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Best Western Plus The Quays Hotel Sheffield

4.0 star property

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Photo gallery for Best Western Plus The Quays Hotel Sheffield

Indoor pool
Exterior
In-room safe, desk, soundproofing, iron/ironing board
Lobby
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly

Explore the area

Map
Victoria Quays, Furnival Road, Sheffield, England, S4 7YB
  • Ponds Forge International Sports Centre
    ‪7 min walk‬
  • Crucible Theatre
    ‪10 min walk‬
  • University of Sheffield
    ‪17 min walk‬
  • Doncaster (DSA-Sheffield)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • 15.2 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking, Balcony (View)

In-room safe, desk, soundproofing, iron/ironing board

Superior Room, 1 Double Bed, Non Smoking, Balcony (View)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Super King Bed

Standard Room, 1 Super King Bed | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Super King Bed

  • 15.2 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Super King Bed, Sofa Bed

In-room safe, desk, soundproofing, iron/ironing board

Family Room, 1 Super King Bed, Sofa Bed

  • 15.2 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Twin Room, 2 Double Beds

In-room safe, desk, soundproofing, iron/ironing board

Twin Room, 2 Double Beds

  • 15.2 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 Super King Bed, Sofa Bed, Quay View

Junior Suite, 1 Super King Bed, Sofa Bed, Quay View | In-room safe, desk, soundproofing, iron/ironing board

Junior Suite, 1 Super King Bed, Sofa Bed, Quay View

  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking, Balcony (View)

In-room safe, desk, soundproofing, iron/ironing board

Superior Room, 2 Single Beds, Non Smoking, Balcony (View)

  • 15.2 sq m
  • Canal view
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior

Hampton By Hilton Sheffield

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
4.3 out of 5, Excellent, (1002)
The price is €105
for 1 room
includes taxes & fees
17 Jun - 18 Jun
Hampton By Hilton Sheffield

About this property

Best Western Plus The Quays Hotel Sheffield

Hotel with a sauna, a quick walk to Ponds Forge International Sports Centre
An indoor pool, a restaurant and a fitness centre are available at this hotel. WiFi in public areas is free. Other amenities include a sauna, self parking and a 24-hour front desk.
Best Western Plus The Quays Hotel Sheffield offers 128 accommodations with a safe and coffee/tea makers. 40-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Sheffield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus The Quays Hotel Sheffield. During your stay, you're just a quick walk from Sheffield and Tinsley Canal Trail. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a lift and a vending machine
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Ponds Forge International Sports Centre and Sheffield Hallam University
  • Pets welcome for a fee
There's a restaurant on site. Public spaces have free WiFi. Best Western Plus The Quays Hotel Sheffield offers its guests an indoor pool, a sauna, and a fitness centre. The business-friendly Best Western Plus The Quays Hotel Sheffield also features a vending machine, a front desk safe, and a lift. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Sheffield hotel.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
On-site venue – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 8 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 12 for adults and GBP 6 for children
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar in shower
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • DVR

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property will serve only breakfast during the listed restaurant renovation period. Lunch, dinner, room service, and bar operations will be unavailable during this time.

Renovations and closures

The property will be renovating from 24 February 2025 to 31 July 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12 for adults and from GBP 6 for children
  • Uncovered self-parking fee: GBP 8.00 per day
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

Property is also known as

The Quays Hotel Sheffield
Best Plus The Quays Sheffield
Best Western Plus Quays Hotel
Best Western Plus The Quays Hotel Sheffield Hotel
Best Western Plus The Quays Hotel Sheffield Sheffield
Best Western Plus The Quays Hotel Sheffield Hotel Sheffield

Best Western Plus The Quays Hotel Sheffield Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 269 out of 623 reviews
Rating 8 - Good. 202 out of 623 reviews
Rating 6 - Okay. 90 out of 623 reviews
Rating 4 - Poor. 35 out of 623 reviews
Rating 2 - Terrible. 27 out of 623 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Stayed 1 night in Nov 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Marc

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
Check in was slow and seemed abit disorganised, room was newly refurbished and fresh but shower didn’t drain, woman on Saturday morning gave us a different room key to have a shower in as by the time the shower was up to temp the shower tray was brimming. And 9:30am on Saturday a drilling noise could be heard in the corridors and rooms, I know they was having renovation as was made aware be so can’t complain.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Quality hotel

Great stay for 1 night. Easy to find and parking for £8. Walk into town is easy. Bed comfortable and room modern and clean. Would recommend
Stayed 1 night in Feb 2025

10/10 Excellent

amanda

Stayed 1 night in Nov 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yorkshires swimming comp

Love the hotel stayed a few times. Stay here for swim comps
Stayed 1 night in Feb 2025

6/10 Okay

Mathew

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice room poor food

Room was fantastic and recently refurbed. Meal was terrible both in quality and service. Breakfast wuality equally poor
Stayed 1 night in Feb 2025

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Recent rooms refurbishment has been carried out to a very good standard. Rooms are a good size, clean and comfortable. Hotel is in easy walking distance of the city centre.
Stayed 2 nights in Feb 2025

10/10 Excellent

Barney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Emmanuel

Travelled with family
Just the noise from the builders wasn’t good at 6.51am apart from that it was ok.
Stayed 2 nights in Feb 2025

10/10 Excellent

Shennie

Stayed 2 nights in Feb 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Shirley

Travelled with group

Friendly staff, but blocked shower

Staff were friendly, bed was comfortable, the room was quiet and breakfast was excellent. Parking was easy and location central. However there were a few issues that reduced my overall comfort and enjoyment. Firstly, there was no big, central light, just dim lamps. In this half-light, the room appeared clean but then we found litter from a previous guest in a drawer. But the worst thing was the shower, which was obviously blocked and flooded our bathroom. Staff said it was a ‘big job’ to remove the shower plug cover to clear any blockage and offered us a room change instead! Why would a hotel have difficult to remove/clean shower plugs? This made me question how thorough the daily clean must be. We declined the room change as we were leaving the next day. The pool was nice, but the steam room was grotty and in need of an update. I expect better than this for the price.
Stayed 1 night in Feb 2025

8/10 Good

Darryn

Business traveller
Liked: Staff & service, room comfort

A good option if you are staying in Sheffield

Good hotel and leisure facilities a bonus.
Stayed 3 nights in Feb 2025

8/10 Good

Sean

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Jeet

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice new rooms, lighting too low, lovely gym

The rooms are lovely after the refurb. However I found the lighting very low. There was no main light. They're trying to create a mood lighting room. I would have liked the option for a main light. No AC! The electric heater was too small for the large room. The gym looks brand new. Well equipped and a good place to train. The pool and steam room have seen better days. The food menu seemed a little pricey to me. Overall, nice improvements and I would stay again at the right price.
Stayed 1 night in Feb 2025

8/10 Good

G

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel choice for Sheffield centre

Very nice overnight stay. Quick check in, friendly staff member. When the room I was allocated wasn't the same as the one booked it was changed quickly and efficiently, again friendly helpful staff. Room itself was spacious, great bathroom. Main lighting could be improved. Leisure facilities great and glad we used them. Very nice gym, pool also a good space. Showers in need of an update. Only negative of the stay was how loud the lift arrival noise was, could be heard inside our room and we were five doors down the corridor.
Stayed 1 night in Feb 2025

6/10 Okay

Lynsey

Liked: Property conditions & facilities
Disliked: Room comfort

Im cold

Stayed 1 night in Jan 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sheffield

Great stay hotel in a good location on the Quays. Staff very helpful and welcoming.
Stayed 1 night in Jan 2025

8/10 Good

Clare

Stayed 1 night in Jan 2025

10/10 Excellent

Freddie

Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Stayed 4 nights in Dec 2024

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Howard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 2 nights in Dec 2024