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Novotel Sofia

4.0 star property

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Photo gallery for Novotel Sofia

Terrace/patio
Property video
Suite, 1 Double Bed with Sofa bed | Hypo-allergenic bedding, memory-foam beds, free minibar items
Meeting facility
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
115 N Tsarigradsko Shosse Blvd, Sofia, 1784
  • Place, European Trade Centre
    ‪1 min walk‬
  • Place, Megapark
    ‪5 min walk‬
  • Place, Sofia Tech Park
    ‪13 min walk‬
  • Airport, Sofia (SOF)
    ‪6 min drive‬

Room options

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Hypo-allergenic bedding, memory-foam beds, free minibar items

Superior Room, 2 Single Beds

8.4 out of 10
Very good
(6 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Double Bed with Sofa bed

Executive Room, 1 Double Bed with Sofa bed | Hypo-allergenic bedding, memory-foam beds, free minibar items

Executive Room, 1 Double Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 39 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed, Mountain View

Superior Room, 1 Double Bed, Mountain View | Hypo-allergenic bedding, memory-foam beds, free minibar items

Superior Room, 1 Double Bed, Mountain View

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed with Sofa bed (Superior)

Hypo-allergenic bedding, memory-foam beds, free minibar items

Family Room, 1 Double Bed with Sofa bed (Superior)

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Superior Double Room, 1 Double Bed with Sofa bed

Superior Double Room, 1 Double Bed with Sofa bed | Hypo-allergenic bedding, memory-foam beds, free minibar items

Superior Double Room, 1 Double Bed with Sofa bed

9.0 out of 10
Wonderful
(10 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Room (Library)

Room (Library) | Hypo-allergenic bedding, memory-foam beds, free minibar items

Room (Library)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed with Sofa bed

Suite, 1 Double Bed with Sofa bed | Hypo-allergenic bedding, memory-foam beds, free minibar items

Suite, 1 Double Bed with Sofa bed

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Mountain View

TV, iPod dock, toys

Room, 1 King Bed with Sofa bed, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Novotel Sofia

Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a sauna, a 24-hour business centre and a conference centre are on-site. Housekeeping is available on request.
Novotel Sofia offers 178 air-conditioned accommodations with minibars (stocked with some free items) and a safe. Beds feature memory foam mattresses. Televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Sofia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Novotel Sofia. During your stay, you're just a quick walk from European Trade Centre. Features include free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Novo2
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from European Trade Centre and The Mall
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Novotel Sofia offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 2454 square feet (228 square metres) and includes a conference centre. A terrace, an arcade/games room, and multilingual staff are also featured at the family-friendly Novotel Sofia. An airport shuttle at scheduled times is available for a fee. Free self parking is available.

This 4-star Sofia hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 11:00 AM.
Novo2 – This restaurant specialises in international cuisine. A children's menu is available.
Novo2 Bar – This lobby lounge specialises in international cuisine and only serves light fare.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) from 6:30 AM to midnight at scheduled times
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Novo2
  • Novo2 Bar

Things to do

  • Arcade/game room
  • Gym
  • Playground
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Arcade/game room
  • Art supplies
  • Baby toys
  • Children's books
  • Children's games
  • Children's toys
  • In-room cot
  • Laundry facilities
  • Playground
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (2,454 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (150 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Towels provided

Entertainment

  • IPod dock
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.28 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Airport shuttle fee: EUR 6 per person (one-way)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Novotel Sofia offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Sofia
Novotel Sofia
Sofia Novotel
Novotel Sofia Hotel
Novotel Sofia Hotel
Novotel Sofia Sofia
Novotel Sofia Hotel Sofia

Novotel Sofia Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 262 out of 388 reviews
Rating 8 - Good. 95 out of 388 reviews
Rating 6 - Okay. 20 out of 388 reviews
Rating 4 - Poor. 3 out of 388 reviews
Rating 2 - Terrible. 8 out of 388 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room, was spacious, modern and super clean. The breakfast was awesome and on top of that, a huge mall was side by side to the hotel. I had a great experience.
Stayed 3 nights in Dec 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jan 2026

10/10 Excellent

rajeev

Stayed 1 night in Jun 2024

10/10 Excellent

Jas

Liked: Cleanliness, staff & service
Good for a short work trip. Great mall next door.
Stayed 2 nights in Nov 2025

8/10 Good

Narcis, Ploiesti

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room was ok, great view over the city, but without any complimentary small botlle of water ... Very good breakfast, many choices, very tasty as usually in Bulgaria
Stayed 1 night in Nov 2025

10/10 Excellent

MARCIN

Stayed 2 nights in Nov 2025

10/10 Excellent

Melisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2025

10/10 Excellent

Salvatore

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, professional and friendly staff, great facilities.
Stayed 3 nights in Oct 2025

10/10 Excellent

Joena

Travelled with family
Liked: Cleanliness, staff & service, amenities
Spotless and staff are accommodating
Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Good clean rooms. Close to transport. Has airport shuttle if required. Front reception staff especially Rosen are more than helpful. He is a credit to the company. Overall a great hotel, a little far from downtown but easy to get to by bus. Close to airport and huge shopping mall next door.
Stayed 2 nights in Oct 2025

6/10 Okay

Suzanne

Travelled with partner
Liked: Cleanliness, amenities
the room was large and nicely furnished. HOWEVER, it was very warm because the property had already turned off the air conditioning & turned on the heat. Normally we would just open a window & problem solved but at this hotel the windows don't open! We left very early in the morning & didn't have the breakfast so I can't comment on the quality. But they did have coffee and some fruit put out for those with early departures, which was nice.
Stayed 1 night in Oct 2025

10/10 Excellent

JESUS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent
Stayed 1 night in Sep 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with breakfast

Welcoming staff, nice breakfast with savory and sweet offerings. Only 1 coffee machine available all 3 mornings so long line was over 5 minutes as it is a busy tour pickup/drop off hotel. Large mall next door for any needs. Hotel is off the main highway into city center - 15 minutes no traffic, ~45 with traffic. The rooms facing the road provide a nice view of the mountains.
Stayed 1 night in Sep 2025

4/10 Poor

Hannah

Stayed 1 night in Sep 2025

8/10 Good

HERBERT

Liked: Cleanliness
Stayed 1 night in Sep 2025

6/10 Okay

Guy

Business traveller
Liked: Cleanliness, staff & service

Ok stay

Just ok. Wasn't identified as a preferred guest. Enough for 2 nights stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are great. The facility is well maintained. The room is clean with amenities.
Stayed 1 night in Aug 2025

10/10 Excellent

Mohammed

Stayed 1 night in Aug 2025

8/10 Good

Sami

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, but a bit of a turn off when you show up 10 min before the end of breakfast and you are met with “you have 5 min to eat” from the not so happy to see you waitress. Shame that he service is such, as the hotel offers great convenient location for folks traveling in and out of Sofia internationally (airport is only 6 min by car).
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Elza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, good welcome, very specious rooms.
Stayed 1 night in Jun 2025

10/10 Excellent

T.

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 1 night in Jun 2025

10/10 Excellent

elhanan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel near the airport, excellent service
Stayed 1 night in Jun 2025

10/10 Excellent

elhanan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and welcoming hotel, professional and courteous staff.
Stayed 2 nights in Jun 2025

8/10 Good

arandi

Stayed 1 night in Jun 2025