Room was nice and clean, plenty of soap and conditioner, heater works well. Owner / manager gave us towels promptly when asked. My one complaint, and it's kind of a big one, is the bed. It was literally, the worst bed I have ever slept on. When you sit on the edge, it sinks about a foot completely to the bottom. Laying down it just sucks you into the middle. Beds seriously need to be replaced.