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Country Inn & Suites by Radisson, South Haven, MI

2.5 star property

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Photo gallery for Country Inn & Suites by Radisson, South Haven, MI

Room, 1 King Bed, Non Smoking, Jetted Tub | 1 bedroom, desk, blackout curtains, iron/ironing board
Lobby
Business centre
Fitness facility
Indoor pool, pool loungers

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Parking included
  • Breakfast included
  • Free WiFi

Explore the area

View in a map
1741 Phoenix St, South Haven, MI, 49090
  • Place, South Haven Center for the Arts
    ‪3 min drive‬
  • Place, Kal Haven Trail
    ‪3 min drive‬
  • Place, Michigan Maritime Museum
    ‪3 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

1 bedroom, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

1 bedroom, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Non Smoking

1 bedroom, desk, blackout curtains, iron/ironing board

Premium Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Jetted Tub

Room, 1 King Bed, Non Smoking, Jetted Tub | 1 bedroom, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | 1 bedroom, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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includes taxes & fees
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About this property

Country Inn & Suites by Radisson, South Haven, MI

Hotel in South Haven with free breakfast and fitness centre
An indoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk and a computer station. Housekeeping is available on request.
Country Inn & Suites by Radisson, South Haven, MI offers 62 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided.

This South Haven hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Country Inn & Suites by Radisson, South Haven, MI. During your stay, you'll be within walking distance of South Haven Center for the Arts. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, a computer and a lift
  • On-site recreation includes a gym
  • Just a 3-minute drive from South Haven Center for the Arts and a few minutes from Michigan Maritime Museum
Country Inn & Suites by Radisson, South Haven, MI offers its guests an indoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily. The business-friendly Country Inn & Suites by Radisson, South Haven, MI also features complimentary use of a nearby fitness facility and a lift. Self parking is free.

This South Haven hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (127 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel South Haven
Holiday Inn Express South Haven
South Haven Holiday Inn Express
Holiday Inn Express South Haven Hotel
Holiday Inn Express South Haven Hotel
Holiday Inn Express South Haven
Hotel Holiday Inn Express & Suites South Haven South Haven
South Haven Holiday Inn Express & Suites South Haven Hotel
Hotel Holiday Inn Express & Suites South Haven
Holiday Inn Express & Suites South Haven South Haven
Holiday Inn Express Suites South Haven
Holiday Inn Express Hotel
Holiday Inn Express
Holiday Express South Haven

Country Inn & Suites by Radisson, South Haven, MI Reviews

Reviews

6.8
Rating 10 - Excellent. 276 out of 1002 reviews
Rating 8 - Good. 225 out of 1002 reviews
Rating 6 - Okay. 200 out of 1002 reviews
Rating 4 - Poor. 172 out of 1002 reviews
Rating 2 - Terrible. 129 out of 1002 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

MORGAN

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pictures look decent online but the hotel was very outdated and dirty. Tiles in the bathroom floor was loose and looked to have black mold in the grout and shower. Musty smell. Common areas were messy and dirty.
Stayed 1 night in Aug 2025

4/10 Poor

Sarah

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I was disappointed with how dirty and run down the room was. Dust on the surfaces, floor lamp area had not been vacuumed or dusted. Shower curtain had a black stain and smelled bad. Both table lamps didnt work. I called housekeeping to tell them about the lamps...they never came to look at them. I paid $400 for two nights and it was not worth it. I can handle an old building but not the lack of housekeeping.
Stayed 2 nights in Aug 2025

10/10 Excellent

Duane

Stayed 1 night in Aug 2025

4/10 Poor

Debra

Travelled with family
Disliked: Amenities
As soon as we walked into the hotel, there was an overwhelming musty, moldy smell in the lobby. The smell was worse in the pool area. It was also in our room. We booked a king and they gave us a queen. Had to go back to have the unfriendly man at desk change it. We’d never return. Very unpleasant to smell that overwhelming smell for 2 days.
Stayed 2 nights in Aug 2025

6/10 Okay

Larry

Disliked: Cleanliness, staff & service
The bed was very comfortable, the toilet had an enthusiastic flush!, the shower was good. The sink drained poorly and the place is "dirty around the edges" - the elevator, hallways, outside edges of tub and bathroom.
Stayed 3 nights in Aug 2025

2/10 Terrible

Josh

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is awful, it is absolutely disgusting and it is staffed by low lives, they had personal friends visiting in the lobby and in the parking lot. The entire place was filthy, the room was disgusting and reeked. Carpets were stained, the elevator was gross, and the pool looked like a farm pond. Way, way, over priced for what it is, stay somewhere else if you can.
Stayed 1 night in Aug 2025

6/10 Okay

lee

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Overall the place was fine for 2 guys, but there are clues everywhere that this is an old building that was remodeled probably 10 years ago. Our room literally had a ceiling (above the shower) that was about to cave in. For real. Large crack from water dripping from bathroom on floor above. How the property manager doesn't know about this or doesn't care is unbelievable. The room should not be rented until that's fixed. It's about to cave in and it looks terrible. There was also black mold forming on the caulk lines around portions of the shower base. Housekeeping and maintenance not doing their jobs. The bathroom has no ventilation whatsoever. When you take a shower and it gets steam in there - it stays that way for like 20 minutes. Very frustrating. Like a steam room. There was no soap at the sink or anywhere. We had to use the shower soap (body wash) to wash our hands, and naturally the shower body wash bottle was nearly empty. It was empty after our 2 day stay.
Stayed 2 nights in Jul 2025

6/10 Okay

barry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Jul 2025

6/10 Okay

Erin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast seemed lacking, wish there was fresh fruit. Was woken up at 5am by people stomping above is, wish that was quieter but that’s not really the hotels fault
Stayed 1 night in Aug 2025

2/10 Terrible

MARY

Received an email that check in was 3PM. We arrived at 3 and were told “I don’t know why they send those emails out. Our check in time is 4PM”. Came back at 4PM, checked in & received our key and at that requested daily towel service. We went to the room and the cleaning person was still working and said to come back in 15 minutes. Bathroom door knob halfway off & door wouldn’t close all the way. Cheap mattress so if the other person in the bed rolled over the entire mattress bounced up & down. No clock radio in the room. Called the front desk, woke up a man who could not say why there was no clock in the room. Next day left & came back in the evening only to discover that the room had not been cleaned. We did not have the ‘Do Not Disturb’ sign out. Called the front desk, no answer. Went down and knocked on the door and woman asked if we requested service. We were puzzled why one would have to request it after paying $358 per night! She agreed to give us fresh towels and brought them. Would never stay there again.
Stayed 2 nights in Aug 2025

8/10 Good

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will certainly come back :)
Stayed 1 night in Aug 2025

6/10 Okay

Renee

Ok hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is everything and more at the price point we paid surprisingly very nice and welcoming. Don’t listen to any negative reviews. Those are unhappy people.
Stayed 1 night in Jul 2025

4/10 Poor

Shelley

No room available at stated check-in time.
Stayed 1 night in Aug 2025

4/10 Poor

Perrica

Disliked: Cleanliness, property conditions & facilities
Coffee tasted like water
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The front desk man was great, but we came at 4pm check-in time and the room was not clean. We left and came back at 6:12pm and the room was still not cleaned. Dirty beds, dirty bathroom, garbage full. I requested my money back, but he said only his manage could approve. We left and stayed down the road. Tried to call today, since no one called me back to refund me. Do not stay here.
Stayed 1 night in Jul 2025

4/10 Poor

Jason

Travelled with partner
Disliked: Staff & service
I would like 2 speak w some1 in regards to a partial credit cause I asked multiple times for room service for 3 days and said I would get it but never did
Stayed 4 nights in Jul 2025

2/10 Terrible

Chloe

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Our room was DIRTY. Dirty hand prints on the wall and doors. Would NOT stay there again.
Stayed 3 nights in Jul 2025

8/10 Good

Tom

Liked: Staff & service
Stayed 1 night in Jul 2025

6/10 Okay

stephanie

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was not the best, quite cloudy & the pool room was like a sauna. The pool and workout room were both unclean. Breakfast was mediocre-the bread was stale. Our room was decent but had several things that could have been fixed, like a cracked floor tile and we also had no suitecase stand. I feel like there was very limited staff and that was a majority of why the issues existed. We would not stay here again, as I feel like there are better hotels at the same price point.
Stayed 2 nights in Jul 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, room comfort
Staff was great, great location. But for the cost, the bathroom door wouldn’t close, there was holes in the bathroom door and wall. Large holes not small ones at all.
Stayed 1 night in Jul 2025

10/10 Excellent

Samantha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly & allowed us to check in early without notice. Kitchen staff was very attentive during breakfast.
Stayed 2 nights in Jul 2025