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Mercure Sofia City

4.0 star property

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Photo gallery for Mercure Sofia City

Exterior
Property video
2 restaurants, breakfast, lunch, dinner served; international cuisine
Bar (on property)
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
83 Bulgaria Boulevard, Sofia, 1404
  • Place, Vitoshka Boulevard
    ‪3 min drive‬
  • Place, Vitosha Blvd
    ‪3 min drive‬
  • Place, Boyana Church
    ‪4 min drive‬
  • Airport, Sofia (SOF)
    ‪17 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds | Premium bedding, minibar, in-room safe, desk

Classic Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Privilege, Room, 1 King Bed

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed | Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Superior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Similar properties

Front of property
Sofia Balkan Palace
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  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.2 out of 5, Very good, 1,000 reviews
The price is €116
includes taxes & fees
12 Apr - 13 Apr
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About this property

Mercure Sofia City

This smoke-free hotel features 2 restaurants, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site.
Mercure Sofia City offers 111 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Cable televisions are provided. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages. Renovation of all guestrooms was completed in October 2024.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Mercure Sofia City , you'll be within walking distance of National Museum of History. You'll find features such as free WiFi in public areas, plus 2 restaurants and a 24-hour gym.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at Festa
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute drive from Vitoshka Boulevard and a few minutes from Boyana Church
  • Airport shuttle service available for a fee
There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, 6 meeting rooms, and coworking spaces.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1722 square feet (160 square metres) and includes a conference centre. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Mercure Sofia City . An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Sofia hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Festa – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Winter Garden – This bistro specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free offsite parking within 10 metres
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 15.34 per day)
  • Valet parking on site (EUR 10.23 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 14.83 to 14.83 for adults and EUR 14.83 to 14.83 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Festa
  • Winter Garden

Things to do

  • 24-hour gym
  • Designer stores
  • Shopping centre
  • TV in common areas
  • Wine tasting room

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre (1,722 square foot of space)
  • Coworking space

Outdoors

  • In a regional park

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Lift (150 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2005
  • Renovated guestrooms - October 2024
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.28 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14.83 to 14.83 for adults and EUR 14.83 to 14.83 for children
  • Airport shuttle fee: EUR 120 per person (one-way)
  • Airport shuttle fee per child: EUR 120 (one-way)
  • Self-parking fee: EUR 15.34 per day
  • Valet parking fee: EUR 10.23 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Mercure Sofia City offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Festa Hotel
Festa Hotel Sofia
Festa Sofia
Festa Sofia Hotel

Mercure Sofia City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 30 out of 39 reviews
Rating 8 - Good. 3 out of 39 reviews
Rating 6 - Okay. 3 out of 39 reviews
Rating 4 - Poor. 1 out of 39 reviews
Rating 2 - Terrible. 2 out of 39 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Veronica

Stayed 2 nights in Nov 2025

10/10 Excellent

Petar

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Nov 2025

4/10 Poor

Mirella

Disliked: Amenities
Not impressed
Stayed 9 nights in Oct 2025

2/10 Terrible

Yong

TERRIBLE RECEPTION WORST EVER

At check in, Q: Can I park there on street in front of your hetel? A: I don't know. Asked again, still I don't know. Q: Can we have a double bed? A: No. We are fully booked. (fair enough) Q: Can we have two keycards instead of one as we have two people. A: No. We don't have spare keycards. Then I said why I got NO on every single question I asked? You have 9.6 review points in hotels.com. The answer was "you can report to the website put your comments there". So now here it is. We have been using hotels.com for more than10years booked 500+ hotels and a Gold member for some years. We have never had this kind of experience in any hotel before. This terrible experience made my stay in Sofia very unpleasant. Bad impression on Mercure, and bad impression on Sofia. SHAME.
Stayed 2 nights in Oct 2025

10/10 Excellent

Popa

Liked: Cleanliness, staff & service, property conditions & facilities
Good.
Stayed 1 night in Sep 2025

6/10 Okay

Zlatan, Dunn Loring

Travelled with family
Everything average.
Stayed 4 nights in Sep 2025

10/10 Excellent

Narcis, Ploiesti

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, clean rooms and good restaurant services. Very good breakfast, overal a good quality Mercure.
Stayed 1 night in Sep 2025

10/10 Excellent

Vakur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel.

Very new and comfortable hotel. Slept so well spotlessly clean. Parkink space is very limited.
Stayed 1 night in Sep 2025

10/10 Excellent

Ahmed

Stayed 1 night in Aug 2025

10/10 Excellent

Pradip

Liked: Cleanliness, staff & service, property conditions & facilities
One of the fastest check-in. The key card was already ready. A pretty good breakfast spread. The staff are very friendly. Had a good stay!
Stayed 5 nights in Aug 2025

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great; they were extremely helpful and friendly. Our room was really large and comfortable; breakfast was also really fresh and delicious. We really enjoyed our stay and looking forward to our next time we stay at the Mercure Sofia!
Stayed 23 nights in Aug 2025

10/10 Excellent

Plamen, Saddle River

Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Smoking is allowed in the restaurant

Smoking is allowed in the restaurant. When we made a remark about it to a member of the staff, their response was along the lines of "It's up to the manager to fix this, I can't do anything about it"
Stayed 2 nights in Aug 2025

10/10 Excellent

Natasha

Travelled with family
Liked: Amenities
Amazing hotel, excellent and friendly staff. Very nice and clean inside. There’s still a bit of work to be done outside, considering that the hotel opened November last year after renovations. Impressive management.
Stayed 14 nights in May 2025

10/10 Excellent

Mikhail, East Brunswick

Stayed 4 nights in May 2025

10/10 Excellent

Plamen, Saddle River

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Plamen, Saddle River

Stayed 1 night in Nov 2024

10/10 Excellent

Plamen, Saddle River

Stayed 1 night in Nov 2024

10/10 Excellent

CHAN MIN

Stayed 13 nights in Dec 2025

10/10 Excellent

Urfi

Stayed 1 night in Dec 2025

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities
Chambre très bien et personnel agreable
Stayed 2 nights in Oct 2025

2/10 Terrible

gerard

Business traveller
Disliked: Cleanliness, staff & service, amenities
Restaurant exclusivement fumeur, odeur dégueulasse on nous a interdit d ouvrir les fenêtres car l oligarque local non seulement fumais clop sur clop mais avzit trop froid. On est allé mangé ailleurs
Stayed 1 night in Nov 2025

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lite mat
Stayed 2 nights in Oct 2025

10/10 Excellent

Fatih

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

emin

Stayed 3 nights in Oct 2025