay with Outstanding Hospitality – Special Thanks to 小庄!** My stay at Urcove Hotel was truly enjoyable, thanks to the warm and attentive service. A special shout-out to 小庄 (Xiao Zhuang) at check-in—they were incredibly friendly, sincere, and went above and beyond by providing their WeChat contact for seamless communication during my stay. Having direct access to assistance made me feel well taken care of, and it’s clear the staff genuinely want guests to have a great experience. The room was comfortable, and the amenities met my needs perfectly. The only minor hiccup was that room service entered despite the "Do Not Disturb" sign, but this was a small issue in an otherwise flawless stay. Overall, I highly recommend Urcove Hotel, especially for the exceptional hospitality shown by 小庄 and the team. Thank you for making my stay so pleasant—I’d gladly return!
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Soong Teck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Getting to this property from the airport isn't overly challenging. I landed in the late evening. Booking via Expedia presented a bit of a hurdle as Expedia doesn't provide the hotel confirmation number (which is different from other platforms). Fortunately, I reached out to the hotel via their official email and obtained the confirmation, ensuring a seamless process. The receptionists are incredibly friendly and serve with enthusiasm. I can communicate with them effortlessly and have my inquiries addressed promptly. Once, I left my keycard in the room, and after verifying my identity, they reissued it. Additionally, they engaged in small talk, which made it seem like they were sincerely interested in building a good rapport. Retrieving my parcels from the reception was also relatively hassle-free.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Soong Teck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Due to my visit to a nearby city, I've extended my hotel stay by one additional day. Since this is an extension of a prior booking, I was informed that I needed to have my keycard validated. The hotel's system can't automatically grant extra days beyond the current booking. The validation process was quite straightforward and quick. Upon check - out, I requested the receptionist to help me return an item by giving it to a courier. He readily provided assistance. Moreover, when they learned that I was skipping breakfast to catch an early train, I was even offered a to - go coffee. I truly value the service provided by the hotel team. The complimentary washer and dryer are impressively fast, completing a cycle within an hour. This has been extremely helpful in minimizing the number of clothes I had to pack for this trip. However, if I had to point out one aspect for improvement, it would be the noise from the nearby construction. The hotel could have installed better double or triple - glazed windows to mitigate this issue.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Kin Lap

Liked: Cleanliness, amenities, property conditions & facilities
房間整潔地點適中服務好，但健身室設備不足
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kwok Chu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

清楚整齊，服务週到，由其是你们接待同事Leo

早点有沙拉，包点，白粥，非常好
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Mei Ling Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體十分滿意，會再入住
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

chor sang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
前台服務態度非常好 👍 餐廳的美食好吃
Stayed 2 nights in May 2025
Verified

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店浴室內沒有放衣服的位置
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

乾淨 整潔

酒店很新，很乾淨，推薦 不過叫外賣不方便。出入需要滴滴出行。
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店房间（尤其是床）很舒适。电视还能投屏很棒。还有机器人送外卖很方便。感谢Kid帮我处理跟外卖有关的问题。很棒的体验～谢谢Kid~
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

yeemaneva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店距離高鐵及景點不遠，設施很新淨，晚上睡覺很寧静，員工態度很好，下次會再入住凱悦品牌的逸扉酒店。
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Hilder

Stayed 1 night in Mar 2026
Verified

8/10 Good

YUK WAH

Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Hong Boon

Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Mei Po

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Seng Poon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025