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New Riverside Hotel

5.0 star property

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Photo gallery for New Riverside Hotel

Outdoor pool, pool umbrellas, pool loungers
Daily buffet breakfast (USD 5 per person)
Garden
Exterior
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
7 Makara Road, Chonlong Village, Sala Kamreuk Commune, Siem Reap, Siem Reap, 1751
  • Place, Apsara Theatre
    ‪4 min drive‬
  • Place, Pub Street
    ‪4 min drive‬
  • Place, Old Market Area
    ‪4 min drive‬
  • Airport, Siem Reap Angkor Intl. Airport (SAI)
    ‪54 min drive‬

Room options

View all photos for Superior Double Room with balcony-free pick up

Superior Double Room with balcony-free pick up | 1 bedroom, pillow-top beds, minibar, in-room safe

Superior Double Room with balcony-free pick up

  • 37 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room with balcony-free pick up

Deluxe Double Room with balcony-free pick up | 1 bedroom, pillow-top beds, minibar, in-room safe

Deluxe Double Room with balcony-free pick up

  • 37 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Triple Room with balcony-free pick up

Superior Triple Room with balcony-free pick up | 1 bedroom, pillow-top beds, minibar, in-room safe

Superior Triple Room with balcony-free pick up

  • 37 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Twin Room with balcony-free pick up

Superior Twin Room with balcony-free pick up | 1 bedroom, pillow-top beds, minibar, in-room safe

Superior Twin Room with balcony-free pick up

  • 42 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room with balcony-free pick up

Deluxe Twin Room with balcony-free pick up | 1 bedroom, pillow-top beds, minibar, in-room safe

Deluxe Twin Room with balcony-free pick up

  • 37 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Family Room with balcony-free pick up

Deluxe Family Room with balcony-free pick up | 1 bedroom, pillow-top beds, minibar, in-room safe

Deluxe Family Room with balcony-free pick up

  • 42 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

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About this property

New Riverside Hotel

This hotel features a full-service spa, an outdoor pool and a restaurant. Free WiFi in public areas is provided, as well as free valet parking, free airport pick-up and a free shopping centre shuttle. Other amenities include 2 bars/lounges, a health club and a poolside bar.
New Riverside Hotel offers 62 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

Children aged under 11 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Sambatt Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 2 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.

During your stay at New Riverside Hotel, you'll be within walking distance of Apsara Theatre. You'll find features such as free WiFi in public areas, free valet parking and free airport pick-up service.
  • Free WiFi and wired Internet
  • Free valet parking, self-parking and Motorhome/coach/lorry parking
  • Enjoy international cuisine and garden views while dining at New Riverside Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with reflexology, Thai massages or aromatherapy at Sambatt Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, bicycles to rent and horse riding/rentals
  • Just a 2-minute drive from Apsara Theatre and a few minutes from Pub Street
  • Free airport pick-up, local-area and ferry terminal shuttle service
New Riverside Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, along with 2 coffee shops/cafes. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, a meeting room, and limo/town car service. A children's pool, spa services, and a library are also featured at the luxury New Riverside Hotel. You'll have access to the health club at a partner property. An area shuttle within 1 km and A free shuttle from the airport to the hotel (available on request) are free. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Siem Reap hotel.

The hotel hosts a free manager's reception daily.
New Riverside Restaurant – Overlooking the pool and garden, this bar specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered. Open 24 hours. Reservations are required.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Free airport pick-up shuttle from 6:30 AM to 9:30 AM on request
  • Airport shuttle available during limited hours
  • Free area shuttle up to 1 km
  • Free ferry terminal shuttle
  • Free shopping centre shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: USD 5 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • New Riverside Restaurant

Things to do

  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Health club
  • Horseback riding/rentals
  • Library
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Children's pool
  • Free area shuttle
  • Free babysitting
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 2014
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Express check-in available
Minimum check-in age - 15

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 5 per person
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
New Riverside Hotel offers transfers from the airport. Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

New Riverside
New Riverside Hotel
New Riverside Hotel Siem Reap
New Riverside Siem Reap
New Riverside Hotel Hotel
New Riverside Hotel Siem Reap
New Riverside Hotel Hotel Siem Reap

New Riverside Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 2 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

8.0/10

Cleanliness

9.4/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Stayed 6 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zentral gelegen, tolles Hotelteam. Alle Mitarbeiter sind sehr hilfsbereit.
Stayed 4 nights in Nov 2018

8/10 Good

Ben, Belgie

Liked: Staff & service

Goede Prijs kwaliteit verhouding.

Hotel redelijk van prijs, net weg van alle drukte van het centrum en toch nog vlakbij om er makkelijk naar toe te gaan. Hotel heeft ook gratis vervoer (Tuk Tuk) naar centrum, pub straat etc. Terugweg is 1 dollar.