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Reaksmey Chanreas Hotel

3.0 star property

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Photo gallery for Reaksmey Chanreas Hotel

View from room
Indoor pool
Front of property
Balcony
Interior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
The Passage, Old Market Area, Siem Reap, 17000
  • Place, Pub Street
    ‪1 min walk‬
  • Place, Old Market Area
    ‪1 min walk‬
  • Place, Angkor Night Market
    ‪5 min walk‬
  • Airport, Siem Reap Angkor Intl. Airport (SAI)
    ‪79 min drive‬

Room options

View all photos for Superior Twin Room

Superior Twin Room | View from room

Superior Twin Room

  • City view
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room | View from room

Standard Double Room

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Royal Chanreas Suite

Royal Chanreas Suite | Minibar, in-room safe, individually decorated, desk

Royal Chanreas Suite

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

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About this property

Reaksmey Chanreas Hotel

A full-service spa, an indoor pool and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a 24-hour business centre are on-site.
Reaksmey Chanreas Hotel offers 44 air-conditioned accommodations with minibars and a safe. Each accommodation is individually decorated. Premium satellite televisions are provided. Bathrooms include slippers, designer toiletries, complimentary toiletries and hairdryers.

This Siem Reap hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Chanreas Spa. Services include massages. The spa is open daily.
Our customers tell us that they enjoy the overall property condition at Reaksmey Chanreas Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Old Market Area. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Reaksmey Chan Restaurant
  • Take a swim in the indoor pool
  • Treat yourself to massages at Chanreas Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Steps from Old Market Area and Pub Street
Reaksmey Chanreas Hotel offers its guests a full-service spa, an indoor pool, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

You'll find a 24-hour business centre on site. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Reaksmey Chanreas Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Siem Reap hotel.

Reaksmey Chan Restaurant – This restaurant specialises in international cuisine and only serves breakfast.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Reaksmey Chan Restaurant

Things to do

  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Indoor pool

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Garden
  • Terrace

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 21-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Shuttle transfer per adult: USD 30 (one-way)
  • Shuttle transfer per child: USD 30 (one-way)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Reaksmey Chanreas
Reaksmey Chanreas Hotel
Reaksmey Chanreas Hotel Siem Reap
Reaksmey Chanreas Siem Reap
Reaksmey Chanreas Hotel Hotel
Reaksmey Chanreas Hotel Siem Reap
Reaksmey Chanreas Hotel Hotel Siem Reap

Reaksmey Chanreas Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 27 out of 136 reviews
Rating 8 - Good. 59 out of 136 reviews
Rating 6 - Okay. 34 out of 136 reviews
Rating 4 - Poor. 12 out of 136 reviews
Rating 2 - Terrible. 4 out of 136 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Need to keep the lid closed on the hot food to keep it warm
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff and location

I have stayed here many times over the last 10 years and it is always fantastic. It is much better than the price would indicate. Of course it is older than the newer properties but it is quiet, clean, and the staff is so friendly and so helpful. They make you feel like family. The location is great and even though it is close to pub Street, there is very little noise as long as you’re not in the very front rooms. I am from USA and I find this hotel to be every bit as nice as your average Courtyard by Marriott, or Best Western hotel.
Stayed 2 nights in Jan 2023
Verified

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mega Noisy

If you value your sleep whilst open holiday avoid this hotel at all costs Avoid any hotel within 1km of pub street if you want to sleep TBH. Reaksmey is basic but nothing to terrible for the price. Could be cleaner, could be better service but it’s what it is, dirt cheap. If you want to party all night and sleep all day maybe it would be tolerable.
Stayed 6 nights in Jan 2023
Verified

6/10 Okay

SUMAN

Pretty much basics, bathroom was not okay. Charged me US$3 for accidentally breaking a tea cup :(
Stayed 2 nights in Jan 2024
Verified

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is very dated. It lacks modern amenities and looks far more charming in photos than in person. Noise pollution is a HUGE issue here. Music will pretty much blast loudly almost 24/7 with the cleaning crew and pool users causing the remaining portions of noise. There are no elevators, the restaurant and bars no longer operate. Staff is mediocre at best. Telephones unplugged. No microwave and a fridge that hardly works. This place is only good for convenience of its location to pub street but that’s also its major downfall and source of the bass pounding music. The moment you step outside you will be solicited endlessly. Also the “airport shuttle” is actually just a small tuk tuk. Rooms are dark and we had to immediately change rooms due to electrical issues and the power failing at our room. If this place was free, I still would not return.
Stayed 3 nights in Jun 2023
Verified

4/10 Poor

Yannick

Disliked: Staff & service, property conditions & facilities, room comfort

Plus jamais jy vais.

Séjour affreux, jai réservé 3 chambres avec grand lit pour les 3 chambres, jai confirmé une fois de plus par e-mails mais arrivée pas de grand lit disponibles il a fallut discuter longtemps et attendre. Apres impossible de dormir il y a des bar ambulant juste devant hotel qui arrête la musique a 6 heures du matin ......... La chambre de ma mere sentez tres mauvais, eau usées
Stayed 2 nights in Mar 2024
Verified

6/10 Okay

Kanjiro

Disliked: Cleanliness, amenities, property conditions & facilities
セキュリティーボックスが使えない。 シャワーのお湯が出ない。 徒歩で中心地まで遠い。パブストリートまではトゥクトゥクで1ドル 泊まるだけなら値段が安いのであり。 次は泊まらない。
Stayed 3 nights in Dec 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Economical yet clean, friendly, convenient

I was impressed, upon check-in, that I was offered an alternative room, to move to a room toward the rear of the building, to avoid all-night noise from nearby Pub Street. I love the convenience of the location. Cleanliness was great. Staff were friendly and accommodating. I will book here again when I return to Siem Reap.
Stayed 3 nights in Feb 2022
Verified

6/10 Okay

miwa

Disliked: Staff & service

立地のみにこだわる人に

立地はど真ん中、その代わり夜中もうるさい。一日目は部屋にヤモリが出た。
Stayed 2 nights in Feb 2020
Verified

6/10 Okay

Jill

Liked: Room comfort
The hotel is close enough to walking street but our room was very quiet. I think they had an issue with roaches in the bathroom drain in our room and I had to bug spray. Lovely hotel and pool. Reception staff were ok
Stayed 2 nights in Jan 2020
Verified

6/10 Okay

JAPAN

Liked: Cleanliness, staff & service
パブストリートそばということで選択しました。年末のカウントダウンやらすぐそばのクラブの音楽が深夜まで爆音となり部屋にまで伝わってきます。部屋は値段相応で清潔感はあります。コンセントも変換プラグなしで日本のコンセントが使えます。シャワーは洗面台下のつまみを動かし温水をだします。（やり方がわからない初日は温水なしの水のシャワーを浴びました）水圧は弱いです。歯ブラシ、固形石鹸、シャンプーが付きます。朝食は４泊すると飽きてくるようなバイキング形式です。２日目の早朝停電になりましたが、ブレーカーが落ちただけでした。プールは入りましたが、１５メートル程度の長さです。夕方は日陰になり寒いです。
Stayed 4 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im enjoy swimming pool and hotel very near pub street
Stayed 2 nights in Jun 2019
Verified

8/10 Good

Hachi

Liked: Cleanliness, staff & service, property conditions & facilities
新しいホテルではないですが、普通に寝泊まりするだけなら問題はありません。 ただシャワーの水圧が弱く、温度もあまり上がらず慣れるまではぬるく感じます。 スタッフさん達も凄く親切で、繁華街からも近く立地は最高です。 ただすぐ近くがパプストリートなので朝4時過ぎまでは大きめな音楽が聞こえて来ます。 音楽、クラブ好きには良いです。 また利用したいと思います。
Stayed 1 night in Nov 2019
Verified

8/10 Good

SreyPich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Was so good but it a bit noisy at night
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方がとても親切でフレンドリーに接してくださいました！ 気持ちよく滞在することができました。 エレベーターはありませんが、スタッフが手伝ってくれます。 掃除も毎日綺麗に行き届いた状態にしてくれています。 プールもとても美しく気持ちがよく、子供が足をつけられる深さの部分もあり、娘と一緒に長い時間を過ごしました。 朝食はわりと種類が多いです。毎日美味しくいただきました。 オールドマーケット、パブストリートまですぐの最高の立地です。 唯一、難点ををあげるのならば、深夜の騒音が比較的大きいことです。 私達はあまり神経質ではないので問題ありませんでしたが、気になる方は眠れないかもしれません。 3時頃まで起きていた時もずっとその時間まで音が響いていました。 それを差し置いても最高のステイになりましたので、私達はまたこちらに滞在しにきたいと思います！ 素晴らしい時間をありがとうございました。
Stayed 3 nights in Aug 2019
Verified

6/10 Okay

Eva

Liked: Cleanliness, property conditions & facilities, room comfort

It's fine.

It's right by pub Street, so loud music (and screaming cats) till 4am. When I booked, for some reason I thought the bikes were included, but they apparently are not. The room is fine, the water is hot, I didn't see anything gross like cockroaches. The pool closes at 7pm so I never got to use it. The breakfast was meh. The location is great if you want to see pub Street and old market.
Stayed 2 nights in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cleanliness of room/hotel

GOOD PLACE
Stayed 3 nights in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entirely good , but room keeper was so late to clean my room only one day .
Stayed 4 nights in May 2019
Verified

8/10 Good

John

Liked: Staff & service
USA rating 2 stars
Stayed 1 night in Apr 2019
Verified

6/10 Okay

Mikael

Liked: Staff & service

Helt ok, nära pubstreet.

Helt ok hotell nära pubstreet. Ganska lyhört och en del ljud från pubstreet på kvällarna, men inte så illa att man ligger vaken. Hotellet är billigt och som alltid så får man vad man betalar för, men helt ok ändå.
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'environnement de l'hôtel n'est pas agréable. Beaucoup de travaux en cours
Stayed 3 nights in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location pool was clean slept well
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Young Cheol

Liked: Staff & service, property conditions & facilities

GOOD TO GO ON STREET

펍스트리트가 가까워서 좋지만, 새벽5시까지 들리는 음악소리로 잠을 설칠 수 있습니다.
Stayed 2 nights in Feb 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place is right in the heart of Siem Reap nightlife, and for the price it’s pretty good. Personally I wouldn’t stay there again - I prefer something newer, bigger pool, quieter, etc. but if you want to stay right in the party street - go for it
Stayed 2 nights in Feb 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

酷かった

一週間滞在し、最初の部屋は電気がシャワーをしていたらブレーカーが落ちて真っ暗に、クレームをいいほかの部屋へほかの部屋でもまた真っ暗に、結局4回も部屋を移動し最後に部屋は一番ひどい部屋にこれで初日にお金をとることはおかしい ひどすぎます。
Stayed 1 night in Sep 2018