Luohu

2.5 star property

Choose dates to view prices

Photo gallery for Luohu

Exterior
Lobby
Premium bedding, down duvets, in-room safe, blackout curtains
Premium bedding, down duvets, in-room safe, blackout curtains
Meeting facility

Reviews

6.8 out of 10

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
Nanhu Road, 3012, Shenzhen, Guangdong
  • Place, Dongmen Pedestrian Street
    ‪10 min walk‬
  • Place, The MixC Shopping Mall
    ‪19 min walk‬
  • Place, Luohu Port
    ‪6 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪29 min drive‬

Room options

Standard Room, 1 Queen Bed

  • City view
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room, 2 Single Beds

  • City view
  • 29 sq m
  • Sleeps 3
  • 2 Single Beds

Superior Room, 1 King Bed

  • City view
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room, 2 Single Beds

  • City view
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Room, 1 King Bed

  • City view
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Standard Twin Room, 2 Single Beds

  • City view
  • 29 sq m
  • Sleeps 3
  • 2 Single Beds

Japanese Deluxe Room

  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Suite

  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Executive Room

  • Sleeps 2
  • 1 Single Bed

Similar properties

About this property

Luohu

Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Additionally, a sauna, a conference centre and a coffee shop/cafe are on-site.
Air-conditioned accommodation at Luohu offers a safe and free newspapers. Rooms open to lanais. Beds feature down duvets and premium bedding. Digital televisions are provided. Full-sized fridge/freezers and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead.

This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). In-room massages and an iron/ironing board can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Luohu, you're connected to a shopping centre and just a quick walk from Dongmen Pedestrian Street. Enjoy features like a restaurant, a bar and a coffee shop/cafe.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Breakfast is offered for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a sauna
  • 8 minutes by foot from Dongmen Pedestrian Street and a 4-minute drive from Luohu Port
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 1722 square feet (160 square metres) and includes a conference centre. A sauna, tour/ticket assistance, and coffee/tea in common area are also featured at Luohu. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Shenzhen hotel.

ALWAYS – This restaurant serves breakfast, lunch and dinner.
Japanese Restaurant – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (surcharge)
  • Limited on-site self parking

Food and drink

  • Breakfast available for a fee: CNY 20 for adults and CNY 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • ALWAYS
  • Japanese Restaurant

Things to do

  • Sauna
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Conference centre (1,722 square foot of space)

Spa

  • In-room massages

Accessibility

  • Lift

More

  • 1 building
  • 16 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Limited room service

More

  • Air conditioning
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Express check-in available

Check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: from approximately CNY 20 for adults and from CNY 20 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Holiday Inn Express Luohu Shenzhen Hotel Shenzhen
Holiday Inn Express Shenzhen
Holiday Inn Shenzhen
Luohu Hotel
Luohu Shenzhen
Luohu Hotel Shenzhen

Luohu Reviews

Reviews

6.8
Rating 10 - Excellent. 10 out of 218 reviews
Rating 8 - Good. 84 out of 218 reviews
Rating 6 - Okay. 97 out of 218 reviews
Rating 4 - Poor. 20 out of 218 reviews
Rating 2 - Terrible. 7 out of 218 reviews

6.4/10

Cleanliness

6.8/10

Staff & service

6.2/10

Property conditions & facilities

Reviews

6/10 Okay

Michael

Liked: Cleanliness, staff & service

weak wifi signal.

good enough for the money.
Stayed 1 night in Jun 2017

6/10 Okay

Linwood S.

????

did not get to stay, many customs issues ,did not know had check point in hong kong also that was my stop first then I miss my flight and hotel did not honor my file for next day say don't have record and the office don't speak good English. so from hk to Shenzhen need customs again I thought all was same . I'm still stuck in hong kong with out a guide as of feb, 14th to get to Shenzhen china , but thanks

10/10 Excellent

Mario, Venice. Florida. USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel in the great Shenzhen !!!

Shenzhen is a very very great city whith two wanderfool team parks and is a technological city !!

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities

8/10 Good

Goutam, Ottawa

Liked: Cleanliness, staff & service

Good hotel downtown Louhu

Stayed one night. Value for money.

6/10 Okay

Tom, Miami

Liked: Cleanliness

Expected a bit more

I chose this hotel because of it's location, and the fact that it had a breakfast. The location is good, the green line metro is close by, and the pedestrian district is a short walk away. The room was ample size to sleep in, not more, not less. We had to change rooms after 3 days, since the ceiling starter leaking water in the bathroom. They got us a new room in no time. Tried to get a room upgrade, but we didn't get it ;-) The room was clean, and didn't smell of smoke at all. The view is onto the street, which is bit loud, as you have cars honking all day-night. But you have that everywhere in China, so that's not the hotels fault :-) The breakfast is not a Western breakfast, it's Chinese. Don't expect any breakfast items you would find in the West. This was a big hotel, so I thought they would have a gym, but no. Nobody at the hotel spoke English, which was weird considering that hotels are tourist destinations after all...

8/10 Good

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

traveller, HK

Disliked: Cleanliness, property conditions & facilities, room comfort

Only good thing is location

Rundown, room smells moldy, very old decoration. Terrible breakfast Staff attitude good, location good, close to everything.

8/10 Good

Geneive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

The staff was friendly and had a comfortable stay

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located hotel near activity and transport

Enjoyed Shenzhen, its history and attractions including Shamian Island, and proximate access to Hong Kong

8/10 Good

Fung

Liked: Cleanliness, room comfort

8/10 Good

Catt, Shenzhen

Liked: Cleanliness, staff & service, room comfort

Worn but comfortable

Great neighborhood. Hotel is worn, but comfortable by China standards. Staff is friendly and helpful. Always someone on duty that speaks English. Breakfast is not worth the effort or time . . .there are a lot of better places near by. WiFi is free but signal is weak so if you are counting on WiFi to work you may not want to stay here. The price was at the top end of too much for what you get.

8/10 Good

Nguyen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Chun Fat, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good spot to go shopping Convenient transportation

8/10 Good

Fisherman susan

Liked: Staff & service, room comfort

Passing through revised

I gave a review last night but I was mixed up with another hotel I stayed at, this hotel is not walking distance to the railroad station.

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Read above. Never again there.

The whole experience was really bad, the only thing good is the location near the Pedestrian Street, other than that it was a nightmare. The service is really bad, very rude, almost like if they didnt want you there. Matter of fact, it should say ONLY CHINESE ARE WELCOME. The bathroom was not working properly, told them and nothing was done. The breakfast, was empty only a potato, and one boiled egg. One dead cockroach near the buffet area. Told them, they say to bad, nothing can be done, Almost sarcastic, call the manager and he pretended not to understand english. Very obvious that the service and standards are way bellow to the ones you can expect in some places in deep Africa, not in Shenzhen. Anyways, never again, not even for FREE, it can spoiled the mood of the getway with the family.

2/10 Terrible

Benjamin, New York

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Do not book on this hotel

Front desk start service is very bad there breakfast is very poor even though is included on room but food is poor and not enough and restaurants staff is very very poor

8/10 Good

Suk Oi, Auckland, New Zealand

Liked: Cleanliness, staff & service, room comfort

convenience location with great price

It is well located, very convenient for shopping, and easy to get taxi.

8/10 Good

Verified traveller

Liked: Staff & service

Not for honeymooners -

Usual chinese grotty carpets, Large room, helpful friendly cleaner. Bathroom has the huge interior window so awkward if need the bathroom in night and forget to close blinds first. Use Guamo MTR then up thru swanky Kingsglory mall exit at Rimowa shop and its oppo fire station. Breakfast for the fearless but u can get some hard boiled eggs. Its OK.

6/10 Okay

KEE, Singapore

Liked: Staff & service, room comfort
Disliked: Cleanliness

A okay hotel in a good location

Location is great, 5 min walk to tourism hotspot. Hotel design looks classic, room space is decent. The cleariness of the toilet is alittle off and air vent does smells abit but i get used to it after awhile.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

nice area close town

but not clean in the room , the restaurant not bad .

8/10 Good

Thomas, South Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really good hotel, good location, very reasonably priced.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived very late at night (in the morning). Staff was very helpful, and everything was clean and in nice condition.

8/10 Good

Jrp, Aus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service but Appalling breakfast

Overall the hotel is good. Rooms are comfortable. 14th floor is where I experienced better rooms. Internet access OK. Appalling breakfast.

8/10 Good

Jrp, Adelaide. Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Third stay at hotel. Location within walking distance to eateries, shopping, movies day and night markets, supermarket and metro. Room was comfortable and serviced well. Chinese style breakfast just OK and could be lot better if food kept warm. Coffee and tea also cold. Generally good hotel.