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Pan Pacific Orchard

5.0 star property

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Photo gallery for Pan Pacific Orchard

Breakfast, lunch, dinner served; al fresco dining
Creator video
Pacific Club King Room | Executive lounge
Garden
1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Popular amenities

  • Parking included
  • Spa
  • Bar
  • Housekeeping

Explore the area

Map
10 Claymore Road, Singapore, 229540
  • ION Orchard
    ‪5 min walk‬
  • Orchard Road
    ‪17 min walk‬
  • Singapore Botanic Gardens
    ‪17 min walk‬
  • Singapore (SIN-Changi)
    ‪22 min drive‬

Room options

View all photos for Deluxe 2 Bedrooms

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • 55 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Pacific Club Balcony King

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Pacific Club Balcony King

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Two Bedrooms

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Premier Two Bedrooms

8.0 out of 10
Very good
(1 review)
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Premier Loft

Premier Loft | View from room

Premier Loft

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Pacific Club Balcony Loft

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Pacific Club Balcony Loft

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier King Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Premier King Room

7.4 out of 10
Good
(3 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Twin Room

City view

Premier Twin Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Balcony King Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Premier Balcony King Room

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Beach Terrace Balcony King

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Beach Terrace Balcony King

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe King Room

7.4 out of 10
Good
(10 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Beach Terrace Suite

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Beach Terrace Suite

  • 67 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Beach Club Pool Access Loft

Beach Club Pool Access Loft | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Beach Club Pool Access Loft

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cloud Terrace Suite

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Cloud Terrace Suite

  • 67 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Terrace Suite

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Garden Terrace Suite

8.0 out of 10
Very good
(1 review)
  • 67 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

4 restaurants, breakfast, lunch, dinner served; international cuisine

Pan Pacific Singapore

  • Pool
  • Spa
  • Kids pool
  • Free WiFi
4.6 out of 5, Wonderful, (1581)
The price is €264
for 1 room
includes taxes & fees
10 Aug - 11 Aug
Pan Pacific Singapore

About this property

Pan Pacific Orchard

Luxury hotel with 2 outdoor pools and bars/lounges
This smoke-free hotel features 2 outdoor pools, a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Other amenities include a fitness centre, a poolside bar and massage/treatment rooms.
Pan Pacific Orchard offers 343 air-conditioned accommodations with minibars and espresso makers. This Singapore hotel provides complimentary wireless Internet access.

Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

2 outdoor swimming pools are on site along with a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms. Services include facials, body scrubs, detox wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us that they can't get enough of the helpful staff at Pan Pacific Orchard. During your stay, you're just a quick walk from Orchard Tower. Free WiFi in public areas, free self-parking and 2 outdoor pools are available.
  • Free WiFi
  • Free self-parking
  • The restaurant, swim-up bar and poolside bar offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • 7 minutes by foot from ION Orchard and a 2-minute drive from Orchard Road
Pan Pacific Orchard offers its guests 2 outdoor swimming pools and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Event space at this hotel measures 6458 square feet (600 square metres) and includes conference space. Spa services, tour/ticket assistance, and a garden are also featured at the luxury Pan Pacific Orchard. Limited free parking is available on a first-come, first-served basis.

This 5-star Singapore hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Mosella – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Pacific Breeze – This bistro only serves light fare. Open daily.
Florette – Overlooking the garden, this Champagne bar only serves light fare. Open daily.

Languages

Chinese (Mandarin), English, Malay, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free secured, covered self parking on site
  • Limited on-site parking (max 1 space per unit)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: SGD 48 for adults and SGD 24 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Florette
  • Mosella
  • Pacific Breeze

Things to do

  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools
  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • 6,458 square feet of conference space

Outdoors

  • Garden
  • Pool loungers

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Detox wraps
  • Facials
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • High-pile carpet in room
  • Lift (100 centimetre wide door)
  • Pool access ramp on site
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 23 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for SGD 150 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: SGD 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SGD 48 for adults and from SGD 24 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SGD 150 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:30 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Orchard Pan Pacific
Pacific Orchard
Pan Pacific Hotel Orchard
Pan Pacific Orchard
Pan Pacific Orchard Hotel Singapore
Pan Pacific Orchard Singapore
Pan Pacific Singapore
Singapore Pan Pacific
Pan Pacific Orchard Hotel
Pan Pacific Orchard Hotel
Pan Pacific Orchard Singapore
Pan Pacific Orchard Hotel Singapore

Pan Pacific Orchard Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 279 out of 416 reviews
Rating 8 - Good. 73 out of 416 reviews
Rating 6 - Okay. 28 out of 416 reviews
Rating 4 - Poor. 21 out of 416 reviews
Rating 2 - Terrible. 15 out of 416 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel are excellent. Balcony king club room was adequate, bed was very comfortable but we were struggling for somewhere to store our suitcases. Breakfast was fine, although gluten free options in the club at afternoon tea were non-existent.
Stayed 2 nights in Apr 2025

2/10 Terrible

Dr Amani

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I booked a 4-bedroom and made a full payment. However, as I was leaving the hotel in a car bound for the airport, the receptionist approached me and demanded additional payment for the next day, despite my not using the room and having already left the country. She insisted that I pay. Interestingly, she mentioned that they wouldn't have charged me if I had booked directly through the hotel. She advised me to submit an official complaint to Expedia to get a refund.
Stayed 8 nights in Mar 2025

4/10 Poor

John

Liked: Cleanliness, staff & service, property conditions & facilities
Room was ridiculously small ... just a bed and nothing else.
Stayed 3 nights in Apr 2025

10/10 Excellent

Anas

Stayed 2 nights in Apr 2025

10/10 Excellent

Nova

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my best hotel experience ever! pool access suite is the best
Stayed 2 nights in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful
Stayed 4 nights in Mar 2025

10/10 Excellent

Christopher Roger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very unique building and amazing views. However, the pool was too cold the entire time to enjoy so we never ended up using it.
Stayed 5 nights in Apr 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

The hotel was absolutely fantastic! It was impeccably clean, and the staff were incredibly helpful and friendly. Highly recommend!
Stayed 4 nights in Mar 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Very friendly staff, excellent service on all areas of the hotel. Beautiful comfortable bed
Stayed 3 nights in Apr 2025

4/10 Poor

Josh

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Pahul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

6/10 Okay

Charissa

Liked: Staff & service, room comfort
Disliked: Cleanliness

Excellent staff but dirty room. Just our luck

Excellent staff but dirty room and the key didn’t work cos the batteries needed replacing. The staff was nice and tried to do service recovery.
Stayed 2 nights in Mar 2025

6/10 Okay

Charlie Brian

Stayed 1 night in Mar 2025

10/10 Excellent

Stella

Liked: Cleanliness
Stayed 3 nights in Mar 2025

10/10 Excellent

Lenka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Stay at Pan Pacific Orchard – A 5/5

We had a fantastic four-night stay at Pan Pacific Orchard. The room was of a high standard, and the balcony was a great bonus. The staff was incredibly helpful and friendly, and we especially want to highlight Hanh from Housekeeping on our floor (13) – what a star you have in her! We rate our stay 5 out of 5. However, there is room for improvement in the breakfast experience at Mosella. We felt that the process for welcoming breakfast guests and the waiting time for coffee and water could be optimized for an even better start to the day.
Stayed 4 nights in Mar 2025

8/10 Good

Brinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tiny bathroom and tiny room

The hotel itself was very nice. The staff were great. The Bathroom however did not feel like Premier or luxury. It was very small. Very crammed. We booked the Premier room with balcony and expected the room to stand out but it didnt. The rooms felt small. You are paying the price for the pool.
Stayed 1 night in Mar 2025

10/10 Excellent

KYUNGHEE

Stayed 2 nights in Mar 2025

10/10 Excellent

Pyi Nyein, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with short walking distance to Orchard area. Hotel architectural style is also amazing !!
Stayed 4 nights in Mar 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities
The staff are great and super accommodating! I had an issue with the air con in one of my rooms and they immediately offered me alternatives which was great, found a room that worked in the end. The food from the restaurant is delicious and highly recommend the red tuna tartar and Australian Wagyu. When you order a main you also get this delicious freshly made bread which is to die for. The cocktails in the bar on the 11th floor aren't the best though, there's a focus on bitter/spicey flavours which I think require a specific palette to enjoy. Some less complicated cocktails would be welcomed. Great service otherwise!
Stayed 4 nights in Mar 2025

10/10 Excellent

Shea, Arvada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean hotel and staff!
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrene

Liked: Cleanliness, staff & service, property conditions & facilities
This property is very beautiful. Staff are professional.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Tina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, super friendly stuff.
Stayed 3 nights in Mar 2025

8/10 Good

Pomp

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Mar 2025