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Holiday Inn London - Shepperton by IHG

4.0 star property

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Photo gallery for Holiday Inn London - Shepperton by IHG

Bar (on property)
Exterior
Indoor pool
Suite, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Felix Lane, Shepperton, England, TW17 8NP
  • Place, Thames River
    ‪3 min walk‬
  • Place, Shepperton Marina
    ‪4 min walk‬
  • Place, Thames Path
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪25 min drive‬

Room options

View all photos for Premium Room

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds

9.2 out of 10
Wonderful
(9 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed

9.2 out of 10
Wonderful
(31 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room, 1 Double Bed

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 Double Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room, 1 Double Bed with Sofa bed

7.2 out of 10
Good
(20 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Holiday Inn London - Shepperton by IHG

Along with an indoor pool, this hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a conference centre are on-site.
Holiday Inn London - Shepperton by IHG offers 184 air-conditioned accommodations with a safe and coffee/tea makers. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Shepperton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn London - Shepperton by IHG. During your stay, you're just a quick walk from Thames River. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute walk from Thames River and 11 minutes by car from Hampton Court Palace
As a guest of Holiday Inn London - Shepperton by IHG, you'll find an indoor pool, a hot tub, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 2691 square feet (250 square metres) and includes a conference centre. A terrace, multilingual staff, and a garden are also featured at the business-friendly Holiday Inn London - Shepperton by IHG. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Shepperton hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
In The Wings – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 8 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • In The Wings

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (2,691 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Hardwood flooring in public areas
  • Lift
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from February 13 2026 to March 30 2026 (dates subject to change):
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16.95 per person
  • Self-parking fee: GBP 8 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:30 AM to 9:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Holiday Inn London Hotel Shepperton
Holiday Inn London Shepperton
Holiday Inn Shepperton
Holiday Inn Shepperton London
London Shepperton
London Shepperton Holiday Inn
Shepperton Holiday Inn
Shepperton London
Holiday Inn London-Shepperton Hotel Shepperton
Holiday Inn London Shepperton Hotel
Holiday London Shepperton
London Shepperton By Ihg
Holiday Inn London Shepperton
Holiday Inn London Shepperton an IHG Hotel
Holiday Inn London - Shepperton by IHG Hotel
Holiday Inn London - Shepperton by IHG Shepperton
Holiday Inn London - Shepperton by IHG Hotel Shepperton

Holiday Inn London - Shepperton by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 425 out of 967 reviews
Rating 8 - Good. 292 out of 967 reviews
Rating 6 - Okay. 142 out of 967 reviews
Rating 4 - Poor. 65 out of 967 reviews
Rating 2 - Terrible. 43 out of 967 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Phil

Travelled with family
Liked: Cleanliness, staff & service, amenities
Superb check in, extras and a refurbishments to the hotel resulted in an excellent stay that I would highly recommend to anyone staying in the area or looking to commute into London
Stayed 1 night in Dec 2025

10/10 Excellent

Lawrence

Stayed 1 night in Dec 2025

10/10 Excellent

Antony

Stayed 1 night in Dec 2025

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities
Very friendly helpful staff. Room was spotless and spacious. Loved the heated floor in the bathroom. Lovely breakfast and good choice of foods. Very nice stay thank you.
Stayed 1 night in Dec 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Reliably good!
Stayed 1 night in Dec 2025

2/10 Terrible

Paul

Travelled with family
No thanks
Stayed 2 nights in Nov 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff
Stayed 1 night in Nov 2025

10/10 Excellent

Suresh

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service from staff
Stayed 2 nights in Nov 2025

6/10 Okay

Luke

Slow chek
Stayed 1 night in Nov 2025

10/10 Excellent

Teresia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good variety of breakfast.
Stayed 2 nights in Nov 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, very good breakfast. Excellent staff on reception.
Stayed 1 night in Nov 2025

10/10 Excellent

Janean, Aldershot

Liked: Cleanliness, amenities, property conditions & facilities
We had a great time, from the spacious, clean room, food & the friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Staff, amenities, clean room
Stayed 1 night in Sep 2025

8/10 Good

John

Very slow check in. Maid told me to check out was 10am not 11am which was frustrating
Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. We will return next year
Stayed 2 nights in Nov 2025

10/10 Excellent

Janean, Aldershot

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, spacious & clean room.
Stayed 2 nights in Nov 2025

10/10 Excellent

Joanne

Stayed 1 night in Nov 2025

2/10 Terrible

Jonathan

Liked: Cleanliness
Loud banging of doors, people talking loudly in the corridors, running in the corridors. This went on all night long. We called the reception but nothing was done. Hardly any sleep all night.
Stayed 1 night in Nov 2025

10/10 Excellent

Scott

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Great value. Good food , nice room. Would stay again.
Stayed 1 night in Nov 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent stay in Shepperton, for a work trip. Celine was great during check in and check out, making us feel very welcome and showing our kids the play area in the lobby. A great selection and quality at breakfast, where Julie was a great server.
Stayed 1 night in Nov 2025

8/10 Good

Walter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great from the staff to the food …..will stay again .
Stayed 1 night in Nov 2025

10/10 Excellent

Tara

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very helpful and friendly staff. Great lounge and bar area.
Stayed 1 night in Nov 2025

10/10 Excellent

Lawrence

Stayed 1 night in Jul 2025

2/10 Terrible

davey

Stayed 1 night in Aug 2025

6/10 Okay

Steve

Stayed 1 night in Oct 2025

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