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Smile Hotel Shiogama

3.0 star property

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Photo gallery for Smile Hotel Shiogama

A buffet setup with various food items and cooking appliances.
A hotel room with a bed, a wall-mounted thermostat, and a phone.
A hallway with carpeted floors, white walls, and windows.
A hotel reception desk with a wooden panel background, a black marble counter, and a clear plastic barrier.
A multi-story hotel with a sign reading "Smile Hotel" and Japanese text. It has a modern design with balconies on the left side and multiple windows.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
18-31 Shintomicho, Shiogama, Miyagi, 985-0022
  • Place, Nakanoshima Park
    ‪6 min walk‬
  • Place, Urakasumi Sake Brewery
    ‪11 min walk‬
  • Place, Marubun Matsushima Steamship
    ‪11 min walk‬
  • Airport, Sendai (SDJ)
    ‪30 min drive‬

Room options

View all photos for Single Room, Non Smoking

A hotel room with a bed, a desk, a television, and a window with blinds.

Single Room, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Single Room, Smoking

A hotel room with a bed, a desk, a television, and a window with blinds.

Single Room, Smoking

7.6 out of 10
Good
(5 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Double Room, Non Smoking

A hotel room with a bed, a desk, a chair, a wall-mounted heater, and a door.

Double Room, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, Smoking

A hotel room with a bed, a desk, a chair, a wall-mounted heater, and a door.

Double Room, Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking

A hotel room with two beds, a television, and a window.

Twin Room, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room, Smoking

A hotel room with two beds, a television, and a window.

Twin Room, Smoking

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room

A hotel room with a bed, bedside table, lamp, and a chair.

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Room

A hotel room with a bed, bedside table, lamp, and a chair.

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Room

A small, single-bed room with a desk, a television, a window with a blind, and a framed picture on the wall.

Room

  • Sleeps 3
  • Free Wi-Fi

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About this property

Smile Hotel Shiogama

Dry cleaning, laundry facilities and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Smile Hotel Shiogama offers 107 air-conditioned accommodations with complimentary bathrobes and complimentary slippers. Beds feature down duvets. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, bidets and hairdryers.

This Shiogama hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and fridges can be requested.

During your stay at Smile Hotel Shiogama, you're just a quick walk from Nakanoshima Park. Enjoy features like free WiFi in public areas and free self-parking, plus breakfast (surcharge).
  • Free WiFi
  • Free self-parking
  • Japanese breakfast served daily for a fee
  • Amenities include laundry facilities, a lift and a vending machine
  • 6 minutes by car from Mitsui Outlet Park Sendaiko and 7 minutes from Sendai Umino-Mori Aquarium
As a guest of Smile Hotel Shiogama, you'll find a vending machine, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi. Free self parking is available.
For a fee, guests can enjoy a Japanese breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1 mile
  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily Japanese breakfast available 6:30 AM to 9:30 AM for a fee: JPY 900 per person

Family friendly

  • Laundry facilities
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Freezer
  • Refrigerator on request

More

  • Air conditioning
  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 20

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: from approximately JPY 900 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: PayPay, Merpay and LINE Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smile Shiogama
Smile Hotel Shiogama Japan - Miyagi
Smile Hotel Shiogama Hotel
Smile Hotel Shiogama Shiogama
Smile Hotel Shiogama Hotel Shiogama

Smile Hotel Shiogama Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 20 out of 101 reviews
Rating 8 - Good. 47 out of 101 reviews
Rating 6 - Okay. 24 out of 101 reviews
Rating 4 - Poor. 8 out of 101 reviews
Rating 2 - Terrible. 1 out of 101 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t purchase breakfast here because I wanted to do something different some of 5 days and the only option to include breakfast was 5 days or zero on Expedia
Stayed 5 nights in Feb 2026
Verified review

4/10 Poor

メイコ

Liked: Cleanliness
Disliked: Amenities
朝食予約してましたが、うっかり時間が過ぎて、9時半になり食べれなくでがっかり😥でした。速く起きてたのにうっかり、時間よく考えてないとと反省でした。
Stayed 1 night in Apr 2026
Verified review

8/10 Good

しげたか

朝食は大変美味しかった。スタッフは親切でした。暖房は快適でした。浴室の換気扇が弱かった。
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

ATSUSHI

Liked: Cleanliness
客室の清潔さやモーニングビュッフェの内容は良かったです。 スタッフの方の説明も簡潔で分かりやすかった。 自販機が故障してて使用出来ませんでしたが、直ぐ隣がコンビニだったので特に困りもしませんでした。
モーニングビュッフェ
モーニングビュッフェ
部屋飲み
ホテル外観と隣のコンビニ
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

美智子

Disliked: Cleanliness
浴室が臭すぎて、ハイターを買ってきて掃除しました
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Naomi

Liked: Cleanliness, property conditions & facilities
客室なども綺麗で気持ちよく利用できました。
Stayed 1 night in Feb 2026
Verified review

8/10 Good

学

客室は清潔で及第点。しかしアメニティーが翌朝にはフロントから無くなっていたそうです。私は事前に準備する派なので問題ありませんが。　また、食事する場所も近辺にありロケーションも良い様です。
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

YOICHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
近くに色々あり困らない
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Hitoshi

Disliked: Cleanliness, amenities, property conditions & facilities
施設が古く、汚れが目立つ。うっすらカビ臭いにおいがする。
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

MEGUMI

Disliked: Cleanliness, amenities, property conditions & facilities
フロントの方の対応はよかったです。 ただ部屋の設備が古く、エアコンが稼働するのに時間がかかるし、お風呂のシャンプーディスペンサーを外した残りのプラスチックの中にカビがびっしり。これは多少お金かかっても、取り外して掃除した方が良いかと。 最後に朝食会場の女性。 こちらが食べ物を取りたいのに、終始並べ替えや片付けに夢中で目の前で邪魔だし、食べてる近くで物音大きく立てて片付けしてうるさいし、もう少し落ち着いて静かにできないのかと思った。 そもそもまだ終了1時間前なのに、取ってる傍から並べ替えやら食事寄せたり、早く終わらせて帰りたいオーラがすごい。本当に落ち着かない人だと思う。 ゆっくりできる食事会場の雰囲気を考えて欲しいです。
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

立利

Liked: Cleanliness, amenities
前より朝御飯のランクが下がりました それ以外は泊まる方が良いと思うランクです
Stayed 1 night in Nov 2025
Verified review

8/10 Good

ちえ

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
セミダブル喫煙ルーム宿泊。隣にセブンがあったり、歩いて行かれる範囲に美味しいお寿司屋さん等もあったりし、素泊りにちょうど良いです。
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Yukie

Disliked: Amenities
スタッフさんには、駅からの道順など丁寧に対応していただきました。ありがとうございました。 朝食 お値段がリーズナブルでとても有り難かったです。スクランブルエッグをもう少し考えていただけたらよいのかなと、連れと2人の意見ですm(_ _;)m
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

てるゆき

Disliked: Amenities
急にも関わらずご縁あって宿泊させていただきました。ありがとうございました。 残念ですがバスルームが非常にカビ臭かったです。
Stayed 1 night in Nov 2025
Verified review

8/10 Good

学夫

Liked: Cleanliness, staff & service
禁煙室が一杯で喫煙室でした。フロアー全体がたばこ臭くて残念でした。 近くの店：7-11、居酒屋（地の海の幸）がありました。 スタッフ：良好でした。
Stayed 1 night in Oct 2025
Verified review

8/10 Good

タツヤ

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
客室は明かりが暗くて調節ができなかった
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

さとし

シャワーノブに長い髪の毛が付いていた、 清掃後の確認を願う
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Yoshiki

Disliked: Cleanliness, amenities, property conditions & facilities
残念ながら館内中カビ臭かった。おそらくシャワーの蛇口が閉まりきらず常にお湯がたらたらと出ている状態だったようで窓も結露がすごかった。なんでスタッフが気が付かないのかとても残念。
Stayed 1 night in Oct 2025
Verified review

8/10 Good

大田

Liked: Cleanliness, property conditions & facilities, room comfort
バスルームが広く、お風呂が快適でした。 コンビニが近くて便利。
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Kiyohiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
夕食に近くの居酒屋と思ったが飲食店が何もなかった？！唯一隣に某7があり一人宴会食材で旅情演出これも一人旅かな 笑顔？✌️
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Michiru

Liked: Cleanliness, property conditions & facilities
周辺の建物の多さと客室の数にしては とても静かです 宿泊費を抑えて観光を楽しむには 良いと思います
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

HIROTAKA

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
水回りは綺麗ではないがそれ以外は良い
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

hisashi

ゆっくり寝れた
Stayed 1 night in Aug 2025
Verified review

8/10 Good

NAO

Liked: Staff & service
Disliked: Property conditions & facilities
接客、サービスは普通に良かったです。ホテルの部屋の鍵を差しておかないと電気が全て落ちてしまうようで、少し出掛けると部屋がすぐ暑くなってしまうのがマイナスな点位でした。
Stayed 1 night in Aug 2025
Verified review

8/10 Good

MASANORI

Liked: Staff & service, property conditions & facilities
家族が友達と行きました。
Stayed 1 night in Jul 2025