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AMATAO Tropical Residence

4.0 star property

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View from property
Children’s play area – outdoor
Interior
1 bedroom, minibar, in-room safe, desk
1 bedroom, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Breakfast available
  • Pool
  • Bar
  • Room service
  • Spa

Explore the area

Map
Svay Prey Village Road, Siem Reap, Siem Reap, 17000
  • Old Market Area
    ‪4 min drive‬
  • Pub Street
    ‪4 min drive‬
  • Angkor Night Market
    ‪5 min drive‬
  • Siem Reap Angkor Intl. Airport (SAI)
    ‪59 min drive‬

Room options

View all photos for Suite

1 bedroom, minibar, in-room safe, desk

Suite

  • 100 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Oasis Retreat

1 bedroom, minibar, in-room safe, desk

Oasis Retreat

  • 300 sq m
  • Sleeps 10
  • 3 Double Beds and 2 Single Beds

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, desk

Junior Suite

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Cottage

1 bedroom, minibar, in-room safe, desk

Family Cottage

  • 100 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Family Villa

1 bedroom, minibar, in-room safe, desk

Family Villa

  • 140 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

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About this property

AMATAO Tropical Residence

Family-friendly hotel with winery and free airport shuttle
Along with an attached winery, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
AMATAO Tropical Residence offers 4 air-conditioned accommodations with private pools and Hot tubs. Rooms open to balconies or patios. This accommodation offers separate dining areas. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges, coffee/tea makers and minibars. Bathrooms include a separate bath and shower with in-room jetted baths, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Siem Reap hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include facials, body scrubs and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.
During your stay at AMATAO Tropical Residence, you'll be within walking distance of SATCHA Handicrafts Center. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes helicopter/aeroplane tours, bicycles to rent and mountain biking
  • Just a 4-minute drive from Pub Street and a few minutes from Angkor Night Market
  • Free airport and local-area shuttle service
A winery is on site. AMATAO Tropical Residence offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Spa services, a library, and a terrace are also featured at the family-friendly AMATAO Tropical Residence. A roundtrip airport shuttle (available 24 hours) and An area shuttle are free. Self parking is free.

This 4-star Siem Reap hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6 AM to 11 AM.
On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Late-night fare is available from room service (during limited hours).

Languages

English, French, Japanese, Khmer

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free area shuttle
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 6 AM to 11 AM for a fee: USD 18 for adults and USD 18 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Children's pool
  • Helicopter/aeroplane tours
  • Horseback riding/rentals
  • Library
  • Mountain biking
  • Outdoor pool
  • Playground
  • TV in common areas
  • Winery

Family friendly

  • Children's pool
  • Cot (surcharge)
  • Free area shuttle
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Private pool
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa treatment rooms

More

  • Built in 2009
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • Private pool

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 40 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 18.00 for adults and from USD 18.00 for children
  • Crib (infant bed) fee: USD 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

AMATAO Tropical Residence Hotel Siem Reap
AMATAO Tropical Residence Hotel
AMATAO Tropical Residence Siem Reap
AMATAO Tropical Resince Hotel
Amatao Tropical Siem Reap
AMATAO Tropical Residence Hotel
AMATAO Tropical Residence Siem Reap
AMATAO Tropical Residence Hotel Siem Reap

AMATAO Tropical Residence Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

8.8/10

Cleanliness

10/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Off the beateb path in Siem Reap

In an area overrun by mass tourism, it was an intimate and very enjoyable experience, combining the best of Cambodian hospitality, Japanese grace and attention to detail as well as French style. Amatao is in a completely rural setting, well away from the crowds of Siem Reap, but within easy striking distance of the Angkor complex and the airport. This is actually a tiny compound of a few guest cabins but with all modern conveniences, very well decorated and offering excellent food. The owner-manager, Naomi-san, is a charming Japanese lady who ensures that everything works well and also doubles as chef. When I was asked what my preferences were for breakfasts and dinners, I asked if they could be "Omakase" and at each meal I was presented with an amazing variety of dishes, each expertly prepared, beautifully presented and served with gentle Cambodian grace.

10/10 Excellent

Susanne, Shanghai, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home in Cambodia

The staff went out of their way to accommodate us. Business teleconferences at all hours of the day and night plus ensuring that the rest of the time the family had the tours, dinners, guides required to explore Siem Reap

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

オーナーさんやスタッフの方はとても素晴らしく、サービスは凄く良いホテルですが・・・

サービスはとても素晴らしいです！ ただ、設備はちょっと古いようです。 特に、写真を見てとても楽しみにしていたバスタブで ・バスタブにお湯を張るとその後のシャワーはとてもぬるくなる （タンクに溜まった200リットルのお湯がなくなるとぬるくなる設備です） ・お湯が黄色い （水道管かどこか分かりませんが、内部が錆びついているようで金属臭がするのと、見た目にも金属の錆があるのが分かります） ・ジェットバスを使用中に故障したらしく、ジェットバスを停止できなくなった （これにより一晩中ジェットバスを付けるハメになり、ジェットバスを付けていると異様な早さでお湯が蒸発していき、数時間毎に起きてお湯を足しに行かないとお湯がジェットの勢いでバスタブから飛び出して周辺がびちゃびちゃに濡れて物凄い騒音を出すようになった） という事があり、これは大変ショックでした。 特に3つ目の現象には大事な睡眠を阻害されてしまい、とても辛かったです。 また、部屋を歩いている時に二度も蜂を踏みました。 一度目は既に死んでいる蜂を踏んづけただけなのですが、二度目はまだ生きてる状態で踏んでしまったため、足の裏を刺されてしまいました。 痛みは時間経過とともに増していき、数日後のアンコールワットを含む遺跡巡りのツアーはとても歩きづらく、かばって歩いていたら疲れてしまい、半分以上は車で待機するハメになってしまいました。 今まで5年間くらいで200泊以上してきましたが、部屋に蜂がいたことは初めてでした。
Stayed 2 nights in Oct 2018