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The Robertson House by The Crest Collection

4.0 star property

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Photo gallery for The Robertson House by The Crest Collection

Exterior
Restaurant
Property amenity
Restaurant
Free minibar, in-room safe, desk, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
1 Unity Street, Singapore, 237983
  • Fort Canning Park
    ‪3 min walk‬
  • Clarke Quay Central
    ‪7 min walk‬
  • Orchard Road
    ‪15 min walk‬
  • Singapore (SIN-Changi)
    ‪21 min drive‬

Room options

View all photos for Panoramic Riverview Room with Club Lounge Access

Free minibar, in-room safe, desk, iron/ironing board

Panoramic Riverview Room with Club Lounge Access

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room Twin

Free minibar, in-room safe, desk, iron/ironing board

Deluxe Room Twin

  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room Queen

Deluxe Room Queen | Free minibar, in-room safe, desk, iron/ironing board

Deluxe Room Queen

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Twin Room

Free minibar, in-room safe, desk, iron/ironing board

Premier Twin Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Room, 1 Queen Bed

Premier Room, 1 Queen Bed | Free minibar, in-room safe, desk, iron/ironing board

Premier Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Free minibar, in-room safe, desk, iron/ironing board

Suite

  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club room with club lounge access

Club room with club lounge access | Free minibar, in-room safe, desk, iron/ironing board

Club room with club lounge access

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby

Park Regis by Prince Singapore

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1001)
The price is €177
for 1 room
includes taxes & fees
16 Jun - 17 Jun
Park Regis by Prince Singapore

About this property

The Robertson House by The Crest Collection

Riverwalk hotel with 24-hour fitness centre and 24-hour front desk
This hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a poolside bar and self parking.
The Robertson House by The Crest Collection offers 336 air-conditioned accommodations with free minibar items and espresso makers. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the swimming pool or fitness facility.

The breakfast at The Robertson House by The Crest Collection gets high marks from our customers. During your stay, you're just a quick walk from Robertson Quay. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the pool
  • Steps from Singapore Repertory Theatre and 5 minutes on foot from Fort Canning Park
The Robertson House by The Crest Collection offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include 4 meeting rooms and limo/town car service. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly The Robertson House by The Crest Collection. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Singapore hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
The Robertson House by The Crest Collection has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Covered parking on site (SGD 7.90 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SGD 40 for adults and SGD 20 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 2009
  • Comprehensive recycling policy
  • Designated smoking areas
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid passport or physical government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Robertson House by The Crest Collection

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for SGD 150.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SGD 40 for adults and from SGD 20 for children
  • Covered self-parking fee: SGD 7.9 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SGD 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Clarke Quay Hotel
Clarke Quay Park Hotel
Hotel Clarke
Hotel Clarke Quay
Park Clarke Quay
Park Clarke Quay Singapore
Park Hotel Clarke
Park Hotel Clarke Quay
Park Hotel Clarke Quay Singapore
Park Quay Hotel
Park Hotel Singapore

The Robertson House by The Crest Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 193 out of 340 reviews
Rating 8 - Good. 97 out of 340 reviews
Rating 6 - Okay. 30 out of 340 reviews
Rating 4 - Poor. 11 out of 340 reviews
Rating 2 - Terrible. 9 out of 340 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely decor, attentive staff. Altogether a very pleasant stay. Would recommend to anyone
Stayed 2 nights in Feb 2025

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just slow check in process otherwise all good
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Stephen, NURIOOTPA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional
Stayed 4 nights in Feb 2025

6/10 Okay

Katie

Liked: Cleanliness, property conditions & facilities, room comfort

Not a 5 star experience

On arrival we queued for 25 minutes to check in. Our panoramic room was very nice, a little small but had a comfortable bed and modern bathroom. The Club Lounge was good, evening cocktails were plentiful. Having read the warninga about how busy the breakfast room would be we went early but still had to queue to get in and then queue for the only coffee machine . We abandoned the idea and went for breakfast with fewer options in the lounge. Check out was also slow. The staff don't really aeem interested in the guests, it's not a particularly friendly hotel. For the price we paid we had expected alot more.
Stayed 1 night in Feb 2025

10/10 Excellent

Susan

Stayed 3 nights in Feb 2025

6/10 Okay

Olivia

Travelled with family
Liked: Cleanliness, staff & service, amenities
It is a nice enough hotel, not a huge selection at breakfast, average coffee & no alternate milk choices (thankfully there are multiple coffee shops next door). Very small rooms.
Stayed 3 nights in Feb 2025

4/10 Poor

Anne

Stayed 2 nights in Feb 2025

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top stay

Great location, lovely view and great pool
Stayed 2 nights in Feb 2025

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location close to the river walk with all of the many restaurants. Also convenient to the MRT.
Stayed 4 nights in Feb 2025

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Robertson House was a very nice hotel very handy to the Singapore Metro and the river restaurant precinct. The Club Room was very well catered and the Staff were very attentive….highly recommended
Stayed 3 nights in Feb 2025

4/10 Poor

Princess

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The concierge and availability of house keeping staff is terrible. I understand that everyone gets busy but there should always be someone dedicated to answering the phone for guests. I had to walk down to concierge one morning because no one in house keeping was answering the phone and no one at the front desk was answering either. So if you need something right away, you may not get it on time. The property was lovely though.
Stayed 4 nights in Jan 2025

10/10 Excellent

michael

Stayed 1 night in Feb 2025

10/10 Excellent

Keyhoon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and kind sfaff
Stayed 1 night in Feb 2025

6/10 Okay

Meghana

Liked: Staff & service, amenities, property conditions & facilities
We were there to explore Singapore and this was a good place to come and crash at night. Everything was good
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and excellent value for money.
Stayed 1 night in Feb 2025

10/10 Excellent

Bruce

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Priscilla po yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Dean

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible Service and Attitude

Received terrible service when calling in room dining, and asked for a water when I checked out, was told only for hotel guests. Shocking attitude from the staff throughout our stay, this is a leadership issue from the General Manager. Having been a hotel professional this was an awful experience and we were bitterly disappointed.
Stayed 2 nights in Jan 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

david

Stayed 1 night in Jan 2025

8/10 Good

Nils

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearby bars and restaurants and very accessible to city bus tour, metro and walkable sightseeing
Stayed 2 nights in Jan 2025

10/10 Excellent

Brendan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, walking distance to Clarke Quay. Lots of restaurants to choose from in the area. Good rooms.
Stayed 4 nights in Jan 2025

10/10 Excellent

beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Hotel is in a excellent location near to lots of lovely restaurants, staff were amazing room lovely, clean, pool great Only criticism there"s building going on near the hotel and only when you are sat by the pool you can hear it all day,but wouldn't stop us choosing the hotel again or recommending it.
Stayed 2 nights in Jan 2025