Ambassador Transit Hotel Terminal 2

2.5 star property

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Photo gallery for Ambassador Transit Hotel Terminal 2

Welcome to our hotel lobby, featuring a reception desk with digital display, comfortable seating areas, and a beautiful potted plant.
Enjoy a refreshing shower in the bathroom, featuring a handheld showerhead and wall-mounted faucet.
Relax in this stylish room with a large bed, desk, and comfortable seating area.
Corridors lead to individual rooms and facilities in this well-lit space.
Welcome to our lobby, featuring a digital display, comfortable seating area with a sofa and armchairs, and a stylish floor lamp.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Explore the area

Map
Singapore Changi Airport, PTB2, Departure, Level 3, Terminal 2, Singapore, 918155
  • Jewel Changi Airport
    ‪8 min walk‬
  • Changi Business Park
    ‪4 min drive‬
  • Singapore Expo
    ‪7 min drive‬
  • Singapore (SIN-Changi)
    ‪1 min walk‬

Room options

Triple Room (12 Hours Usage)

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

Triple Room (6 Hours Usage)

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

Twin Room (6 Hours Usage)

8.8 out of 10
Excellent
(5 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

Twin Room (12 Hours Usage)

8.8 out of 10
Excellent
(9 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

Single Room, Shared Bathroom (6 Hours Usage)

9.6 out of 10
Exceptional
(12 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

Single Room, Shared Bathroom (12 Hours Usage)

9.0 out of 10
Wonderful
(2 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

Single Room (6 Hours Usage)

7.0 out of 10
Good
(4 reviews)
  • 22 sq m
  • Sleeps 1
  • 1 Single Bed

Single Room (12 Hours Usage)

9.6 out of 10
Exceptional
(4 reviews)
  • 22 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

Ambassador Transit Hotel Terminal 2

Hotel in Singapore with a 24-hour front desk
A 24-hour front desk, express check-in and a hair salon are available at this smoke-free hotel. WiFi in public areas is free.
Ambassador Transit Hotel Terminal 2 offers 83 air-conditioned accommodations with complimentary bottles of water and complimentary bathrobes. Beds feature premium bedding. Premium digital televisions are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Ambassador Transit Hotel Terminal 2. During your stay, you'll be within walking distance of Jewel Changi Airport. Features include free WiFi in public areas and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast offered for a fee
  • 7 minutes by car from East Coast Park and 7 minutes from Singapore Expo
As a guest of Ambassador Transit Hotel Terminal 2, you'll find express check-in and a hair salon. WiFi is free in public spaces.

This Singapore hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee: SGD 20 per person

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon

Guest services

  • Housekeeping (daily)

Spa

  • Manicures/pedicures

Accessibility

  • No lift

More

  • 1 floor
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Towels provided

Entertainment

  • 46-inch TV with premium digital channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: midnight; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before midnight
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property is located inside Terminal 2. Guests arriving on an inbound flight must not pass through immigration control. Guests arriving from the city must be checked-in on an outbound flight. A valid traveling document must be presented during check-in. Guests will not be able to access their checked-in baggage at the hotel, and the hotel is not responsible for guests' checked-in luggage transfer during stay. The hotel is not responsible for guests who are unable to pass through immigration control from the city. Guests who book rooms with hourly use rates are limited to a maximum of 6 or 12 hours from time of check-in.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ambassador Transit Hotel Terminal 2

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 6 years old or younger stays free per registered adult when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SGD 20 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Property is located within an airport and access is restricted to airport travellers only; flight boarding pass must be presented upon check-in
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 6 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Ambassador Transit Hotel Terminal 2.

Property is also known as

Ambassador Transit Hotel Terminal 2 Singapore
Ambassador Transit Hotel Terminal 2
Ambassador Transit Terminal 2 Singapore
Ambassador Transit Terminal 2
Ambassador Transit Terminal 2
Ambassador Transit Hotel Terminal 2 Hotel
Ambassador Transit Hotel Terminal 2 Singapore
Ambassador Transit Hotel Terminal 2 Hotel Singapore

Ambassador Transit Hotel Terminal 2 Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 435 out of 1001 reviews
Rating 8 - Good. 382 out of 1001 reviews
Rating 6 - Okay. 105 out of 1001 reviews
Rating 4 - Poor. 33 out of 1001 reviews
Rating 2 - Terrible. 46 out of 1001 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Jenny

Liked: Cleanliness, staff & service
Bed was hard but we managed to sleep ok despite this, no windows so quite airless but ok for transiting, breakfast was average.
Stayed 1 night in Apr 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Charles, Estero

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ambassador Transit Hotel is such a great facility. Accessible, clean, and super convenient. It takes away all of the stress for international travel through Singapore. Yes, it’s a bit pricey, but IMHO worth every penny!
Stayed 1 night in Apr 2025

2/10 Terrible

Michael, CALGARY

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I saw that there were rooms available to rent and was near buy the hotel walking around the airport. Waited in line to get a room and they told me there were none available and that online was wrong. They wouldn't give me a room so I booked the room online to show them the system was still showing available rooms. They then gave me a room. What a joke saying that "they don't control the system".......
Stayed 1 night in Apr 2025

10/10 Excellent

Rong

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for overnight layovers

10/10 Excellent

Lauren

Stayed 1 night in Apr 2025

10/10 Excellent

Darren, Mataura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was a perfect chance to get some decent rest between our flights
Stayed 1 night in Mar 2025

10/10 Excellent

Kimberly

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what we needed. It was clean and quiet.
Stayed 1 night in Mar 2025

2/10 Terrible

KAREN

Travelled with family
Disliked: Staff & service, amenities
We were unable to get into the property as you had to check in first. ANA didn't offer early check in so we couldn't get in. We contacted the hotel and they told us we had to get expedia to contact them as we booked through them. Expedia called within 3 minutes of our calling them and the hotel wouldn't answer. They would not take any of their calls and did not give us a refund even though I explained that we couldn't get to the hotel during our 1st call.
Stayed 1 night in Mar 2025

6/10 Okay

Kevin

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was excellent. However the breakfast provided was very poor. The eggs and sausages were brought out cold. Really. I told the girl and she was very non reactive. You pay a lot to stay over night only to be let down by breakfast
Stayed 1 night in Mar 2025

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Colleen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great way to deal with an 10 hour stopover.
Stayed 1 night in Mar 2025

10/10 Excellent

karl, Delray Beach

Stayed 1 night in Mar 2025

6/10 Okay

Howard, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service
Convenient for overnight transit. Didn’t have to bother with immigration/customs to stay at a hotel outside the airport. Place was a little quirky, however. Step up into the bathroom reminded me of much older buildings retrofitted for modern plumbing. Mattress was other worldly firm!! No way to exaggerate just how firm it was.
Stayed 1 night in Mar 2025

10/10 Excellent

Susan

Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay!
Stayed 1 night in Feb 2025

2/10 Terrible

Sherry, NCD

Stayed 1 night in Mar 2025

10/10 Excellent

Gaston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Jane, Costa Mesa

Stayed 1 night in Mar 2025

4/10 Poor

philip, Harrisdale

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expensive for a short stopover of a few hours. Basic room, no window, bed like granite. Recommend that you adjust your flight times so you don’t have to stay here.
Stayed 1 night in Feb 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth the money

It was a good idea to have a room. Much better to fly clean and rested.
Stayed 1 night in Feb 2025

8/10 Good

Renate

Stayed 1 night in Feb 2025

10/10 Excellent

Sanjay

Liked: Cleanliness, staff & service, property conditions & facilities
Was simple and easy to check in and the staff were attentive and informative
Stayed 1 night in Feb 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Location for Quick Rest

Everything thing was perfect. Check in was quick, room was clean and comfortable. Received an upgrade. Perfect.
Stayed 1 night in Feb 2025

2/10 Terrible

Kevin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
RUN THE OTHER WAY. Do not make the mistake of booking here. When you stressed in transit, you need the hotel to respond to messages so you don’t end up homeless. Unfortunately this was the case for me and my partner. Left many many messages and zero response (even 5 days later no response). We were unable to check in. I wish this review was available when I was booking to save me from the mistake. The worst experience ever. There are many better options available even at a higher price because that would be better than the experience I had. Terrible
Stayed 1 night in Feb 2025