Ascott Orchard Singapore

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Lobby
Premier Suite, 1 Bedroom | Bathroom | Eco-friendly toiletries, hair dryer, bathrobes, bidet
Executive Studio Suite | In-room safe, desk, soundproofing, iron/ironing board
Outdoor pool, pool loungers
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air-conditioning
  • Breakfast available
  • Laundry room
  • Room service

Explore the area

View in a map
11 Cairnhill Road, Singapore, 229724
  • Place, The Paragon
    ‪2 min walk‬
  • Place, Orchard Road
    ‪3 min walk‬
  • Place, ION Orchard
    ‪7 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪27 min drive‬

Room options

Executive Studio Suite

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premier Studio Suite

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 Bedroom

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premier Suite, 1 Bedroom

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premier Suite, 2 Bedrooms

  • City view
  • 80 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Studio (Murano)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Pierre)

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms (Soho)

  • City view
  • 80 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

1 Bedroom Deluxe Suite

  • Sleeps 2
  • Free Wi-Fi

Studio Premier Suite

  • Sleeps 2
  • Free Wi-Fi

Studio Executive Suite

  • Sleeps 2
  • Free Wi-Fi

Similar properties

About this property

Ascott Orchard Singapore

This smoke-free hotel features an outdoor pool, a fitness centre and a children's pool. Other amenities include dry cleaning, a 24-hour front desk and a porter/bellboy. Limited housekeeping is available.
Ascott Orchard Singapore offers 220 air-conditioned accommodations with espresso makers and a safe. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include bathrobes, bidets, hairdryers and toothbrushes and toothpaste.

Cable televisions are provided. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on weekdays only.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the overall property condition at Ascott Orchard Singapore. During your stay, you'll be connected to a shopping centre and just a quick walk from Orchard Road. Enjoy features like an outdoor pool, a gym and breakfast (surcharge).
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry and a porter
  • On-site recreation includes a gym and a playground
  • Just a 4-minute walk from Orchard Road and 8 minutes on foot from ION Orchard
Ascott Orchard Singapore offers its guests a kids' pool, an outdoor pool, and a fitness centre. The luxury Ascott Orchard Singapore also features dry cleaning/laundry services, a porter, and a lift.

This 5-star Singapore hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: High-speed internet

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; SGD 35.97 per person

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Porter/bellhop

Outdoors

  • Pool loungers

Accessibility

  • Lift (91 centimetre wide door)

More

  • 20 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid passport or physical government-issued ID card at check-in
This property provides housekeeping services Monday-Saturday. Housekeeping is not available on public holidays.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for SGD 143.88 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately SGD 35.97 per person
  • Rollaway bed fee: SGD 143.88 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Ascott Orchard Singapore Aparthotel
Ascott Aparthotel
Ascott Orchard Singapore Hotel
Ascott Orchard Singapore Singapore
Ascott Orchard Singapore (SG Clean)
Ascott Orchard Singapore Hotel Singapore

Ascott Orchard Singapore Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 219 out of 383 reviews
Rating 8 - Good. 122 out of 383 reviews
Rating 6 - Okay. 22 out of 383 reviews
Rating 4 - Poor. 13 out of 383 reviews
Rating 2 - Terrible. 7 out of 383 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Peiju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
Stayed 11 nights in Dec 2025
Verified

10/10 Excellent

Seetha

Liked: Cleanliness, amenities, property conditions & facilities
Top class furnishings, design decor cleanliness friendly staff
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Ka Ki

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, housekeeping staff very friendly and helpful. All facilities are well maintained, I went to the pool and the gym, super clean. Prime locution for shopping but the surroundings are very quiet.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Radhika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it! Kid friendly and very accessible
Stayed 6 nights in Dec 2025
Verified

6/10 Okay

Jedd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great, great location and hotel. However, the unexpected material charge for the bed for the children was dissapointing and the response to the query about this after booking for two adults and two children was really poor.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

James

The AC was a little loud even for a low setting but otherwise, the room and location wer
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

eric

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Ka Wing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Danny

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place for families.
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location in Orchard, easy walking distance to the MRT and all the shopping malls. Rooms were lovely, modern and clean. Great pool and gym facilities too. Staff were very helpful and accomodating.
Stayed 5 nights in Sep 2025
Verified

8/10 Good

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay longer
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

short staycation

We had a pleasant stay. everything is fantastic in this hotel.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Ka Wai

Liked: Cleanliness, room comfort, communication

Great stay!

Great service, great property, very comfortable and convenient
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Shelly- Deane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice, staff was professional and kind.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Fadhel salman

Liked: Cleanliness, amenities, property conditions & facilities
Every thing were excellent
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay at Ascott Orchard Singapore! The hotel was absolutely top-tier luxury from the stylish interiors to the exceptional service, everything felt premium. The location is unbeatable, right in the heart of Orchard, making it perfect for shopping and exploring. I truly enjoyed every moment of my stay and will definitely be coming back on my next visit to Singapore. Highly recommend to anyone looking for comfort, class, and convenience all in one!
Stayed 7 nights in Sep 2025
Verified

8/10 Good

poppy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent location, in the centre of busy Orchard rd, yet private and quiet
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Like my second home

Everything was so good, specially location.
Stayed 5 nights in Dec 2023
Verified

10/10 Excellent

jahanum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool ! And the view from the room was great. Our Wi-Fi didn’t work which they fixed promptly. When we came the next day there was hot chocolate for us with an apology 😊
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, property conditions & facilities, communication
Nice apartment and very clean. Walking distance to orchard road shopping. Staff very friendly.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Eng Cheng

Liked: Cleanliness, amenities, property conditions & facilities
I like that it is very convenient and the team here understands my needs. To me, that is very important for long stays. Thank you to the team at Ascott Orchard esp Sandi, John, Robert & Devan - you most definitely serve with pride and deserve recognition!
Stayed 19 nights in May 2025
Verified

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front desk, cleaning and lobby staff. All were courteous, knowledgeable, and professional in our interactions. Our unit was perfect for our stay. The Ascott's location is convenient for shopping, walking and using public transportation. We appreciated the pool and the gym.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Danny

Liked: Cleanliness, amenities, property conditions & facilities, communication
Updated property. Walkable to many dining and shopping areas. Great amenities. Convenient check-in and willing to easily catering to guests' needs.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Eng Cheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciate and reward familiarity and personalized service. Was not the greatest for this trip but I can live with it for now.
Stayed 10 nights in Apr 2025
Verified

8/10 Good

Darunee

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff are really responsive and friendly, could be slight improvement for room cleanliness
Stayed 1 night in Dec 2023