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Novotel Southampton

4.0 star property

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Photo gallery for Novotel Southampton

Breakfast, lunch, dinner served; international cuisine
Fitness facility
Bar (on property)
Dock
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Gym

Explore the area

View in a map
1 West Quay Road, Southampton, England, SO15 1RA
  • WestQuay Shopping Centre
    ‪6 min walk‬
  • Mayflower Theatre
    ‪9 min walk‬
  • Southampton Cruise Terminal
    ‪14 min walk‬
  • Southampton (SOU)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed with Sofa bed

8.2 out of 10
Very good
(67 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(8 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Double Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

8.4 out of 10
Very good
(16 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Double Room, 1 Double Bed, Accessible

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed with Sofa bed

9.2 out of 10
Wonderful
(11 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

Leonardo Hotel Southampton

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.2 out of 5, Very good, 1,196 reviews
The price is €73
includes taxes & fees
29 Sept - 30 Sept
Leonardo Hotel Southampton

About this property

Novotel Southampton

Hotel with a restaurant, near Southampton Cruise Terminal
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and conference space are on-site. Housekeeping is available on request.
Novotel Southampton offers 121 accommodations with minibars and laptop-compatible safes. This accommodation is furnished with sofa beds and desks. LCD televisions are featured in guestrooms.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Novotel Southampton's great location. During your stay, you're just a quick walk from Grosvenor Casino. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi
  • Enjoy international cuisine while dining at Elements
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a business centre, 10 meeting rooms and conference space
  • On-site recreation includes a gym and scooters/mopeds to rent
  • Guests have great things to say about the proximity to shopping and the clean guestrooms
  • Within a 15-minute walk of Southampton Cruise Terminal and WestQuay Shopping Centre
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 10 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 5382 square feet (500 square metres) and includes conference space. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Novotel Southampton. For a fee, parking is available.

This 4-star Southampton hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily.
Elements – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 12 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available for a fee: GBP 18 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Elements

Things to do

  • Gym
  • Pool
  • Scooter/moped rentals
  • TV in common areas

Family friendly

  • In-room cot
  • In-room sofa bed

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 10 meeting rooms
  • 5,382 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 12 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 18.00 per person
  • Self-parking fee: GBP 12 per night (in/out privileges)
  • Pet fee: GBP 12 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Southampton
Novotel Southampton
Southampton Novotel
Novotel Southampton Hotel Southampton
Novotel Southampton Hotel
Accor Southampton
Novotel Southampton Hotel
Novotel Southampton Southampton
Novotel Southampton Hotel Southampton

Novotel Southampton Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 394 out of 1003 reviews
Rating 8 - Good. 309 out of 1003 reviews
Rating 6 - Okay. 159 out of 1003 reviews
Rating 4 - Poor. 80 out of 1003 reviews
Rating 2 - Terrible. 61 out of 1003 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dalia

Stayed 1 night in Jun 2025

8/10 Good

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed good but not the best, generally room was clean and roomy. Staff were great and very friendly. TGI & McDonalds next to hotel for food.
Stayed 1 night in Jun 2025

4/10 Poor

Emma

Business traveller
No plug sockets were working in my room. So I had to pack all my belongings and move to another room and unpack again. And there was a fly in both rooms.
Stayed 1 night in Jun 2025

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It wasn’t an issue for us because it was not too hot, no AC in this hotel, portable fans were supplied.
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very positive welcome at reception. Service very good, room basic clean and comfortable. Breakfast very good.
Stayed 1 night in May 2025

8/10 Good

Andrew

Stayed 1 night in May 2025

10/10 Excellent

Andrew

Stayed 1 night in May 2025

8/10 Good

Ciara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel comfortable. Lovely pool small but suited us. Staff very helpful. Breakfast was lovely. Only issue we had was the fire alarm going off at 11 pm (not great with small kids) which is Beyond the staffs control.
Stayed 2 nights in May 2025

2/10 Terrible

Thomas

Didn’t make it because Expedia did not honour the tickets I paid for. The flight from guernsey to Southampton, I turned up and they hadn’t put me on the flight. Would like a refund but not sure you are a honourable reputable company!!! Not judging by this experience!! Never book with Expedia!!
Stayed 1 night in May 2025

8/10 Good

Julie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not hear any noise from adjoining rooms. Still able to sleep comfortably despite having no air conditioning. Pool was fine for the kids. Parking was expensive but convenient!
Stayed 2 nights in May 2025

6/10 Okay

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night stay over

Hotel rooms basic but ok no air con crazy for a 4 star
Stayed 1 night in May 2025

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service
Convenient area
Stayed 1 night in May 2025

8/10 Good

Monique

Stayed 2 nights in May 2025

10/10 Excellent

Miss K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ian James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Francis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

rui, fredon

Stayed 2 nights in May 2025

10/10 Excellent

Suzanne, Stillwater

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly service. Comfortable beds
Stayed 1 night in May 2025

8/10 Good

Edward

Stayed 1 night in May 2025

8/10 Good

Verified traveller

Stayed 1 night in May 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Byeong, Brea

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hygiene of the breakfast restaurant is a problem. There were several ants crawling on the food display table, and it was very unpleasant that the staff didn't even try to catch them after I informed them. During my two-day stay, I was supposed to receive two bottles of water per day, but instead, I was only given two bottles at once. When I asked for a refill of the water the next day, they refused. Additionally, the facilities seemed outdated, and I felt that it did not meet the standards of a four-star hotel, but rather fell short of even a two-star rating. - [ ]
Stayed 2 nights in May 2025

10/10 Excellent

Clare

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel...really clean, friendly staff, great breakfast, close to the station, fridge in room and nice little pool.
Stayed 1 night in May 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Breakfast Layout in England

Better than any other mainstream hotel I have been at in america or the EU. The rooms are clean and look to be recently refreshed. A few quirks to the design of the hotel bathrooms, but par for the course in europe. One odd thing is my room had a queen and a sofa with a built in bed.. Which had been pulled out and made up. Not a big deal but not neccessary. Staff were amazing and easy going. Bar staff was also very attentive. My go to if I am in Southampton for sure
Stayed 2 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to stay.

Stayed 2 nights in Apr 2025